RE: Request for Quotation – Group Economy Air Tickets & Visa Support (Singapore – Lijiang)
1 message in this Outlook conversation. Collapsed to one candidate so a single thread never creates duplicate cases.
Deterministic extraction from email body + subject. 2/4 key fields present; missing: destination, budget, contact_phone (low confidence — key fields absent).
Timeline summary· 7
Deterministic, rule-based summary of each exchange — no email sent, no mailbox change. Raw emails remain expandable below.
asked about flights / airlines / ticketing, and discussed a quote / proposal.
asked about flights / airlines / ticketing.
wrote: "Internal Hi John, Kind Regards, Amrutha"
asked about flights / airlines / ticketing.
wrote: "Internal Hi John, May I also know if we want to get a lounge access for the 3 hours that they have in between, do you have preferred rate or something?"
asked about SINGAPORE AIRLINES options.
wrote: "Internal Hi Dynasty Team, Kind Regards, Amrutha"
Email history
Internal Hi Dynasty Team, Thanks. Are we able to hold the prices by chance for the China Eastern flight? How long could we hold it for? Kind Regards, Amrutha From: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg> Sent: Friday, July 10,
Show full stored email / quoted history
Internal Hi Dynasty Team, Thanks. Are we able to hold the prices by chance for the China Eastern flight? How long could we hold it for? Kind Regards, Amrutha From: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg> Sent: Friday, July 10, 2026 10:04 PM To: Mahadevan, Amrutha (Allianz Insurance Singapore) <amrutha.mahadevan@allianz.sg> Cc: Lance Chen Younan <lance@dynastytravel.com.sg>; Steve <steve@dynastytravel.com.sg>; Bohong <bohong@dynastytravel.com.sg>; Jie Zheng <jie@dynastytravel.com.sg>; Corporate ticketing <corporate@dynastytravel.com.sg> Subject: [EXT] RE: Request for Quotation – Group Economy Air Tickets & Visa Support (Singapore – Lijiang) Hi Amrutha, Thank you for your patience. We have reviewed the flight options based on your preferred outbound timing and also checked whether Singapore Airlines can be used for part of the journey. We would like to share the following two options for your consideration. These options were selected to avoid very early departures where possible, and to allow sufficient connection time between flights. Option 1: China Eastern via Kunming 26 Sep: MU5082 Singapore 12:40 - Kunming 16:50 26 Sep: MU5921 Kunming 21:10 - Lijiang 22:20 30 Sep: MU5920 Lijiang 12:05 - Kunming 13:15 30 Sep: MU9647 Kunming 21:20 - Singapore 01:30 +1 Indicative fare: SGD 785.60 per person Option 2: Singapore Airlines via Guangzhou / Chengdu 26 Sep: SQ850 Singapore 08:00 - Guangzhou 12:10 26 Sep: MU5742 Guangzhou 17:40 - Lijiang 20:35 30 Sep: CA3364 Lijiang 09:30 - Chengdu Tianfu 11:00 30 Sep: SQ843 Chengdu Tianfu 18:25 - Singapore 23:15 Indicative fare: SGD 2,572.30 per person For the lounge access during transit, we will check the availability and preferred per-person rate with the airline / airport lounge provider separately, and revert once confirmed. Please note that the above fares are indicative and subject to group seat availability and airline confirmation at the time of booking. Regards John @ Corporate Ticketing From: Mahadevan, Amrutha (Allianz Insurance Singapore) < amrutha.mahadevan@allianz.sg > Sent: Wednesday, 08 July 2026 06:44:28 To: Corporate ticketing < corporate@dynastytravel.com.sg >; Dynasty Travel, MICE Dept < Mice@dynastytravel.com.sg > Cc: Lance Chen Younan < lance@dynastytravel.com.sg >; Steve < steve@dynastytravel.com.sg >; Bohong < bohong@dynastytravel.com.sg >; Jie Zheng < jie@dynastytravel.com.sg > Subject: RE: Request for Quotation – Group Economy Air Tickets & Visa Support (Singapore – Lijiang) Internal Hi John, Thanks for this. Are we able to look at Singapore airlines for one of the flights? If not this timing would work the best. What would the cost of the one below vs doing a Singapore airlines. May I also know if we want to get a lounge access for the 3 hours that they have in between, do you have preferred rate or something? MU5082 26SEP SINKMG 1240 1650 MU5921 26SEP KMGLJG 2110 2220 Kind Regards, Amrutha From: Corporate ticketing < corporate@dynastytravel.com.sg > Sent: Tuesday, June 30, 2026 7:49 PM To: Mahadevan, Amrutha (Allianz Insurance Singapore) < amrutha.mahadevan@allianz.sg >; Dynasty Travel, MICE Dept < Mice@dynastytravel.com.sg > Cc: Lance Chen Younan < lance@dynastytravel.com.sg >; Steve < steve@dynastytravel.com.sg >; Bohong < bohong@dynastytravel.com.sg >; Jie Zheng < jie@dynastytravel.com.sg > Subject: [EXT] Re: Request for Quotation – Group Economy Air Tickets & Visa Support (Singapore – Lijiang) Hi Amrutha I have two options for you: A) Kindly refer to the MU flight details (via Kunming) as shown below : MU9648 26SEP SINKMG 0230 0640 MU5921 26SEP KMGLJG 2110 2220 MU5082 26SEP SINKMG 1240 1650 MU5921 26SEP KMGLJG 2110 2220 MU5920 30SEP LJGKMG 1205 1315 MU9647 30SEP KMGSIN 2120 0130¥1 (Arrive Singapore on 01Oct) MU5922 30SEP LJGKMG 2135 2300 MU5081 01OCT KMGSIN 1¥0730 1140 B) Kindly refer to the ZH flight details (via Shenzhen) as shown below : ZH 228 26SEP SINSZX 0300 0715 ZH8983 26SEP SZXLJG 1555 1850 ZH8984 30SEP LJGSZX 1955 2230 ZH3566 01OCT SZXSIN 1¥0205 0610 Once you have decided on the flight, I will check on the rates with the airlines since this is a big group and requires separate request sent directly to airlines rep. Regards John From: Mahadevan, Amrutha (Allianz Insurance Singapore) < amrutha.mahadevan@allianz.sg > Sent: Tuesday, 30 June 2026 11:21 To: Dynasty Travel, MICE Dept < Mice@dynastytravel.com.sg > Cc: Lance Chen Younan < lance@dynastytravel.com.sg >; Steve < steve@dynastytravel.com.sg >; Bohong < bohong@dynastytravel.com.sg >; Corporate ticketing < corporate@dynastytravel.com.sg > Subject: RE: Request for Quotation – Group Economy Air Tickets & Visa Support (Singapore – Lijiang) Internal Hi John, Thanks for a quick response. Our group size is probably around 10-15 pax. Visa will be majority Singaporean with some Malaysians possibly. Kind Regards, Amrutha From: Dynasty Travel, MICE Dept < Mice@dynastytravel.com.sg > Sent: Tuesday, June 30, 2026 11:08 AM To: Mahadevan, Amrutha (Allianz Insurance Singapore) < amrutha.mahadevan@allianz.sg > Cc: Lance Chen Younan < lance@dynastytravel.com.sg >; Steve < steve@dynastytravel.com.sg >; Bohong < bohong@dynastytravel.com.sg >; Corporate ticketing < corporate@dynastytravel.com.sg > Subject: [EXT] Re: Request for Quotation – Group Economy Air Tickets & Visa Support (Singapore – Lijiang) Hi Amrutha Thank you for reaching out to us. There is no direct flight from Singapore to Lijiang and you will need to have one connection, typically at Kunming or Guangzhou. This can be done via Chinese carriers like China Southern, Shenzhen Airlines, etc. To better advise you on these details you are seeking, could you advise the rough group size and nationalities of the participants (for visa purposes)? Regards John From: Mahadevan, Amrutha (Allianz Insurance Singapore) < amrutha.mahadevan@allianz.sg > Sent: Tuesday, 30 June 2026 10:55 To: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg > Cc: Omar Bin Ahmad < omar@dynastytravel.com.sg >; Yeo Seok Lee < seokleeyeo@dynastytravel.com.sg > Subject: Request for Quotation – Group Economy Air Tickets & Visa Support (Singapore – Lijiang) Internal Dear Dynasty Team, We would like to request a quotation for a group incentive trip from Singapore to Lijiang, China. The itinerary and ground arrangements in Lijiang have already been organized. We are seeking a travel agency to support the group with economy class flight bookings and visa-related services . Trip Details Destination: Lijiang, China Departure: Singapore Arrival in Lijiang: 26 September Departure from Lijiang: 30 September Cabin Class: Economy Class Group Size: [To be confirmed] Services Required Group Economy Air Ticket Booking Recommend suitable flight options from Singapore to Lijiang and return. Preference for: Convenient flight timings Reasonable transit duration Competitive group fares Established airlines Group travel flexibility where available Visa Assistance Support and guidance on visa requirements and application processing for the group, where applicable. Information Required in Quotation Please include: Proposed flight itineraries and schedules Airline options Economy class group fares Baggage allowance Visa fees and processing timelines Ticketing, amendment, and cancellation policies Any group booking benefits or concessions Payment terms We would appreciate receiving your proposed flight options and quotation at your earliest convenience. Thank you, and we look forward to your response. Kind regards, Amrutha Sent from Outlook for Android
Why: This is a follow-up email from a client (Amrutha from Allianz) regarding an existing group incentive trip quotation for Singapore-Lijiang flights and visa support. The conversation is a continuation of an earlier thread, so it is classified as an existing case update. The trip is a corporate MICE incentive. Key facts: destinations Lijiang/China, travel dates 26 Sep - 30 Sep, party size approximately 10-15 pax (not precise), budget not explicitly stated. The client is asking about holding prices for a China Eastern flight option. Recommended next action is to attach to the existing case and respond to the client's query. Worker decision: AI suggests existing-case update; human/router match required before mutation.
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