TIAN YI TEO has copied you on Sofitel Payment Amex CC authorization.

Attached is Your Copy (Cc) of Sofitel Payment Amex CC authorization TIAN YI TEO has copied you on Sofitel Payment Amex CC authorization. After all participants complete the document you will receive a final PDF copy by email. To: patrick@dynas

Attached is Your Copy (Cc) of Sofitel Payment Amex CC authorization 
TIAN YI TEO has copied you on Sofitel Payment Amex CC authorization. After all participants complete the document you will receive a final PDF copy by email. 
To: patrick@dynastytravel.com.sg and tianyi@dynastytravel.com.sg 
From: TIAN YI TEO (DYNASTY TRAVEL INTERNATIONAL PTE LTD)
Please review and sign the agreement. 
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Why: The email is an Adobe Acrobat Sign notification copying a team member on a 'Sofitel Payment Amex CC authorization' document. The sender is adobesign@adobesign.com, not a client. The content relates to a payment authorization, which suggests it is a document attached to an existing booking or case, not a new lead. The attachment (unreadable PDF) further supports this. Therefore, classification is 'existing_case_update' with high confidence. No trip facts are present. Recommended next action is to attach to the relevant existing case. Worker decision: AI suggests existing-case update; human/router match required before mutation.