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RE: Dynasty Travel: Enquiry on coach service in Singapore

1 message in this Outlook conversation. Collapsed to one candidate so a single thread never creates duplicate cases.

Current route → Existing caseReview: PENDING
Trip Brief50% confidence
When
July 2026
Travellers
1 pax
Type / style
Corporate
Experiences
Cruise
Phone
6477 5977
Email
taxicorp@stridespremier.com.sg
MissingMissing destinationMissing budget

Deterministic extraction from email body + subject. 2/4 key fields present; missing: destination, budget (low confidence — key fields absent).

Timeline summary· 33

Deterministic, rule-based summary of each exchange — no email sent, no mailbox change. Raw emails remain expandable below.

26 Jun 2026 13:10Clientfrom quoted chain

wrote: "Dear Sender, Thank you for your email."

When May
26 Jun 2026 13:13Stafffrom quoted chain

discussed a quote / proposal.

When May
26 Jun 2026 13:38Clientfrom quoted chain

wrote: "Hi Darren, Yes, I will be covering for Nathelene during her absence."

26 Jun 2026 13:39Stafffrom quoted chain

noted: "Hi Hwee Lee, May I find our if you provide 23 seater buses for local tour arrangement?"

When May
26 Jun 2026 15:23Clientfrom quoted chain

wrote: "Hi Darren, May I have the date and time for this local tour?"

When May
26 Jun 2026 15:43Stafffrom quoted chain

noted: "Hi Hwee Lee, The detailed programming of the tour is not out yet."

When July
26 Jun 2026 15:49Clientfrom quoted chain

discussed a quote / proposal.

Budget $105
02 Jul 2026 15:55Stafffrom quoted chain

discussed a quote / proposal.

When May
02 Jul 2026 16:17Clientfrom quoted chain

discussed a quote / proposal.

06 Jul 2026 15:09Stafffrom quoted chain

asked about SQ options.

When July
07 Jul 2026 09:33Clientfrom quoted chain

discussed a quote / proposal.

07 Jul 2026 10:55Clientfrom quoted chain

wrote: "Dear Darren, We are able to arrange the airport departure transfer."

07 Jul 2026 12:47Stafffrom quoted chain

provided phone number 96810451.

Phone 96810451When May
07 Jul 2026 13:27Clientfrom quoted chain

wrote: "Hi Darren, Pricing is the same."

07 Jul 2026 13:28Stafffrom quoted chain

noted: "Hi Hwee Lee, Thank you very much for this notice."

07 Jul 2026 13:57Clientfrom quoted chain

wrote: "Dear Darren, Kindly refer to the attached document for the booking information and driver details for your reference."

07 Jul 2026 14:48Stafffrom quoted chain

noted: "Hi Prisilla, Thank you very much for the confirmation."

10 Jul 2026 09:33Clientfrom quoted chain

discussed a quote / proposal.

When May
14 Jul 2026 17:18Stafffrom quoted chain

discussed a quote / proposal.

15 Jul 2026 18:22Stafffrom quoted chain

noted: "Hi Hwee Lee, May I schedule a call with you tomorrow to firm up my upcoming Singapore land tour arrangement?"

When May
16 Jul 2026 08:20Clientfrom quoted chain

wrote: "Hi Darren, Please let me have your number and I will call you later."

16 Jul 2026 12:07Stafffrom quoted chain

asked for a quick call, and provided phone number 96163277.

Phone 96163277
16 Jul 2026 16:30Stafffrom quoted chain

noted: "Hi Hwee Lee, Thank you very much for your assistance."

Pax 1When July
16 Jul 2026 17:04Clientfrom quoted chain

discussed a quote / proposal.

When JulyBudget $105
18 Jul 2026 00:09Stafffrom quoted chain

noted: "Hi Hwee Lee, Thank you very much for all the arrangement."

18 Jul 2026 00:32Clientfrom quoted chain

wrote: "Dear Darren, May I have the pick-up and drop-off location for the 2 transfers below?"

Pax 1When May
18 Jul 2026 06:52Stafffrom quoted chain

noted: "Thank you very much for your prompt response."

18 Jul 2026 06:59Clientfrom quoted chain

wrote: "Hi Darren, Well noted, we will revert with the driver details for the arrival today once available."

When July
18 Jul 2026 07:01Stafffrom quoted chain

noted: "Yes please."

When May
18 Jul 2026 07:09Clientfrom quoted chain

asked about flights / airlines / ticketing.

18 Jul 2026 10:17Clientfrom quoted chain

wrote: "Hi Darren, Could you please advise if we can assign a Toyota Vellfire or Denza if the Alphard is not available?"

18 Jul 2026 10:28Clientfrom quoted chain

wrote: "Hi Darren, We are pleased to inform you that we have successfully secured the booking with an assigned Alphard vehicle."

18 Jul 2026 10:33Clientfrom stored email body

wrote: "Hi Darren, We will be waiting for confirmation of the arrival details scheduled for 29 July 2026."

Pax 1When July

Email history

RE: Dynasty Travel: Enquiry on coach service in Singapore clientExisting casecanonical candidate
taxicorp@stridespremier.com.sg · 18 Jul 2026

Hi Darren, We will be waiting for confirmation of the arrival details scheduled for 29 July 2026. 29th July Airport drop off for 1 pax, time TBC Pick-up location : Best Regards, Lelawaty Snr Associate, Operations Control Centr

Show full stored email / quoted history
Hi Darren, 
We will be waiting for confirmation of the arrival details scheduled for 29 July 2026. 
29 th July 
Airport drop off for 1 pax, time TBC 
Pick-up location : 
Best Regards,
Lelawaty 
Snr Associate, Operations Control Centre 
T 6477 5977 
Email: taxicorp@smrt.com.sg 
From: Strides Corporate <taxicorp@stridespremier.com.sg> 
Sent: Saturday, 18 July 2026 10:28 am
To: Darren Tien <darrentien@dynastytravel.com.sg>; Ng Hwee Lee (StridesMSvcs/Partner Mgmt/PR-Training/Sales Supp) <NgHweeLee@stridespremier.com.sg>; Khah Kok Hong, Dennis (StridesMSvcs/Veh L) <dennis.khah@stridespremier.com.sg>; Travel Advisors Team <enquiries@dynastytravel.com.sg>
Cc: Nathelene Tan (StridesMSvcs/Sales) <Nathelene.Tan@stridespremier.com.sg>; Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>; TAXIS-CM-CORP BILLINGS <Taxis-CM-Corp-Billings@stridespremier.com.sg>; Accounts Department <accounts@dynastytravel.com.sg>; Strides Corporate <taxicorp@stridespremier.com.sg>
Subject: RE: Enquiry on coach service in Singapore - DYNASTY TRAVEL 
Hi Darren, 
We are pleased to inform you that we have successfully secured the booking with an assigned Alphard vehicle. 
Please find the confirmed booking attached for your reference. 
Best Regards, 
Rsheena 
Associate, Operations Control Centre 
T 64775977 
Email: taxicorp@smrt.com.sg 
From: Strides Corporate < taxicorp@stridespremier.com.sg > 
Sent: Saturday, 18 July 2026 10:17 am
To: Darren Tien < darrentien@dynastytravel.com.sg >; Ng Hwee Lee (StridesMSvcs/Partner Mgmt/PR-Training/Sales Supp) < NgHweeLee@stridespremier.com.sg >; Khah Kok Hong, Dennis (StridesMSvcs/Veh L) < dennis.khah@stridespremier.com.sg >; Travel Advisors Team < enquiries@dynastytravel.com.sg >
Cc: Nathelene Tan (StridesMSvcs/Sales) < Nathelene.Tan@stridespremier.com.sg >; Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; TAXIS-CM-CORP BILLINGS < Taxis-CM-Corp-Billings@stridespremier.com.sg >; Accounts Department < accounts@dynastytravel.com.sg >; Strides Corporate < taxicorp@stridespremier.com.sg >
Subject: RE: Enquiry on coach service in Singapore 
Hi Darren, 
Could you please advise if we can assign a Toyota Vellfire or Denza if the Alphard is not available? 
Best Regards, 
Rsheena 
Associate, Operations Control Centre 
T 64775977 
Email: taxicorp@smrt.com.sg 
From: Strides Corporate < taxicorp@stridespremier.com.sg > 
Sent: Saturday, 18 July 2026 7:09 am
To: Darren Tien < darrentien@dynastytravel.com.sg >; Ng Hwee Lee (StridesMSvcs/Partner Mgmt/PR-Training/Sales Supp) < NgHweeLee@stridespremier.com.sg >; Khah Kok Hong, Dennis (StridesMSvcs/Veh L) < dennis.khah@stridespremier.com.sg >; Travel Advisors Team < enquiries@dynastytravel.com.sg >
Cc: Nathelene Tan (StridesMSvcs/Sales) < Nathelene.Tan@stridespremier.com.sg >; Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; TAXIS-CM-CORP BILLINGS < Taxis-CM-Corp-Billings@stridespremier.com.sg >; Accounts Department < accounts@dynastytravel.com.sg >; Strides Corporate < taxicorp@stridespremier.com.sg >
Subject: RE: Enquiry on coach service in Singapore 
Hi Darren,
Driver to arrive 15min after the actual flight landing time and will wait at the arrival hall. Grace period of 1 hour will start 15min after the actual flight landing time. 
There will be Meet & Greet service. Driver will use attached template and indicate passenger name, signage to be displayed using a tablet. 
Best Regards, 
De Yang 
Operations Control Centre 
T 6477 5977 
F 6853 5892 
Email: taxicorp@smrt.com.sg 
From: Darren Tien < darrentien@dynastytravel.com.sg > 
Sent: Saturday, July 18, 2026 7:01 AM
To: Strides Corporate < taxicorp@stridespremier.com.sg >; Ng Hwee Lee (StridesMSvcs/Partner Mgmt/PR-Training/Sales Supp) < NgHweeLee@stridespremier.com.sg >; Khah Kok Hong, Dennis (StridesMSvcs/Veh L) < dennis.khah@stridespremier.com.sg >; Travel Advisors Team < enquiries@dynastytravel.com.sg >
Cc: Nathelene Tan (StridesMSvcs/Sales) < Nathelene.Tan@stridespremier.com.sg >; Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; TAXIS-CM-CORP BILLINGS < Taxis-CM-Corp-Billings@stridespremier.com.sg >; Accounts Department < accounts@dynastytravel.com.sg >; Strides Corporate < taxicorp@stridespremier.com.sg >
Subject: Re: Enquiry on coach service in Singapore 
CAUTION: This email originated from outside of SMRT. Do not click links or open attachments unless you recognise the sender and are expecting the content or attachment. 
Yes please. May I also find out how the arrival pick up will be like so that I can accurately inform my client? Will a sign with her name be held? 
Best Regards, 
Darren 
Get Outlook for iOS 
From: Strides Corporate < taxicorp@stridespremier.com.sg >
Sent: Saturday, 18 July 2026 06:59:48
To: Darren Tien < darrentien@dynastytravel.com.sg >; Ng Hwee Lee (StridesMSvcs/Partner Mgmt/PR-Training/Sales Supp) < NgHweeLee@stridespremier.com.sg >; Khah Kok Hong, Dennis (StridesMSvcs/Veh L) < dennis.khah@stridespremier.com.sg >; Travel Advisors Team < enquiries@dynastytravel.com.sg >
Cc: Nathelene Tan (StridesMSvcs/Sales) < Nathelene.Tan@stridespremier.com.sg >; Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; TAXIS-CM-CORP BILLINGS < Taxis-CM-Corp-Billings@stridespremier.com.sg >; Accounts Department < accounts@dynastytravel.com.sg >; Strides Corporate < taxicorp@stridespremier.com.sg >
Subject: RE: Enquiry on coach service in Singapore 
Hi Darren,
Well noted, we will revert with the driver details for the arrival today once available.
As for the departure transfer on 29 th July, we will proceed with the booking once pick-up timing has been confirmed.
Best Regards, 
De Yang 
Operations Control Centre 
T 6477 5977 
F 6853 5892 
Email: taxicorp@smrt.com.sg 
From: Darren Tien < darrentien@dynastytravel.com.sg > 
Sent: Saturday, July 18, 2026 6:52 AM
To: Strides Corporate < taxicorp@stridespremier.com.sg >; Ng Hwee Lee (StridesMSvcs/Partner Mgmt/PR-Training/Sales Supp) < NgHweeLee@stridespremier.com.sg >; Khah Kok Hong, Dennis (StridesMSvcs/Veh L) < dennis.khah@stridespremier.com.sg >; Travel Advisors Team < enquiries@dynastytravel.com.sg >
Cc: Nathelene Tan (StridesMSvcs/Sales) < Nathelene.Tan@stridespremier.com.sg >; Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; TAXIS-CM-CORP BILLINGS < Taxis-CM-Corp-Billings@stridespremier.com.sg >; Accounts Department < accounts@dynastytravel.com.sg >; Strides Corporate < taxicorp@stridespremier.com.sg >
Subject: Re: Enquiry on coach service in Singapore 
CAUTION: This email originated from outside of SMRT. Do not click links or open attachments unless you recognise the sender and are expecting the content or attachment. 
Thank you very much for your prompt response. They will be to and fro Sofitel Singapore City Centre. 
Regards, 
Darren 
Get Outlook for iOS 
From: Strides Corporate < taxicorp@stridespremier.com.sg >
Sent: Saturday, 18 July 2026 00:32:54
To: Darren Tien < darrentien@dynastytravel.com.sg >; Ng Hwee Lee (StridesMSvcs/Partner Mgmt/PR-Training/Sales Supp) < NgHweeLee@stridespremier.com.sg >; Khah Kok Hong, Dennis (StridesMSvcs/Veh L) < dennis.khah@stridespremier.com.sg >; Travel Advisors Team < enquiries@dynastytravel.com.sg >
Cc: Nathelene Tan (StridesMSvcs/Sales) < Nathelene.Tan@stridespremier.com.sg >; Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; TAXIS-CM-CORP BILLINGS < Taxis-CM-Corp-Billings@stridespremier.com.sg >; Accounts Department < accounts@dynastytravel.com.sg >; Strides Corporate < taxicorp@stridespremier.com.sg >
Subject: RE: Enquiry on coach service in Singapore 
Dear Darren,
May I have the pick-up and drop-off location for the 2 transfers below?
18 th July 
Airport pick up for 1 pax (Alphard) 
Guest arriving on QR944 ETA 21:15 
Pax Name: Meryem Senhaji 
Drop-off location : 
29 th July 
Airport drop off for 1 pax, time TBC 
Pick-up location : 
Best Regards, 
De Yang 
Operations Control Centre 
T 6477 5977 
F 6853 5892 
Email: taxicorp@smrt.com.sg 
From: Darren Tien < darrentien@dynastytravel.com.sg > 
Sent: Saturday, July 18, 2026 12:09 AM
To: Ng Hwee Lee (StridesMSvcs/Partner Mgmt/PR-Training/Sales Supp) < NgHweeLee@stridespremier.com.sg >; Strides Corporate < taxicorp@stridespremier.com.sg >; Khah Kok Hong, Dennis (StridesMSvcs/Veh L) < dennis.khah@stridespremier.com.sg >; Travel Advisors Team < enquiries@dynastytravel.com.sg >
Cc: Nathelene Tan (StridesMSvcs/Sales) < Nathelene.Tan@stridespremier.com.sg >; Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; TAXIS-CM-CORP BILLINGS < Taxis-CM-Corp-Billings@stridespremier.com.sg >; Accounts Department < accounts@dynastytravel.com.sg >
Subject: Re: Enquiry on coach service in Singapore 
CAUTION: This email originated from outside of SMRT. Do not click links or open attachments unless you recognise the sender and are expecting the content or attachment. 
Hi Hwee Lee, 
Thank you very much for all the arrangement. Again, I apologise for the last minute request. 
All is good for the limo pick up and drop off. Do share with me the driver detail and let me know if you need any specific detail. 
The passenger name for tomorrow is Meryem Senhaji. 
I look forward to hearing from you soon. 
Best Regards, 
Darren 
Dynasty Travel 
From: Ng Hwee Lee (StridesMSvcs/Partner Mgmt/PR-Training/Sales Supp) < NgHweeLee@stridespremier.com.sg >
Sent: 16 July 2026 17:04
To: Darren Tien < darrentien@dynastytravel.com.sg >; Strides Corporate < taxicorp@stridespremier.com.sg >; Khah Kok Hong, Dennis (StridesMSvcs/Veh L) < dennis.khah@stridespremier.com.sg >; Travel Advisors Team < enquiries@dynastytravel.com.sg >
Cc: Nathelene Tan (StridesMSvcs/Sales) < Nathelene.Tan@stridespremier.com.sg >; Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; TAXIS-CM-CORP BILLINGS < Taxis-CM-Corp-Billings@stridespremier.com.sg >
Subject: RE: Enquiry on coach service in Singapore 
Hi Darren,
Due to time constraints, please find attached our limousine quotation for 18 and 29 July 2026 for your consideration.
For transportation requiring luggage space:
A 13-seater bus can accommodate up to 7 passengers with luggage . A 23-seater bus can accommodate up to 13 passengers with luggage . 
Service Description 
Unit Rate 
23-seater bus with driver 
Hourly Disposal (min 4 hours) 
$105 / hour 
23-seater bus with driver 
Point to Point 
$145 / trip 
Thank you. 
Best regards, 
Hwee Lee 
From: Darren Tien darrentien@dynastytravel.com.sg 
Sent: Thursday, 16 July 2026 4:30 pm
To: Ng Hwee Lee (StridesMSvcs/Partner Mgmt/PR-Training/Sales Supp) < NgHweeLee@stridespremier.com.sg >; Strides Corporate < taxicorp@stridespremier.com.sg >; Khah Kok Hong, Dennis (StridesMSvcs/Veh L) < dennis.khah@stridespremier.com.sg >; Travel Advisors Team < enquiries@dynastytravel.com.sg >
Cc: Nathelene Tan (StridesMSvcs/Sales) < Nathelene.Tan@stridespremier.com.sg >; Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; TAXIS-CM-CORP BILLINGS < Taxis-CM-Corp-Billings@stridespremier.com.sg >
Subject: Re: Enquiry on coach service in Singapore 
CAUTION: This email originated from outside of SMRT. Do not click links or open attachments unless you recognise the sender and are expecting the content or attachment. 
Hi Hwee Lee, 
Thank you very much for your assistance. Please find, as attached my full movement plan. Below is a day-by-day summary of the flow: 
18 th July 
Airport pick up for 1 pax (Alphard) 
Guest arriving on QR944 ETA 21:15 
19 th July 
Airport pick up for 12 pax 
Guest arriving on QR948 ETA 15:45 
20 th July 
2 trips 
Pick up 16 pax to transfer from Sofitel City Centre to Candlenut at 18:30 
Pick up 16 pax to transfer from Candlenut to Sofitel City Centre at 20:30 
21 st July 
4 trips 
Pick up 16 pax to transfer from Sofitel City Centre to Terminal 2 Departure Hall at 09:00 
Pick up 16 pax to transfer from Terminal 2 Departure Hall to Springleaf Prata at 11:30 
Pick up 16 pax to transfer from Springleaf Prata to Gali Batu Depot at 13:00 
Pick up 16 pax to transfer from Gali Batu Depot to Sofitel City Centre at 16:30 
22 nd July 
3 trips 
Pick up 16 pax to transfer from Sofitel City Centre to CERTIS CISCO at 09:30 
Pick up 16 pax to transfer from CERTIS CISCO to Jewel Changi at 12:00 
Pick up 16 pax to transfer from SATS Ltd to Sofitel City Centre at 16:30 
23 rd July 
4 trips 
Pick up 16 pax to transfer from Sofitel City Centre to ST Engineering at 09:00 
Pick up 16 pax to transfer from ST Engineering to HJH Maimunah Restaurant at 12:30 
Pick up 16 pax to transfer from HJH Maimunah Restaurant to SCDF HQ at 14:00 
Pick up 16 pax to transfer from SCDF HQ to Sofitel City Centre at 16:30 
24 th July 
5 trips 
Pick up 16 pax to transfer from Sofitel City Centre to 8 Somapah Road at 09:00 
Pick up 16 pax to transfer from 8 Somapah Road to Sofitel City Centre at 11:30 
Pick up 16 pax to transfer from Sofitel City Centre to Singapore River Cruise at 18:30 
Pick up 16 pax to transfer from Singapore River Cruise to Baia at 20:00 
Pick up 16 pax to transfer from Baia to Sofitel City Centre at 22:00 
26 th July 
Airport drop off for 12pax, time TBC 
29 th July 
Airport drop off for 1 pax, time TBC 
Thank you very much for your assistance once again. I look forward to hearing from you soonest. 
Best Regards, 
Darren 
Dynasty Travel 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: 16 July 2026 12:07
To: Ng Hwee Lee (StridesMSvcs/Partner Mgmt/PR-Training/Sales Supp) < NgHweeLee@stridespremier.com.sg >; Strides Corporate < taxicorp@stridespremier.com.sg >; Khah Kok Hong, Dennis (StridesMSvcs/Veh L) < dennis.khah@stridespremier.com.sg >; Travel Advisors Team < enquiries@dynastytravel.com.sg >
Cc: Nathelene Tan (StridesMSvcs/Sales) < Nathelene.Tan@stridespremier.com.sg >; Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; TAXIS-CM-CORP BILLINGS < Taxis-CM-Corp-Billings@stridespremier.com.sg >
Subject: Re: Enquiry on coach service in Singapore 
Hi Hwee Lee, 
Looking forward to speaking soon. Please reach me at 96163277. 
Best Regards, 
Darren 
Dynasty Travel 
From: Ng Hwee Lee (StridesMSvcs/Partner Mgmt/PR-Training/Sales Supp) < NgHweeLee@stridespremier.com.sg >
Sent: 16 July 2026 08:20
To: Darren Tien < darrentien@dynastytravel.com.sg >; Strides Corporate < taxicorp@stridespremier.com.sg >; Khah Kok Hong, Dennis (StridesMSvcs/Veh L) < dennis.khah@stridespremier.com.sg >; Travel Advisors Team < enquiries@dynastytravel.com.sg >
Cc: Nathelene Tan (StridesMSvcs/Sales) < Nathelene.Tan@stridespremier.com.sg >; Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; TAXIS-CM-CORP BILLINGS < Taxis-CM-Corp-Billings@stridespremier.com.sg >
Subject: RE: Enquiry on coach service in Singapore 
Hi Darren,
Please let me have your number and I will call you later.
Thank you.
Best regards, 
Hwee Lee 
From: Darren Tien < darrentien@dynastytravel.com.sg > 
Sent: Wednesday, 15 July 2026 6:22 pm
To: Ng Hwee Lee (StridesMSvcs/Partner Mgmt/PR-Training/Sales Supp) < NgHweeLee@stridespremier.com.sg >; Strides Corporate < taxicorp@stridespremier.com.sg >; Khah Kok Hong, Dennis (StridesMSvcs/Veh L) < dennis.khah@stridespremier.com.sg >; Travel Advisors Team < enquiries@dynastytravel.com.sg >
Cc: Nathelene Tan (StridesMSvcs/Sales) < Nathelene.Tan@stridespremier.com.sg >; Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; TAXIS-CM-CORP BILLINGS < Taxis-CM-Corp-Billings@stridespremier.com.sg >
Subject: Re: Enquiry on coach service in Singapore 
CAUTION: This email originated from outside of SMRT. Do not click links or open attachments unless you recognise the sender and are expecting the content or attachment. 
Hi Hwee Lee, 
May I schedule a call with you tomorrow to firm up my upcoming Singapore land tour arrangement? 
Thank you very much. 
Best Regards, 
Darren 
Dynasty Travel 
Get Outlook for iOS 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Tuesday, 14 July 2026 17:18:02
To: Ng Hwee Lee (StridesMSvcs/Partner Mgmt/PR-Training/Sales Supp) < NgHweeLee@stridespremier.com.sg >; Strides Corporate < taxicorp@stridespremier.com.sg >; Khah Kok Hong, Dennis (StridesMSvcs/Veh L) < dennis.khah@stridespremier.com.sg >; Accounts Department < accounts@dynastytravel.com.sg >; Travel Advisors Team < enquiries@dynastytravel.com.sg >
Cc: Nathelene Tan (StridesMSvcs/Sales) < Nathelene.Tan@stridespremier.com.sg >; Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; TAXIS-CM-CORP BILLINGS < Taxis-CM-Corp-Billings@stridespremier.com.sg >
Subject: Re: Enquiry on coach service in Singapore 
Hi Hwee Lee, 
Sorry to keep you waiting on this. Please allow me to rope in my accounts team to sign off on this for your billing. 
Dear Accounts, 
Please assist with the endorsement of the above attached quotation. 
Best Regards, 
Darren 
From: Ng Hwee Lee (StridesMSvcs/Partner Mgmt/PR-Training/Sales Supp) < NgHweeLee@stridespremier.com.sg >
Sent: 10 July 2026 09:33
To: Darren Tien < darrentien@dynastytravel.com.sg >; Strides Corporate < taxicorp@stridespremier.com.sg >; Khah Kok Hong, Dennis (StridesMSvcs/Veh L) < dennis.khah@stridespremier.com.sg >
Cc: Nathelene Tan (StridesMSvcs/Sales) < Nathelene.Tan@stridespremier.com.sg >; Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; TAXIS-CM-CORP BILLINGS < Taxis-CM-Corp-Billings@stridespremier.com.sg >
Subject: RE: Enquiry on coach service in Singapore 
Hi Darren,
May I have your endorsed quotation for our billing?
Thank you!
Best regards, 
Hwee Lee 
From: Darren Tien < darrentien@dynastytravel.com.sg > 
Sent: Tuesday, 7 July 2026 2:48 pm
To: Strides Corporate < taxicorp@stridespremier.com.sg >; Ng Hwee Lee (StridesMSvcs/Partner Mgmt/PR-Training/Sales Supp) < NgHweeLee@stridespremier.com.sg >; Khah Kok Hong, Dennis (StridesMSvcs/Veh L) < dennis.khah@stridespremier.com.sg >
Cc: Nathelene Tan (StridesMSvcs/Sales) Nathelene.Tan@stridespremier.com.sg ; Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; TAXIS-CM-CORP BILLINGS < Taxis-CM-Corp-Billings@stridespremier.com.sg >
Subject: Re: Enquiry on coach service in Singapore 
CAUTION: This email originated from outside of SMRT. Do not click links or open attachments unless you recognise the sender and are expecting the content or attachment. 
Hi Prisilla, 
Thank you very much for the confirmation. 
Best Regards, 
Darren 
From: Strides Corporate < taxicorp@stridespremier.com.sg >
Sent: 07 July 2026 13:57
To: Darren Tien < darrentien@dynastytravel.com.sg >; Ng Hwee Lee (StridesMSvcs/Partner Mgmt/PR-Training/Sales Supp) < NgHweeLee@stridespremier.com.sg >; Khah Kok Hong, Dennis (StridesMSvcs/Veh L) < dennis.khah@stridespremier.com.sg >
Cc: Nathelene Tan (StridesMSvcs/Sales) < Nathelene.Tan@stridespremier.com.sg >; Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; TAXIS-CM-CORP BILLINGS < Taxis-CM-Corp-Billings@stridespremier.com.sg >; Strides Corporate < taxicorp@stridespremier.com.sg >
Subject: Re: Enquiry on coach service in Singapore 
Dear Darren, 
Kindly refer to the attached document for the booking information and driver details for your reference. 
Best Regards, 
Priscilla 
Associate, Operations Control Centre 
T 64775977 
Email: taxicorp@smrt.com.sg 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Tuesday, July 7, 2026 1:28 PM
To: Ng Hwee Lee (StridesMSvcs/Partner Mgmt/PR-Training/Sales Supp) < NgHweeLee@stridespremier.com.sg >; Strides Corporate < taxicorp@stridespremier.com.sg >; Khah Kok Hong, Dennis (StridesMSvcs/Veh L) < dennis.khah@stridespremier.com.sg >
Cc: Nathelene Tan (StridesMSvcs/Sales) < Nathelene.Tan@stridespremier.com.sg >; Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; TAXIS-CM-CORP BILLINGS < Taxis-CM-Corp-Billings@stridespremier.com.sg >
Subject: Re: Enquiry on coach service in Singapore 
CAUTION: This email originated from outside of SMRT. Do not click links or open attachments unless you recognise the sender and are expecting the content or attachment. 
Hi Hwee Lee, 
Thank you very much for this notice. Do share with me the driver's detail soonest. 
Best Regards, 
Darren 
Dynasty Travel 
From: Ng Hwee Lee (StridesMSvcs/Partner Mgmt/PR-Training/Sales Supp) < NgHweeLee@stridespremier.com.sg >
Sent: 07 July 2026 13:27
To: Darren Tien < darrentien@dynastytravel.com.sg >; Strides Corporate < taxicorp@stridespremier.com.sg >; Khah Kok Hong, Dennis (StridesMSvcs/Veh L) < dennis.khah@stridespremier.com.sg >
Cc: Nathelene Tan (StridesMSvcs/Sales) < Nathelene.Tan@stridespremier.com.sg >; Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; TAXIS-CM-CORP BILLINGS < Taxis-CM-Corp-Billings@stridespremier.com.sg >
Subject: RE: Enquiry on coach service in Singapore 
Hi Darren,
Pricing is the same. We will arrange for an MPV (Vellfire / Alphard / Denza) for you.
Hi @Strides Corporate ,
Please proceed with the booking.
Thank you.
Best regards, 
Hwee Lee 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Tuesday, 7 July 2026 12:47 pm
To: Strides Corporate < taxicorp@stridespremier.com.sg >; Ng Hwee Lee (StridesMSvcs/Partner Mgmt/PR-Training/Sales Supp) < NgHweeLee@stridespremier.com.sg >; Khah Kok Hong, Dennis (StridesMSvcs/Veh L) < dennis.khah@stridespremier.com.sg >
Cc: Nathelene Tan (StridesMSvcs/Sales) < Nathelene.Tan@stridespremier.com.sg >; Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; TAXIS-CM-CORP BILLINGS < Taxis-CM-Corp-Billings@stridespremier.com.sg >
Subject: Re: Enquiry on coach service in Singapore 
CAUTION: This email originated from outside of SMRT. Do not click links or open attachments unless you recognise the sender and are expecting the content or attachment. 
Dear Priscilla, 
May I find out if there is any difference in price? 
Passenger's name is Cassandra. Passenger contact number is 96810451. 
Would you be able to provide driver's detail by today? 
Best Regards, 
Darren 
Dynasty Travel 
From: Strides Corporate < taxicorp@stridespremier.com.sg >
Sent: 07 July 2026 10:55
To: Ng Hwee Lee (StridesMSvcs/Partner Mgmt/PR-Training/Sales Supp) < NgHweeLee@stridespremier.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >; Khah Kok Hong, Dennis (StridesMSvcs/Veh L) < dennis.khah@stridespremier.com.sg >
Cc: Nathelene Tan (StridesMSvcs/Sales) < Nathelene.Tan@stridespremier.com.sg >; Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; TAXIS-CM-CORP BILLINGS < Taxis-CM-Corp-Billings@stridespremier.com.sg >; Strides Corporate < taxicorp@stridespremier.com.sg >
Subject: Re: Enquiry on coach service in Singapore 
Dear Darren, 
We are able to arrange the airport departure transfer. Before we proceed with the booking, could you kindly confirm the preferred vehicle type? We have the following options available: 
MPV Mercedes Additionally, please provide the following details to facilitate the booking: 
Passenger's name Passenger/PIC contact number Once we receive the above information, we will proceed with the booking and share the driver's details once they have been assigned. 
We look forward to your reply. 
Best Regards, 
Priscilla 
Associate, Operations Control Centre 
T 64775977 
Email: taxicorp@smrt.com.sg 
From: Ng Hwee Lee (StridesMSvcs/Partner Mgmt/PR-Training/Sales Supp) < NgHweeLee@stridespremier.com.sg >
Sent: Tuesday, 7 July 2026 9:33 am
To: Darren Tien < darrentien@dynastytravel.com.sg >; Khah Kok Hong, Dennis (StridesMSvcs/Veh L) < dennis.khah@stridespremier.com.sg >; Strides Corporate < taxicorp@stridespremier.com.sg >
Cc: Nathelene Tan (StridesMSvcs/Sales) < Nathelene.Tan@stridespremier.com.sg >; Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; TAXIS-CM-CORP BILLINGS < Taxis-CM-Corp-Billings@stridespremier.com.sg >
Subject: RE: Enquiry on coach service in Singapore 
Hi Darren,
Please see attached quotation for your confirmation.
Kindly also note on the midnight surcharge.
Hi @Strides Corporate 
Please assist with Airport Departure booking.
Thank you!
Best regards, 
Hwee Lee 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Monday, 6 July 2026 3:09 pm
To: Ng Hwee Lee (StridesMSvcs/Partner Mgmt/PR-Training/Sales Supp) < NgHweeLee@stridespremier.com.sg >; Khah Kok Hong, Dennis (StridesMSvcs/Veh L) < dennis.khah@stridespremier.com.sg >
Cc: Nathelene Tan (StridesMSvcs/Sales) < Nathelene.Tan@stridespremier.com.sg >; Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Enquiry on coach service in Singapore 
CAUTION: This email originated from outside of SMRT. Do not click links or open attachments unless you recognise the sender and are expecting the content or attachment. 
Hi Hwee Lee, 
I require 1x airport departure one way transfer for the following passenger. 
Date : 9th July 2026 
Time : 6am sharp (please ensure driver arrives 5min before scheduled pick up time, client is very particular of punctuality) 
Pick Up : 
Sheltered Pick-Up Point 
Infront of Block - do not go behind. 
BLK 465A 
Fernvale Road 
Spore ( 791 465 ) 
Drop Off Point : 
SQ 
Terminal 3 
Changi Airport 
I look forward to hearing from you. Do let me know driver's information. 
Best Regards, 
Darren 
Dynasty Travel 
From: Ng Hwee Lee (StridesMSvcs/Partner Mgmt/PR-Training/Sales Supp) < NgHweeLee@stridespremier.com.sg >
Sent: 02 July 2026 16:17
To: Darren Tien < darrentien@dynastytravel.com.sg >; Khah Kok Hong, Dennis (StridesMSvcs/Veh L) < dennis.khah@stridespremier.com.sg >
Cc: Nathelene Tan (StridesMSvcs/Sales) < Nathelene.Tan@stridespremier.com.sg >; Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: RE: Enquiry on coach service in Singapore 
Hi Darren,
Please see below quote for our limo services.
Type of Transfer 
Toyota Alphard / Vellfire / Denza 
Airport Arrival (include Meet & Greet)
$65 / one-way
Airport Departure
$55 / one-way
Point to point
$55 / one-way
Hourly Charter (Min. 2 hours)
$52 / hour
We will require the date, time, location and transfer type for the airport transfer.
For your consideration pls.
Thank you.
Best regards, 
Hwee Lee 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Thursday, 2 July 2026 3:55 pm
To: Ng Hwee Lee (StridesMSvcs/Partner Mgmt/PR-Training/Sales Supp) < NgHweeLee@stridespremier.com.sg >; Khah Kok Hong, Dennis (StridesMSvcs/Veh L) < dennis.khah@stridespremier.com.sg >
Cc: Nathelene Tan (StridesMSvcs/Sales) < Nathelene.Tan@stridespremier.com.sg >; Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Enquiry on coach service in Singapore 
CAUTION: This email originated from outside of SMRT. Do not click links or open attachments unless you recognise the sender and are expecting the content or attachment. 
Hi Hwee Lee, 
Thank you very much for this information. Please allow me some more time to confirm the final arrangement and booking. We are still currently sorting out the routing for this upcoming group. 
Separately, may I trouble you to provide me a single airport transfer quote for a single passenger? 
I look forward to hearing back from you. 
Best Regards, 
Darren 
Dynasty Travel 
From: Ng Hwee Lee (StridesMSvcs/Partner Mgmt/PR-Training/Sales Supp) < NgHweeLee@stridespremier.com.sg >
Sent: 26 June 2026 15:49
To: Darren Tien < darrentien@dynastytravel.com.sg >; Khah Kok Hong, Dennis (StridesMSvcs/Veh L) < dennis.khah@stridespremier.com.sg >
Cc: Nathelene Tan (StridesMSvcs/Sales) < Nathelene.Tan@stridespremier.com.sg >; Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: RE: Enquiry on coach service in Singapore 
Hi Darren,
Please see below quote, subject to additional charges (eg. midnight charge).
Service Description 
Unit Rate 
23-seater bus with driver
Hourly Disposal (min 4 hours)
$105 / hour
23-seater bus with driver
Point to Point
$145 / trip
Thank you!
Best regards, 
Hwee Lee 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Friday, 26 June 2026 3:43 pm
To: Ng Hwee Lee (StridesMSvcs/Partner Mgmt/PR-Training/Sales Supp) < NgHweeLee@stridespremier.com.sg >; Khah Kok Hong, Dennis (StridesMSvcs/Veh L) < dennis.khah@stridespremier.com.sg >
Cc: Nathelene Tan (StridesMSvcs/Sales) < Nathelene.Tan@stridespremier.com.sg >; Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Enquiry on coach service in Singapore 
CAUTION: This email originated from outside of SMRT. Do not click links or open attachments unless you recognise the sender and are expecting the content or attachment. 
Hi Hwee Lee, 
The detailed programming of the tour is not out yet. But the dates of vehicle rental is as follows: 20th-24th July 2026. Please share with me your day rates, if possible. 
Best Regards, 
Darren 
From: Ng Hwee Lee (StridesMSvcs/Partner Mgmt/PR-Training/Sales Supp) < NgHweeLee@stridespremier.com.sg >
Sent: 26 June 2026 15:23
To: Darren Tien < darrentien@dynastytravel.com.sg >; Khah Kok Hong, Dennis (StridesMSvcs/Veh L) < dennis.khah@stridespremier.com.sg >
Cc: Nathelene Tan (StridesMSvcs/Sales) < Nathelene.Tan@stridespremier.com.sg >; Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: RE: Enquiry on coach service in Singapore 
Hi Darren,
May I have the date and time for this local tour?
Thank you.
Best regards, 
Hwee Lee 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Friday, 26 June 2026 1:39 pm
To: Ng Hwee Lee (StridesMSvcs/Partner Mgmt/PR-Training/Sales Supp) < NgHweeLee@stridespremier.com.sg >; Khah Kok Hong, Dennis (StridesMSvcs/Veh L) < dennis.khah@stridespremier.com.sg >
Cc: Nathelene Tan (StridesMSvcs/Sales) < Nathelene.Tan@stridespremier.com.sg >; Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Enquiry on coach service in Singapore 
CAUTION: This email originated from outside of SMRT. Do not click links or open attachments unless you recognise the sender and are expecting the content or attachment. 
Hi Hwee Lee, 
May I find our if you provide 23 seater buses for local tour arrangement? I would like to find out what the day rate would be and if there is any particular inclusions/exclusions that I should take note of. 
Best Regards, 
Darren 
Dynasty Travel 
From: Ng Hwee Lee (StridesMSvcs/Partner Mgmt/PR-Training/Sales Supp) < NgHweeLee@stridespremier.com.sg >
Sent: 26 June 2026 13:38
To: Darren Tien < darrentien@dynastytravel.com.sg >; Khah Kok Hong, Dennis (StridesMSvcs/Veh L) < dennis.khah@stridespremier.com.sg >
Cc: Nathelene Tan (StridesMSvcs/Sales) < Nathelene.Tan@stridespremier.com.sg >; Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: RE: Enquiry on coach service in Singapore 
Hi Darren,
Yes, I will be covering for Nathelene during her absence.
Please let me know your requirements.
Thank you!
Best regards, 
Hwee Lee 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Friday, 26 June 2026 1:13 pm
To: Ng Hwee Lee (StridesMSvcs/Partner Mgmt/PR-Training/Sales Supp) < NgHweeLee@stridespremier.com.sg >; Khah Kok Hong, Dennis (StridesMSvcs/Veh L) < dennis.khah@stridespremier.com.sg >
Cc: Nathelene Tan (StridesMSvcs/Sales) < Nathelene.Tan@stridespremier.com.sg >; Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Enquiry on coach service in Singapore 
CAUTION: This email originated from outside of SMRT. Do not click links or open attachments unless you recognise the sender and are expecting the content or attachment. 
Dear Hwee Lee and Dennis, 
I understand that our usual POC Nathelene is on maternity leave. May I reach out to you instead to assist me with the above bus quotation? 
Thank you very much. 
Best Regards, 
Darren 
Dynasty Travel 
From: Nathelene Tan (StridesMSvcs/Sales) < Nathelene.Tan@stridespremier.com.sg >
Sent: 26 June 2026 13:10
To: Darren Tien < darrentien@dynastytravel.com.sg >
Subject: Automatic reply: Enquiry on coach service in Singapore 
Dear Sender, 
Thank you for your email. I am currently on leave and will be proceeding on maternity leave. During this period, I will have limited or no access to email. 
In my absence, my colleagues will be assisting with all matters. Kindly reach out to the relevant contacts as outlined below: 
· Limo/Taxi bookings – OCC at taxicorp@stridespremier.com.sg 
· Passenger feedback – OCC at taxicorp@stridespremier.com.sg and Pauline at Pauline.Wang@stridespremier.com.sg 
· Invoice & Billing – Taxis-CM-Corp-Billings@stridespremier.com.sg 
· Ad-hoc quotations / Sales Enquiry / Bus Bookings – Hwee Lee at NgHweeLee@stridespremier.com.sg and Dennis at dennis.khah@stridespremier.com.sg 
Thank you for your understanding and continued support. I look forward to reconnecting when I return. 
Best Regards, 
Nathelene 
DISCLAIMER This electronic mail message and any files transmitted with it are intended exclusively for the individual or entity to which it is addressed. The message, together with any attachment, may contain confidential and/or privileged information. Any unauthorized review, use, printing, saving, copying, disclosure or distribution is strictly prohibited.If you, the reader are not the intended recipient, please do not disclose, disseminate, circulate, copy or use any of the information contained in this email. Please notify us immediately and delete the email and destroy any printed copy.
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DISCLAIMER This electronic mail message and any files transmitted with it are intended exclusively for the individual or entity to which it is addressed. The message, together with any attachment, may contain confidential and/or privileged information. Any unauthorized review, use, printing, saving, copying, disclosure or distribution is strictly prohibited.If you, the reader are not the intended recipient, please do not disclose, disseminate, circulate, copy or use any of the information contained in this email. Please notify us immediately and delete the email and destroy any printed copy. 
DISCLAIMER This electronic mail message and any files transmitted with it are intended exclusively for the individual or entity to which it is addressed. The message, together with any attachment, may contain confidential and/or privileged information. Any unauthorized review, use, printing, saving, copying, disclosure or distribution is strictly prohibited.If you, the reader are not the intended recipient, please do not disclose, disseminate, circulate, copy or use any of the information contained in this email. Please notify us immediately and delete the email and destroy any printed copy. 
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DISCLAIMER This electronic mail message and any files transmitted with it are intended exclusively for the individual or entity to which it is addressed. The message, together with any attachment, may contain confidential and/or privileged information. Any unauthorized review, use, printing, saving, copying, disclosure or distribution is strictly prohibited.If you, the reader are not the intended recipient, please do not disclose, disseminate, circulate, copy or use any of the information contained in this email. Please notify us immediately and delete the email and destroy any printed copy. 
DISCLAIMER This electronic mail message and any files transmitted with it are intended exclusively for the individual or entity to which it is addressed. The message, together with any attachment, may contain confidential and/or privileged information. Any unauthorized review, use, printing, saving, copying, disclosure or distribution is strictly prohibited.If you, the reader are not the intended recipient, please do not disclose, disseminate, circulate, copy or use any of the information contained in this email. Please notify us immediately and delete the email and destroy any printed copy. 
DISCLAIMER This electronic mail message and any files transmitted with it are intended exclusively for the individual or entity to which it is addressed. The message, together with any attachment, may contain confidential and/or privileged information. Any unauthorized review, use, printing, saving, copying, disclosure or distribution is strictly prohibited.If you, the reader are not the intended recipient, please do not disclose, disseminate, circulate, copy or use any of the information contained in this email. Please notify us immediately and delete the email and destroy any printed copy.

Why: This email is part of an ongoing operational coordination between Dynasty Travel and a transport supplier (Strides Corporate) regarding a group tour in Singapore. The latest message is a follow-up on a specific transfer on 29 July 2026. It is not a new client lead; it is an update to an existing case. The sender is a supplier, not a client. Therefore, classification is existing_case_update. Worker decision: AI suggests existing-case update; human/router match required before mutation.

Audit trail

No human decisions recorded yet.