Re: 回复: 回复: SGI SG Japan Jun 2026 Trip_A2IN872617

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This error occurs because the sender sent a message to an email address hosted by Office 365 but the address is incorrect or doesn't exist at the destination domain. The error is reported by the recipient domain's email server, but most often it must be fixed by the person who sent the message. If the steps in the How to Fix It section above don't fix the problem, and you're the email admin for the recipient, try one or more of the following:
The email address exists and is correct - Confirm that the recipient address exists, is correct, and is accepting messages.
Synchronize your directories - If you have a hybrid environment and are using directory synchronization make sure the recipient's email address is synced correctly in both Office 365 and in your on-premises directory.
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For more information and additional tips to fix this issue, see Fix email delivery issues for error code 5.1.10 in Office 365 .
Original Message Details Created Date: 16/6/2026 10:52:07 am Sender Address: Mice@dynastytravel.com.sg Recipient Address: aika@dynastytravel.com.sg Subject: Re: 回复: 回复: SGI SG Japan Jun 2026 Trip_A2IN872617 
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From: "Dynasty Travel, MICE Dept" <Mice@dynastytravel.com.sg>
To: "JTBGMT<Asia & Middle East Sales> " <asia-team3@gmt.jtb.jp>
CC: Patrick Teo <patrick@dynastytravel.com.sg>, Aika Nakamura
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Hi Patrick san, Good day to you! Thank you for submitting the final list. Ok, please inform us the driver's information when it is available. Best Regards, Akari ***************************************************************
Asia & Middle East Sales Division 
JTB Global Marketing & Travel Inc.
Tokyo Front Terrace 6F, 2-3-14, Higashi-Shinagawa, Shinagawa-ku, Tokyo, JAPAN
Tel: 81-3-5796-5482
Fax: 81-3-5796-5450
Email：asia-team3@gmt.jtb.jp
Web: http://www.jtbgmt.com/en/
[ Special Offers Now Available! ]
We are now handling products for groups to dine and party together at Universal Studios Japan (USJ).
JTBGMT is happy to propose these products for corporate incentives, student trips, group trips, and more!
If you are interested, please contact us at: jtbinbound-gse_desk@gmt.jtb.jp
https://www.usj.co.jp/web/en/us/group
Business hours: Mon.- Fri. 9:30-18:00 (JST) 
It may take time to reply your e-mail if it is out of our business hours. We greatly appreciate your understanding.
****************************************************************** Hi Akari We have the final list of participants and their dietary restrictions. The bus company DTS says they can only share bus info a few days before trip starts. Is that ok? Regards Patrick From: JTBGMT<Asia & Middle East Sales> <asia-team3@gmt.jtb.jp>
Sent: Tuesday, 16 June 2026 17:28
To: Dynasty Travel, MICE Dept <Mice@dynastytravel.com.sg>
Cc: Patrick Teo <patrick@dynastytravel.com.sg>
Subject: Re: 回复: 回复: SGI SG Japan Jun 2026 Trip_A2IN872617 Hi Patrick san, Good day to you! Please find the arrangement chart as attached. The password for this file is g** (our company name in three letters). If you have any questions, kindly lemme know. Also, please lemme know the driver's information (driver name, contact number, and vehicle number) once it is available. Best Regards, Akari Hi Hinami / Akari Thanks. For day 2 , 28 June (Sun), the group can set off at 0900hrs instead. I am attaching the revised itinerary here for your convenience so you can match it to yours. Regards Patrick From: JTBGMT<Asia & Middle East Sales> <asia-team3@gmt.jtb.jp>
Sent: Thursday, 11 June 2026 09:39
To: Dynasty Travel, MICE Dept <Mice@dynastytravel.com.sg>
Cc: Patrick Teo <patrick@dynastytravel.com.sg>
Subject: RE: 回复: 回复: SGI SG Japan Jun 2026 Trip_A2IN872617 Hi Patrick san, Good morning. I reply your email behalf of Akari because she is out of office today. Thank you for your email and noted on the time for day2. We have already confirmed with restaurants. Lunch at Mekikino Ginzi Shinanomachi is 1300hrs (Tokyo time) Dinner at Shinjuku Nishi-guchi Tosa Cuisine Neboke is 1800hrs (Tokyo time) We apologize but Akari will send you the rivised arrangement chart next week. Thank you for your understanding. Best Regards, Hinami for Akari ***************************************************************
Asia & Middle East Sales Division 
JTB Global Marketing & Travel Inc.
Tokyo Front Terrace 6F, 2-3-14, Higashi-Shinagawa, Shinagawa-ku, Tokyo, JAPAN
Tel: 81-3-5796-5482
Fax: 81-3-5796-5450
Email：asia-team3@gmt.jtb.jp
Web: http://www.jtbgmt.com/en/
[ Special Offers Now Available! ]
We are now handling products for groups to dine and party together at Universal Studios Japan (USJ).
JTBGMT is happy to propose these products for corporate incentives, student trips, group trips, and more!
If you are interested, please contact us at: jtbinbound-gse_desk@gmt.jtb.jp
https://www.usj.co.jp/web/en/us/group
Business hours: Mon.- Fri. 9:30-18:00 (JST) 
It may take time to reply your e-mail if it is out of our business hours. We greatly appreciate your understanding.
****************************************************************** Hi Akari-san Thanks for chasing this, and noted on the rain gear for June — we will remind the group to bring rain coats and umbrellas. The same person Yo-san (+81 70-5085-6688) will be assisting this trip As mentioned earlier, for day 2 (28 June), the revised meals timing as follows: Lunch at Mekikino Ginzi Shinanomachi is 1300hrs (Tokyo time) Dinner at Shinjuku Nishi-guchi Tosa Cuisine Neboke is 1800hrs (Tokyo time) If you have a revised itinerary, please send to me too. Regards, Patrick 
From: JTBGMT<Asia & Middle East Sales> <asia-team3@gmt.jtb.jp>
Sent: Monday, 08 June 2026 09:05:17
To: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Cc: Patrick Teo <patrick@dynastytravel.com.sg>
Subject: RE: 回复: 回复: SGI SG Japan Jun 2026 Trip_A2IN872617 Hi Patrick san, Sorry for my continued emails. Could you tell us the guide name and their contact number for this tour? Best Regards, Akari ----------------------------------------------------------------------------------- Hi Patrick san, Good day to you! Thank you for your update. Noted with the food restriction and change of the meal timing. I will make final contacts with suppriers. If you have any questions or updates, please inform us. Also, since June is a rainy season in Japan, please tell your client to prepare the rain gear such as rain coat or umbrella. Best Regards, Akari Hi Akari-san On guest #7 ("No raw food, Seafood except fish"): our understanding is that he can take fish. On the severity of the restrictions for all guests: we are not told its severe so i think broth is ok Just want to confirm the revised meals timing as follows: Lunch at Mekikino Ginzi Shinanomachi is 1300hrs (Tokyo time) Dinner at Shinjuku Nishi-guchi Tosa Cuisine Neboke is 1800hrs (Tokyo time) Regards, Patrick From: JTBGMT<Asia & Middle East Sales> <asia-team3@gmt.jtb.jp>
Sent: Friday, 05 June 2026 08:46:50
To: Patrick Teo <patrick@dynastytravel.com.sg>
Cc: Planners <planners@dynastytravel.com.sg>; Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: RE: 回复: 回复: SGI SG Japan Jun 2026 Trip_A2IN872617 Dear Patrick san, Good day to you! Thank you for your submittion of the rooming list. Lemme confirm about the food restriction as below. - Regarding the 7th guest on the rooming list, it states "No raw food, Seafood except fish." Is my understanding correct that this means "No raw food & No Seafood except for fish"? Please confirm. - For all guests, are the dietary restrictions severe, such as allergies? If there are guests for whom even extracts or broths are not allowed, please inform us separately. In the unlikely event that extracts and broths are also not allowed, the restaurant may not be able to accommodate this. In such cases, we may only be able to arrange seats at the restaurant, and guests may need to prepare their own meals and bring them in. Therefore, please confirm with the guests. Best Regards, Akari ***************************************************************
Asia & Middle East Sales Division 
JTB Global Marketing & Travel Inc.
Tokyo Front Terrace 6F, 2-3-14, Higashi-Shinagawa, Shinagawa-ku, Tokyo, JAPAN
Tel: 81-3-5796-5482
Fax: 81-3-5796-5450
Email：asia-team3@gmt.jtb.jp
Web: http://www.jtbgmt.com/en/
[ Special Offers Now Available! ]
We are now handling products for groups to dine and party together at Universal Studios Japan (USJ).
JTBGMT is happy to propose these products for corporate incentives, student trips, group trips, and more!
If you are interested, please contact us at: jtbinbound-gse_desk@gmt.jtb.jp
https://www.usj.co.jp/web/en/us/group
Business hours: Mon.- Fri. 9:30-18:00 (JST) 
It may take time to reply your e-mail if it is out of our business hours. We greatly appreciate your understanding.
****************************************************************** Hi Akari
Please find rooming and dietary restriction details in the attached excel.
Patrick
From: JTBGMT<Asia & Middle East Sales> <asia-team3@gmt.jtb.jp>
Sent: Friday, 5 June 2026 12:00 pm
To: Planners <planners@dynastytravel.com.sg>
Cc: Patrick Teo <patrick@dynastytravel.com.sg>; Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: RE: 回复: 回复: SGI SG Japan Jun 2026 Trip_A2IN872617
Dear John san,
Thank you for your reply.
Well noted with your situation.
Will wating for your update.
Best Regards,
Akari
***************************************************************
Asia & Middle East Sales Division 
JTB Global Marketing & Travel Inc.
Tokyo Front Terrace 6F, 2-3-14, Higashi-Shinagawa, Shinagawa-ku, Tokyo, JAPAN
Tel: 81-3-5796-5482
Fax: 81-3-5796-5450
Email ： asia-team3@gmt.jtb.jp 
Web: http://www.jtbgmt.com/en/ 
[ Special Offers Now Available! ]
We are now handling products for groups to dine and party together at Universal Studios Japan (USJ).
JTBGMT is happy to propose these products for corporate incentives, student trips, group trips, and more!
If you are interested, please contact us at: jtbinbound-gse_desk@gmt.jtb.jp 
https://www.usj.co.jp/web/en/us/group 
Business hours: Mon.- Fri. 9:30-18:00 (JST) 
It may take time to reply your e-mail if it is out of our business hours. We greatly appreciate your understanding.
******************************************************************
Hi Akari-san 
Thanks for confirming the Day 2 (28 June) lunch is now changed to 1300hrs — noted, and we are good with that. 
On the rooming list and dietary restrictions: we are finalising these on our side and will send everything to you in one consolidated document shortly. We appreciate your patience while the client confirms the last details. 
Patrick, please assist. 
Regards, 
John @ Planners Team 
From: JTBGMT<Asia & Middle East Sales> < asia-team3@gmt.jtb.jp >
Sent: Friday, 05 June 2026 00:48:54
To: Planners < planners@dynastytravel.com.sg >
Subject: RE: 回复 : 回复 : SGI SG Japan Jun 2026 Trip_A2IN872617
Hi John san,
Good day to you!
Lemme update the situation as below.
Day 2, 28 June
1) Lunch timing is changed to *1300hrs* (1pm)
>> We have changed the lunch time at 13:00hrs (1pm).
Could you submit the rooming list by today?
Lemme know your situation.
Best Regards,
Akari
-----------------------------------------------------------------------------------
Dear John san,
Good day to you!
Thank you for your update.
Please find the latest itinerary and quotation as attached.
I will answer to your question as below.
Day 2, 28 June
1) Lunch timing is changed to *1300hrs* (1pm)
>> We are making the change request to the restaurant, so I will update you once the change is confirmed.
2) To clarify - participants need to walk back from dinner restaurant to hotel? Will it be very far as they will be carrying things purchased at our HQ
>> It takes about 6-10min from the dinner restaurant to Keio Plaza Hotel.
Day 4, 30 June
1) they will stay longer at Soka University until 1430hrs then move off to Lalaport
>> Noted. We have revised the itinerary.
Regarding the rooming list and dietary distriction, could you submit the information by this Friday (5th June)?
Thank you for your cooperation.
Best Regards,
Akari
Hi Akari-san 
Apologies for the delay on this, the client just got back to us. 
Day 2, 28 June 
1) Lunch timing is changed to *1300hrs* (1pm) 
2) To clarify - participants need to walk back from dinner restaurant to hotel? Will it be very far as they will be carrying things purchased at our HQ 
Day 4, 30 June 
1) they will stay longer at Soka University until 1430hrs then move off to Lalaport 
Regards, 
John @ Planners Team 
From: JTBGMT<Asia & Middle East Sales> < asia-team3@gmt.jtb.jp >
Sent: Monday, 01 June 2026 06:57:20
To: Planners < planners@dynastytravel.com.sg >
Subject: RE: 回复 : 回复 : SGI SG Japan Jun 2026 Trip_A2IN872617
Dear John san,
Good day to you.
Hope this email finds you well
Lemme send you the email as below again in the case of you have missed it, and kindly reply to me. Thank you.
I would like to quickly discuss about Tokyo Fuji Museum on Day4.
They have informed us that they will be closed from 22nd June for 4months due to the mentenance and organization of the facility,
so we cannot include for our tour. Sorry for informing you at this timing. 
Could you ask your client if they would like to visit another museum or extend shopping time at Lalaport Toyosu?
Thank you for your understanding.
Best Regards,
Akari
-----------------------------------------------------------------------------------
Dear John san,
Good day to you!
Thank you for your reply.
Sorry for your inconvenience. The password of the file is "gmt".
Please contact us if you have some questions.
Best Regards,
Akari
***************************************************************
Asia & Middle East Sales Division 
JTB Global Marketing & Travel Inc.
Tokyo Front Terrace 6F, 2-3-14, Higashi-Shinagawa, Shinagawa-ku, Tokyo, JAPAN
Tel: 81-3-5796-5482
Fax: 81-3-5796-5450
Email ： asia-team3@gmt.jtb.jp 
Web: http://www.jtbgmt.com/en/ 
[ Special Offers Now Available! ]
We are now handling products for groups to dine and party together at Universal Studios Japan (USJ).
JTBGMT is happy to propose these products for corporate incentives, student trips, group trips, and more!
If you are interested, please contact us at: jtbinbound-gse_desk@gmt.jtb.jp 
https://www.usj.co.jp/web/en/us/group 
Business hours: Mon.- Fri. 9:30-18:00 (JST) 
It may take time to reply your e-mail if it is out of our business hours. We greatly appreciate your understanding.
******************************************************************
Hi Akari-san 
Thanks for confirming the restaurant timings and sharing the revised itinerary. 
The attached file appears to be password-protected on our side. Could you please send us the password, or resend an unprotected copy, so we can check the revised restaurant timings against the updated SGI programme? 
Regards,
John @ Planners Team 
From: JTBGMT<Asia & Middle East Sales> < asia-team3@gmt.jtb.jp >
Sent: Friday, 15 May 2026 07:23:44
To: Planners < planners@dynastytravel.com.sg >
Subject: RE: 回复 : 回复 : SGI SG Japan Jun 2026 Trip_A2IN872617
Dear John san,
Good day to you.
We have confirmed the timings of the restaurants as your request.
Please find the attached itinerary for your refference.
Best Regards,
Akari
***************************************************************
Asia & Middle East Sales Division 
JTB Global Marketing & Travel Inc.
Tokyo Front Terrace 6F, 2-3-14, Higashi-Shinagawa, Shinagawa-ku, Tokyo, JAPAN
Tel: 81-3-5796-5482
Fax: 81-3-5796-5450
Email ： asia-team3@gmt.jtb.jp 
Web: http://www.jtbgmt.com/en/ 
[ Special Offers Now Available! ]
We are now handling products for groups to dine and party together at Universal Studios Japan (USJ).
JTBGMT is happy to propose these products for corporate incentives, student trips, group trips, and more!
If you are interested, please contact us at: jtbinbound-gse_desk@gmt.jtb.jp 
https://www.usj.co.jp/web/en/us/group 
Business hours: Mon.- Fri. 9:30-18:00 (JST) 
It may take time to reply your e-mail if it is out of our business hours. We greatly appreciate your understanding.
******************************************************************
Hi Akari-san 
Thanks for chasing the restaurants on the revised timings – let us know once they confirm. 
Noted on the 5 June deadline for the rooming list with dietary restrictions; we will get it over to you ahead of that. We will also send across the other details (guide, bus company, vehicle/driver info) as soon as they are firmed up on our side. 
Regards,
John @ Planners Team 
From: JTBGMT<Asia & Middle East Sales> < asia-team3@gmt.jtb.jp >
Sent: Wednesday, 13 May 2026 09:33:54
To: Planners < planners@dynastytravel.com.sg >
Subject: RE: 回复 : 回复 : SGI SG Japan Jun 2026 Trip_A2IN872617
Dear John san,
Thank you for your update.
I requested to change the time to the restaurants, so lemme have some time to come back to you the result.
Please remenber to submit the rooming list with food restriction by 5th June at the latest.
Best Regards,
Akari
***************************************************************
Asia & Middle East Sales Division 
JTB Global Marketing & Travel Inc.
Tokyo Front Terrace 6F, 2-3-14, Higashi-Shinagawa, Shinagawa-ku, Tokyo, JAPAN
Tel: 81-3-5796-5482
Fax: 81-3-5796-5450
Email ： asia-team3@gmt.jtb.jp 
Web: http://www.jtbgmt.com/en/ 
[ Special Offers Now Available! ]
We are now handling products for groups to dine and party together at Universal Studios Japan (USJ).
JTBGMT is happy to propose these products for corporate incentives, student trips, group trips, and more!
If you are interested, please contact us at: jtbinbound-gse_desk@gmt.jtb.jp 
https://www.usj.co.jp/web/en/us/group 
Business hours: Mon.- Fri. 9:30-18:00 (JST) 
** Due to public holidays, our office will be closed on April 29, May 2-6, 2026. Our service will resume from May 7, 2026 onwards.**
It may take time to reply your e-mail if it is out of our business hours. We greatly appreciate your understanding.
******************************************************************
Hi Akari-san 
We Just reworked the itinerary wtih Soka Gakkai. Please see if you can adjust the restaurant timings. 
Regards,
John @ Planners Team 
From: JTBGMT<Asia & Middle East Sales> < asia-team3@gmt.jtb.jp >
Sent: Monday, 11 May 2026 00:42:39
To: Planners < planners@dynastytravel.com.sg >
Subject: Re: 回复 : 回复 : SGI SG Japan Jun 2026 Trip_A2IN872617
Dear John san,
Good day to you!
Thank you for your update.
Noted that we need to adjust the itinerary.
Please inform us as soon as possible when you revise the itinerary
since some restaurants might be difficult to change the time if there are other group reservations.
Thank you for your understanding.
Best Regards,
Akari
***************************************************************
Asia & Middle East Sales Division 
JTB Global Marketing & Travel Inc.
Tokyo Front Terrace 6F, 2-3-14, Higashi-Shinagawa, Shinagawa-ku, Tokyo, JAPAN
Tel: 81-3-5796-5482
Fax: 81-3-5796-5450
Email ： asia-team3@gmt.jtb.jp 
Web: http://www.jtbgmt.com/en/ 
[ Special Offers Now Available! ]
We are now handling products for groups to dine and party together at Universal Studios Japan (USJ).
JTBGMT is happy to propose these products for corporate incentives, student trips, group trips, and more!
If you are interested, please contact us at: jtbinbound-gse_desk@gmt.jtb.jp 
https://www.usj.co.jp/web/en/us/group 
Business hours: Mon.- Fri. 9:30-18:00 (JST) 
** Due to public holidays, our office will be closed on April 29, May 2-6, 2026. Our service will resume from May 7, 2026 onwards.**
It may take time to reply your e-mail if it is out of our business hours. We greatly appreciate your understanding.
******************************************************************
Hi Akari-san 
Thanks for the update. 
The bus operator is saying we need to pay overtime for more than 10 hours driving, so Soka Gakkai side is going to do some minor adjustments to the itinerary to reduce driving hours. 
I don't think this will affect the itinerary too much, maybe just some adjustments in the lunch / experience timing. 
Will update you again as soon as we have it. 
Regards
John @ Planners Team 
From: JTBGMT<Asia & Middle East Sales> < asia-team3@gmt.jtb.jp >
Sent: Friday, 8 May 2026 09:23
To: Planners < planners@dynastytravel.com.sg >
Subject: Re: 回复 : 回复 : SGI SG Japan Jun 2026 Trip_A2IN872617
Dear John san,
Good day to you!
Thank you for your update.
I have confirmed from the itinerary that the Day 2 lunch has been changed from 12:30 to 11:30.
We are currently requesting the restaurant to make this change, and once it is complete, we will send you the arrangement chart next week.
I understand that there are no other changes to the itinerary. Please let us know if there are any discrepancies.
Regarding LaLaport Toyosu, buses can pick up and drop off passengers in front of the shopping mall.
However, there is no parking available for the bus while the guests are shopping.
Therefore, if parking arrangements are needed, please ask the bus company to arrange it.
We will send you other notes for the guide and bus company once the information is compiled.
Please also provide the following information as soon as it is finalized:
・Name list (name, gender, rooming, passport number, passport expiration date, dietary restrictions)
・Guide's name and contact information
・Bus company name
・Bus vehicle number
・Driver's name
・Driver's contact information
Thank you for your support.
Best Regards,
Akari
***************************************************************
Asia & Middle East Sales Division 
JTB Global Marketing & Travel Inc.
Tokyo Front Terrace 6F, 2-3-14, Higashi-Shinagawa, Shinagawa-ku, Tokyo, JAPAN
Tel: 81-3-5796-5482
Fax: 81-3-5796-5450
Email ： asia-team3@gmt.jtb.jp 
Web: http://www.jtbgmt.com/en/ 
[ Special Offers Now Available! ]
We are now handling products for groups to dine and party together at Universal Studios Japan (USJ).
JTBGMT is happy to propose these products for corporate incentives, student trips, group trips, and more!
If you are interested, please contact us at: jtbinbound-gse_desk@gmt.jtb.jp 
https://www.usj.co.jp/web/en/us/group 
Business hours: Mon.- Fri. 9:30-18:00 (JST) 
** Due to public holidays, our office will be closed on April 29, May 2-6, 2026. Our service will resume from May 7, 2026 onwards.**
It may take time to reply your e-mail if it is out of our business hours. We greatly appreciate your understanding.
******************************************************************
Hi Akari-san 
I am sending over the client's itinerary based on the various discussions. Can you update your version and send me a finalized itinerary. Please also indicate things that the bus company or guide need to do clearly. 
By the way, i don't understand what is "drop off the guests at the centor entlance rotary, but there is no bus parking lot." 
Regards 
John 
From: JTBGMT<Asia & Middle East Sales> < asia-team3@gmt.jtb.jp >
Sent: Friday, 1 May 2026 15:04
To: Planners < planners@dynastytravel.com.sg >
Subject: Re: 回复 : 回复 : SGI SG Japan Jun 2026 Trip_A2IN872617
Dear John san,
Thank you for your suggestion. 
Lalaport Mall in Toyosu is also a good place for shopping and we can arrange. 
We have revised the itinerary so please check it.
Please note that we can pick up and drop off the guests at the centor entlance rotary, but there is no bus parking lot.
So please tell your bus company to arrange parking lot on your own.
If you have another request, kindly lemme know.
We will be out of office from 2nd May to 6th May due to public holidays, so we will revert to you on 7th May next time.
Thank you for your understanding.
Best Regards,
Akari
***************************************************************
Asia & Middle East Sales Division 
JTB Global Marketing & Travel Inc.
Tokyo Front Terrace 6F, 2-3-14, Higashi-Shinagawa, Shinagawa-ku, Tokyo, JAPAN
Tel: 81-3-5796-5482
Fax: 81-3-5796-5450
Email ： asia-team3@gmt.jtb.jp 
Web: http://www.jtbgmt.com/en/ 
[ Special Offers Now Available! ]
We are now handling products for groups to dine and party together at Universal Studios Japan (USJ).
JTBGMT is happy to propose these products for corporate incentives, student trips, group trips, and more!
If you are interested, please contact us at: jtbinbound-gse_desk@gmt.jtb.jp 
https://www.usj.co.jp/web/en/us/group 
Business hours: Mon.- Fri. 9:30-18:00 (JST) 
** Due to public holidays, our office will be closed on April 29, May 2-6, 2026. Our service will resume from May 7, 2026 onwards.**
It may take time to reply your e-mail if it is out of our business hours. We greatly appreciate your understanding.
******************************************************************
Hi Akari-san 
Aeon Mall Murayama is more than 1 hour drive away from their dinner venue in Ginza on Day 4, just worried they will be very tired. What do you think of Lalaport Mall in Toyosu? 
Regards 
John 
From: JTBGMT<Asia & Middle East Sales> < asia-team3@gmt.jtb.jp >
Sent: Friday, 1 May 2026 10:39
To: Planners < planners@dynastytravel.com.sg >
Subject: Re: 回复 : 回复 : SGI SG Japan Jun 2026 Trip_A2IN872617
Dear John san,
Good day to you!
Thank you for your reply.
Regarding the shopping mall on Day4, how about going to Aeon Mall Musashi Murayama ?
The mall is located in suburbs and nearer to Tokyo Fuji Art Museum,
and it is less crowded so that the guests can enjoy more relaxed shopping. 
I have revised the time schedule, so please check the attached itinerary and consider it.
Best Regards,
Akari
***************************************************************
Asia & Middle East Sales Division 
JTB Global Marketing & Travel Inc.
Tokyo Front Terrace 6F, 2-3-14, Higashi-Shinagawa, Shinagawa-ku, Tokyo, JAPAN
Tel: 81-3-5796-5482
Fax: 81-3-5796-5450
Email ： asia-team3@gmt.jtb.jp 
Web: http://www.jtbgmt.com/en/ 
[ Special Offers Now Available! ]
We are now handling products for groups to dine and party together at Universal Studios Japan (USJ).
JTBGMT is happy to propose these products for corporate incentives, student trips, group trips, and more!
If you are interested, please contact us at: jtbinbound-gse_desk@gmt.jtb.jp 
https://www.usj.co.jp/web/en/us/group 
Business hours: Mon.- Fri. 9:30-18:00 (JST) 
** Due to public holidays, our office will be closed on April 29, May 2-6, 2026. Our service will resume from May 7, 2026 onwards.**
It may take time to reply your e-mail if it is out of our business hours. We greatly appreciate your understanding.
******************************************************************
Thanks Akari-san 
By the way, for Day 4 itinerary (Oct 2025), after the Tokyo Fuji Arts Muesum visit, the group went to "Don Quijote Shinjuku Kabukicho". Many of them gave feedback that its difficult to find toilets there and it is too crowded (esp for elderly). Can you suggest a more senior friendly place/mall for them to shop/short break before proceeding for dinner at Ginza Happo. 
Probably a nearby mall? Let me know if you have any recommendation. 
Regards 
John 
From: JTBGMT<Asia & Middle East Sales> < asia-team3@gmt.jtb.jp >
Sent: Thursday, 30 April 2026 11:47
To: Planners < planners@dynastytravel.com.sg >
Subject: Re: 回复 : 回复 : SGI SG Japan Jun 2026 Trip_A2IN872617
Dear John san,
Thank you for your confirmation.
Yes, the tower is next to Yamashita Park so there will be less travelling time than Yokohama Landmark Tower.
We will proceed the booking at Yokohama Marine Tower.
Best Regards,
Akari
***************************************************************
Asia & Middle East Sales Division 
JTB Global Marketing & Travel Inc.
Tokyo Front Terrace 6F, 2-3-14, Higashi-Shinagawa, Shinagawa-ku, Tokyo, JAPAN
Tel: 81-3-5796-5482
Fax: 81-3-5796-5450
Email ： asia-team3@gmt.jtb.jp 
Web: http://www.jtbgmt.com/en/ 
[ Special Offers Now Available! ]
We are now handling products for groups to dine and party together at Universal Studios Japan (USJ).
JTBGMT is happy to propose these products for corporate incentives, student trips, group trips, and more!
If you are interested, please contact us at: jtbinbound-gse_desk@gmt.jtb.jp 
https://www.usj.co.jp/web/en/us/group 
Business hours: Mon.- Fri. 9:30-18:00 (JST) 
** Due to public holidays, our office will be closed on April 29, May 2-6, 2026. Our service will resume from May 7, 2026 onwards.**
It may take time to reply your e-mail if it is out of our business hours. We greatly appreciate your understanding.
******************************************************************
Hi Akari-san 
OK no choice let's go for Yokohama Marine Tower. I believe its near Yamashita Park where the group will be at too so travelling time is minimal? 
Regards 
John 
From: JTBGMT<Asia & Middle East Sales> < asia-team3@gmt.jtb.jp >
Sent: Thursday, 30 April 2026 10:44
To: Planners < planners@dynastytravel.com.sg >
Subject: Re: 回复 : 回复 : SGI SG Japan Jun 2026 Trip_A2IN872617
Dear John san,
Good day to you!
I would like to discuss about the itinerary in Yokohama (Day3).
The Yokohama Landmark Tower has become unavailable for our group's visit due to building maintenance.
We apologize for the inconvenience.
As an alternative, how about Yokohama Marine Tower ?
You can enjoy the Yokohama scenery there as well, and the fee is also 900 yen per person.
In this case, payment can be made by our company.
Please check the estimate and itinerary for details and consider it.
Thank you for your continued cooperation.
Best Regards,
Akari
-----------------------------------------------------------------------------------
Dear John san,
Thank you for your reply.
Well noted. We will arrange the Day1 dinner at Jurin with the menu below.
・ Assorted Seafood Salad with Lemon Dressing 
・ Today's Soup 
・ Teriyaki Chicken and Roasted Potatoes with Colorful Vegetables 
・ Chestnut and black tea cake 
・ Coffee 
・ Bread 
If you have any updates, kindly lemme know. 
Best Regards,
Akari
Hi Akari, sorry I missed out this email. 
If you are referring to this dinner, its ok to go ahead: 
・ Assorted Seafood Salad with Lemon Dressing 
・ Today's Soup 
・ Teriyaki Chicken and Roasted Potatoes with Colorful Vegetables 
・ Chestnut and black tea cake 
・ Coffee 
・ Bread 
Regards 
John 
From: JTBGMT<SouthEastAsiaSection 1> < asia-team3@gmt.jtb.jp >
Sent: Thursday, April 16, 2026 1:38:03 pm
To: Planners < planners@dynastytravel.com.sg >
Subject: Re: 回复 : 回复 : SGI SG Japan Jun 2026 Trip_A2IN872617 
Dear John san and team, 
Sorry for my continued email.
Kindly acknowledge about the Day1 dinner as the deadline for the pre-reservation of restaurant (Jurin) is tomorrow.
Thank you for your cooperation.
Best Regards,
Akari
-----------------------------------------------------------------------------------
Hi John san,
Good day to you!
Hope this email finds you well.
Regarding Jurin for Day 1 Dinner, have you confirmed the menu with your client?
The restaurant is currently tentatively reserved, and the deadline is the 17th,
so please reply by then whether we should finalize this restaurant.
If you have any questions, kindly lemme know.
Best Regards,
Akari
-----------------------------------------------------------------------------------
Hi John san,
Thank you for your reply.
If any of your guests have allergies, we will check with the restaurant if alternative menus can be arranged.
However, depending on the severity of the allergy, if the guest cannot consume even seafood extract or broth,
most restaurants may find it difficult to completely remove such ingredients.
In that case, the options would be one of the following:
① The restaurant provides a menu with the allergenic ingredients removed to the extent possible,
and the guest dines on it (with the possibility of cross-contamination).
② The meal cost is refunded, and the guest arranges their own meal to bring to the restaurant and eat with the other guests.
Please be aware that some restaurants may charge a fee for bringing in outside food.
Please provide us with your guests' dietary restriction information as soon as it becomes available,
as we will need to confirm with the restaurants regarding any dietary restrictions or allergies as described above.
If you have any questions, kindly lemme know.
Best Regards,
Akari
Hi Akari-san 
Thank you for your confirmation. Just to also check: for all the restaurants, if there are participants with seafood allergies, we can find alternative courses (with chicken or something else) right? 
Regards 
John 
From: JTBGMT<SouthEastAsiaSection 1> < asia-team3@gmt.jtb.jp >
Sent: Tuesday, 7 April 2026 09:12
To: Planners < planners@dynastytravel.com.sg >
Subject: RE: 回复 : 回复 : SGI SG Japan Jun 2026 Trip A2IN872617
Dear John san,
Good morning to you!
[Day1 Dinner - Jurin] 
We have confirmed the menus at Jurin as below, so please share the information with your client.
Western Course 5,500yen
・Assorted Seafood Salad with Lemon Dressing
・Today's Soup
・Teriyaki Chicken and Roasted Potatoes with Colorful Vegetables
・Chestnut and black tea cake
・Coffee
・Bread
If you have any update, kindly lemme know.
Best Regards,
Akari
-----------------------------------------------------------------------------------
Dear John san,
Thank you for your reply.
[Day2 Dinner - Neboke] 
Sorry for the omission.
We have confirmed the reservation for Neboke on Day 2.
We will update you once there are some advance in our arrangement.
Best Regards,
Akari
Dear Akari-san, 
Thank you for the update and the revised quotation. 
[Day 1 Dinner — Jurin] 
Noted on the 5,500 yen western course — that works well for us. We will wait for the finalised menu details in mid-April and share with our client for confirmation. Pre-reservation noted. 
[Day 2 Dinner — Neboke] 
In our last email we asked you to go ahead and confirm the booking at Neboke. Could you let us know if this has been done? 
[Day 3 Dinner — Aiya Shinyokohama] 
Good to know this is confirmed, same arrangement as October. 
We will review the revised quotation and revert if we have any questions. 
Best regards,
John
MICE Department @ Dynasty Travel International 
From: JTBGMT<SouthEastAsiaSection 1> < asia-team3@gmt.jtb.jp >
Sent: Monday, April 6, 2026 1:44:58 AM
To: Planners < planners@dynastytravel.com.sg >
Subject: RE: 回复 : 回复 : SGI SG Japan Jun 2026 Trip A2IN872617
Dear John san,
Good morning to you!
Please find the revised quotation.
[Day1 Dinner - Jurin] 
We negotiated to Jurin, and they can offer 5,500yen western course. 
The main menu of course will be either chicken or fish.
The course details are expected to be finalized in mid-April, so we would appreciate a little more time.
We have made pre-reservation at Jurin.
[Day3 Dinner - Aiya Shinyokohama] 
We have confirmed Day3 dinner at Aiya Shinyokohama as same as last tour in October.
If you have any questions, kindly lemme know.
Best Regards,
Akari
***************************************************************
Asia & Middle East Sales Division 
JTB Global Marketing & Travel Inc.
Tokyo Front Terrace 6F, 2-3-14, Higashi-Shinagawa, Shinagawa-ku, Tokyo, JAPAN
Tel: 81-3-5796-5482
Fax: 81-3-5796-5450
Email ： asia-team3@gmt.jtb.jp 
Web: http://www.jtbgmt.com/en/ 
[ Special Offers Now Available! ]
We are now handling products for groups to dine and party together at Universal Studios Japan (USJ).
JTBGMT is happy to propose these products for corporate incentives, student trips, group trips, and more!
If you are interested, please contact us at: jtbinbound-gse_desk@gmt.jtb.jp 
https://www.usj.co.jp/web/en/us/group 
Business hours: Mon.- Fri. 9:30-18:00 (JST) 
== It may take time to reply your e-mail if it is out of our business hours. We greatly appreciate your understanding. ==
******************************************************************
***************************************************************
Asia & Middle East Sales Division 
JTB Global Marketing & Travel Inc.
Tokyo Front Terrace 6F, 2-3-14, Higashi-Shinagawa, Shinagawa-ku, Tokyo, JAPAN
Tel: 81-3-5796-5482
Fax: 81-3-5796-5450
Email ： asia-team3@gmt.jtb.jp 
Web: http://www.jtbgmt.com/en/ 
[ Special Offers Now Available! ]
We are now handling products for groups to dine and party together at Universal Studios Japan (USJ).
JTBGMT is happy to propose these products for corporate incentives, student trips, group trips, and more!
If you are interested, please contact us at: jtbinbound-gse_desk@gmt.jtb.jp 
https://www.usj.co.jp/web/en/us/group 
Business hours: Mon.- Fri. 9:30-18:00 (JST) 
== It may take time to reply your e-mail if it is out of our business hours. We greatly appreciate your understanding. ==
******************************************************************
Dear Akari-san, 
Thank you for the update. 
[Day 1 Dinner — Jurin] 
Understood — since no Japanese restaurant meets all the conditions, a western course at Jurin within the hotel is a practical alternative, especially after a long flight. Could you send us the finalised menu once it is ready? We will share with our client for their go-ahead. Also, can we order a set that is same or lower price than the originally budgeted meal? 
[Day 2 Dinner — Neboke] 
The menu looks suitable. Please go ahead and confirm the booking. 
[Other Restaurants] 
Noted on Day 2 lunch. Looking forward to the Day 3 dinner confirmation. 
Best regards,
John
MICE Department @ Dynasty Travel International 
From: JTBGMT<SouthEastAsiaSection 1> < asia-team3@gmt.jtb.jp >
Sent: Thursday, April 2, 2026 2:34:40 AM
To: Planners < planners@dynastytravel.com.sg >
Subject: RE: 回复 : 回复 : SGI SG Japan Jun 2026 Trip A2IN872617
Dear John san,
Good day to you, and sorry for kept you wating.
[Day1 Dinner] 
Understood, you're looking for a restaurant within walking distance of Keio Plaza Hotel.
The restaurant that will replace Kagari has not yet been decided,
and currently there are no Japanese restaurants within Keio Plaza Hotel that can accommodate group dinners.
However, we have confirmed availability at Jurin , a Western restaurant within the hotel.
For a budget of 6,100 yen, we can offer a westren course.
The number of dishes and specific menu details are yet to be finalized,
but it is expected to include an appetizer, soup, main dish (chicken / fish), dessert, and tea or coffee. How does this sound?
[Day2 Dinner] 
Thank you for considering Neboke.
The menu is as follows. Specific menu details are yet to be finalized, but the number of dishes is expected to be:
Appetizer, soup, simmered dish, main: charcoal-grilled seared bonito, fried dish, rice dish
Please consider it and lemme know if it is acceptable.
[Other Restaurants] 
We have confirmed Day2 lunch. We are checking the boking for Day3 dinner, and I will inform you once it is confirmed.
Best Regards,
Akari
***************************************************************
Asia & Middle East Sales Division 
JTB Global Marketing & Travel Inc.
Tokyo Front Terrace 6F, 2-3-14, Higashi-Shinagawa, Shinagawa-ku, Tokyo, JAPAN
Tel: 81-3-5796-5482
Fax: 81-3-5796-5450
Email ： asia-team3@gmt.jtb.jp 
Web: http://www.jtbgmt.com/en/ 
[ Special Offers Now Available! ]
We are now handling products for groups to dine and party together at Universal Studios Japan (USJ).
JTBGMT is happy to propose these products for corporate incentives, student trips, group trips, and more!
If you are interested, please contact us at: jtbinbound-gse_desk@gmt.jtb.jp 
https://www.usj.co.jp/web/en/us/group 
Business hours: Mon.- Fri. 9:30-18:00 (JST) 
== It may take time to reply your e-mail if it is out of our business hours. We greatly appreciate your understanding. ==
******************************************************************
Dear Akari-san, 
Thank you for the detailed update — and great news on the deposit confirmation and formal hotel booking! 
[Day 1 Dinner] 
Just to confirm Kagari is a restaurant inside Keio Plaza Hotel right? if it closed, is there a new restaurant that took over and can we use that? Otherwise can you share with me the western restaurant name and menu so i can check with the client. i think the clients want to go straight to hotel after long plane ride, rest / freshen up before dinner, so they shouldn't go dinner before check in. 
[Day 2 Dinner — Neboke] 
Shinjuku Nishi-guchi Tosa Cuisine Neboke sounds like a good fit but can you send me the menu so i can share with clients?
[Other Restaurants] 
Noted that Day 3 lunch and Day 4 dinner are confirmed — thank you. We look forward to hearing back on the remaining restaurant confirmations. 
Thank you, Akari-san — please keep us posted on the Day 1 restaurant search. 
Best regards,
John
MICE Department @ Dynasty Travel International 
From: JTBGMT<SouthEastAsiaSection 1> < asia-team3@gmt.jtb.jp >
Sent: Monday, March 30, 2026 11:55:23 AM
To: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Cc: Accounts Department < accounts@dynastytravel.com.sg >; Patrick Teo < patrick@dynastytravel.com.sg >; HeNg MinG < looihm@dynastytravel.com.sg >; Accounts Department < accounts@dynastytravel.com.sg >
Subject: Re: 回复 : 回复 : SGI SG Japan Jun 2026 Trip A2IN872617
Dear John san,
Good day to you, and sorry for kept you waiting.
First of all, we have confirmed your deposit payment on our end. Thank you for your cooperation.
We have informed the hotel to change the status to formal booking.
[Dinner on Day1] 
For Day 1's restaurant, we previously used Kagari in Keio Plaza Hotel, which was within walking distance.
However, since it has closed, we searched for alternatives.
We contacted over 30 Japanese restaurants, but none met all of the following conditions:
* 　 32pax accomodable at the same time
* Japanese menu (No beef for the main menu. Main menu will be fish / chicken / pork)
* Seating must be chairs and tables (no horigotatsu/sunken kotatsu)
* Elevator access essential
* Budget within 6,100 JPY
* Within walking distance of Keio Plaza Hotel
We are continuing to look for Japanese restaurants in the Shinjuku area, but it is proving difficult. We sincerely apologize for that.
Would it be possible to compromise on any of the above conditions?
Specifically, it is becoming very difficult to find any more Japanese restaurants in the Shinjuku area,
so we would appreciate it if you could consider one of the following two options:
Option 1: Change to Western cuisine or similar, within walking distance of the hotel, instead of Japanese cuisine.
Option 2: Go to a restaurant by bus before heading to the hotel from the airport, and check into the Shinjuku hotel after dinner.
Note: We would still look for a Japanese restaurant, but the bus usage time would be extended.
[Dinner on Day2] 
We have found an alternative restaurant for Shinjuku Imahan.
The name is Shinjuku Nishi-guchi Tosa Cuisine Neboke .
They serve Japanese Course and the main menu is fish.
It's a 6 to 10-minute walk from Keio Plaza Hotel.
If it is acceptable, we will confirm the booking, so kindly lemme know.
[Other restaurants in the itinerary] 
Day 3 lunch and Day 4 dinner reservations have been confirmed.
We have sent reservation requests for the other restaurants and are urging them for a response. We will contact you as soon as they are confirmed.
If you have any questions, kindly lemme know.
Best Regards,
Akari
-----------------------------------------------------------------------------------
Dear team,
Good day to you!
Thank you for your payment.
We will inform you once we have confirmed payment on our end.
We are searching alternative restaurants where are accomodable 32pax, so kindly let us have some time.
Thank you for your cooperation.
Best Regards,
Akari
Dear Akari 
We have processed the 50% trip deposit payment for the Soka Gakkai trip: 
From: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Sent: Tuesday, 24 March 2026 01:24
To: JTBGMT<SouthEastAsiaSection 1> < asia-team3@gmt.jtb.jp >
Subject: RE: 回复 : 回复 : SGI SG Japan Jun 2026 Trip A2IN872617
Hi Akari-san, 
Thank you for the update. 
Good to hear that you are looking for alternatives for both Imahan Shinjuku (Day 3) and Kagari (Day 1). 
Please do share the restaurant proposals as soon as they are ready — we are now in late March and the trip is in late June, so we would like to finalise the programme details as soon as possible. 
On the deposit: we are processing the payment and will notify you once it has been transferred. Noted on the March 31st deadline. 
Best regards,
John 
From: JTBGMT<SouthEastAsiaSection 1> < asia-team3@gmt.jtb.jp >
Sent: Monday, March 23, 2026 9:34:47 AM
To: Planners < planners@dynastytravel.com.sg >
Subject: RE: 回复 : 回复 : SGI SG Japan Jun 2026 Trip A2IN872617
Dear John san,
Good day to you, and sorry for my late reply.
Regarding the dinner at Imahan Shinjuku on Day 3, as it primarily serves beef, we will look for an alternative restaurant.
Also, Kagari on Day 1 recently closed, so we will find a replacement restaurant for that as well.
We will propose new options as soon as we find them.
Please be assured that we will adjust the prices to be close to the currently estimated amount.
The deadline for the hotel's provisional booking is also approaching, so please make the deposit payment by March 31st.
Best Regards,
Akari
***************************************************************
Asia & Middle East Sales Division 
JTB Global Marketing & Travel Inc.
Tokyo Front Terrace 6F, 2-3-14, Higashi-Shinagawa, Shinagawa-ku, Tokyo, JAPAN
Tel: 81-3-5796-5482
Fax: 81-3-5796-5450
Email ： asia-team3@gmt.jtb.jp 
Web: http://www.jtbgmt.com/en/ 
[ Special Offers Now Available! ]
We are now handling products for groups to dine and party together at Universal Studios Japan (USJ).
JTBGMT is happy to propose these products for corporate incentives, student trips, group trips, and more!
If you are interested, please contact us at: jtbinbound-gse_desk@gmt.jtb.jp 
https://www.usj.co.jp/web/en/us/group 
Business hours: Mon.- Fri. 9:30-18:00 (JST) 
== It may take time to reply your e-mail if it is out of our business hours. We greatly appreciate your understanding. ==
******************************************************************
***************************************************************
Asia & Middle East Sales Division 
JTB Global Marketing & Travel Inc.
Tokyo Front Terrace 6F, 2-3-14, Higashi-Shinagawa, Shinagawa-ku, Tokyo, JAPAN
Tel: 81-3-5796-5482
Fax: 81-3-5796-5450
Email ： asia-team3@gmt.jtb.jp 
Web: http://www.jtbgmt.com/en/ 
[ Special Offers Now Available! ]
We are now handling products for groups to dine and party together at Universal Studios Japan (USJ).
JTBGMT is happy to propose these products for corporate incentives, student trips, group trips, and more!
If you are interested, please contact us at: jtbinbound-gse_desk@gmt.jtb.jp 
https://www.usj.co.jp/web/en/us/group 
Business hours: Mon.- Fri. 9:30-18:00 (JST) 
== It may take time to reply your e-mail if it is out of our business hours. We greatly appreciate your understanding. ==
******************************************************************
Hi Akari-san, 
Thank you for the confirmation — good to know the restaurant feedback has been noted and adjustments will be made once payment is confirmed. 
We are currently processing the 50% deposit payment and will aim to complete this ahead of the 30th March deadline. We will notify you once the payment has been made. 
Understood on the food restriction deadline — we will compile and submit the list 3 weeks before the tour departure. 
One outstanding question from our previous email: for Day 2 Dinner at Imahan Shinjuku — could you check whether they offer non-beef courses (e.g. chicken or fish alternatives)? Several of our participants may not consume beef, so we want to confirm this before finalising the arrangement. 
Thank you and we look forward to your reply. 
Best regards,
John
MICE Department @ Dynasty Travel International 
From: JTBGMT<SouthEastAsiaSection 1> < asia-team3@gmt.jtb.jp >
Sent: Thursday, 19 March 2026 01:11:04
To: Dynasty Travel, MICE Dept < Mice@dynastytravel.com.sg >
Cc: Patrick Teo < patrick@dynastytravel.com.sg >; HeNg MinG < looihm@dynastytravel.com.sg >; Accounts Department < accounts@dynastytravel.com.sg >
Subject: Re: 回复 : 回复 : SGI SG Japan Jun 2026 Trip A2IN872617
Dear John san,
Good day to you!
Thank you for your reply.
Noted with the feedback of the meal arrangement.
After the confirmation of your payment, we will start and adjust the arrangement.
Noted with the food restriction as well. Please submit the information 3weeks before the tour at the latest.
We will wait for your payment. Kindly lemme know once you have made the payment.
Best Regards,
Akari
***************************************************************
Asia & Middle East Sales Division 
JTB Global Marketing & Travel Inc.
Tokyo Front Terrace 6F, 2-3-14, Higashi-Shinagawa, Shinagawa-ku, Tokyo, JAPAN
Tel: 81-3-5796-5482
Fax: 81-3-5796-5450
Email ： asia-team3@gmt.jtb.jp 
Web: http://www.jtbgmt.com/en/ 
[ Special Offers Now Available! ]
We are now handling products for groups to dine and party together at Universal Studios Japan (USJ).
JTBGMT is happy to propose these products for corporate incentives, student trips, group trips, and more!
If you are interested, please contact us at: jtbinbound-gse_desk@gmt.jtb.jp 
https://www.usj.co.jp/web/en/us/group 
Business hours: Mon.- Fri. 9:30-18:00 (JST) 
== It may take time to reply your e-mail if it is out of our business hours. We greatly appreciate your understanding. ==
******************************************************************
Hi Akari 
In the meantime, here are some feedback from the client about last Oct's restaurant arrangements. Can you assist to make necessary adjustments/arrangements for this upcoming Jun trip for them? 
Day 2 (Lunch) - Mekikino Ginji Shinanomachi - Please reserve the restaurant that is facing the train station side (see photo below). Similar to MAY trip. Proper Tables and chairs for meals, not the OCT trip where it is the horigotatsu arrangement. And is there a lift to go up level 2 as many of participants are elderly 
Day 2 (Dinner) - Imahan Shinjuku - Some of my participants might have dietary constraints so beef might not be suitable. Does this place serve non beef courses? If not 
can we find restaurants that serve or offer chicken/fish alternative beside beef? 
Day 4 (Dinner) - Ginza Happo - A feedback on the seating arrangement on OCT trip. 6 persons to a table is too tight and difficult to move in & out. Please request for 4 persons to a table for the whole group (similar to MAY trip 4 to a table at Ginza Happo, Ginza outlet) 
For dietary requests, I can only update after we confirmed the 32 participants in May. Seek your understanding on this part. Thank you for the arrangement. 
From: JTBGMT<SouthEastAsiaSection 1> < asia-team3@gmt.jtb.jp >
Sent: Tuesday, 17 March 2026 19:36
To: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Cc: Patrick Teo < patrick@dynastytravel.com.sg >; HeNg MinG < looihm@dynastytravel.com.sg >; Accounts Department < accounts@dynastytravel.com.sg >
Subject: RE: 回复 : 回复 : SGI SG Japan Jun 2026 Trip A2IN872617
Dear John san,
Good day to you!
Thank you for your confimation.
We have issued the 50% invoice, so please find the attached file and make the payment by 30th March.
Noted with the rooming rist. Please also ask your client about their food restriction so that we can inform the restaurants accordingly.
After we confirm your payment on our end, we will start formal booking.
Best Regards,
Akari
***************************************************************
Asia & Middle East Sales Division 
JTB Global Marketing & Travel Inc.
Tokyo Front Terrace 6F, 2-3-14, Higashi-Shinagawa, Shinagawa-ku, Tokyo, JAPAN
Tel: 81-3-5796-5482
Fax: 81-3-5796-5450
Email ： asia-team3@gmt.jtb.jp 
Web: http://www.jtbgmt.com/en/ 
[ Special Offers Now Available! ]
We are now handling products for groups to dine and party together at Universal Studios Japan (USJ).
JTBGMT is happy to propose these products for corporate incentives, student trips, group trips, and more!
If you are interested, please contact us at: jtbinbound-gse_desk@gmt.jtb.jp 
https://www.usj.co.jp/web/en/us/group 
Business hours: Mon.- Fri. 9:30-18:00 (JST) 
== It may take time to reply your e-mail if it is out of our business hours. We greatly appreciate your understanding. ==
******************************************************************
Dear Akari-san, 
Thank you for sending over the revised quotation — much appreciated, and no worries on the timing! 
We have reviewed the quotation (without the bus, as requested) and it looks good. Please go ahead and issue the invoice for the 50% deposit of JPY 2,317,150, and we will work on getting this processed by 30th March (copying our accounts team). 
In the meantime, we will revert with the participant name list and rooming preferences once we have them confirmed on our end. 
Please let us know if there is anything else you need from our side. 
Best regards,
John
MICE Department @ Dynasty Travel International 
From: JTBGMT<SouthEastAsiaSection 1> <asia-team3@gmt.jtb.jp>
Sent: Monday, March 16, 2026 6:14:45 AM
To: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Cc: Tianyi <tianyi@dynastytravel.com.sg>
Subject: RE: 回复 : 回复 : SGI SG Japan Jun 2026 Trip A2IN872617
Dear John san,
Good day to you.
Sorry for my late reply.
Please find the attached quotation.
Noted that you will directly reserve DTS creation.
We have made pre-reservation for Keio Plaza Hotel until 1st April.
Could you pay the 50% of the tour fee (2,317,150yen) by 30th March?
If it is acceptable, we will issue the invoice with this rate.
After the confirmation of your payment on our end,
we will proceed the formal booking for Keio Plaza Hotel and start the arrangement of the restaurants.
Best Regards,
Akari
***************************************************************
Asia & Middle East Sales Division 
JTB Global Marketing & Travel Inc.
Tokyo Front Terrace 6F, 2-3-14, Higashi-Shinagawa, Shinagawa-ku, Tokyo, JAPAN
Tel: 81-3-5796-5482
Fax: 81-3-5796-5450
Email ： asia-team3@gmt.jtb.jp
Web: http://www.jtbgmt.com/en/
[ Special Offers Now Available! ]
We are now handling products for groups to dine and party together at Universal Studios Japan (USJ).
JTBGMT is happy to propose these products for corporate incentives, student trips, group trips, and more!
If you are interested, please contact us at: jtbinbound-gse_desk@gmt.jtb.jp
https://www.usj.co.jp/web/en/us/group
Business hours: Mon.- Fri. 9:30-18:00 (JST) 
== It may take time to reply your e-mail if it is out of our business hours. We greatly appreciate your understanding. ==
******************************************************************
Dear Akari, 
Thank you for looking into this. As you know, our client is very tight on budget so since DTS has increased their prices, we will need to definitely pay them directly in order to minimize other extra fees. 
Could you resend me the quotation without bus fares (so same as last time) and we will sign off on that. Please also make sure they get rooms in the same building at Keio Plaza as last time. 
We will revert with the participant name list and rooming preferences once we receive them from our client. Please let us know if you need anything else from our side in the meantime. 
Thank you very much, Akari — we look forward to your confirmation. 
Best regards,
John @ MICE Department 
From: JTBGMT<SouthEastAsiaSection 1> <asia-team3@gmt.jtb.jp>
Sent: Friday, March 6, 2026 10:59:47 AM
To: Tianyi <tianyi@dynastytravel.com.sg>
Cc: Planners <planners@dynastytravel.com.sg>
Subject: Re: 回复 : 回复 : SGI SG Japan Jun 2026 Trip A2IN872617
Hi Teo san,
For now, there is no another cheaper options.
Thank you, 
Akari
***************************************************************
Asia & Middle East Sales Division 
JTB Global Marketing & Travel Inc.
Tokyo Front Terrace 6F, 2-3-14, Higashi-Shinagawa, Shinagawa-ku, Tokyo, JAPAN
Tel: 81-3-5796-5482
Fax: 81-3-5796-5450
Email ： asia-team3@gmt.jtb.jp
Web: http://www.jtbgmt.com/en/
[ Special Offers Now Available! ]
We are now handling products for groups to dine and party together at Universal Studios Japan (USJ).
JTBGMT is happy to propose these products for corporate incentives, student trips, group trips, and more!
If you are interested, please contact us at: jtbinbound-gse_desk@gmt.jtb.jp
https://www.usj.co.jp/web/en/us/group
Business hours: Mon.- Fri. 9:30-18:00 (JST) 
== It may take time to reply your e-mail if it is out of our business hours. We greatly appreciate your understanding. ==
******************************************************************
Wow, I am surprised they charged you so much. Do you have other cheaper bus operators? 
发件人 : JTBGMT<SouthEastAsiaSection 1> <asia-team3@gmt.jtb.jp>
发送时间 : 2026 年 3 月 6 日 17:18
收件人 : Tianyi <tianyi@dynastytravel.com.sg>
抄送 : Planners <planners@dynastytravel.com.sg>
主题 : RE: 回复 : SGI SG Japan Jun 2026 Trip A2IN872617
Hi Teo san,
Thank you for your reply.
Yes, we have conclude contract with Dts Creation, so now we can use that company as well.
We have received the rate from them, however,
we have been informed that the previous rates are no longer applicable due to a bus fare revision.
The attached file contains the quote based on the rates provided by the bus company.
We have not marked up this amount, so further reductions are not possible.
We can only arrange the bus if you are satisfied with this price.
Please review and consider our proposal.
Best Regards,
Akari
***************************************************************
Asia & Middle East Sales Division 
JTB Global Marketing & Travel Inc.
Tokyo Front Terrace 6F, 2-3-14, Higashi-Shinagawa, Shinagawa-ku, Tokyo, JAPAN
Tel: 81-3-5796-5482
Fax: 81-3-5796-5450
Email ： asia-team3@gmt.jtb.jp
Web: http://www.jtbgmt.com/en/
[ Special Offers Now Available! ]
We are now handling products for groups to dine and party together at Universal Studios Japan (USJ).
JTBGMT is happy to propose these products for corporate incentives, student trips, group trips, and more!
If you are interested, please contact us at: jtbinbound-gse_desk@gmt.jtb.jp
https://www.usj.co.jp/web/en/us/group
Business hours: Mon.- Fri. 9:30-18:00 (JST) 
== It may take time to reply your e-mail if it is out of our business hours. We greatly appreciate your understanding. ==
******************************************************************
Hi Akari-san, 
Thank you — can you try to let me know by today or tomorrow as the client wants to confirm it by this week. As mentioned, right now, our bus operator is quoting 85000 for a full day, 40000 for airport transfer. Actually when I spoke with the bus operator owner, he said he also works with JTB so you should be able to get the same rates. If you can give me a quote close to this, I will ask the team to use GMT for the whole trip. 
Regards,
Tianyi 
From: JTBGMT<SouthEastAsiaSection 1> <asia-team3@gmt.jtb.jp>
Sent: Friday, March 6, 2026 5:01:06 AM
To: Tianyi <tianyi@dynastytravel.com.sg>
Cc: Planners <planners@dynastytravel.com.sg>
Subject: RE: 回复 : SGI SG Japan Jun 2026 Trip A2IN872617
Hi Teo san,
Thank you for your confirmation.
I will ask the rate to the bus company, so lemme have some time to revise the quotation.
I will send you revised quotation next week.
Thank you for your cooperation.
Best Regards,
Akari
***************************************************************
Asia & Middle East Sales Division 
JTB Global Marketing & Travel Inc.
Tokyo Front Terrace 6F, 2-3-14, Higashi-Shinagawa, Shinagawa-ku, Tokyo, JAPAN
Tel: 81-3-5796-5482
Fax: 81-3-5796-5450
Email ： asia-team3@gmt.jtb.jp
Web: http://www.jtbgmt.com/en/
[ Special Offers Now Available! ]
We are now handling products for groups to dine and party together at Universal Studios Japan (USJ).
JTBGMT is happy to propose these products for corporate incentives, student trips, group trips, and more!
If you are interested, please contact us at: jtbinbound-gse_desk@gmt.jtb.jp
https://www.usj.co.jp/web/en/us/group
Business hours: Mon.- Fri. 9:30-18:00 (JST) 
== It may take time to reply your e-mail if it is out of our business hours. We greatly appreciate your understanding. ==
******************************************************************
Hi Akari-san, 
Thank you for the quotation — much appreciated! 
If we also get you to arrange bus, what's the cheapest rate you can give me? As mentioned before I prefer not to split it up but if you think you can give us something close to the other operator, we can use JTB for coach too. First and last day, is essentially just airport pick up. 
Regards,
Tianyi 
From: JTBGMT<SouthEastAsiaSection 1> <asia-team3@gmt.jtb.jp>
Sent: Thursday, March 5, 2026 8:41:59 AM
To: Planners <planners@dynastytravel.com.sg>; Tianyi <tianyi@dynastytravel.com.sg>
Subject: Re: 回复 : SGI SG Japan Jun 2026 Trip A2IN872617
Dear Teo san and John san,
Good day to you, and sorry for kept you wating.
Please find the attached quotation.
Since June 27th - July 1st was the cheapest period, we submit a quote for these dates.
Currently, we have not tentatively reserved any rooms.
If you need to make a reservation, please contact us as soon as possible.
Please contact us if you have any questions.
Best Regards,
Akari
***************************************************************
Asia & Middle East Sales Division 
JTB Global Marketing & Travel Inc.
Tokyo Front Terrace 6F, 2-3-14, Higashi-Shinagawa, Shinagawa-ku, Tokyo, JAPAN
Tel: 81-3-5796-5482
Fax: 81-3-5796-5450
Email ： asia-team3@gmt.jtb.jp
Web: http://www.jtbgmt.com/en/
[ Special Offers Now Available! ]
We are now handling products for groups to dine and party together at Universal Studios Japan (USJ).
JTBGMT is happy to propose these products for corporate incentives, student trips, group trips, and more!
If you are interested, please contact us at: jtbinbound-gse_desk@gmt.jtb.jp
https://www.usj.co.jp/web/en/us/group
Business hours: Mon.- Fri. 9:30-18:00 (JST) 
== It may take time to reply your e-mail if it is out of our business hours. We greatly appreciate your understanding. ==
******************************************************************
Hi Akari-san, do you think its possible to get back to us today the land cost for the dates we have given you? Our client needs to confirm this trip by tomorrow morning. 
Regards 
John 
发件人 : Tianyi <tianyi@dynastytravel.com.sg>
发送时间 : 2026 年 3 月 4 日 10:53
收件人 : Planners <planners@dynastytravel.com.sg>; JTBGMT<SouthEastAsiaSection 1> <asia-team3@gmt.jtb.jp>
主题 : 回复 : SGI SG Japan Jun 2026 Trip A2IN872617
Hi Akari, 
Maybe you can just focus on 20 th and 27 th June dates since JAL has gotten back to say that flight prices are expensive for the other date ranges. 
Can you provide a full land quote for us for whichever date is cheapest? 
Regards 
Tianyi 
发件人 : Planners <planners@dynastytravel.com.sg>
发送时间 : 2026 年 3 月 4 日 10:38
收件人 : JTBGMT<SouthEastAsiaSection 1> <asia-team3@gmt.jtb.jp>
主题 : RE: SGI SG Japan Jun 2026 Trip A2IN872617
Hi Akari, 
Thanks for the update. We look forward to hearing from you again soon. 
Regards,
John
Planners Team @ Dynasty Travel International 
From: JTBGMT<SouthEastAsiaSection 1> <asia-team3@gmt.jtb.jp>
Sent: Wednesday, March 4, 2026 12:41:44 AM
To: Tianyi <tianyi@dynastytravel.com.sg>
Cc: HOD <hod@dynastytravel.com.sg>; Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>; Darren Tien <darrentien@dynastytravel.com.sg>
Subject: Re: SGI SG Japan Jun 2026 Trip A2IN872617
Hi Teo san,
Happy Lunar New Year!
Thank you for your new inquiry. We are happy to hear your new tours with your valuable client!
Thank you for your continued support.
OK, we will ask Keio Plaza Hotel about the availability, so lemme have some time.
Best Regards,
Akari
***************************************************************
Asia & Middle East Sales Division 
JTB Global Marketing & Travel Inc.
Tokyo Front Terrace 6F, 2-3-14, Higashi-Shinagawa, Shinagawa-ku, Tokyo, JAPAN
Tel: 81-3-5796-5482
Fax: 81-3-5796-5450
Email ： asia-team3@gmt.jtb.jp
Web: http://www.jtbgmt.com/en/
[ Special Offers Now Available! ]
We are now handling products for groups to dine and party together at Universal Studios Japan (USJ).
JTBGMT is happy to propose these products for corporate incentives, student trips, group trips, and more!
If you are interested, please contact us at: jtbinbound-gse_desk@gmt.jtb.jp
https://www.usj.co.jp/web/en/us/group
Business hours: Mon.- Fri. 9:30-18:00 (JST) 
== It may take time to reply your e-mail if it is out of our business hours. We greatly appreciate your understanding. ==
******************************************************************
Hi Akari 
Happy Lunar New Year! Our regular corporate clients would like to check if the Keio Plaza hotel fare for 32 pax (16 rooms at the new building) are cheaper as they would like to plan their next Tokyo visit. Could you let me know the prices? We will choose the cheapest dates and JTB GMT can arrange the usual for us. 
1) 30 May - 3 June 
2) 20 June - 24 June 
3) 27 June - 1 July (preferred dates) 
Here's also wishing you and your loved ones a happy, healthy and prosperous year of the horse. 
Regards 
Tianyi 
***************************************************************
Asia & Middle East Sales Division 
JTB Global Marketing & Travel Inc.
Tokyo Front Terrace 6F, 2-3-14, Higashi-Shinagawa, Shinagawa-ku, Tokyo, JAPAN
Tel: 81-3-5796-5482
Fax: 81-3-5796-5450
Email ： asia-team3@gmt.jtb.jp
Web: http://www.jtbgmt.com/en/
[ Special Offers Now Available! ]
We are now handling products for groups to dine and party together at Universal Studios Japan (USJ).
JTBGMT is happy to propose these products for corporate incentives, student trips, group trips, and more!
If you are interested, please contact us at: jtbinbound-gse_desk@gmt.jtb.jp
https://www.usj.co.jp/web/en/us/group
Business hours: Mon.- Fri. 9:30-18:00 (JST) 
== It may take time to reply your e-mail if it is out of our business hours. We greatly appreciate your understanding. ==
******************************************************************
***************************************************************
Asia & Middle East Sales Division 
JTB Global Marketing & Travel Inc.
Tokyo Front Terrace 6F, 2-3-14, Higashi-Shinagawa, Shinagawa-ku, Tokyo, JAPAN
Tel: 81-3-5796-5482
Fax: 81-3-5796-5450
Email ： asia-team3@gmt.jtb.jp
Web: http://www.jtbgmt.com/en/
[ Special Offers Now Available! ]
We are now handling products for groups to dine and party together at Universal Studios Japan (USJ).
JTBGMT is happy to propose these products for corporate incentives, student trips, group trips, and more!
If you are interested, please contact us at: jtbinbound-gse_desk@gmt.jtb.jp
https://www.usj.co.jp/web/en/us/group
Business hours: Mon.- Fri. 9:30-18:00 (JST) 
** Due to public holidays, our office will be closed on April 29, May 2-6, 2026. Our service will resume from May 7, 2026 onwards.**
It may take time to reply your e-mail if it is out of our business hours. We greatly appreciate your understanding.
******************************************************************
Sent from Outlook for Android 
***************************************************************
Asia & Middle East Sales Division 
JTB Global Marketing & Travel Inc.
Tokyo Front Terrace 6F, 2-3-14, Higashi-Shinagawa, Shinagawa-ku, Tokyo, JAPAN
Tel: 81-3-5796-5482
Fax: 81-3-5796-5450
Email ： asia-team3@gmt.jtb.jp
Web: http://www.jtbgmt.com/en/
[ Special Offers Now Available! ]
We are now handling products for groups to dine and party together at Universal Studios Japan (USJ).
JTBGMT is happy to propose these products for corporate incentives, student trips, group trips, and more!
If you are interested, please contact us at: jtbinbound-gse_desk@gmt.jtb.jp
https://www.usj.co.jp/web/en/us/group
Business hours: Mon.- Fri. 9:30-18:00 (JST) 
It may take time to reply your e-mail if it is out of our business hours. We greatly appreciate your understanding.
******************************************************************
Sent from Outlook for Android 
Sent from Outlook for Android 
Sent from Outlook for Android ***************************************************************
Asia & Middle East Sales Division 
JTB Global Marketing & Travel Inc.
Tokyo Front Terrace 6F, 2-3-14, Higashi-Shinagawa, Shinagawa-ku, Tokyo, JAPAN
Tel: 81-3-5796-5482
Fax: 81-3-5796-5450
Email：asia-team3@gmt.jtb.jp
Web: http://www.jtbgmt.com/en/
[ Special Offers Now Available! ]
We are now handling products for groups to dine and party together at Universal Studios Japan (USJ).
JTBGMT is happy to propose these products for corporate incentives, student trips, group trips, and more!
If you are interested, please contact us at: jtbinbound-gse_desk@gmt.jtb.jp
https://www.usj.co.jp/web/en/us/group
Business hours: Mon.- Fri. 9:30-18:00 (JST) 
It may take time to reply your e-mail if it is out of our business hours. We greatly appreciate your understanding.
****************************************************************** ***************************************************************
Asia & Middle East Sales Division 
JTB Global Marketing & Travel Inc.
Tokyo Front Terrace 6F, 2-3-14, Higashi-Shinagawa, Shinagawa-ku, Tokyo, JAPAN
Tel: 81-3-5796-5482
Fax: 81-3-5796-5450
Email：asia-team3@gmt.jtb.jp
Web: http://www.jtbgmt.com/en/
[ Special Offers Now Available! ]
We are now handling products for groups to dine and party together at Universal Studios Japan (USJ).
JTBGMT is happy to propose these products for corporate incentives, student trips, group trips, and more!
If you are interested, please contact us at: jtbinbound-gse_desk@gmt.jtb.jp
https://www.usj.co.jp/web/en/us/group
Business hours: Mon.- Fri. 9:30-18:00 (JST) 
It may take time to reply your e-mail if it is out of our business hours. We greatly appreciate your understanding.
******************************************************************