Back to Intake

Re: Update on Proposal Request

36 messages in this Outlook conversation. Collapsed to one candidate so a single thread never creates duplicate cases.

Current route → Existing caseReview: PENDING

Timeline summary· 39

Deterministic, rule-based summary of each exchange — no email sent, no mailbox change. Raw emails remain expandable below.

22 Jun 2026 11:04Clientfrom quoted chain

provided phone number 96922071, and discussed a quote / proposal.

Phone 96922071When JulyBudget S$3,500
01 Jul 2026 15:40Stafffrom stored email body

discussed a quote / proposal.

When July
01 Jul 2026 17:52DMCfrom stored email body

sent a quote / proposal.

Pax 30When July
01 Jul 2026 23:39Stafffrom stored email body

discussed a quote / proposal.

02 Jul 2026 10:47Clientfrom stored email body

discussed a quote / proposal.

Pax 2When May
02 Jul 2026 16:06Stafffrom stored email body

discussed a quote / proposal.

Pax 2When July
02 Jul 2026 16:17Clientfrom stored email body

wrote: "Hi Darren Sounds good."

03 Jul 2026 16:17Stafffrom stored email body

discussed a quote / proposal.

When July
03 Jul 2026 16:21Clientfrom stored email body

discussed a quote / proposal.

When July
03 Jul 2026 18:26Clientfrom stored email body

wrote: "Hi Darren Thank you for your time earlier!"

Pax 2
06 Jul 2026 16:40Clientfrom stored email body

wrote: "Hi Darren Good afternoon to you!"

When May
08 Jul 2026 11:26Stafffrom stored email body

discussed a quote / proposal.

When July
08 Jul 2026 11:44Clientfrom stored email body

wrote: "Hi Darren Thank you for your email."

When July
08 Jul 2026 15:04Clientfrom stored email body

wrote: "Hi Darren Thank you for your confirmation!"

Pax 15
13 Jul 2026 11:57Stafffrom stored email body

discussed a quote / proposal.

Pax 15When May
13 Jul 2026 12:18Clientfrom stored email body

wrote: "Hi Darren As corresponded, I have adjusted the meeting pax numbers to 19 and 17 persons respectively."

Pax 17
13 Jul 2026 12:51Clientfrom stored email body

wrote: "Bonjour Darren Apologies for the error - please see the updated copy."

13 Jul 2026 15:42Stafffrom stored email body

noted: "Dear Li Ling The pdf form that you shared is not easy to fill out and we can't seem to save it."

13 Jul 2026 15:43Clientfrom stored email body

wrote: "Hi Darren Updated 20 th July meeting to 18 persons."

Pax 18When July
13 Jul 2026 15:47Clientfrom stored email body

wrote: "Hi Darren/ Account team Please see the updated figures in the credit card form."

13 Jul 2026 15:50Stafffrom stored email body

discussed a quote / proposal.

When July
13 Jul 2026 16:00Stafffrom stored email body

discussed a quote / proposal.

When July
13 Jul 2026 16:12Clientfrom stored email body

wrote: "Hi Patrick Please see attached and let me know if you can e-sign on the copies."

13 Jul 2026 16:55Stafffrom stored email body

noted: "Hi Darren, Sorry to trouble you, but could you please attach the client's invoice to this email thread?"

13 Jul 2026 16:58Stafffrom stored email body

discussed a quote / proposal.

When July
13 Jul 2026 17:56Clientfrom stored email body

wrote: "Hi Patrick May I follow up with you the signed contract and credit card form soonest as you can, for me to secure the room block?"

When May
13 Jul 2026 18:04Stafffrom stored email body

noted: "The contract has been signed."

13 Jul 2026 18:12Clientfrom stored email body

wrote: "Thank you HM."

When May
14 Jul 2026 08:59Clientfrom stored email body

wrote: "Hi Darren Good morning!"

Pax 15When July
14 Jul 2026 11:12Clientfrom stored email body

provided phone number 90212498.

Phone 90212498Pax 15When July
14 Jul 2026 11:12Clientfrom quoted chain

provided phone number 90212498.

Phone 90212498Pax 15When July
14 Jul 2026 14:18Clientfrom stored email body

wrote: "Bonjour Darren Thank you for your call earlier and noted on the revision."

Pax 17When JulyBudget SGD270
15 Jul 2026 17:28Stafffrom stored email body

discussed a quote / proposal.

Pax 17When JulyBudget SGD270
15 Jul 2026 18:57Clientfrom stored email body

wrote: "Hi Darren Please find the updated rooming list with the individual confirmation numbers."

16 Jul 2026 17:36Clientfrom stored email body

provided phone number 90212498.

Phone 90212498Pax 16When July
16 Jul 2026 17:36Clientfrom quoted chain

provided phone number 90212498.

Phone 90212498Pax 16When July
17 Jul 2026 10:24Clientfrom stored email body

provided phone number 90212498.

Phone 90212498Pax 15When July
17 Jul 2026 10:34Stafffrom stored email body

provided phone number 90212498, and discussed a quote / proposal.

Phone 90212498Pax 15When July
17 Jul 2026 15:36Clientfrom stored email body

asked about flights / airlines / ticketing.

Pax 1When July

Email history

Re: Update on Proposal RequestclientExisting casecanonical candidate
darrentien@dynastytravel.com.sg · 01 Jul 2026

Dear Kareen, Bonjour, and thank you for your email. It was a pleasure speaking with you as well, and I appreciate you taking the time to prepare the proposal. We are still working through the project with our client, and there have been some revisions t

Show full stored email / quoted history
Dear Kareen, Bonjour, and thank you for your email. It was a pleasure speaking with you as well, and I appreciate you taking the time to prepare the proposal. We are still working through the project with our client, and there have been some revisions to the requirements. I would appreciate your assistance in providing an updated quotation where applicable. The revised requirements are as follows: Accommodation: 15 Luxury Rooms (Single Occupancy) Meeting Package: 20 July 2026 (Monday, 9:00am – 1:00pm): 20 participants 24 July 2026 (Friday, 1:00pm – 5:00pm): 18 participants Dinner Buffet: Kindly include a quotation for dinner buffet arrangements for all 15 delegates on the following dates: 19 July 21 July 22 July 23 July 24 July 2026 For your context, this delegation comprises senior executives from Morocco's ONCF transport agency, who will be visiting Singapore for a series of meetings with our Ministry of Transport and various transport agencies. As this is a high-level government and executive delegation, we are carefully evaluating several hotel proposals to ensure the best overall fit for the programme. At the moment, we are also reviewing quotations from Grand Hyatt Singapore and The Fullerton Hotel Singapore. We would greatly appreciate it if Sofitel could continue to extend its most competitive rates and value-added offerings for our consideration. We believe Sofitel's location and product are well suited for this delegation, and we look forward to seeing your revised proposal. I'm also happy to arrange a call at your convenience should it be helpful to discuss any of the requirements in greater detail. Thank you once again, and I look forward to hearing from you. Warm regards, Darren 
From: TEO Kareen <Kareen.TEO@sofitel.com>
Sent: 22 June 2026 11:04
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>
Subject: RE: Update on Proposal Request Bonjour Darren 
Greetings from Sofitel Singapore City Centre! 
It was great speaking to you last Friday and I apologize for the delayed response. I am pleased to share the below proposal for your upcoming event in July 2026: 
EVENT DATE & TIME 
20 July 2026, Monday - 09:00 – 13:00hrs 
24 July 2026, Friday - 13:00 – 17:00hrs 
EVENT VENUE 
Tembusu (Level 5) 
(Available, however no room is being reserved) 
Use of Tembusu room requires a minimum spend of S$3,500.00++ per room per day 
ATTENDEES 
22 – 25 participants 
PROPOSED FLOORPLAN 
HALF DAY MEETING PACKAGE (WITH LUNCH) 
The Package price is at S$135.00++ per person per day with a minimum guarantee of 22 guests and includes the following: 
· Use of main meeting room from 9:00am – 1:00pm / 1:00pm – 5:00pm 
· Nespresso coffee & TWG Tea throughout the event 
· One coffee break sessions with 3 snack items each 
· One Seminar Lunch 
· Writing materials (writing pad and pen) 
· Mints for all participants 
· Ice water 
· Complimentary carpark coupons for 10% of the guaranteed number of participants (24 hours from time of entry) 
ACCOMMODATION 
19 x Luxury Room (38sqm / 409sqf)
(Available, No room is being reserved) 
Luxury Rooms offer 49inch Smart TV, Bose Home Entertainment System, High Speed Internet Access, Bathroom with Deep Soaking Bath, Separate Rain Shower and complimentary access to SoFit Fitness; including a pool, cardio theatre and strength-training area. 
Single: 
Price: S$280.00++ (S$335.72), per room per night, inclusive of breakfast for one and WIFI 
The above special room rates are applicable for (8) rooms and above and room rates are non-commissionable. We wish to highlight that no soft bookings have been made and will be subjected to availability upon confirmation. 
Can we also arrange for you to come down for a site visit of both the accommodation and function space? 
Best regards, 
Kareen Teo 
Senior Sales Manager 
T. (+65) 6428 5051 – M. (+65) 9692 2071 
Sofitel Singapore City Centre 
9 Wallich Street 
Singapore 078885 
sofitel.com 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites.

Why: This is a follow-up email from Darren Tien to Kareen Teo at Sofitel Singapore City Centre, referencing a previous proposal request for a MICE event. The message is clearly an update to an existing case, not a new lead. It contains detailed MICE requirements (meeting packages, accommodation, dinner buffet) for a high-level government delegation from Morocco. The business line is MICE, and the recommended next action is to attach this to the existing case. Worker decision: AI suggests existing-case update; human/router match required before mutation.

Re: Update on Proposal RequestdmcDMC review
Liling.LEONG@sofitel.com · 01 Jul 2026

Hi Darren Please allow me to introduce myself and take over this request. I have consolidated the details and prepared the proposal for your review. Noted that Kareen had quoted a very competitive pricing prior. Unfortunately our occupancy and avail

Show full stored email / quoted history
Hi Darren 
Please allow me to introduce myself and take over this request. 
I have consolidated the details and prepared the proposal for your review. Noted that Kareen had quoted a very competitive pricing prior. Unfortunately our occupancy and availability does not allow us to accord the same proposed rate. I have revised the quotation to my best pricing, valid till 6 July 2026. 
For dinner options, we can either propose in a private meeting room or in our restaurant, Racines (non-exclusive). 🙂 Typically for buffet spread, we do require minimum pax of 30 persons, however I have maintained the same price for 15 persons. 
For meeting options, I would like to propose 2 venues in view on the number of delegates, Option 1: Tembusu --> bigger space that can hold up to 4 round tables. Require minimum spend of SGD3, 000++ per day. Daylight room (currently available) Option 2: Mempat I & II --> boardroom style up to 20 persons, daylight room. Comes with a private foyer area for coffee/snacks and discussion. No top up of minimum spend required. (waitlist on 24 July 2026) 
Will you or your client be keen to come by for a site visit? As I understand that the profile of guests are mostly high-level government and executive delegation. Also, may I check if there is any request for Executive Club or Suite room request? 
Meanwhile please note that no booking has been reserved and is subject to availability. 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 3:40 PM
To: TEO Kareen <Kareen.TEO@sofitel.com>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>; Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Kareen, Bonjour, and thank you for your email. It was a pleasure speaking with you as well, and I appreciate you taking the time to prepare the proposal. We are still working through the project with our client, and there have been some revisions to the requirements. I would appreciate your assistance in providing an updated quotation where applicable. The revised requirements are as follows: Accommodation: 15 Luxury Rooms (Single Occupancy) Meeting Package: 20 July 2026 (Monday, 9:00am – 1:00pm): 20 participants 24 July 2026 (Friday, 1:00pm – 5:00pm): 18 participants Dinner Buffet: Kindly include a quotation for dinner buffet arrangements for all 15 delegates on the following dates: 19 July 21 July 22 July 23 July 24 July 2026 For your context, this delegation comprises senior executives from Morocco's ONCF transport agency, who will be visiting Singapore for a series of meetings with our Ministry of Transport and various transport agencies. As this is a high-level government and executive delegation, we are carefully evaluating several hotel proposals to ensure the best overall fit for the programme. At the moment, we are also reviewing quotations from Grand Hyatt Singapore and The Fullerton Hotel Singapore. We would greatly appreciate it if Sofitel could continue to extend its most competitive rates and value-added offerings for our consideration. We believe Sofitel's location and product are well suited for this delegation, and we look forward to seeing your revised proposal. I'm also happy to arrange a call at your convenience should it be helpful to discuss any of the requirements in greater detail. Thank you once again, and I look forward to hearing from you. Warm regards, Darren 
From: TEO Kareen <Kareen.TEO@sofitel.com>
Sent: 22 June 2026 11:04
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>
Subject: RE: Update on Proposal Request Bonjour Darren 
Greetings from Sofitel Singapore City Centre! 
It was great speaking to you last Friday and I apologize for the delayed response. I am pleased to share the below proposal for your upcoming event in July 2026: 
EVENT DATE & TIME 
20 July 2026, Monday - 09:00 – 13:00hrs 
24 July 2026, Friday - 13:00 – 17:00hrs 
EVENT VENUE 
Tembusu (Level 5) 
(Available, however no room is being reserved) 
Use of Tembusu room requires a minimum spend of S$3,500.00++ per room per day 
ATTENDEES 
22 – 25 participants 
PROPOSED FLOORPLAN 
HALF DAY MEETING PACKAGE (WITH LUNCH) 
The Package price is at S$135.00++ per person per day with a minimum guarantee of 22 guests and includes the following: 
· Use of main meeting room from 9:00am – 1:00pm / 1:00pm – 5:00pm 
· Nespresso coffee & TWG Tea throughout the event 
· One coffee break sessions with 3 snack items each 
· One Seminar Lunch 
· Writing materials (writing pad and pen) 
· Mints for all participants 
· Ice water 
· Complimentary carpark coupons for 10% of the guaranteed number of participants (24 hours from time of entry) 
ACCOMMODATION 
19 x Luxury Room (38sqm / 409sqf)
(Available, No room is being reserved) 
Luxury Rooms offer 49inch Smart TV, Bose Home Entertainment System, High Speed Internet Access, Bathroom with Deep Soaking Bath, Separate Rain Shower and complimentary access to SoFit Fitness; including a pool, cardio theatre and strength-training area. 
Single: 
Price: S$280.00++ (S$335.72), per room per night, inclusive of breakfast for one and WIFI 
The above special room rates are applicable for (8) rooms and above and room rates are non-commissionable. We wish to highlight that no soft bookings have been made and will be subjected to availability upon confirmation. 
Can we also arrange for you to come down for a site visit of both the accommodation and function space? 
Best regards, 
Kareen Teo 
Senior Sales Manager 
T. (+65) 6428 5051 – M. (+65) 9692 2071 
Sofitel Singapore City Centre 
9 Wallich Street 
Singapore 078885 
sofitel.com 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites.

Why: The inbound item is an email from Sofitel Singapore City Centre's Director of Sales to Dynasty Travel's MICE department, providing a revised proposal for a government delegation event. This is a supplier/hotel pitch, not a client trip enquiry. The email chain shows Dynasty Travel is evaluating multiple hotel proposals for a high-level Moroccan delegation. The item should be routed to DMC/supplier review for partner data management. Worker decision: DMC/supplier pitch is not a client lead; route to partner review.

Re: Update on Proposal RequestclientExisting case
darrentien@dynastytravel.com.sg · 01 Jul 2026

Dear Li Ling, Thank you very much for stepping in and assisting me with this request. I appreciate the effort you've put into consolidating the proposal and working on the best possible rates. I have gone through the proposal, and there are just a coupl

Show full stored email / quoted history
Dear Li Ling, Thank you very much for stepping in and assisting me with this request. I appreciate the effort you've put into consolidating the proposal and working on the best possible rates. I have gone through the proposal, and there are just a couple of revisions that I would appreciate your assistance with: The accommodation should be based on a total stay of 6 nights . Could you also share the buffet dinner rates at Racines for our consideration? It would be helpful for us to compare the available dining options before making a decision. I also appreciate the venue recommendations. Both options sound suitable, and I'll review them together with my client before we decide on the preferred meeting setup. Lastly, I would be delighted to come by for a site visit and meet you in person. I think it would be a great opportunity not only to review the facilities for this delegation, but also to explore a stronger long-term partnership between Sofitel Singapore City Centre and Dynasty Travel, particularly for our MICE and corporate group projects in Singapore. Would you happen to be available sometime in the late afternoon or early evening this Friday? I look forward to hearing from you. Best regards, Darren
Dynasty Travel 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 01 July 2026 17:52
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Please allow me to introduce myself and take over this request. 
I have consolidated the details and prepared the proposal for your review. Noted that Kareen had quoted a very competitive pricing prior. Unfortunately our occupancy and availability does not allow us to accord the same proposed rate. I have revised the quotation to my best pricing, valid till 6 July 2026. 
For dinner options, we can either propose in a private meeting room or in our restaurant, Racines (non-exclusive). 🙂 Typically for buffet spread, we do require minimum pax of 30 persons, however I have maintained the same price for 15 persons. 
For meeting options, I would like to propose 2 venues in view on the number of delegates, Option 1: Tembusu --> bigger space that can hold up to 4 round tables. Require minimum spend of SGD3, 000++ per day. Daylight room (currently available) Option 2: Mempat I & II --> boardroom style up to 20 persons, daylight room. Comes with a private foyer area for coffee/snacks and discussion. No top up of minimum spend required. (waitlist on 24 July 2026) 
Will you or your client be keen to come by for a site visit? As I understand that the profile of guests are mostly high-level government and executive delegation. Also, may I check if there is any request for Executive Club or Suite room request? 
Meanwhile please note that no booking has been reserved and is subject to availability. 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 3:40 PM
To: TEO Kareen <Kareen.TEO@sofitel.com>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>; Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Kareen, Bonjour, and thank you for your email. It was a pleasure speaking with you as well, and I appreciate you taking the time to prepare the proposal. We are still working through the project with our client, and there have been some revisions to the requirements. I would appreciate your assistance in providing an updated quotation where applicable. The revised requirements are as follows: Accommodation: 15 Luxury Rooms (Single Occupancy) Meeting Package: 20 July 2026 (Monday, 9:00am – 1:00pm): 20 participants 24 July 2026 (Friday, 1:00pm – 5:00pm): 18 participants Dinner Buffet: Kindly include a quotation for dinner buffet arrangements for all 15 delegates on the following dates: 19 July 21 July 22 July 23 July 24 July 2026 For your context, this delegation comprises senior executives from Morocco's ONCF transport agency, who will be visiting Singapore for a series of meetings with our Ministry of Transport and various transport agencies. As this is a high-level government and executive delegation, we are carefully evaluating several hotel proposals to ensure the best overall fit for the programme. At the moment, we are also reviewing quotations from Grand Hyatt Singapore and The Fullerton Hotel Singapore. We would greatly appreciate it if Sofitel could continue to extend its most competitive rates and value-added offerings for our consideration. We believe Sofitel's location and product are well suited for this delegation, and we look forward to seeing your revised proposal. I'm also happy to arrange a call at your convenience should it be helpful to discuss any of the requirements in greater detail. Thank you once again, and I look forward to hearing from you. Warm regards, Darren 
From: TEO Kareen <Kareen.TEO@sofitel.com>
Sent: 22 June 2026 11:04
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>
Subject: RE: Update on Proposal Request Bonjour Darren 
Greetings from Sofitel Singapore City Centre! 
It was great speaking to you last Friday and I apologize for the delayed response. I am pleased to share the below proposal for your upcoming event in July 2026: 
EVENT DATE & TIME 
20 July 2026, Monday - 09:00 – 13:00hrs 
24 July 2026, Friday - 13:00 – 17:00hrs 
EVENT VENUE 
Tembusu (Level 5) 
(Available, however no room is being reserved) 
Use of Tembusu room requires a minimum spend of S$3,500.00++ per room per day 
ATTENDEES 
22 – 25 participants 
PROPOSED FLOORPLAN 
HALF DAY MEETING PACKAGE (WITH LUNCH) 
The Package price is at S$135.00++ per person per day with a minimum guarantee of 22 guests and includes the following: 
· Use of main meeting room from 9:00am – 1:00pm / 1:00pm – 5:00pm 
· Nespresso coffee & TWG Tea throughout the event 
· One coffee break sessions with 3 snack items each 
· One Seminar Lunch 
· Writing materials (writing pad and pen) 
· Mints for all participants 
· Ice water 
· Complimentary carpark coupons for 10% of the guaranteed number of participants (24 hours from time of entry) 
ACCOMMODATION 
19 x Luxury Room (38sqm / 409sqf)
(Available, No room is being reserved) 
Luxury Rooms offer 49inch Smart TV, Bose Home Entertainment System, High Speed Internet Access, Bathroom with Deep Soaking Bath, Separate Rain Shower and complimentary access to SoFit Fitness; including a pool, cardio theatre and strength-training area. 
Single: 
Price: S$280.00++ (S$335.72), per room per night, inclusive of breakfast for one and WIFI 
The above special room rates are applicable for (8) rooms and above and room rates are non-commissionable. We wish to highlight that no soft bookings have been made and will be subjected to availability upon confirmation. 
Can we also arrange for you to come down for a site visit of both the accommodation and function space? 
Best regards, 
Kareen Teo 
Senior Sales Manager 
T. (+65) 6428 5051 – M. (+65) 9692 2071 
Sofitel Singapore City Centre 
9 Wallich Street 
Singapore 078885 
sofitel.com 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites.

Why: This email is a follow-up in an existing MICE proposal thread between Dynasty Travel and Sofitel Singapore City Centre. Darren Tien is requesting revisions to a proposal for a Moroccan government delegation. It is not a new lead; it belongs to an existing case. Worker decision: AI suggests existing-case update; human/router match required before mutation.

Re: Update on Proposal RequestclientExisting case
Liling.LEONG@sofitel.com · 02 Jul 2026

Hi Darren Thank you for your prompt reply! Noted that it will be 6 nights -may I confirm that the period of stay will be from 19 to 25 July 2026? We are having a promotional deal in our restaurant now - Racines, non exclusive venue till 31 July 2026

Show full stored email / quoted history
Hi Darren 
Thank you for your prompt reply! Noted that it will be 6 nights -may I confirm that the period of stay will be from 19 to 25 July 2026? 
We are having a promotional deal in our restaurant now - Racines, non exclusive venue till 31 July 2026 with buffet prices starting from SGD68++ for 2 persons. 
Please see more information below, 
https://sofitel.accor.com/en/hotels/A152/R001.restaurant.html 
If you can let me know the preference of guests dining in Racines or request for private rooms, I can revise the proposal accordingly to the dates. 
I will be available this Friday from 3pm to 4pm or from 5pm onwards (I have a 4pm appointment in between). Will that work for you and your client? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 11:39 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling, Thank you very much for stepping in and assisting me with this request. I appreciate the effort you've put into consolidating the proposal and working on the best possible rates. I have gone through the proposal, and there are just a couple of revisions that I would appreciate your assistance with: The accommodation should be based on a total stay of 6 nights . Could you also share the buffet dinner rates at Racines for our consideration? It would be helpful for us to compare the available dining options before making a decision. I also appreciate the venue recommendations. Both options sound suitable, and I'll review them together with my client before we decide on the preferred meeting setup. Lastly, I would be delighted to come by for a site visit and meet you in person. I think it would be a great opportunity not only to review the facilities for this delegation, but also to explore a stronger long-term partnership between Sofitel Singapore City Centre and Dynasty Travel, particularly for our MICE and corporate group projects in Singapore. Would you happen to be available sometime in the late afternoon or early evening this Friday? I look forward to hearing from you. Best regards, Darren
Dynasty Travel 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 01 July 2026 17:52
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Please allow me to introduce myself and take over this request. 
I have consolidated the details and prepared the proposal for your review. Noted that Kareen had quoted a very competitive pricing prior. Unfortunately our occupancy and availability does not allow us to accord the same proposed rate. I have revised the quotation to my best pricing, valid till 6 July 2026. 
For dinner options, we can either propose in a private meeting room or in our restaurant, Racines (non-exclusive). 🙂 Typically for buffet spread, we do require minimum pax of 30 persons, however I have maintained the same price for 15 persons. 
For meeting options, I would like to propose 2 venues in view on the number of delegates, Option 1: Tembusu --> bigger space that can hold up to 4 round tables. Require minimum spend of SGD3, 000++ per day. Daylight room (currently available) Option 2: Mempat I & II --> boardroom style up to 20 persons, daylight room. Comes with a private foyer area for coffee/snacks and discussion. No top up of minimum spend required. (waitlist on 24 July 2026) 
Will you or your client be keen to come by for a site visit? As I understand that the profile of guests are mostly high-level government and executive delegation. Also, may I check if there is any request for Executive Club or Suite room request? 
Meanwhile please note that no booking has been reserved and is subject to availability. 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 3:40 PM
To: TEO Kareen <Kareen.TEO@sofitel.com>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>; Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Kareen, Bonjour, and thank you for your email. It was a pleasure speaking with you as well, and I appreciate you taking the time to prepare the proposal. We are still working through the project with our client, and there have been some revisions to the requirements. I would appreciate your assistance in providing an updated quotation where applicable. The revised requirements are as follows: Accommodation: 15 Luxury Rooms (Single Occupancy) Meeting Package: 20 July 2026 (Monday, 9:00am – 1:00pm): 20 participants 24 July 2026 (Friday, 1:00pm – 5:00pm): 18 participants Dinner Buffet: Kindly include a quotation for dinner buffet arrangements for all 15 delegates on the following dates: 19 July 21 July 22 July 23 July 24 July 2026 For your context, this delegation comprises senior executives from Morocco's ONCF transport agency, who will be visiting Singapore for a series of meetings with our Ministry of Transport and various transport agencies. As this is a high-level government and executive delegation, we are carefully evaluating several hotel proposals to ensure the best overall fit for the programme. At the moment, we are also reviewing quotations from Grand Hyatt Singapore and The Fullerton Hotel Singapore. We would greatly appreciate it if Sofitel could continue to extend its most competitive rates and value-added offerings for our consideration. We believe Sofitel's location and product are well suited for this delegation, and we look forward to seeing your revised proposal. I'm also happy to arrange a call at your convenience should it be helpful to discuss any of the requirements in greater detail. Thank you once again, and I look forward to hearing from you. Warm regards, Darren 
From: TEO Kareen <Kareen.TEO@sofitel.com>
Sent: 22 June 2026 11:04
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>
Subject: RE: Update on Proposal Request Bonjour Darren 
Greetings from Sofitel Singapore City Centre! 
It was great speaking to you last Friday and I apologize for the delayed response. I am pleased to share the below proposal for your upcoming event in July 2026: 
EVENT DATE & TIME 
20 July 2026, Monday - 09:00 – 13:00hrs 
24 July 2026, Friday - 13:00 – 17:00hrs 
EVENT VENUE 
Tembusu (Level 5) 
(Available, however no room is being reserved) 
Use of Tembusu room requires a minimum spend of S$3,500.00++ per room per day 
ATTENDEES 
22 – 25 participants 
PROPOSED FLOORPLAN 
HALF DAY MEETING PACKAGE (WITH LUNCH) 
The Package price is at S$135.00++ per person per day with a minimum guarantee of 22 guests and includes the following: 
· Use of main meeting room from 9:00am – 1:00pm / 1:00pm – 5:00pm 
· Nespresso coffee & TWG Tea throughout the event 
· One coffee break sessions with 3 snack items each 
· One Seminar Lunch 
· Writing materials (writing pad and pen) 
· Mints for all participants 
· Ice water 
· Complimentary carpark coupons for 10% of the guaranteed number of participants (24 hours from time of entry) 
ACCOMMODATION 
19 x Luxury Room (38sqm / 409sqf)
(Available, No room is being reserved) 
Luxury Rooms offer 49inch Smart TV, Bose Home Entertainment System, High Speed Internet Access, Bathroom with Deep Soaking Bath, Separate Rain Shower and complimentary access to SoFit Fitness; including a pool, cardio theatre and strength-training area. 
Single: 
Price: S$280.00++ (S$335.72), per room per night, inclusive of breakfast for one and WIFI 
The above special room rates are applicable for (8) rooms and above and room rates are non-commissionable. We wish to highlight that no soft bookings have been made and will be subjected to availability upon confirmation. 
Can we also arrange for you to come down for a site visit of both the accommodation and function space? 
Best regards, 
Kareen Teo 
Senior Sales Manager 
T. (+65) 6428 5051 – M. (+65) 9692 2071 
Sofitel Singapore City Centre 
9 Wallich Street 
Singapore 078885 
sofitel.com 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites.

Why: This email is a continuation of an existing proposal thread for a MICE group (Moroccan government delegation). The sender is a hotel supplier following up on a previous request. It is not a new client lead. The email belongs to an existing case and should be attached to that case for further processing. Worker decision: AI suggests existing-case update; human/router match required before mutation.

Re: Update on Proposal RequestclientExisting case
darrentien@dynastytravel.com.sg · 02 Jul 2026

Hi Li Ling, Thank you very much. Yes the period of stay will be from 19-25 July. Dining in Racines will be sufficient. Yes please, let's meet at 530pm tomorrow. I hope that is okay for you. Unfortunately, the client is currently based in Morocco

Show full stored email / quoted history
Hi Li Ling, 
Thank you very much. Yes the period of stay will be from 19-25 July. 
Dining in Racines will be sufficient. 
Yes please, let's meet at 530pm tomorrow. I hope that is okay for you. Unfortunately, the client is currently based in Morocco and will not be attending this recce visit. 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 10:47
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your prompt reply! Noted that it will be 6 nights -may I confirm that the period of stay will be from 19 to 25 July 2026? 
We are having a promotional deal in our restaurant now - Racines, non exclusive venue till 31 July 2026 with buffet prices starting from SGD68++ for 2 persons. 
Please see more information below, 
https://sofitel.accor.com/en/hotels/A152/R001.restaurant.html 
If you can let me know the preference of guests dining in Racines or request for private rooms, I can revise the proposal accordingly to the dates. 
I will be available this Friday from 3pm to 4pm or from 5pm onwards (I have a 4pm appointment in between). Will that work for you and your client? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 11:39 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling, Thank you very much for stepping in and assisting me with this request. I appreciate the effort you've put into consolidating the proposal and working on the best possible rates. I have gone through the proposal, and there are just a couple of revisions that I would appreciate your assistance with: The accommodation should be based on a total stay of 6 nights . Could you also share the buffet dinner rates at Racines for our consideration? It would be helpful for us to compare the available dining options before making a decision. I also appreciate the venue recommendations. Both options sound suitable, and I'll review them together with my client before we decide on the preferred meeting setup. Lastly, I would be delighted to come by for a site visit and meet you in person. I think it would be a great opportunity not only to review the facilities for this delegation, but also to explore a stronger long-term partnership between Sofitel Singapore City Centre and Dynasty Travel, particularly for our MICE and corporate group projects in Singapore. Would you happen to be available sometime in the late afternoon or early evening this Friday? I look forward to hearing from you. Best regards, Darren
Dynasty Travel 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 01 July 2026 17:52
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Please allow me to introduce myself and take over this request. 
I have consolidated the details and prepared the proposal for your review. Noted that Kareen had quoted a very competitive pricing prior. Unfortunately our occupancy and availability does not allow us to accord the same proposed rate. I have revised the quotation to my best pricing, valid till 6 July 2026. 
For dinner options, we can either propose in a private meeting room or in our restaurant, Racines (non-exclusive). 🙂 Typically for buffet spread, we do require minimum pax of 30 persons, however I have maintained the same price for 15 persons. 
For meeting options, I would like to propose 2 venues in view on the number of delegates, Option 1: Tembusu --> bigger space that can hold up to 4 round tables. Require minimum spend of SGD3, 000++ per day. Daylight room (currently available) Option 2: Mempat I & II --> boardroom style up to 20 persons, daylight room. Comes with a private foyer area for coffee/snacks and discussion. No top up of minimum spend required. (waitlist on 24 July 2026) 
Will you or your client be keen to come by for a site visit? As I understand that the profile of guests are mostly high-level government and executive delegation. Also, may I check if there is any request for Executive Club or Suite room request? 
Meanwhile please note that no booking has been reserved and is subject to availability. 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 3:40 PM
To: TEO Kareen <Kareen.TEO@sofitel.com>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>; Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Kareen, Bonjour, and thank you for your email. It was a pleasure speaking with you as well, and I appreciate you taking the time to prepare the proposal. We are still working through the project with our client, and there have been some revisions to the requirements. I would appreciate your assistance in providing an updated quotation where applicable. The revised requirements are as follows: Accommodation: 15 Luxury Rooms (Single Occupancy) Meeting Package: 20 July 2026 (Monday, 9:00am – 1:00pm): 20 participants 24 July 2026 (Friday, 1:00pm – 5:00pm): 18 participants Dinner Buffet: Kindly include a quotation for dinner buffet arrangements for all 15 delegates on the following dates: 19 July 21 July 22 July 23 July 24 July 2026 For your context, this delegation comprises senior executives from Morocco's ONCF transport agency, who will be visiting Singapore for a series of meetings with our Ministry of Transport and various transport agencies. As this is a high-level government and executive delegation, we are carefully evaluating several hotel proposals to ensure the best overall fit for the programme. At the moment, we are also reviewing quotations from Grand Hyatt Singapore and The Fullerton Hotel Singapore. We would greatly appreciate it if Sofitel could continue to extend its most competitive rates and value-added offerings for our consideration. We believe Sofitel's location and product are well suited for this delegation, and we look forward to seeing your revised proposal. I'm also happy to arrange a call at your convenience should it be helpful to discuss any of the requirements in greater detail. Thank you once again, and I look forward to hearing from you. Warm regards, Darren 
From: TEO Kareen <Kareen.TEO@sofitel.com>
Sent: 22 June 2026 11:04
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>
Subject: RE: Update on Proposal Request Bonjour Darren 
Greetings from Sofitel Singapore City Centre! 
It was great speaking to you last Friday and I apologize for the delayed response. I am pleased to share the below proposal for your upcoming event in July 2026: 
EVENT DATE & TIME 
20 July 2026, Monday - 09:00 – 13:00hrs 
24 July 2026, Friday - 13:00 – 17:00hrs 
EVENT VENUE 
Tembusu (Level 5) 
(Available, however no room is being reserved) 
Use of Tembusu room requires a minimum spend of S$3,500.00++ per room per day 
ATTENDEES 
22 – 25 participants 
PROPOSED FLOORPLAN 
HALF DAY MEETING PACKAGE (WITH LUNCH) 
The Package price is at S$135.00++ per person per day with a minimum guarantee of 22 guests and includes the following: 
· Use of main meeting room from 9:00am – 1:00pm / 1:00pm – 5:00pm 
· Nespresso coffee & TWG Tea throughout the event 
· One coffee break sessions with 3 snack items each 
· One Seminar Lunch 
· Writing materials (writing pad and pen) 
· Mints for all participants 
· Ice water 
· Complimentary carpark coupons for 10% of the guaranteed number of participants (24 hours from time of entry) 
ACCOMMODATION 
19 x Luxury Room (38sqm / 409sqf)
(Available, No room is being reserved) 
Luxury Rooms offer 49inch Smart TV, Bose Home Entertainment System, High Speed Internet Access, Bathroom with Deep Soaking Bath, Separate Rain Shower and complimentary access to SoFit Fitness; including a pool, cardio theatre and strength-training area. 
Single: 
Price: S$280.00++ (S$335.72), per room per night, inclusive of breakfast for one and WIFI 
The above special room rates are applicable for (8) rooms and above and room rates are non-commissionable. We wish to highlight that no soft bookings have been made and will be subjected to availability upon confirmation. 
Can we also arrange for you to come down for a site visit of both the accommodation and function space? 
Best regards, 
Kareen Teo 
Senior Sales Manager 
T. (+65) 6428 5051 – M. (+65) 9692 2071 
Sofitel Singapore City Centre 
9 Wallich Street 
Singapore 078885 
sofitel.com 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites.

Why: This email is from Dynasty Travel employee Darren Tien to the MICE department, coordinating with Sofitel hotel about an existing MICE proposal for a Moroccan government delegation. The email confirms dates, dining, and a meeting. It is clearly an update to an existing case, not a new lead. Worker decision: AI suggests existing-case update; human/router match required before mutation.

Re: Update on Proposal RequestclientExisting case
Liling.LEONG@sofitel.com · 02 Jul 2026

Hi Darren Sounds good. I will see you tomorrow at 530pm 🙂 Warmest Regards, Leong Li Ling Director of Sales T : +65 6428 5053 Sofitel Singapore City Centre 9 Wallich Street, Singapore 078885 www.sofitel.com - www.accorhotels.

Show full stored email / quoted history
Hi Darren 
Sounds good. I will see you tomorrow at 530pm 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Thursday, July 2, 2026 4:06 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Li Ling, 
Thank you very much. Yes the period of stay will be from 19-25 July. 
Dining in Racines will be sufficient. 
Yes please, let's meet at 530pm tomorrow. I hope that is okay for you. Unfortunately, the client is currently based in Morocco and will not be attending this recce visit. 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 10:47
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your prompt reply! Noted that it will be 6 nights -may I confirm that the period of stay will be from 19 to 25 July 2026? 
We are having a promotional deal in our restaurant now - Racines, non exclusive venue till 31 July 2026 with buffet prices starting from SGD68++ for 2 persons. 
Please see more information below, 
https://sofitel.accor.com/en/hotels/A152/R001.restaurant.html 
If you can let me know the preference of guests dining in Racines or request for private rooms, I can revise the proposal accordingly to the dates. 
I will be available this Friday from 3pm to 4pm or from 5pm onwards (I have a 4pm appointment in between). Will that work for you and your client? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 11:39 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling, Thank you very much for stepping in and assisting me with this request. I appreciate the effort you've put into consolidating the proposal and working on the best possible rates. I have gone through the proposal, and there are just a couple of revisions that I would appreciate your assistance with: The accommodation should be based on a total stay of 6 nights . Could you also share the buffet dinner rates at Racines for our consideration? It would be helpful for us to compare the available dining options before making a decision. I also appreciate the venue recommendations. Both options sound suitable, and I'll review them together with my client before we decide on the preferred meeting setup. Lastly, I would be delighted to come by for a site visit and meet you in person. I think it would be a great opportunity not only to review the facilities for this delegation, but also to explore a stronger long-term partnership between Sofitel Singapore City Centre and Dynasty Travel, particularly for our MICE and corporate group projects in Singapore. Would you happen to be available sometime in the late afternoon or early evening this Friday? I look forward to hearing from you. Best regards, Darren
Dynasty Travel 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 01 July 2026 17:52
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Please allow me to introduce myself and take over this request. 
I have consolidated the details and prepared the proposal for your review. Noted that Kareen had quoted a very competitive pricing prior. Unfortunately our occupancy and availability does not allow us to accord the same proposed rate. I have revised the quotation to my best pricing, valid till 6 July 2026. 
For dinner options, we can either propose in a private meeting room or in our restaurant, Racines (non-exclusive). 🙂 Typically for buffet spread, we do require minimum pax of 30 persons, however I have maintained the same price for 15 persons. 
For meeting options, I would like to propose 2 venues in view on the number of delegates, Option 1: Tembusu --> bigger space that can hold up to 4 round tables. Require minimum spend of SGD3, 000++ per day. Daylight room (currently available) Option 2: Mempat I & II --> boardroom style up to 20 persons, daylight room. Comes with a private foyer area for coffee/snacks and discussion. No top up of minimum spend required. (waitlist on 24 July 2026) 
Will you or your client be keen to come by for a site visit? As I understand that the profile of guests are mostly high-level government and executive delegation. Also, may I check if there is any request for Executive Club or Suite room request? 
Meanwhile please note that no booking has been reserved and is subject to availability. 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 3:40 PM
To: TEO Kareen <Kareen.TEO@sofitel.com>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>; Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Kareen, Bonjour, and thank you for your email. It was a pleasure speaking with you as well, and I appreciate you taking the time to prepare the proposal. We are still working through the project with our client, and there have been some revisions to the requirements. I would appreciate your assistance in providing an updated quotation where applicable. The revised requirements are as follows: Accommodation: 15 Luxury Rooms (Single Occupancy) Meeting Package: 20 July 2026 (Monday, 9:00am – 1:00pm): 20 participants 24 July 2026 (Friday, 1:00pm – 5:00pm): 18 participants Dinner Buffet: Kindly include a quotation for dinner buffet arrangements for all 15 delegates on the following dates: 19 July 21 July 22 July 23 July 24 July 2026 For your context, this delegation comprises senior executives from Morocco's ONCF transport agency, who will be visiting Singapore for a series of meetings with our Ministry of Transport and various transport agencies. As this is a high-level government and executive delegation, we are carefully evaluating several hotel proposals to ensure the best overall fit for the programme. At the moment, we are also reviewing quotations from Grand Hyatt Singapore and The Fullerton Hotel Singapore. We would greatly appreciate it if Sofitel could continue to extend its most competitive rates and value-added offerings for our consideration. We believe Sofitel's location and product are well suited for this delegation, and we look forward to seeing your revised proposal. I'm also happy to arrange a call at your convenience should it be helpful to discuss any of the requirements in greater detail. Thank you once again, and I look forward to hearing from you. Warm regards, Darren 
From: TEO Kareen <Kareen.TEO@sofitel.com>
Sent: 22 June 2026 11:04
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>
Subject: RE: Update on Proposal Request Bonjour Darren 
Greetings from Sofitel Singapore City Centre! 
It was great speaking to you last Friday and I apologize for the delayed response. I am pleased to share the below proposal for your upcoming event in July 2026: 
EVENT DATE & TIME 
20 July 2026, Monday - 09:00 – 13:00hrs 
24 July 2026, Friday - 13:00 – 17:00hrs 
EVENT VENUE 
Tembusu (Level 5) 
(Available, however no room is being reserved) 
Use of Tembusu room requires a minimum spend of S$3,500.00++ per room per day 
ATTENDEES 
22 – 25 participants 
PROPOSED FLOORPLAN 
HALF DAY MEETING PACKAGE (WITH LUNCH) 
The Package price is at S$135.00++ per person per day with a minimum guarantee of 22 guests and includes the following: 
· Use of main meeting room from 9:00am – 1:00pm / 1:00pm – 5:00pm 
· Nespresso coffee & TWG Tea throughout the event 
· One coffee break sessions with 3 snack items each 
· One Seminar Lunch 
· Writing materials (writing pad and pen) 
· Mints for all participants 
· Ice water 
· Complimentary carpark coupons for 10% of the guaranteed number of participants (24 hours from time of entry) 
ACCOMMODATION 
19 x Luxury Room (38sqm / 409sqf)
(Available, No room is being reserved) 
Luxury Rooms offer 49inch Smart TV, Bose Home Entertainment System, High Speed Internet Access, Bathroom with Deep Soaking Bath, Separate Rain Shower and complimentary access to SoFit Fitness; including a pool, cardio theatre and strength-training area. 
Single: 
Price: S$280.00++ (S$335.72), per room per night, inclusive of breakfast for one and WIFI 
The above special room rates are applicable for (8) rooms and above and room rates are non-commissionable. We wish to highlight that no soft bookings have been made and will be subjected to availability upon confirmation. 
Can we also arrange for you to come down for a site visit of both the accommodation and function space? 
Best regards, 
Kareen Teo 
Senior Sales Manager 
T. (+65) 6428 5051 – M. (+65) 9692 2071 
Sofitel Singapore City Centre 
9 Wallich Street 
Singapore 078885 
sofitel.com 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites.

Why: The email is the latest in a long thread between Dynasty Travel's MICE department and Sofitel Singapore City Centre regarding a proposal for a delegation of 15 senior executives from Morocco. The latest message is a brief confirmation of a meeting time to discuss the proposal further. This is not a new client lead; it is an update to an existing case. The classification is existing_case_update, leadType is dmc_supplier_pitch as the sender is a hotel supplier, businessLine is MICE given the context of the proposal, and the recommended next action is to attach to the existing case. Worker decision: AI suggests existing-case update; human/router match required before mutation.

Re: Update on Proposal RequestclientExisting case
darrentien@dynastytravel.com.sg · 03 Jul 2026

Good afternoon Liling, Looking forward to seeing you shortly. 🙂 Best Regards, Darren Dynasty Travel ________________________________ From: LEONG Li ling <Liling.LEONG@sofitel.com> Sent: 02 July 2026 16:17 To: Darren Tien <darrentien@dynastytr

Show full stored email / quoted history
Good afternoon Liling, 
Looking forward to seeing you shortly. 🙂 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 16:17
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Sounds good. I will see you tomorrow at 530pm 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Thursday, July 2, 2026 4:06 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Li Ling, 
Thank you very much. Yes the period of stay will be from 19-25 July. 
Dining in Racines will be sufficient. 
Yes please, let's meet at 530pm tomorrow. I hope that is okay for you. Unfortunately, the client is currently based in Morocco and will not be attending this recce visit. 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 10:47
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your prompt reply! Noted that it will be 6 nights -may I confirm that the period of stay will be from 19 to 25 July 2026? 
We are having a promotional deal in our restaurant now - Racines, non exclusive venue till 31 July 2026 with buffet prices starting from SGD68++ for 2 persons. 
Please see more information below, 
https://sofitel.accor.com/en/hotels/A152/R001.restaurant.html 
If you can let me know the preference of guests dining in Racines or request for private rooms, I can revise the proposal accordingly to the dates. 
I will be available this Friday from 3pm to 4pm or from 5pm onwards (I have a 4pm appointment in between). Will that work for you and your client? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 11:39 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling, Thank you very much for stepping in and assisting me with this request. I appreciate the effort you've put into consolidating the proposal and working on the best possible rates. I have gone through the proposal, and there are just a couple of revisions that I would appreciate your assistance with: The accommodation should be based on a total stay of 6 nights . Could you also share the buffet dinner rates at Racines for our consideration? It would be helpful for us to compare the available dining options before making a decision. I also appreciate the venue recommendations. Both options sound suitable, and I'll review them together with my client before we decide on the preferred meeting setup. Lastly, I would be delighted to come by for a site visit and meet you in person. I think it would be a great opportunity not only to review the facilities for this delegation, but also to explore a stronger long-term partnership between Sofitel Singapore City Centre and Dynasty Travel, particularly for our MICE and corporate group projects in Singapore. Would you happen to be available sometime in the late afternoon or early evening this Friday? I look forward to hearing from you. Best regards, Darren
Dynasty Travel 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 01 July 2026 17:52
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Please allow me to introduce myself and take over this request. 
I have consolidated the details and prepared the proposal for your review. Noted that Kareen had quoted a very competitive pricing prior. Unfortunately our occupancy and availability does not allow us to accord the same proposed rate. I have revised the quotation to my best pricing, valid till 6 July 2026. 
For dinner options, we can either propose in a private meeting room or in our restaurant, Racines (non-exclusive). 🙂 Typically for buffet spread, we do require minimum pax of 30 persons, however I have maintained the same price for 15 persons. 
For meeting options, I would like to propose 2 venues in view on the number of delegates, Option 1: Tembusu --> bigger space that can hold up to 4 round tables. Require minimum spend of SGD3, 000++ per day. Daylight room (currently available) Option 2: Mempat I & II --> boardroom style up to 20 persons, daylight room. Comes with a private foyer area for coffee/snacks and discussion. No top up of minimum spend required. (waitlist on 24 July 2026) 
Will you or your client be keen to come by for a site visit? As I understand that the profile of guests are mostly high-level government and executive delegation. Also, may I check if there is any request for Executive Club or Suite room request? 
Meanwhile please note that no booking has been reserved and is subject to availability. 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 3:40 PM
To: TEO Kareen <Kareen.TEO@sofitel.com>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>; Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Kareen, Bonjour, and thank you for your email. It was a pleasure speaking with you as well, and I appreciate you taking the time to prepare the proposal. We are still working through the project with our client, and there have been some revisions to the requirements. I would appreciate your assistance in providing an updated quotation where applicable. The revised requirements are as follows: Accommodation: 15 Luxury Rooms (Single Occupancy) Meeting Package: 20 July 2026 (Monday, 9:00am – 1:00pm): 20 participants 24 July 2026 (Friday, 1:00pm – 5:00pm): 18 participants Dinner Buffet: Kindly include a quotation for dinner buffet arrangements for all 15 delegates on the following dates: 19 July 21 July 22 July 23 July 24 July 2026 For your context, this delegation comprises senior executives from Morocco's ONCF transport agency, who will be visiting Singapore for a series of meetings with our Ministry of Transport and various transport agencies. As this is a high-level government and executive delegation, we are carefully evaluating several hotel proposals to ensure the best overall fit for the programme. At the moment, we are also reviewing quotations from Grand Hyatt Singapore and The Fullerton Hotel Singapore. We would greatly appreciate it if Sofitel could continue to extend its most competitive rates and value-added offerings for our consideration. We believe Sofitel's location and product are well suited for this delegation, and we look forward to seeing your revised proposal. I'm also happy to arrange a call at your convenience should it be helpful to discuss any of the requirements in greater detail. Thank you once again, and I look forward to hearing from you. Warm regards, Darren 
From: TEO Kareen <Kareen.TEO@sofitel.com>
Sent: 22 June 2026 11:04
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>
Subject: RE: Update on Proposal Request Bonjour Darren 
Greetings from Sofitel Singapore City Centre! 
It was great speaking to you last Friday and I apologize for the delayed response. I am pleased to share the below proposal for your upcoming event in July 2026: 
EVENT DATE & TIME 
20 July 2026, Monday - 09:00 – 13:00hrs 
24 July 2026, Friday - 13:00 – 17:00hrs 
EVENT VENUE 
Tembusu (Level 5) 
(Available, however no room is being reserved) 
Use of Tembusu room requires a minimum spend of S$3,500.00++ per room per day 
ATTENDEES 
22 – 25 participants 
PROPOSED FLOORPLAN 
HALF DAY MEETING PACKAGE (WITH LUNCH) 
The Package price is at S$135.00++ per person per day with a minimum guarantee of 22 guests and includes the following: 
· Use of main meeting room from 9:00am – 1:00pm / 1:00pm – 5:00pm 
· Nespresso coffee & TWG Tea throughout the event 
· One coffee break sessions with 3 snack items each 
· One Seminar Lunch 
· Writing materials (writing pad and pen) 
· Mints for all participants 
· Ice water 
· Complimentary carpark coupons for 10% of the guaranteed number of participants (24 hours from time of entry) 
ACCOMMODATION 
19 x Luxury Room (38sqm / 409sqf)
(Available, No room is being reserved) 
Luxury Rooms offer 49inch Smart TV, Bose Home Entertainment System, High Speed Internet Access, Bathroom with Deep Soaking Bath, Separate Rain Shower and complimentary access to SoFit Fitness; including a pool, cardio theatre and strength-training area. 
Single: 
Price: S$280.00++ (S$335.72), per room per night, inclusive of breakfast for one and WIFI 
The above special room rates are applicable for (8) rooms and above and room rates are non-commissionable. We wish to highlight that no soft bookings have been made and will be subjected to availability upon confirmation. 
Can we also arrange for you to come down for a site visit of both the accommodation and function space? 
Best regards, 
Kareen Teo 
Senior Sales Manager 
T. (+65) 6428 5051 – M. (+65) 9692 2071 
Sofitel Singapore City Centre 
9 Wallich Street 
Singapore 078885 
sofitel.com 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites.

Why: This is an internal email from a Dynasty Travel MICE staff (Darren Tien) to a hotel contact (Sofitel) continuing an existing proposal negotiation for a MICE delegation. It is not a new client lead; it is an update on an existing case. The thread clearly belongs to an ongoing MICE project for a Moroccan government delegation. Classification: existing_case_update. Business line: MICE. Confidence is high because the subject, sender, and content all indicate an existing case thread. Worker decision: AI suggests existing-case update; human/router match required before mutation.

Re: Update on Proposal RequestclientExisting case
Liling.LEONG@sofitel.com · 03 Jul 2026

See you! Regards Li Ling ________________________________ From: Darren Tien <darrentien@dynastytravel.com.sg> Sent: Friday, July 3, 2026 4:17 PM To: LEONG Li ling <Liling.LEONG@sofitel.com> Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.

Show full stored email / quoted history
See you! 
Regards 
Li Ling From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Friday, July 3, 2026 4:17 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Good afternoon Liling, 
Looking forward to seeing you shortly. 🙂 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 16:17
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Sounds good. I will see you tomorrow at 530pm 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Thursday, July 2, 2026 4:06 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Li Ling, 
Thank you very much. Yes the period of stay will be from 19-25 July. 
Dining in Racines will be sufficient. 
Yes please, let's meet at 530pm tomorrow. I hope that is okay for you. Unfortunately, the client is currently based in Morocco and will not be attending this recce visit. 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 10:47
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your prompt reply! Noted that it will be 6 nights -may I confirm that the period of stay will be from 19 to 25 July 2026? 
We are having a promotional deal in our restaurant now - Racines, non exclusive venue till 31 July 2026 with buffet prices starting from SGD68++ for 2 persons. 
Please see more information below, 
https://sofitel.accor.com/en/hotels/A152/R001.restaurant.html 
If you can let me know the preference of guests dining in Racines or request for private rooms, I can revise the proposal accordingly to the dates. 
I will be available this Friday from 3pm to 4pm or from 5pm onwards (I have a 4pm appointment in between). Will that work for you and your client? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 11:39 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling, Thank you very much for stepping in and assisting me with this request. I appreciate the effort you've put into consolidating the proposal and working on the best possible rates. I have gone through the proposal, and there are just a couple of revisions that I would appreciate your assistance with: The accommodation should be based on a total stay of 6 nights . Could you also share the buffet dinner rates at Racines for our consideration? It would be helpful for us to compare the available dining options before making a decision. I also appreciate the venue recommendations. Both options sound suitable, and I'll review them together with my client before we decide on the preferred meeting setup. Lastly, I would be delighted to come by for a site visit and meet you in person. I think it would be a great opportunity not only to review the facilities for this delegation, but also to explore a stronger long-term partnership between Sofitel Singapore City Centre and Dynasty Travel, particularly for our MICE and corporate group projects in Singapore. Would you happen to be available sometime in the late afternoon or early evening this Friday? I look forward to hearing from you. Best regards, Darren
Dynasty Travel 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 01 July 2026 17:52
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Please allow me to introduce myself and take over this request. 
I have consolidated the details and prepared the proposal for your review. Noted that Kareen had quoted a very competitive pricing prior. Unfortunately our occupancy and availability does not allow us to accord the same proposed rate. I have revised the quotation to my best pricing, valid till 6 July 2026. 
For dinner options, we can either propose in a private meeting room or in our restaurant, Racines (non-exclusive). 🙂 Typically for buffet spread, we do require minimum pax of 30 persons, however I have maintained the same price for 15 persons. 
For meeting options, I would like to propose 2 venues in view on the number of delegates, Option 1: Tembusu --> bigger space that can hold up to 4 round tables. Require minimum spend of SGD3, 000++ per day. Daylight room (currently available) Option 2: Mempat I & II --> boardroom style up to 20 persons, daylight room. Comes with a private foyer area for coffee/snacks and discussion. No top up of minimum spend required. (waitlist on 24 July 2026) 
Will you or your client be keen to come by for a site visit? As I understand that the profile of guests are mostly high-level government and executive delegation. Also, may I check if there is any request for Executive Club or Suite room request? 
Meanwhile please note that no booking has been reserved and is subject to availability. 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 3:40 PM
To: TEO Kareen <Kareen.TEO@sofitel.com>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>; Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Kareen, Bonjour, and thank you for your email. It was a pleasure speaking with you as well, and I appreciate you taking the time to prepare the proposal. We are still working through the project with our client, and there have been some revisions to the requirements. I would appreciate your assistance in providing an updated quotation where applicable. The revised requirements are as follows: Accommodation: 15 Luxury Rooms (Single Occupancy) Meeting Package: 20 July 2026 (Monday, 9:00am – 1:00pm): 20 participants 24 July 2026 (Friday, 1:00pm – 5:00pm): 18 participants Dinner Buffet: Kindly include a quotation for dinner buffet arrangements for all 15 delegates on the following dates: 19 July 21 July 22 July 23 July 24 July 2026 For your context, this delegation comprises senior executives from Morocco's ONCF transport agency, who will be visiting Singapore for a series of meetings with our Ministry of Transport and various transport agencies. As this is a high-level government and executive delegation, we are carefully evaluating several hotel proposals to ensure the best overall fit for the programme. At the moment, we are also reviewing quotations from Grand Hyatt Singapore and The Fullerton Hotel Singapore. We would greatly appreciate it if Sofitel could continue to extend its most competitive rates and value-added offerings for our consideration. We believe Sofitel's location and product are well suited for this delegation, and we look forward to seeing your revised proposal. I'm also happy to arrange a call at your convenience should it be helpful to discuss any of the requirements in greater detail. Thank you once again, and I look forward to hearing from you. Warm regards, Darren 
From: TEO Kareen <Kareen.TEO@sofitel.com>
Sent: 22 June 2026 11:04
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>
Subject: RE: Update on Proposal Request Bonjour Darren 
Greetings from Sofitel Singapore City Centre! 
It was great speaking to you last Friday and I apologize for the delayed response. I am pleased to share the below proposal for your upcoming event in July 2026: 
EVENT DATE & TIME 
20 July 2026, Monday - 09:00 – 13:00hrs 
24 July 2026, Friday - 13:00 – 17:00hrs 
EVENT VENUE 
Tembusu (Level 5) 
(Available, however no room is being reserved) 
Use of Tembusu room requires a minimum spend of S$3,500.00++ per room per day 
ATTENDEES 
22 – 25 participants 
PROPOSED FLOORPLAN 
HALF DAY MEETING PACKAGE (WITH LUNCH) 
The Package price is at S$135.00++ per person per day with a minimum guarantee of 22 guests and includes the following: 
· Use of main meeting room from 9:00am – 1:00pm / 1:00pm – 5:00pm 
· Nespresso coffee & TWG Tea throughout the event 
· One coffee break sessions with 3 snack items each 
· One Seminar Lunch 
· Writing materials (writing pad and pen) 
· Mints for all participants 
· Ice water 
· Complimentary carpark coupons for 10% of the guaranteed number of participants (24 hours from time of entry) 
ACCOMMODATION 
19 x Luxury Room (38sqm / 409sqf)
(Available, No room is being reserved) 
Luxury Rooms offer 49inch Smart TV, Bose Home Entertainment System, High Speed Internet Access, Bathroom with Deep Soaking Bath, Separate Rain Shower and complimentary access to SoFit Fitness; including a pool, cardio theatre and strength-training area. 
Single: 
Price: S$280.00++ (S$335.72), per room per night, inclusive of breakfast for one and WIFI 
The above special room rates are applicable for (8) rooms and above and room rates are non-commissionable. We wish to highlight that no soft bookings have been made and will be subjected to availability upon confirmation. 
Can we also arrange for you to come down for a site visit of both the accommodation and function space? 
Best regards, 
Kareen Teo 
Senior Sales Manager 
T. (+65) 6428 5051 – M. (+65) 9692 2071 
Sofitel Singapore City Centre 
9 Wallich Street 
Singapore 078885 
sofitel.com 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites.

Why: This email is a continuation of an existing MICE proposal thread for a Moroccan government delegation. The sender is a hotel sales director, and the content is a simple confirmation of a meeting. It is not a new lead and should be attached to the existing case. Worker decision: AI suggests existing-case update; human/router match required before mutation.

Re: Update on Proposal RequestclientExisting case
Liling.LEONG@sofitel.com · 03 Jul 2026

Hi Darren Thank you for your time earlier! I have checked and confirmed that the buffet dinner in Racines at SGD68++ for 2 persons is available on Sunday as well. So it will be applicable during the event dates. With regards to the debrief timing

Show full stored email / quoted history
Hi Darren 
Thank you for your time earlier! 
I have checked and confirmed that the buffet dinner in Racines at SGD68++ for 2 persons is available on Sunday as well. So it will be applicable during the event dates. 
With regards to the debrief timing, do let me know and I can check & block the use of Library (beside 1864 Bar) or Club Millesime room for 15 persons. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Friday, July 3, 2026 4:17 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Good afternoon Liling, 
Looking forward to seeing you shortly. 🙂 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 16:17
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Sounds good. I will see you tomorrow at 530pm 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Thursday, July 2, 2026 4:06 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Li Ling, 
Thank you very much. Yes the period of stay will be from 19-25 July. 
Dining in Racines will be sufficient. 
Yes please, let's meet at 530pm tomorrow. I hope that is okay for you. Unfortunately, the client is currently based in Morocco and will not be attending this recce visit. 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 10:47
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your prompt reply! Noted that it will be 6 nights -may I confirm that the period of stay will be from 19 to 25 July 2026? 
We are having a promotional deal in our restaurant now - Racines, non exclusive venue till 31 July 2026 with buffet prices starting from SGD68++ for 2 persons. 
Please see more information below, 
https://sofitel.accor.com/en/hotels/A152/R001.restaurant.html 
If you can let me know the preference of guests dining in Racines or request for private rooms, I can revise the proposal accordingly to the dates. 
I will be available this Friday from 3pm to 4pm or from 5pm onwards (I have a 4pm appointment in between). Will that work for you and your client? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 11:39 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling, Thank you very much for stepping in and assisting me with this request. I appreciate the effort you've put into consolidating the proposal and working on the best possible rates. I have gone through the proposal, and there are just a couple of revisions that I would appreciate your assistance with: The accommodation should be based on a total stay of 6 nights . Could you also share the buffet dinner rates at Racines for our consideration? It would be helpful for us to compare the available dining options before making a decision. I also appreciate the venue recommendations. Both options sound suitable, and I'll review them together with my client before we decide on the preferred meeting setup. Lastly, I would be delighted to come by for a site visit and meet you in person. I think it would be a great opportunity not only to review the facilities for this delegation, but also to explore a stronger long-term partnership between Sofitel Singapore City Centre and Dynasty Travel, particularly for our MICE and corporate group projects in Singapore. Would you happen to be available sometime in the late afternoon or early evening this Friday? I look forward to hearing from you. Best regards, Darren
Dynasty Travel 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 01 July 2026 17:52
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Please allow me to introduce myself and take over this request. 
I have consolidated the details and prepared the proposal for your review. Noted that Kareen had quoted a very competitive pricing prior. Unfortunately our occupancy and availability does not allow us to accord the same proposed rate. I have revised the quotation to my best pricing, valid till 6 July 2026. 
For dinner options, we can either propose in a private meeting room or in our restaurant, Racines (non-exclusive). 🙂 Typically for buffet spread, we do require minimum pax of 30 persons, however I have maintained the same price for 15 persons. 
For meeting options, I would like to propose 2 venues in view on the number of delegates, Option 1: Tembusu --> bigger space that can hold up to 4 round tables. Require minimum spend of SGD3, 000++ per day. Daylight room (currently available) Option 2: Mempat I & II --> boardroom style up to 20 persons, daylight room. Comes with a private foyer area for coffee/snacks and discussion. No top up of minimum spend required. (waitlist on 24 July 2026) 
Will you or your client be keen to come by for a site visit? As I understand that the profile of guests are mostly high-level government and executive delegation. Also, may I check if there is any request for Executive Club or Suite room request? 
Meanwhile please note that no booking has been reserved and is subject to availability. 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 3:40 PM
To: TEO Kareen <Kareen.TEO@sofitel.com>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>; Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Kareen, Bonjour, and thank you for your email. It was a pleasure speaking with you as well, and I appreciate you taking the time to prepare the proposal. We are still working through the project with our client, and there have been some revisions to the requirements. I would appreciate your assistance in providing an updated quotation where applicable. The revised requirements are as follows: Accommodation: 15 Luxury Rooms (Single Occupancy) Meeting Package: 20 July 2026 (Monday, 9:00am – 1:00pm): 20 participants 24 July 2026 (Friday, 1:00pm – 5:00pm): 18 participants Dinner Buffet: Kindly include a quotation for dinner buffet arrangements for all 15 delegates on the following dates: 19 July 21 July 22 July 23 July 24 July 2026 For your context, this delegation comprises senior executives from Morocco's ONCF transport agency, who will be visiting Singapore for a series of meetings with our Ministry of Transport and various transport agencies. As this is a high-level government and executive delegation, we are carefully evaluating several hotel proposals to ensure the best overall fit for the programme. At the moment, we are also reviewing quotations from Grand Hyatt Singapore and The Fullerton Hotel Singapore. We would greatly appreciate it if Sofitel could continue to extend its most competitive rates and value-added offerings for our consideration. We believe Sofitel's location and product are well suited for this delegation, and we look forward to seeing your revised proposal. I'm also happy to arrange a call at your convenience should it be helpful to discuss any of the requirements in greater detail. Thank you once again, and I look forward to hearing from you. Warm regards, Darren 
From: TEO Kareen <Kareen.TEO@sofitel.com>
Sent: 22 June 2026 11:04
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>
Subject: RE: Update on Proposal Request Bonjour Darren 
Greetings from Sofitel Singapore City Centre! 
It was great speaking to you last Friday and I apologize for the delayed response. I am pleased to share the below proposal for your upcoming event in July 2026: 
EVENT DATE & TIME 
20 July 2026, Monday - 09:00 – 13:00hrs 
24 July 2026, Friday - 13:00 – 17:00hrs 
EVENT VENUE 
Tembusu (Level 5) 
(Available, however no room is being reserved) 
Use of Tembusu room requires a minimum spend of S$3,500.00++ per room per day 
ATTENDEES 
22 – 25 participants 
PROPOSED FLOORPLAN 
HALF DAY MEETING PACKAGE (WITH LUNCH) 
The Package price is at S$135.00++ per person per day with a minimum guarantee of 22 guests and includes the following: 
· Use of main meeting room from 9:00am – 1:00pm / 1:00pm – 5:00pm 
· Nespresso coffee & TWG Tea throughout the event 
· One coffee break sessions with 3 snack items each 
· One Seminar Lunch 
· Writing materials (writing pad and pen) 
· Mints for all participants 
· Ice water 
· Complimentary carpark coupons for 10% of the guaranteed number of participants (24 hours from time of entry) 
ACCOMMODATION 
19 x Luxury Room (38sqm / 409sqf)
(Available, No room is being reserved) 
Luxury Rooms offer 49inch Smart TV, Bose Home Entertainment System, High Speed Internet Access, Bathroom with Deep Soaking Bath, Separate Rain Shower and complimentary access to SoFit Fitness; including a pool, cardio theatre and strength-training area. 
Single: 
Price: S$280.00++ (S$335.72), per room per night, inclusive of breakfast for one and WIFI 
The above special room rates are applicable for (8) rooms and above and room rates are non-commissionable. We wish to highlight that no soft bookings have been made and will be subjected to availability upon confirmation. 
Can we also arrange for you to come down for a site visit of both the accommodation and function space? 
Best regards, 
Kareen Teo 
Senior Sales Manager 
T. (+65) 6428 5051 – M. (+65) 9692 2071 
Sofitel Singapore City Centre 
9 Wallich Street 
Singapore 078885 
sofitel.com 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites.

Why: Email from Sofitel sales director responding to Dynasty Travel MICE team about an existing proposal for a government delegation event (19-25 July 2026). The message is a continuation of an ongoing case thread, not a new client enquiry. Worker decision: AI suggests existing-case update; human/router match required before mutation.

Re: Update on Proposal RequestclientExisting case
Liling.LEONG@sofitel.com · 06 Jul 2026

Hi Darren Good afternoon to you! May I check if there is any update on your end? 🙂 Warmest Regards, Leong Li Ling Director of Sales T : +65 6428 5053 Sofitel Singapore City Centre 9 Wallich Street, Singapore 078885 www.sofi

Show full stored email / quoted history
Hi Darren 
Good afternoon to you! 
May I check if there is any update on your end? 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Friday, July 3, 2026 6:26 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your time earlier! 
I have checked and confirmed that the buffet dinner in Racines at SGD68++ for 2 persons is available on Sunday as well. So it will be applicable during the event dates. 
With regards to the debrief timing, do let me know and I can check & block the use of Library (beside 1864 Bar) or Club Millesime room for 15 persons. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Friday, July 3, 2026 4:17 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Good afternoon Liling, 
Looking forward to seeing you shortly. 🙂 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 16:17
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Sounds good. I will see you tomorrow at 530pm 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Thursday, July 2, 2026 4:06 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Li Ling, 
Thank you very much. Yes the period of stay will be from 19-25 July. 
Dining in Racines will be sufficient. 
Yes please, let's meet at 530pm tomorrow. I hope that is okay for you. Unfortunately, the client is currently based in Morocco and will not be attending this recce visit. 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 10:47
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your prompt reply! Noted that it will be 6 nights -may I confirm that the period of stay will be from 19 to 25 July 2026? 
We are having a promotional deal in our restaurant now - Racines, non exclusive venue till 31 July 2026 with buffet prices starting from SGD68++ for 2 persons. 
Please see more information below, 
https://sofitel.accor.com/en/hotels/A152/R001.restaurant.html 
If you can let me know the preference of guests dining in Racines or request for private rooms, I can revise the proposal accordingly to the dates. 
I will be available this Friday from 3pm to 4pm or from 5pm onwards (I have a 4pm appointment in between). Will that work for you and your client? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 11:39 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling, Thank you very much for stepping in and assisting me with this request. I appreciate the effort you've put into consolidating the proposal and working on the best possible rates. I have gone through the proposal, and there are just a couple of revisions that I would appreciate your assistance with: The accommodation should be based on a total stay of 6 nights . Could you also share the buffet dinner rates at Racines for our consideration? It would be helpful for us to compare the available dining options before making a decision. I also appreciate the venue recommendations. Both options sound suitable, and I'll review them together with my client before we decide on the preferred meeting setup. Lastly, I would be delighted to come by for a site visit and meet you in person. I think it would be a great opportunity not only to review the facilities for this delegation, but also to explore a stronger long-term partnership between Sofitel Singapore City Centre and Dynasty Travel, particularly for our MICE and corporate group projects in Singapore. Would you happen to be available sometime in the late afternoon or early evening this Friday? I look forward to hearing from you. Best regards, Darren
Dynasty Travel 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 01 July 2026 17:52
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Please allow me to introduce myself and take over this request. 
I have consolidated the details and prepared the proposal for your review. Noted that Kareen had quoted a very competitive pricing prior. Unfortunately our occupancy and availability does not allow us to accord the same proposed rate. I have revised the quotation to my best pricing, valid till 6 July 2026. 
For dinner options, we can either propose in a private meeting room or in our restaurant, Racines (non-exclusive). 🙂 Typically for buffet spread, we do require minimum pax of 30 persons, however I have maintained the same price for 15 persons. 
For meeting options, I would like to propose 2 venues in view on the number of delegates, Option 1: Tembusu --> bigger space that can hold up to 4 round tables. Require minimum spend of SGD3, 000++ per day. Daylight room (currently available) Option 2: Mempat I & II --> boardroom style up to 20 persons, daylight room. Comes with a private foyer area for coffee/snacks and discussion. No top up of minimum spend required. (waitlist on 24 July 2026) 
Will you or your client be keen to come by for a site visit? As I understand that the profile of guests are mostly high-level government and executive delegation. Also, may I check if there is any request for Executive Club or Suite room request? 
Meanwhile please note that no booking has been reserved and is subject to availability. 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 3:40 PM
To: TEO Kareen <Kareen.TEO@sofitel.com>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>; Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Kareen, Bonjour, and thank you for your email. It was a pleasure speaking with you as well, and I appreciate you taking the time to prepare the proposal. We are still working through the project with our client, and there have been some revisions to the requirements. I would appreciate your assistance in providing an updated quotation where applicable. The revised requirements are as follows: Accommodation: 15 Luxury Rooms (Single Occupancy) Meeting Package: 20 July 2026 (Monday, 9:00am – 1:00pm): 20 participants 24 July 2026 (Friday, 1:00pm – 5:00pm): 18 participants Dinner Buffet: Kindly include a quotation for dinner buffet arrangements for all 15 delegates on the following dates: 19 July 21 July 22 July 23 July 24 July 2026 For your context, this delegation comprises senior executives from Morocco's ONCF transport agency, who will be visiting Singapore for a series of meetings with our Ministry of Transport and various transport agencies. As this is a high-level government and executive delegation, we are carefully evaluating several hotel proposals to ensure the best overall fit for the programme. At the moment, we are also reviewing quotations from Grand Hyatt Singapore and The Fullerton Hotel Singapore. We would greatly appreciate it if Sofitel could continue to extend its most competitive rates and value-added offerings for our consideration. We believe Sofitel's location and product are well suited for this delegation, and we look forward to seeing your revised proposal. I'm also happy to arrange a call at your convenience should it be helpful to discuss any of the requirements in greater detail. Thank you once again, and I look forward to hearing from you. Warm regards, Darren 
From: TEO Kareen <Kareen.TEO@sofitel.com>
Sent: 22 June 2026 11:04
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>
Subject: RE: Update on Proposal Request Bonjour Darren 
Greetings from Sofitel Singapore City Centre! 
It was great speaking to you last Friday and I apologize for the delayed response. I am pleased to share the below proposal for your upcoming event in July 2026: 
EVENT DATE & TIME 
20 July 2026, Monday - 09:00 – 13:00hrs 
24 July 2026, Friday - 13:00 – 17:00hrs 
EVENT VENUE 
Tembusu (Level 5) 
(Available, however no room is being reserved) 
Use of Tembusu room requires a minimum spend of S$3,500.00++ per room per day 
ATTENDEES 
22 – 25 participants 
PROPOSED FLOORPLAN 
HALF DAY MEETING PACKAGE (WITH LUNCH) 
The Package price is at S$135.00++ per person per day with a minimum guarantee of 22 guests and includes the following: 
· Use of main meeting room from 9:00am – 1:00pm / 1:00pm – 5:00pm 
· Nespresso coffee & TWG Tea throughout the event 
· One coffee break sessions with 3 snack items each 
· One Seminar Lunch 
· Writing materials (writing pad and pen) 
· Mints for all participants 
· Ice water 
· Complimentary carpark coupons for 10% of the guaranteed number of participants (24 hours from time of entry) 
ACCOMMODATION 
19 x Luxury Room (38sqm / 409sqf)
(Available, No room is being reserved) 
Luxury Rooms offer 49inch Smart TV, Bose Home Entertainment System, High Speed Internet Access, Bathroom with Deep Soaking Bath, Separate Rain Shower and complimentary access to SoFit Fitness; including a pool, cardio theatre and strength-training area. 
Single: 
Price: S$280.00++ (S$335.72), per room per night, inclusive of breakfast for one and WIFI 
The above special room rates are applicable for (8) rooms and above and room rates are non-commissionable. We wish to highlight that no soft bookings have been made and will be subjected to availability upon confirmation. 
Can we also arrange for you to come down for a site visit of both the accommodation and function space? 
Best regards, 
Kareen Teo 
Senior Sales Manager 
T. (+65) 6428 5051 – M. (+65) 9692 2071 
Sofitel Singapore City Centre 
9 Wallich Street 
Singapore 078885 
sofitel.com 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites.

Why: Email from hotel sales director (Sofitel) following up on an existing proposal for a MICE delegation from Morocco. The thread indicates ongoing discussions about accommodation, meeting rooms, and dining for a high-level government delegation visiting Singapore. This is not a new client lead but a supplier follow-up on an existing case. Worker decision: AI suggests existing-case update; human/router match required before mutation.

Re: Update on Proposal RequestclientExisting case
darrentien@dynastytravel.com.sg · 08 Jul 2026

Hi Liling, Here are the changes to the number of rooms required. I am so sorry for the changes up until the last minute now. 13 rooms x 7 nights (19th - 26th July) 1 room x 10 nights (18th - 28th July) Best Regards, Darren Dynasty Travel ____

Show full stored email / quoted history
Hi Liling, 
Here are the changes to the number of rooms required. I am so sorry for the changes up until the last minute now. 
13 rooms x 7 nights (19 th - 26 th July) 1 room x 10 nights (18 th - 28 th July) 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 06 July 2026 16:40
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Good afternoon to you! 
May I check if there is any update on your end? 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Friday, July 3, 2026 6:26 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your time earlier! 
I have checked and confirmed that the buffet dinner in Racines at SGD68++ for 2 persons is available on Sunday as well. So it will be applicable during the event dates. 
With regards to the debrief timing, do let me know and I can check & block the use of Library (beside 1864 Bar) or Club Millesime room for 15 persons. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Friday, July 3, 2026 4:17 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Good afternoon Liling, 
Looking forward to seeing you shortly. 🙂 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 16:17
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Sounds good. I will see you tomorrow at 530pm 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Thursday, July 2, 2026 4:06 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Li Ling, 
Thank you very much. Yes the period of stay will be from 19-25 July. 
Dining in Racines will be sufficient. 
Yes please, let's meet at 530pm tomorrow. I hope that is okay for you. Unfortunately, the client is currently based in Morocco and will not be attending this recce visit. 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 10:47
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your prompt reply! Noted that it will be 6 nights -may I confirm that the period of stay will be from 19 to 25 July 2026? 
We are having a promotional deal in our restaurant now - Racines, non exclusive venue till 31 July 2026 with buffet prices starting from SGD68++ for 2 persons. 
Please see more information below, 
https://sofitel.accor.com/en/hotels/A152/R001.restaurant.html 
If you can let me know the preference of guests dining in Racines or request for private rooms, I can revise the proposal accordingly to the dates. 
I will be available this Friday from 3pm to 4pm or from 5pm onwards (I have a 4pm appointment in between). Will that work for you and your client? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 11:39 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling, Thank you very much for stepping in and assisting me with this request. I appreciate the effort you've put into consolidating the proposal and working on the best possible rates. I have gone through the proposal, and there are just a couple of revisions that I would appreciate your assistance with: The accommodation should be based on a total stay of 6 nights . Could you also share the buffet dinner rates at Racines for our consideration? It would be helpful for us to compare the available dining options before making a decision. I also appreciate the venue recommendations. Both options sound suitable, and I'll review them together with my client before we decide on the preferred meeting setup. Lastly, I would be delighted to come by for a site visit and meet you in person. I think it would be a great opportunity not only to review the facilities for this delegation, but also to explore a stronger long-term partnership between Sofitel Singapore City Centre and Dynasty Travel, particularly for our MICE and corporate group projects in Singapore. Would you happen to be available sometime in the late afternoon or early evening this Friday? I look forward to hearing from you. Best regards, Darren
Dynasty Travel 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 01 July 2026 17:52
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Please allow me to introduce myself and take over this request. 
I have consolidated the details and prepared the proposal for your review. Noted that Kareen had quoted a very competitive pricing prior. Unfortunately our occupancy and availability does not allow us to accord the same proposed rate. I have revised the quotation to my best pricing, valid till 6 July 2026. 
For dinner options, we can either propose in a private meeting room or in our restaurant, Racines (non-exclusive). 🙂 Typically for buffet spread, we do require minimum pax of 30 persons, however I have maintained the same price for 15 persons. 
For meeting options, I would like to propose 2 venues in view on the number of delegates, Option 1: Tembusu --> bigger space that can hold up to 4 round tables. Require minimum spend of SGD3, 000++ per day. Daylight room (currently available) Option 2: Mempat I & II --> boardroom style up to 20 persons, daylight room. Comes with a private foyer area for coffee/snacks and discussion. No top up of minimum spend required. (waitlist on 24 July 2026) 
Will you or your client be keen to come by for a site visit? As I understand that the profile of guests are mostly high-level government and executive delegation. Also, may I check if there is any request for Executive Club or Suite room request? 
Meanwhile please note that no booking has been reserved and is subject to availability. 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 3:40 PM
To: TEO Kareen <Kareen.TEO@sofitel.com>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>; Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Kareen, Bonjour, and thank you for your email. It was a pleasure speaking with you as well, and I appreciate you taking the time to prepare the proposal. We are still working through the project with our client, and there have been some revisions to the requirements. I would appreciate your assistance in providing an updated quotation where applicable. The revised requirements are as follows: Accommodation: 15 Luxury Rooms (Single Occupancy) Meeting Package: 20 July 2026 (Monday, 9:00am – 1:00pm): 20 participants 24 July 2026 (Friday, 1:00pm – 5:00pm): 18 participants Dinner Buffet: Kindly include a quotation for dinner buffet arrangements for all 15 delegates on the following dates: 19 July 21 July 22 July 23 July 24 July 2026 For your context, this delegation comprises senior executives from Morocco's ONCF transport agency, who will be visiting Singapore for a series of meetings with our Ministry of Transport and various transport agencies. As this is a high-level government and executive delegation, we are carefully evaluating several hotel proposals to ensure the best overall fit for the programme. At the moment, we are also reviewing quotations from Grand Hyatt Singapore and The Fullerton Hotel Singapore. We would greatly appreciate it if Sofitel could continue to extend its most competitive rates and value-added offerings for our consideration. We believe Sofitel's location and product are well suited for this delegation, and we look forward to seeing your revised proposal. I'm also happy to arrange a call at your convenience should it be helpful to discuss any of the requirements in greater detail. Thank you once again, and I look forward to hearing from you. Warm regards, Darren 
From: TEO Kareen <Kareen.TEO@sofitel.com>
Sent: 22 June 2026 11:04
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>
Subject: RE: Update on Proposal Request Bonjour Darren 
Greetings from Sofitel Singapore City Centre! 
It was great speaking to you last Friday and I apologize for the delayed response. I am pleased to share the below proposal for your upcoming event in July 2026: 
EVENT DATE & TIME 
20 July 2026, Monday - 09:00 – 13:00hrs 
24 July 2026, Friday - 13:00 – 17:00hrs 
EVENT VENUE 
Tembusu (Level 5) 
(Available, however no room is being reserved) 
Use of Tembusu room requires a minimum spend of S$3,500.00++ per room per day 
ATTENDEES 
22 – 25 participants 
PROPOSED FLOORPLAN 
HALF DAY MEETING PACKAGE (WITH LUNCH) 
The Package price is at S$135.00++ per person per day with a minimum guarantee of 22 guests and includes the following: 
· Use of main meeting room from 9:00am – 1:00pm / 1:00pm – 5:00pm 
· Nespresso coffee & TWG Tea throughout the event 
· One coffee break sessions with 3 snack items each 
· One Seminar Lunch 
· Writing materials (writing pad and pen) 
· Mints for all participants 
· Ice water 
· Complimentary carpark coupons for 10% of the guaranteed number of participants (24 hours from time of entry) 
ACCOMMODATION 
19 x Luxury Room (38sqm / 409sqf)
(Available, No room is being reserved) 
Luxury Rooms offer 49inch Smart TV, Bose Home Entertainment System, High Speed Internet Access, Bathroom with Deep Soaking Bath, Separate Rain Shower and complimentary access to SoFit Fitness; including a pool, cardio theatre and strength-training area. 
Single: 
Price: S$280.00++ (S$335.72), per room per night, inclusive of breakfast for one and WIFI 
The above special room rates are applicable for (8) rooms and above and room rates are non-commissionable. We wish to highlight that no soft bookings have been made and will be subjected to availability upon confirmation. 
Can we also arrange for you to come down for a site visit of both the accommodation and function space? 
Best regards, 
Kareen Teo 
Senior Sales Manager 
T. (+65) 6428 5051 – M. (+65) 9692 2071 
Sofitel Singapore City Centre 
9 Wallich Street 
Singapore 078885 
sofitel.com 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites.

Why: This email is an internal update from a Dynasty Travel employee (Darren Tien) to the MICE department about changes to room requirements for an existing client proposal. The full thread shows ongoing coordination with Sofitel for a MICE group delegation. It is not a new client lead; it is an update to an existing case. Worker decision: AI suggests existing-case update; human/router match required before mutation.

Re: Update on Proposal RequestclientExisting case
Liling.LEONG@sofitel.com · 08 Jul 2026

Hi Darren Thank you for your email. I can accord the same rates based on the updated numbers and length of stay. However I will need confirmation fast as we are on above 90% occ on the week of 18 July 2026 currently. May I check how soon the client

Show full stored email / quoted history
Hi Darren 
Thank you for your email. I can accord the same rates based on the updated numbers and length of stay. However I will need confirmation fast as we are on above 90% occ on the week of 18 July 2026 currently. 
May I check how soon the client can confirm on their hotel selection? Will I be able to send a contract over today? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 8, 2026 11:26 AM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Liling, 
Here are the changes to the number of rooms required. I am so sorry for the changes up until the last minute now. 
13 rooms x 7 nights (19 th - 26 th July) 1 room x 10 nights (18 th - 28 th July) 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 06 July 2026 16:40
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Good afternoon to you! 
May I check if there is any update on your end? 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Friday, July 3, 2026 6:26 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your time earlier! 
I have checked and confirmed that the buffet dinner in Racines at SGD68++ for 2 persons is available on Sunday as well. So it will be applicable during the event dates. 
With regards to the debrief timing, do let me know and I can check & block the use of Library (beside 1864 Bar) or Club Millesime room for 15 persons. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Friday, July 3, 2026 4:17 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Good afternoon Liling, 
Looking forward to seeing you shortly. 🙂 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 16:17
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Sounds good. I will see you tomorrow at 530pm 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Thursday, July 2, 2026 4:06 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Li Ling, 
Thank you very much. Yes the period of stay will be from 19-25 July. 
Dining in Racines will be sufficient. 
Yes please, let's meet at 530pm tomorrow. I hope that is okay for you. Unfortunately, the client is currently based in Morocco and will not be attending this recce visit. 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 10:47
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your prompt reply! Noted that it will be 6 nights -may I confirm that the period of stay will be from 19 to 25 July 2026? 
We are having a promotional deal in our restaurant now - Racines, non exclusive venue till 31 July 2026 with buffet prices starting from SGD68++ for 2 persons. 
Please see more information below, 
https://sofitel.accor.com/en/hotels/A152/R001.restaurant.html 
If you can let me know the preference of guests dining in Racines or request for private rooms, I can revise the proposal accordingly to the dates. 
I will be available this Friday from 3pm to 4pm or from 5pm onwards (I have a 4pm appointment in between). Will that work for you and your client? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 11:39 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling, Thank you very much for stepping in and assisting me with this request. I appreciate the effort you've put into consolidating the proposal and working on the best possible rates. I have gone through the proposal, and there are just a couple of revisions that I would appreciate your assistance with: The accommodation should be based on a total stay of 6 nights . Could you also share the buffet dinner rates at Racines for our consideration? It would be helpful for us to compare the available dining options before making a decision. I also appreciate the venue recommendations. Both options sound suitable, and I'll review them together with my client before we decide on the preferred meeting setup. Lastly, I would be delighted to come by for a site visit and meet you in person. I think it would be a great opportunity not only to review the facilities for this delegation, but also to explore a stronger long-term partnership between Sofitel Singapore City Centre and Dynasty Travel, particularly for our MICE and corporate group projects in Singapore. Would you happen to be available sometime in the late afternoon or early evening this Friday? I look forward to hearing from you. Best regards, Darren
Dynasty Travel 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 01 July 2026 17:52
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Please allow me to introduce myself and take over this request. 
I have consolidated the details and prepared the proposal for your review. Noted that Kareen had quoted a very competitive pricing prior. Unfortunately our occupancy and availability does not allow us to accord the same proposed rate. I have revised the quotation to my best pricing, valid till 6 July 2026. 
For dinner options, we can either propose in a private meeting room or in our restaurant, Racines (non-exclusive). 🙂 Typically for buffet spread, we do require minimum pax of 30 persons, however I have maintained the same price for 15 persons. 
For meeting options, I would like to propose 2 venues in view on the number of delegates, Option 1: Tembusu --> bigger space that can hold up to 4 round tables. Require minimum spend of SGD3, 000++ per day. Daylight room (currently available) Option 2: Mempat I & II --> boardroom style up to 20 persons, daylight room. Comes with a private foyer area for coffee/snacks and discussion. No top up of minimum spend required. (waitlist on 24 July 2026) 
Will you or your client be keen to come by for a site visit? As I understand that the profile of guests are mostly high-level government and executive delegation. Also, may I check if there is any request for Executive Club or Suite room request? 
Meanwhile please note that no booking has been reserved and is subject to availability. 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 3:40 PM
To: TEO Kareen <Kareen.TEO@sofitel.com>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>; Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Kareen, Bonjour, and thank you for your email. It was a pleasure speaking with you as well, and I appreciate you taking the time to prepare the proposal. We are still working through the project with our client, and there have been some revisions to the requirements. I would appreciate your assistance in providing an updated quotation where applicable. The revised requirements are as follows: Accommodation: 15 Luxury Rooms (Single Occupancy) Meeting Package: 20 July 2026 (Monday, 9:00am – 1:00pm): 20 participants 24 July 2026 (Friday, 1:00pm – 5:00pm): 18 participants Dinner Buffet: Kindly include a quotation for dinner buffet arrangements for all 15 delegates on the following dates: 19 July 21 July 22 July 23 July 24 July 2026 For your context, this delegation comprises senior executives from Morocco's ONCF transport agency, who will be visiting Singapore for a series of meetings with our Ministry of Transport and various transport agencies. As this is a high-level government and executive delegation, we are carefully evaluating several hotel proposals to ensure the best overall fit for the programme. At the moment, we are also reviewing quotations from Grand Hyatt Singapore and The Fullerton Hotel Singapore. We would greatly appreciate it if Sofitel could continue to extend its most competitive rates and value-added offerings for our consideration. We believe Sofitel's location and product are well suited for this delegation, and we look forward to seeing your revised proposal. I'm also happy to arrange a call at your convenience should it be helpful to discuss any of the requirements in greater detail. Thank you once again, and I look forward to hearing from you. Warm regards, Darren 
From: TEO Kareen <Kareen.TEO@sofitel.com>
Sent: 22 June 2026 11:04
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>
Subject: RE: Update on Proposal Request Bonjour Darren 
Greetings from Sofitel Singapore City Centre! 
It was great speaking to you last Friday and I apologize for the delayed response. I am pleased to share the below proposal for your upcoming event in July 2026: 
EVENT DATE & TIME 
20 July 2026, Monday - 09:00 – 13:00hrs 
24 July 2026, Friday - 13:00 – 17:00hrs 
EVENT VENUE 
Tembusu (Level 5) 
(Available, however no room is being reserved) 
Use of Tembusu room requires a minimum spend of S$3,500.00++ per room per day 
ATTENDEES 
22 – 25 participants 
PROPOSED FLOORPLAN 
HALF DAY MEETING PACKAGE (WITH LUNCH) 
The Package price is at S$135.00++ per person per day with a minimum guarantee of 22 guests and includes the following: 
· Use of main meeting room from 9:00am – 1:00pm / 1:00pm – 5:00pm 
· Nespresso coffee & TWG Tea throughout the event 
· One coffee break sessions with 3 snack items each 
· One Seminar Lunch 
· Writing materials (writing pad and pen) 
· Mints for all participants 
· Ice water 
· Complimentary carpark coupons for 10% of the guaranteed number of participants (24 hours from time of entry) 
ACCOMMODATION 
19 x Luxury Room (38sqm / 409sqf)
(Available, No room is being reserved) 
Luxury Rooms offer 49inch Smart TV, Bose Home Entertainment System, High Speed Internet Access, Bathroom with Deep Soaking Bath, Separate Rain Shower and complimentary access to SoFit Fitness; including a pool, cardio theatre and strength-training area. 
Single: 
Price: S$280.00++ (S$335.72), per room per night, inclusive of breakfast for one and WIFI 
The above special room rates are applicable for (8) rooms and above and room rates are non-commissionable. We wish to highlight that no soft bookings have been made and will be subjected to availability upon confirmation. 
Can we also arrange for you to come down for a site visit of both the accommodation and function space? 
Best regards, 
Kareen Teo 
Senior Sales Manager 
T. (+65) 6428 5051 – M. (+65) 9692 2071 
Sofitel Singapore City Centre 
9 Wallich Street 
Singapore 078885 
sofitel.com 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites.

Why: This email is from Sofitel Singapore City Centre's Director of Sales responding to Dynasty Travel's MICE department regarding an ongoing proposal request for a government delegation from Morocco. It is a continuation of an existing thread, not a new lead. The content is a supplier follow-up discussing rates, availability, and seeking confirmation. Classification: existing_case_update. Worker decision: AI suggests existing-case update; human/router match required before mutation.

Re: Update on Proposal RequestclientExisting case
Liling.LEONG@sofitel.com · 08 Jul 2026

Hi Darren Thank you for your confirmation! Appreciate your help to review the contract and let me know if there is any changes required. With regards to the payment, how will it be made? If bank transfer is preferred, I will send across the proforma

Show full stored email / quoted history
Hi Darren 
Thank you for your confirmation! Appreciate your help to review the contract and let me know if there is any changes required. 
With regards to the payment, how will it be made? If bank transfer is preferred, I will send across the proforma invoice. Otherwise, we can also send to you/finance team with the secured payment link (credit card payment). 
Hope to hear from you soonest as we are picking up very fast that period. 
Pending matters on top of the existing contract: - debrief date and timing for 15 persons - Racines Dinner confirmation 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Wednesday, July 8, 2026 11:44 AM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your email. I can accord the same rates based on the updated numbers and length of stay. However I will need confirmation fast as we are on above 90% occ on the week of 18 July 2026 currently. 
May I check how soon the client can confirm on their hotel selection? Will I be able to send a contract over today? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 8, 2026 11:26 AM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Liling, 
Here are the changes to the number of rooms required. I am so sorry for the changes up until the last minute now. 
13 rooms x 7 nights (19 th - 26 th July) 1 room x 10 nights (18 th - 28 th July) 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 06 July 2026 16:40
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Good afternoon to you! 
May I check if there is any update on your end? 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Friday, July 3, 2026 6:26 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your time earlier! 
I have checked and confirmed that the buffet dinner in Racines at SGD68++ for 2 persons is available on Sunday as well. So it will be applicable during the event dates. 
With regards to the debrief timing, do let me know and I can check & block the use of Library (beside 1864 Bar) or Club Millesime room for 15 persons. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Friday, July 3, 2026 4:17 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Good afternoon Liling, 
Looking forward to seeing you shortly. 🙂 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 16:17
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Sounds good. I will see you tomorrow at 530pm 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Thursday, July 2, 2026 4:06 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Li Ling, 
Thank you very much. Yes the period of stay will be from 19-25 July. 
Dining in Racines will be sufficient. 
Yes please, let's meet at 530pm tomorrow. I hope that is okay for you. Unfortunately, the client is currently based in Morocco and will not be attending this recce visit. 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 10:47
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your prompt reply! Noted that it will be 6 nights -may I confirm that the period of stay will be from 19 to 25 July 2026? 
We are having a promotional deal in our restaurant now - Racines, non exclusive venue till 31 July 2026 with buffet prices starting from SGD68++ for 2 persons. 
Please see more information below, 
https://sofitel.accor.com/en/hotels/A152/R001.restaurant.html 
If you can let me know the preference of guests dining in Racines or request for private rooms, I can revise the proposal accordingly to the dates. 
I will be available this Friday from 3pm to 4pm or from 5pm onwards (I have a 4pm appointment in between). Will that work for you and your client? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 11:39 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling, Thank you very much for stepping in and assisting me with this request. I appreciate the effort you've put into consolidating the proposal and working on the best possible rates. I have gone through the proposal, and there are just a couple of revisions that I would appreciate your assistance with: The accommodation should be based on a total stay of 6 nights . Could you also share the buffet dinner rates at Racines for our consideration? It would be helpful for us to compare the available dining options before making a decision. I also appreciate the venue recommendations. Both options sound suitable, and I'll review them together with my client before we decide on the preferred meeting setup. Lastly, I would be delighted to come by for a site visit and meet you in person. I think it would be a great opportunity not only to review the facilities for this delegation, but also to explore a stronger long-term partnership between Sofitel Singapore City Centre and Dynasty Travel, particularly for our MICE and corporate group projects in Singapore. Would you happen to be available sometime in the late afternoon or early evening this Friday? I look forward to hearing from you. Best regards, Darren
Dynasty Travel 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 01 July 2026 17:52
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Please allow me to introduce myself and take over this request. 
I have consolidated the details and prepared the proposal for your review. Noted that Kareen had quoted a very competitive pricing prior. Unfortunately our occupancy and availability does not allow us to accord the same proposed rate. I have revised the quotation to my best pricing, valid till 6 July 2026. 
For dinner options, we can either propose in a private meeting room or in our restaurant, Racines (non-exclusive). 🙂 Typically for buffet spread, we do require minimum pax of 30 persons, however I have maintained the same price for 15 persons. 
For meeting options, I would like to propose 2 venues in view on the number of delegates, Option 1: Tembusu --> bigger space that can hold up to 4 round tables. Require minimum spend of SGD3, 000++ per day. Daylight room (currently available) Option 2: Mempat I & II --> boardroom style up to 20 persons, daylight room. Comes with a private foyer area for coffee/snacks and discussion. No top up of minimum spend required. (waitlist on 24 July 2026) 
Will you or your client be keen to come by for a site visit? As I understand that the profile of guests are mostly high-level government and executive delegation. Also, may I check if there is any request for Executive Club or Suite room request? 
Meanwhile please note that no booking has been reserved and is subject to availability. 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 3:40 PM
To: TEO Kareen <Kareen.TEO@sofitel.com>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>; Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Kareen, Bonjour, and thank you for your email. It was a pleasure speaking with you as well, and I appreciate you taking the time to prepare the proposal. We are still working through the project with our client, and there have been some revisions to the requirements. I would appreciate your assistance in providing an updated quotation where applicable. The revised requirements are as follows: Accommodation: 15 Luxury Rooms (Single Occupancy) Meeting Package: 20 July 2026 (Monday, 9:00am – 1:00pm): 20 participants 24 July 2026 (Friday, 1:00pm – 5:00pm): 18 participants Dinner Buffet: Kindly include a quotation for dinner buffet arrangements for all 15 delegates on the following dates: 19 July 21 July 22 July 23 July 24 July 2026 For your context, this delegation comprises senior executives from Morocco's ONCF transport agency, who will be visiting Singapore for a series of meetings with our Ministry of Transport and various transport agencies. As this is a high-level government and executive delegation, we are carefully evaluating several hotel proposals to ensure the best overall fit for the programme. At the moment, we are also reviewing quotations from Grand Hyatt Singapore and The Fullerton Hotel Singapore. We would greatly appreciate it if Sofitel could continue to extend its most competitive rates and value-added offerings for our consideration. We believe Sofitel's location and product are well suited for this delegation, and we look forward to seeing your revised proposal. I'm also happy to arrange a call at your convenience should it be helpful to discuss any of the requirements in greater detail. Thank you once again, and I look forward to hearing from you. Warm regards, Darren 
From: TEO Kareen <Kareen.TEO@sofitel.com>
Sent: 22 June 2026 11:04
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>
Subject: RE: Update on Proposal Request Bonjour Darren 
Greetings from Sofitel Singapore City Centre! 
It was great speaking to you last Friday and I apologize for the delayed response. I am pleased to share the below proposal for your upcoming event in July 2026: 
EVENT DATE & TIME 
20 July 2026, Monday - 09:00 – 13:00hrs 
24 July 2026, Friday - 13:00 – 17:00hrs 
EVENT VENUE 
Tembusu (Level 5) 
(Available, however no room is being reserved) 
Use of Tembusu room requires a minimum spend of S$3,500.00++ per room per day 
ATTENDEES 
22 – 25 participants 
PROPOSED FLOORPLAN 
HALF DAY MEETING PACKAGE (WITH LUNCH) 
The Package price is at S$135.00++ per person per day with a minimum guarantee of 22 guests and includes the following: 
· Use of main meeting room from 9:00am – 1:00pm / 1:00pm – 5:00pm 
· Nespresso coffee & TWG Tea throughout the event 
· One coffee break sessions with 3 snack items each 
· One Seminar Lunch 
· Writing materials (writing pad and pen) 
· Mints for all participants 
· Ice water 
· Complimentary carpark coupons for 10% of the guaranteed number of participants (24 hours from time of entry) 
ACCOMMODATION 
19 x Luxury Room (38sqm / 409sqf)
(Available, No room is being reserved) 
Luxury Rooms offer 49inch Smart TV, Bose Home Entertainment System, High Speed Internet Access, Bathroom with Deep Soaking Bath, Separate Rain Shower and complimentary access to SoFit Fitness; including a pool, cardio theatre and strength-training area. 
Single: 
Price: S$280.00++ (S$335.72), per room per night, inclusive of breakfast for one and WIFI 
The above special room rates are applicable for (8) rooms and above and room rates are non-commissionable. We wish to highlight that no soft bookings have been made and will be subjected to availability upon confirmation. 
Can we also arrange for you to come down for a site visit of both the accommodation and function space? 
Best regards, 
Kareen Teo 
Senior Sales Manager 
T. (+65) 6428 5051 – M. (+65) 9692 2071 
Sofitel Singapore City Centre 
9 Wallich Street 
Singapore 078885 
sofitel.com 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites.

Why: This email is a follow-up from Sofitel sales manager to Dynasty Travel MICE department regarding an existing proposal for a Moroccan delegation's MICE event. The attached contract and email thread confirm this is an update to an ongoing case, not a new lead. The classification is existing_case_update with MICE business line. Worker decision: AI suggests existing-case update; human/router match required before mutation.

Re: Update on Proposal RequestclientExisting case
accounts@dynastytravel.com.sg · 13 Jul 2026

Hi Li Ling Thank you for your proposal. Usually we put down a deposit and make full prepayment after check out. Is this also possible? Second, may I know how you will credit the agency commission or is it already deducted from the total bill? F

Show full stored email / quoted history
Hi Li Ling 
Thank you for your proposal. Usually we put down a deposit and make full prepayment after check out. Is this also possible? 
Second, may I know how you will credit the agency commission or is it already deducted from the total bill? 
Finally, please send us a credit card payment link for processing. 
Regards Patrick @ Accounts Team From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Wednesday, 8 July 2026 15:04
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your confirmation! Appreciate your help to review the contract and let me know if there is any changes required. 
With regards to the payment, how will it be made? If bank transfer is preferred, I will send across the proforma invoice. Otherwise, we can also send to you/finance team with the secured payment link (credit card payment). 
Hope to hear from you soonest as we are picking up very fast that period. 
Pending matters on top of the existing contract: - debrief date and timing for 15 persons - Racines Dinner confirmation 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Wednesday, July 8, 2026 11:44 AM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your email. I can accord the same rates based on the updated numbers and length of stay. However I will need confirmation fast as we are on above 90% occ on the week of 18 July 2026 currently. 
May I check how soon the client can confirm on their hotel selection? Will I be able to send a contract over today? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 8, 2026 11:26 AM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Liling, 
Here are the changes to the number of rooms required. I am so sorry for the changes up until the last minute now. 
13 rooms x 7 nights (19 th - 26 th July) 1 room x 10 nights (18 th - 28 th July) 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 06 July 2026 16:40
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Good afternoon to you! 
May I check if there is any update on your end? 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Friday, July 3, 2026 6:26 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your time earlier! 
I have checked and confirmed that the buffet dinner in Racines at SGD68++ for 2 persons is available on Sunday as well. So it will be applicable during the event dates. 
With regards to the debrief timing, do let me know and I can check & block the use of Library (beside 1864 Bar) or Club Millesime room for 15 persons. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Friday, July 3, 2026 4:17 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Good afternoon Liling, 
Looking forward to seeing you shortly. 🙂 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 16:17
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Sounds good. I will see you tomorrow at 530pm 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Thursday, July 2, 2026 4:06 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Li Ling, 
Thank you very much. Yes the period of stay will be from 19-25 July. 
Dining in Racines will be sufficient. 
Yes please, let's meet at 530pm tomorrow. I hope that is okay for you. Unfortunately, the client is currently based in Morocco and will not be attending this recce visit. 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 10:47
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your prompt reply! Noted that it will be 6 nights -may I confirm that the period of stay will be from 19 to 25 July 2026? 
We are having a promotional deal in our restaurant now - Racines, non exclusive venue till 31 July 2026 with buffet prices starting from SGD68++ for 2 persons. 
Please see more information below, 
https://sofitel.accor.com/en/hotels/A152/R001.restaurant.html 
If you can let me know the preference of guests dining in Racines or request for private rooms, I can revise the proposal accordingly to the dates. 
I will be available this Friday from 3pm to 4pm or from 5pm onwards (I have a 4pm appointment in between). Will that work for you and your client? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 11:39 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling, Thank you very much for stepping in and assisting me with this request. I appreciate the effort you've put into consolidating the proposal and working on the best possible rates. I have gone through the proposal, and there are just a couple of revisions that I would appreciate your assistance with: The accommodation should be based on a total stay of 6 nights . Could you also share the buffet dinner rates at Racines for our consideration? It would be helpful for us to compare the available dining options before making a decision. I also appreciate the venue recommendations. Both options sound suitable, and I'll review them together with my client before we decide on the preferred meeting setup. Lastly, I would be delighted to come by for a site visit and meet you in person. I think it would be a great opportunity not only to review the facilities for this delegation, but also to explore a stronger long-term partnership between Sofitel Singapore City Centre and Dynasty Travel, particularly for our MICE and corporate group projects in Singapore. Would you happen to be available sometime in the late afternoon or early evening this Friday? I look forward to hearing from you. Best regards, Darren
Dynasty Travel 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 01 July 2026 17:52
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Please allow me to introduce myself and take over this request. 
I have consolidated the details and prepared the proposal for your review. Noted that Kareen had quoted a very competitive pricing prior. Unfortunately our occupancy and availability does not allow us to accord the same proposed rate. I have revised the quotation to my best pricing, valid till 6 July 2026. 
For dinner options, we can either propose in a private meeting room or in our restaurant, Racines (non-exclusive). 🙂 Typically for buffet spread, we do require minimum pax of 30 persons, however I have maintained the same price for 15 persons. 
For meeting options, I would like to propose 2 venues in view on the number of delegates, Option 1: Tembusu --> bigger space that can hold up to 4 round tables. Require minimum spend of SGD3, 000++ per day. Daylight room (currently available) Option 2: Mempat I & II --> boardroom style up to 20 persons, daylight room. Comes with a private foyer area for coffee/snacks and discussion. No top up of minimum spend required. (waitlist on 24 July 2026) 
Will you or your client be keen to come by for a site visit? As I understand that the profile of guests are mostly high-level government and executive delegation. Also, may I check if there is any request for Executive Club or Suite room request? 
Meanwhile please note that no booking has been reserved and is subject to availability. 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 3:40 PM
To: TEO Kareen <Kareen.TEO@sofitel.com>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>; Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Kareen, Bonjour, and thank you for your email. It was a pleasure speaking with you as well, and I appreciate you taking the time to prepare the proposal. We are still working through the project with our client, and there have been some revisions to the requirements. I would appreciate your assistance in providing an updated quotation where applicable. The revised requirements are as follows: Accommodation: 15 Luxury Rooms (Single Occupancy) Meeting Package: 20 July 2026 (Monday, 9:00am – 1:00pm): 20 participants 24 July 2026 (Friday, 1:00pm – 5:00pm): 18 participants Dinner Buffet: Kindly include a quotation for dinner buffet arrangements for all 15 delegates on the following dates: 19 July 21 July 22 July 23 July 24 July 2026 For your context, this delegation comprises senior executives from Morocco's ONCF transport agency, who will be visiting Singapore for a series of meetings with our Ministry of Transport and various transport agencies. As this is a high-level government and executive delegation, we are carefully evaluating several hotel proposals to ensure the best overall fit for the programme. At the moment, we are also reviewing quotations from Grand Hyatt Singapore and The Fullerton Hotel Singapore. We would greatly appreciate it if Sofitel could continue to extend its most competitive rates and value-added offerings for our consideration. We believe Sofitel's location and product are well suited for this delegation, and we look forward to seeing your revised proposal. I'm also happy to arrange a call at your convenience should it be helpful to discuss any of the requirements in greater detail. Thank you once again, and I look forward to hearing from you. Warm regards, Darren 
From: TEO Kareen <Kareen.TEO@sofitel.com>
Sent: 22 June 2026 11:04
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>
Subject: RE: Update on Proposal Request Bonjour Darren 
Greetings from Sofitel Singapore City Centre! 
It was great speaking to you last Friday and I apologize for the delayed response. I am pleased to share the below proposal for your upcoming event in July 2026: 
EVENT DATE & TIME 
20 July 2026, Monday - 09:00 – 13:00hrs 
24 July 2026, Friday - 13:00 – 17:00hrs 
EVENT VENUE 
Tembusu (Level 5) 
(Available, however no room is being reserved) 
Use of Tembusu room requires a minimum spend of S$3,500.00++ per room per day 
ATTENDEES 
22 – 25 participants 
PROPOSED FLOORPLAN 
HALF DAY MEETING PACKAGE (WITH LUNCH) 
The Package price is at S$135.00++ per person per day with a minimum guarantee of 22 guests and includes the following: 
· Use of main meeting room from 9:00am – 1:00pm / 1:00pm – 5:00pm 
· Nespresso coffee & TWG Tea throughout the event 
· One coffee break sessions with 3 snack items each 
· One Seminar Lunch 
· Writing materials (writing pad and pen) 
· Mints for all participants 
· Ice water 
· Complimentary carpark coupons for 10% of the guaranteed number of participants (24 hours from time of entry) 
ACCOMMODATION 
19 x Luxury Room (38sqm / 409sqf)
(Available, No room is being reserved) 
Luxury Rooms offer 49inch Smart TV, Bose Home Entertainment System, High Speed Internet Access, Bathroom with Deep Soaking Bath, Separate Rain Shower and complimentary access to SoFit Fitness; including a pool, cardio theatre and strength-training area. 
Single: 
Price: S$280.00++ (S$335.72), per room per night, inclusive of breakfast for one and WIFI 
The above special room rates are applicable for (8) rooms and above and room rates are non-commissionable. We wish to highlight that no soft bookings have been made and will be subjected to availability upon confirmation. 
Can we also arrange for you to come down for a site visit of both the accommodation and function space? 
Best regards, 
Kareen Teo 
Senior Sales Manager 
T. (+65) 6428 5051 – M. (+65) 9692 2071 
Sofitel Singapore City Centre 
9 Wallich Street 
Singapore 078885 
sofitel.com 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites.

Why: The email is from Dynasty Travel's accounts team to Sofitel regarding payment terms for an existing MICE proposal. The full thread shows ongoing coordination for a July 2026 event in Singapore. This is not a new lead but a follow-up on an existing case. Worker decision: AI suggests existing-case update; human/router match required before mutation.

Re: Update on Proposal RequestclientExisting case
Liling.LEONG@sofitel.com · 13 Jul 2026

Hi Darren As corresponded, I have adjusted the meeting pax numbers to 19 and 17 persons respectively. Attached is the proforma invoice for your processing. I am on half day today but remain contactable. 🙂 look forward to hear from you soonest.

Show full stored email / quoted history
Hi Darren 
As corresponded, I have adjusted the meeting pax numbers to 19 and 17 persons respectively. 
Attached is the proforma invoice for your processing. 
I am on half day today but remain contactable. 🙂 look forward to hear from you soonest. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Wednesday, July 8, 2026 3:04 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your confirmation! Appreciate your help to review the contract and let me know if there is any changes required. 
With regards to the payment, how will it be made? If bank transfer is preferred, I will send across the proforma invoice. Otherwise, we can also send to you/finance team with the secured payment link (credit card payment). 
Hope to hear from you soonest as we are picking up very fast that period. 
Pending matters on top of the existing contract: - debrief date and timing for 15 persons - Racines Dinner confirmation 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Wednesday, July 8, 2026 11:44 AM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your email. I can accord the same rates based on the updated numbers and length of stay. However I will need confirmation fast as we are on above 90% occ on the week of 18 July 2026 currently. 
May I check how soon the client can confirm on their hotel selection? Will I be able to send a contract over today? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 8, 2026 11:26 AM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Liling, 
Here are the changes to the number of rooms required. I am so sorry for the changes up until the last minute now. 
13 rooms x 7 nights (19 th - 26 th July) 1 room x 10 nights (18 th - 28 th July) 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 06 July 2026 16:40
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Good afternoon to you! 
May I check if there is any update on your end? 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Friday, July 3, 2026 6:26 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your time earlier! 
I have checked and confirmed that the buffet dinner in Racines at SGD68++ for 2 persons is available on Sunday as well. So it will be applicable during the event dates. 
With regards to the debrief timing, do let me know and I can check & block the use of Library (beside 1864 Bar) or Club Millesime room for 15 persons. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Friday, July 3, 2026 4:17 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Good afternoon Liling, 
Looking forward to seeing you shortly. 🙂 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 16:17
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Sounds good. I will see you tomorrow at 530pm 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Thursday, July 2, 2026 4:06 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Li Ling, 
Thank you very much. Yes the period of stay will be from 19-25 July. 
Dining in Racines will be sufficient. 
Yes please, let's meet at 530pm tomorrow. I hope that is okay for you. Unfortunately, the client is currently based in Morocco and will not be attending this recce visit. 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 10:47
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your prompt reply! Noted that it will be 6 nights -may I confirm that the period of stay will be from 19 to 25 July 2026? 
We are having a promotional deal in our restaurant now - Racines, non exclusive venue till 31 July 2026 with buffet prices starting from SGD68++ for 2 persons. 
Please see more information below, 
https://sofitel.accor.com/en/hotels/A152/R001.restaurant.html 
If you can let me know the preference of guests dining in Racines or request for private rooms, I can revise the proposal accordingly to the dates. 
I will be available this Friday from 3pm to 4pm or from 5pm onwards (I have a 4pm appointment in between). Will that work for you and your client? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 11:39 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling, Thank you very much for stepping in and assisting me with this request. I appreciate the effort you've put into consolidating the proposal and working on the best possible rates. I have gone through the proposal, and there are just a couple of revisions that I would appreciate your assistance with: The accommodation should be based on a total stay of 6 nights . Could you also share the buffet dinner rates at Racines for our consideration? It would be helpful for us to compare the available dining options before making a decision. I also appreciate the venue recommendations. Both options sound suitable, and I'll review them together with my client before we decide on the preferred meeting setup. Lastly, I would be delighted to come by for a site visit and meet you in person. I think it would be a great opportunity not only to review the facilities for this delegation, but also to explore a stronger long-term partnership between Sofitel Singapore City Centre and Dynasty Travel, particularly for our MICE and corporate group projects in Singapore. Would you happen to be available sometime in the late afternoon or early evening this Friday? I look forward to hearing from you. Best regards, Darren
Dynasty Travel 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 01 July 2026 17:52
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Please allow me to introduce myself and take over this request. 
I have consolidated the details and prepared the proposal for your review. Noted that Kareen had quoted a very competitive pricing prior. Unfortunately our occupancy and availability does not allow us to accord the same proposed rate. I have revised the quotation to my best pricing, valid till 6 July 2026. 
For dinner options, we can either propose in a private meeting room or in our restaurant, Racines (non-exclusive). 🙂 Typically for buffet spread, we do require minimum pax of 30 persons, however I have maintained the same price for 15 persons. 
For meeting options, I would like to propose 2 venues in view on the number of delegates, Option 1: Tembusu --> bigger space that can hold up to 4 round tables. Require minimum spend of SGD3, 000++ per day. Daylight room (currently available) Option 2: Mempat I & II --> boardroom style up to 20 persons, daylight room. Comes with a private foyer area for coffee/snacks and discussion. No top up of minimum spend required. (waitlist on 24 July 2026) 
Will you or your client be keen to come by for a site visit? As I understand that the profile of guests are mostly high-level government and executive delegation. Also, may I check if there is any request for Executive Club or Suite room request? 
Meanwhile please note that no booking has been reserved and is subject to availability. 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 3:40 PM
To: TEO Kareen <Kareen.TEO@sofitel.com>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>; Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Kareen, Bonjour, and thank you for your email. It was a pleasure speaking with you as well, and I appreciate you taking the time to prepare the proposal. We are still working through the project with our client, and there have been some revisions to the requirements. I would appreciate your assistance in providing an updated quotation where applicable. The revised requirements are as follows: Accommodation: 15 Luxury Rooms (Single Occupancy) Meeting Package: 20 July 2026 (Monday, 9:00am – 1:00pm): 20 participants 24 July 2026 (Friday, 1:00pm – 5:00pm): 18 participants Dinner Buffet: Kindly include a quotation for dinner buffet arrangements for all 15 delegates on the following dates: 19 July 21 July 22 July 23 July 24 July 2026 For your context, this delegation comprises senior executives from Morocco's ONCF transport agency, who will be visiting Singapore for a series of meetings with our Ministry of Transport and various transport agencies. As this is a high-level government and executive delegation, we are carefully evaluating several hotel proposals to ensure the best overall fit for the programme. At the moment, we are also reviewing quotations from Grand Hyatt Singapore and The Fullerton Hotel Singapore. We would greatly appreciate it if Sofitel could continue to extend its most competitive rates and value-added offerings for our consideration. We believe Sofitel's location and product are well suited for this delegation, and we look forward to seeing your revised proposal. I'm also happy to arrange a call at your convenience should it be helpful to discuss any of the requirements in greater detail. Thank you once again, and I look forward to hearing from you. Warm regards, Darren 
From: TEO Kareen <Kareen.TEO@sofitel.com>
Sent: 22 June 2026 11:04
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>
Subject: RE: Update on Proposal Request Bonjour Darren 
Greetings from Sofitel Singapore City Centre! 
It was great speaking to you last Friday and I apologize for the delayed response. I am pleased to share the below proposal for your upcoming event in July 2026: 
EVENT DATE & TIME 
20 July 2026, Monday - 09:00 – 13:00hrs 
24 July 2026, Friday - 13:00 – 17:00hrs 
EVENT VENUE 
Tembusu (Level 5) 
(Available, however no room is being reserved) 
Use of Tembusu room requires a minimum spend of S$3,500.00++ per room per day 
ATTENDEES 
22 – 25 participants 
PROPOSED FLOORPLAN 
HALF DAY MEETING PACKAGE (WITH LUNCH) 
The Package price is at S$135.00++ per person per day with a minimum guarantee of 22 guests and includes the following: 
· Use of main meeting room from 9:00am – 1:00pm / 1:00pm – 5:00pm 
· Nespresso coffee & TWG Tea throughout the event 
· One coffee break sessions with 3 snack items each 
· One Seminar Lunch 
· Writing materials (writing pad and pen) 
· Mints for all participants 
· Ice water 
· Complimentary carpark coupons for 10% of the guaranteed number of participants (24 hours from time of entry) 
ACCOMMODATION 
19 x Luxury Room (38sqm / 409sqf)
(Available, No room is being reserved) 
Luxury Rooms offer 49inch Smart TV, Bose Home Entertainment System, High Speed Internet Access, Bathroom with Deep Soaking Bath, Separate Rain Shower and complimentary access to SoFit Fitness; including a pool, cardio theatre and strength-training area. 
Single: 
Price: S$280.00++ (S$335.72), per room per night, inclusive of breakfast for one and WIFI 
The above special room rates are applicable for (8) rooms and above and room rates are non-commissionable. We wish to highlight that no soft bookings have been made and will be subjected to availability upon confirmation. 
Can we also arrange for you to come down for a site visit of both the accommodation and function space? 
Best regards, 
Kareen Teo 
Senior Sales Manager 
T. (+65) 6428 5051 – M. (+65) 9692 2071 
Sofitel Singapore City Centre 
9 Wallich Street 
Singapore 078885 
sofitel.com 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites.

Why: This email is from Sofitel's Director of Sales to Dynasty Travel's MICE executive, sending a proforma invoice for an already negotiated contract for accommodation and meeting rooms for a Moroccan government delegation in July 2026. The entire thread shows an ongoing MICE booking process. It is not a new client lead; it is an existing case update requesting payment processing. Worker decision: AI suggests existing-case update; human/router match required before mutation.

Re: Update on Proposal RequestclientExisting case
Liling.LEONG@sofitel.com · 13 Jul 2026

Bonjour Darren Apologies for the error - please see the updated copy. As spoken, we can arrange to send a secured payment link if payment is via Master/VISA card. For AMEX payment, we will need your assistance to fill up the credit card authorizatio

Show full stored email / quoted history
Bonjour Darren 
Apologies for the error - please see the updated copy. 
As spoken, we can arrange to send a secured payment link if payment is via Master/VISA card. For AMEX payment, we will need your assistance to fill up the credit card authorization form with the front and back copy of AMEX card for our processing. 
Let me know 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, July 13, 2026 12:18 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
As corresponded, I have adjusted the meeting pax numbers to 19 and 17 persons respectively. 
Attached is the proforma invoice for your processing. 
I am on half day today but remain contactable. 🙂 look forward to hear from you soonest. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Wednesday, July 8, 2026 3:04 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your confirmation! Appreciate your help to review the contract and let me know if there is any changes required. 
With regards to the payment, how will it be made? If bank transfer is preferred, I will send across the proforma invoice. Otherwise, we can also send to you/finance team with the secured payment link (credit card payment). 
Hope to hear from you soonest as we are picking up very fast that period. 
Pending matters on top of the existing contract: - debrief date and timing for 15 persons - Racines Dinner confirmation 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Wednesday, July 8, 2026 11:44 AM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your email. I can accord the same rates based on the updated numbers and length of stay. However I will need confirmation fast as we are on above 90% occ on the week of 18 July 2026 currently. 
May I check how soon the client can confirm on their hotel selection? Will I be able to send a contract over today? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 8, 2026 11:26 AM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Liling, 
Here are the changes to the number of rooms required. I am so sorry for the changes up until the last minute now. 
13 rooms x 7 nights (19 th - 26 th July) 1 room x 10 nights (18 th - 28 th July) 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 06 July 2026 16:40
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Good afternoon to you! 
May I check if there is any update on your end? 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Friday, July 3, 2026 6:26 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your time earlier! 
I have checked and confirmed that the buffet dinner in Racines at SGD68++ for 2 persons is available on Sunday as well. So it will be applicable during the event dates. 
With regards to the debrief timing, do let me know and I can check & block the use of Library (beside 1864 Bar) or Club Millesime room for 15 persons. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Friday, July 3, 2026 4:17 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Good afternoon Liling, 
Looking forward to seeing you shortly. 🙂 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 16:17
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Sounds good. I will see you tomorrow at 530pm 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Thursday, July 2, 2026 4:06 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Li Ling, 
Thank you very much. Yes the period of stay will be from 19-25 July. 
Dining in Racines will be sufficient. 
Yes please, let's meet at 530pm tomorrow. I hope that is okay for you. Unfortunately, the client is currently based in Morocco and will not be attending this recce visit. 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 10:47
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your prompt reply! Noted that it will be 6 nights -may I confirm that the period of stay will be from 19 to 25 July 2026? 
We are having a promotional deal in our restaurant now - Racines, non exclusive venue till 31 July 2026 with buffet prices starting from SGD68++ for 2 persons. 
Please see more information below, 
https://sofitel.accor.com/en/hotels/A152/R001.restaurant.html 
If you can let me know the preference of guests dining in Racines or request for private rooms, I can revise the proposal accordingly to the dates. 
I will be available this Friday from 3pm to 4pm or from 5pm onwards (I have a 4pm appointment in between). Will that work for you and your client? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 11:39 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling, Thank you very much for stepping in and assisting me with this request. I appreciate the effort you've put into consolidating the proposal and working on the best possible rates. I have gone through the proposal, and there are just a couple of revisions that I would appreciate your assistance with: The accommodation should be based on a total stay of 6 nights . Could you also share the buffet dinner rates at Racines for our consideration? It would be helpful for us to compare the available dining options before making a decision. I also appreciate the venue recommendations. Both options sound suitable, and I'll review them together with my client before we decide on the preferred meeting setup. Lastly, I would be delighted to come by for a site visit and meet you in person. I think it would be a great opportunity not only to review the facilities for this delegation, but also to explore a stronger long-term partnership between Sofitel Singapore City Centre and Dynasty Travel, particularly for our MICE and corporate group projects in Singapore. Would you happen to be available sometime in the late afternoon or early evening this Friday? I look forward to hearing from you. Best regards, Darren
Dynasty Travel 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 01 July 2026 17:52
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Please allow me to introduce myself and take over this request. 
I have consolidated the details and prepared the proposal for your review. Noted that Kareen had quoted a very competitive pricing prior. Unfortunately our occupancy and availability does not allow us to accord the same proposed rate. I have revised the quotation to my best pricing, valid till 6 July 2026. 
For dinner options, we can either propose in a private meeting room or in our restaurant, Racines (non-exclusive). 🙂 Typically for buffet spread, we do require minimum pax of 30 persons, however I have maintained the same price for 15 persons. 
For meeting options, I would like to propose 2 venues in view on the number of delegates, Option 1: Tembusu --> bigger space that can hold up to 4 round tables. Require minimum spend of SGD3, 000++ per day. Daylight room (currently available) Option 2: Mempat I & II --> boardroom style up to 20 persons, daylight room. Comes with a private foyer area for coffee/snacks and discussion. No top up of minimum spend required. (waitlist on 24 July 2026) 
Will you or your client be keen to come by for a site visit? As I understand that the profile of guests are mostly high-level government and executive delegation. Also, may I check if there is any request for Executive Club or Suite room request? 
Meanwhile please note that no booking has been reserved and is subject to availability. 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 3:40 PM
To: TEO Kareen <Kareen.TEO@sofitel.com>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>; Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Kareen, Bonjour, and thank you for your email. It was a pleasure speaking with you as well, and I appreciate you taking the time to prepare the proposal. We are still working through the project with our client, and there have been some revisions to the requirements. I would appreciate your assistance in providing an updated quotation where applicable. The revised requirements are as follows: Accommodation: 15 Luxury Rooms (Single Occupancy) Meeting Package: 20 July 2026 (Monday, 9:00am – 1:00pm): 20 participants 24 July 2026 (Friday, 1:00pm – 5:00pm): 18 participants Dinner Buffet: Kindly include a quotation for dinner buffet arrangements for all 15 delegates on the following dates: 19 July 21 July 22 July 23 July 24 July 2026 For your context, this delegation comprises senior executives from Morocco's ONCF transport agency, who will be visiting Singapore for a series of meetings with our Ministry of Transport and various transport agencies. As this is a high-level government and executive delegation, we are carefully evaluating several hotel proposals to ensure the best overall fit for the programme. At the moment, we are also reviewing quotations from Grand Hyatt Singapore and The Fullerton Hotel Singapore. We would greatly appreciate it if Sofitel could continue to extend its most competitive rates and value-added offerings for our consideration. We believe Sofitel's location and product are well suited for this delegation, and we look forward to seeing your revised proposal. I'm also happy to arrange a call at your convenience should it be helpful to discuss any of the requirements in greater detail. Thank you once again, and I look forward to hearing from you. Warm regards, Darren 
From: TEO Kareen <Kareen.TEO@sofitel.com>
Sent: 22 June 2026 11:04
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>
Subject: RE: Update on Proposal Request Bonjour Darren 
Greetings from Sofitel Singapore City Centre! 
It was great speaking to you last Friday and I apologize for the delayed response. I am pleased to share the below proposal for your upcoming event in July 2026: 
EVENT DATE & TIME 
20 July 2026, Monday - 09:00 – 13:00hrs 
24 July 2026, Friday - 13:00 – 17:00hrs 
EVENT VENUE 
Tembusu (Level 5) 
(Available, however no room is being reserved) 
Use of Tembusu room requires a minimum spend of S$3,500.00++ per room per day 
ATTENDEES 
22 – 25 participants 
PROPOSED FLOORPLAN 
HALF DAY MEETING PACKAGE (WITH LUNCH) 
The Package price is at S$135.00++ per person per day with a minimum guarantee of 22 guests and includes the following: 
· Use of main meeting room from 9:00am – 1:00pm / 1:00pm – 5:00pm 
· Nespresso coffee & TWG Tea throughout the event 
· One coffee break sessions with 3 snack items each 
· One Seminar Lunch 
· Writing materials (writing pad and pen) 
· Mints for all participants 
· Ice water 
· Complimentary carpark coupons for 10% of the guaranteed number of participants (24 hours from time of entry) 
ACCOMMODATION 
19 x Luxury Room (38sqm / 409sqf)
(Available, No room is being reserved) 
Luxury Rooms offer 49inch Smart TV, Bose Home Entertainment System, High Speed Internet Access, Bathroom with Deep Soaking Bath, Separate Rain Shower and complimentary access to SoFit Fitness; including a pool, cardio theatre and strength-training area. 
Single: 
Price: S$280.00++ (S$335.72), per room per night, inclusive of breakfast for one and WIFI 
The above special room rates are applicable for (8) rooms and above and room rates are non-commissionable. We wish to highlight that no soft bookings have been made and will be subjected to availability upon confirmation. 
Can we also arrange for you to come down for a site visit of both the accommodation and function space? 
Best regards, 
Kareen Teo 
Senior Sales Manager 
T. (+65) 6428 5051 – M. (+65) 9692 2071 
Sofitel Singapore City Centre 
9 Wallich Street 
Singapore 078885 
sofitel.com 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites.

Why: This email from Sofitel to Dynasty Travel is a follow-up on an existing proposal for a MICE event (meeting and accommodation for a Moroccan delegation). The email discusses payment methods and includes updated contract, proforma invoice, and credit card authorization form. It is clearly an update to an existing case, not a new client lead. The business line is MICE based on the corporate group booking context. Confidence is high because the full email thread shows ongoing negotiation and booking details. Worker decision: AI suggests existing-case update; human/router match required before mutation.

Re: Update on Proposal RequestclientExisting case
accounts@dynastytravel.com.sg · 13 Jul 2026

Dear Li Ling The pdf form that you shared is not easy to fill out and we can't seem to save it. Moreover the digital signature can't accept an uploaded image. We have filled out the form but since it can't be saved, I am sharing a screenshot here.

Show full stored email / quoted history
Dear Li Ling 
The pdf form that you shared is not easy to fill out and we can't seem to save it. Moreover the digital signature can't accept an uploaded image. We have filled out the form but since it can't be saved, I am sharing a screenshot here. 
If you can accept this, please go ahead and make the charge based on the final figures Darren has shared. Otherwise, could you help us fill out and send us a docusign for signature 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, 13 July 2026 12:51
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Bonjour Darren 
Apologies for the error - please see the updated copy. 
As spoken, we can arrange to send a secured payment link if payment is via Master/VISA card. For AMEX payment, we will need your assistance to fill up the credit card authorization form with the front and back copy of AMEX card for our processing. 
Let me know 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, July 13, 2026 12:18 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
As corresponded, I have adjusted the meeting pax numbers to 19 and 17 persons respectively. 
Attached is the proforma invoice for your processing. 
I am on half day today but remain contactable. 🙂 look forward to hear from you soonest. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Wednesday, July 8, 2026 3:04 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your confirmation! Appreciate your help to review the contract and let me know if there is any changes required. 
With regards to the payment, how will it be made? If bank transfer is preferred, I will send across the proforma invoice. Otherwise, we can also send to you/finance team with the secured payment link (credit card payment). 
Hope to hear from you soonest as we are picking up very fast that period. 
Pending matters on top of the existing contract: - debrief date and timing for 15 persons - Racines Dinner confirmation 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Wednesday, July 8, 2026 11:44 AM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your email. I can accord the same rates based on the updated numbers and length of stay. However I will need confirmation fast as we are on above 90% occ on the week of 18 July 2026 currently. 
May I check how soon the client can confirm on their hotel selection? Will I be able to send a contract over today? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 8, 2026 11:26 AM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Liling, 
Here are the changes to the number of rooms required. I am so sorry for the changes up until the last minute now. 
13 rooms x 7 nights (19 th - 26 th July) 1 room x 10 nights (18 th - 28 th July) 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 06 July 2026 16:40
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Good afternoon to you! 
May I check if there is any update on your end? 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Friday, July 3, 2026 6:26 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your time earlier! 
I have checked and confirmed that the buffet dinner in Racines at SGD68++ for 2 persons is available on Sunday as well. So it will be applicable during the event dates. 
With regards to the debrief timing, do let me know and I can check & block the use of Library (beside 1864 Bar) or Club Millesime room for 15 persons. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Friday, July 3, 2026 4:17 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Good afternoon Liling, 
Looking forward to seeing you shortly. 🙂 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 16:17
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Sounds good. I will see you tomorrow at 530pm 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Thursday, July 2, 2026 4:06 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Li Ling, 
Thank you very much. Yes the period of stay will be from 19-25 July. 
Dining in Racines will be sufficient. 
Yes please, let's meet at 530pm tomorrow. I hope that is okay for you. Unfortunately, the client is currently based in Morocco and will not be attending this recce visit. 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 10:47
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your prompt reply! Noted that it will be 6 nights -may I confirm that the period of stay will be from 19 to 25 July 2026? 
We are having a promotional deal in our restaurant now - Racines, non exclusive venue till 31 July 2026 with buffet prices starting from SGD68++ for 2 persons. 
Please see more information below, 
https://sofitel.accor.com/en/hotels/A152/R001.restaurant.html 
If you can let me know the preference of guests dining in Racines or request for private rooms, I can revise the proposal accordingly to the dates. 
I will be available this Friday from 3pm to 4pm or from 5pm onwards (I have a 4pm appointment in between). Will that work for you and your client? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 11:39 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling, Thank you very much for stepping in and assisting me with this request. I appreciate the effort you've put into consolidating the proposal and working on the best possible rates. I have gone through the proposal, and there are just a couple of revisions that I would appreciate your assistance with: The accommodation should be based on a total stay of 6 nights . Could you also share the buffet dinner rates at Racines for our consideration? It would be helpful for us to compare the available dining options before making a decision. I also appreciate the venue recommendations. Both options sound suitable, and I'll review them together with my client before we decide on the preferred meeting setup. Lastly, I would be delighted to come by for a site visit and meet you in person. I think it would be a great opportunity not only to review the facilities for this delegation, but also to explore a stronger long-term partnership between Sofitel Singapore City Centre and Dynasty Travel, particularly for our MICE and corporate group projects in Singapore. Would you happen to be available sometime in the late afternoon or early evening this Friday? I look forward to hearing from you. Best regards, Darren
Dynasty Travel 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 01 July 2026 17:52
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Please allow me to introduce myself and take over this request. 
I have consolidated the details and prepared the proposal for your review. Noted that Kareen had quoted a very competitive pricing prior. Unfortunately our occupancy and availability does not allow us to accord the same proposed rate. I have revised the quotation to my best pricing, valid till 6 July 2026. 
For dinner options, we can either propose in a private meeting room or in our restaurant, Racines (non-exclusive). 🙂 Typically for buffet spread, we do require minimum pax of 30 persons, however I have maintained the same price for 15 persons. 
For meeting options, I would like to propose 2 venues in view on the number of delegates, Option 1: Tembusu --> bigger space that can hold up to 4 round tables. Require minimum spend of SGD3, 000++ per day. Daylight room (currently available) Option 2: Mempat I & II --> boardroom style up to 20 persons, daylight room. Comes with a private foyer area for coffee/snacks and discussion. No top up of minimum spend required. (waitlist on 24 July 2026) 
Will you or your client be keen to come by for a site visit? As I understand that the profile of guests are mostly high-level government and executive delegation. Also, may I check if there is any request for Executive Club or Suite room request? 
Meanwhile please note that no booking has been reserved and is subject to availability. 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 3:40 PM
To: TEO Kareen <Kareen.TEO@sofitel.com>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>; Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Kareen, Bonjour, and thank you for your email. It was a pleasure speaking with you as well, and I appreciate you taking the time to prepare the proposal. We are still working through the project with our client, and there have been some revisions to the requirements. I would appreciate your assistance in providing an updated quotation where applicable. The revised requirements are as follows: Accommodation: 15 Luxury Rooms (Single Occupancy) Meeting Package: 20 July 2026 (Monday, 9:00am – 1:00pm): 20 participants 24 July 2026 (Friday, 1:00pm – 5:00pm): 18 participants Dinner Buffet: Kindly include a quotation for dinner buffet arrangements for all 15 delegates on the following dates: 19 July 21 July 22 July 23 July 24 July 2026 For your context, this delegation comprises senior executives from Morocco's ONCF transport agency, who will be visiting Singapore for a series of meetings with our Ministry of Transport and various transport agencies. As this is a high-level government and executive delegation, we are carefully evaluating several hotel proposals to ensure the best overall fit for the programme. At the moment, we are also reviewing quotations from Grand Hyatt Singapore and The Fullerton Hotel Singapore. We would greatly appreciate it if Sofitel could continue to extend its most competitive rates and value-added offerings for our consideration. We believe Sofitel's location and product are well suited for this delegation, and we look forward to seeing your revised proposal. I'm also happy to arrange a call at your convenience should it be helpful to discuss any of the requirements in greater detail. Thank you once again, and I look forward to hearing from you. Warm regards, Darren 
From: TEO Kareen <Kareen.TEO@sofitel.com>
Sent: 22 June 2026 11:04
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>
Subject: RE: Update on Proposal Request Bonjour Darren 
Greetings from Sofitel Singapore City Centre! 
It was great speaking to you last Friday and I apologize for the delayed response. I am pleased to share the below proposal for your upcoming event in July 2026: 
EVENT DATE & TIME 
20 July 2026, Monday - 09:00 – 13:00hrs 
24 July 2026, Friday - 13:00 – 17:00hrs 
EVENT VENUE 
Tembusu (Level 5) 
(Available, however no room is being reserved) 
Use of Tembusu room requires a minimum spend of S$3,500.00++ per room per day 
ATTENDEES 
22 – 25 participants 
PROPOSED FLOORPLAN 
HALF DAY MEETING PACKAGE (WITH LUNCH) 
The Package price is at S$135.00++ per person per day with a minimum guarantee of 22 guests and includes the following: 
· Use of main meeting room from 9:00am – 1:00pm / 1:00pm – 5:00pm 
· Nespresso coffee & TWG Tea throughout the event 
· One coffee break sessions with 3 snack items each 
· One Seminar Lunch 
· Writing materials (writing pad and pen) 
· Mints for all participants 
· Ice water 
· Complimentary carpark coupons for 10% of the guaranteed number of participants (24 hours from time of entry) 
ACCOMMODATION 
19 x Luxury Room (38sqm / 409sqf)
(Available, No room is being reserved) 
Luxury Rooms offer 49inch Smart TV, Bose Home Entertainment System, High Speed Internet Access, Bathroom with Deep Soaking Bath, Separate Rain Shower and complimentary access to SoFit Fitness; including a pool, cardio theatre and strength-training area. 
Single: 
Price: S$280.00++ (S$335.72), per room per night, inclusive of breakfast for one and WIFI 
The above special room rates are applicable for (8) rooms and above and room rates are non-commissionable. We wish to highlight that no soft bookings have been made and will be subjected to availability upon confirmation. 
Can we also arrange for you to come down for a site visit of both the accommodation and function space? 
Best regards, 
Kareen Teo 
Senior Sales Manager 
T. (+65) 6428 5051 – M. (+65) 9692 2071 
Sofitel Singapore City Centre 
9 Wallich Street 
Singapore 078885 
sofitel.com 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites.

Why: This email is a continuation of an existing MICE event proposal thread between Dynasty Travel and Sofitel Singapore City Centre. The latest message discusses a PDF form issue and requests to proceed with a charge. It is not a new client lead; it is an operational update on an existing case. The sender is a hotel supplier (DMC) following up on payment and paperwork. Worker decision: AI suggests existing-case update; human/router match required before mutation.

Re: Update on Proposal RequestclientExisting case
Liling.LEONG@sofitel.com · 13 Jul 2026

Hi Darren Updated 20th July meeting to 18 persons. 🙂 Look forward to hear from you! Warmest Regards, Leong Li Ling Director of Sales T : +65 6428 5053 Sofitel Singapore City Centre 9 Wallich Street, Singapore 078885 www.sof

Show full stored email / quoted history
Hi Darren 
Updated 20 th July meeting to 18 persons. 🙂 
Look forward to hear from you! 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, July 13, 2026 12:51 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Bonjour Darren 
Apologies for the error - please see the updated copy. 
As spoken, we can arrange to send a secured payment link if payment is via Master/VISA card. For AMEX payment, we will need your assistance to fill up the credit card authorization form with the front and back copy of AMEX card for our processing. 
Let me know 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, July 13, 2026 12:18 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
As corresponded, I have adjusted the meeting pax numbers to 19 and 17 persons respectively. 
Attached is the proforma invoice for your processing. 
I am on half day today but remain contactable. 🙂 look forward to hear from you soonest. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Wednesday, July 8, 2026 3:04 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your confirmation! Appreciate your help to review the contract and let me know if there is any changes required. 
With regards to the payment, how will it be made? If bank transfer is preferred, I will send across the proforma invoice. Otherwise, we can also send to you/finance team with the secured payment link (credit card payment). 
Hope to hear from you soonest as we are picking up very fast that period. 
Pending matters on top of the existing contract: - debrief date and timing for 15 persons - Racines Dinner confirmation 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Wednesday, July 8, 2026 11:44 AM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your email. I can accord the same rates based on the updated numbers and length of stay. However I will need confirmation fast as we are on above 90% occ on the week of 18 July 2026 currently. 
May I check how soon the client can confirm on their hotel selection? Will I be able to send a contract over today? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 8, 2026 11:26 AM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Liling, 
Here are the changes to the number of rooms required. I am so sorry for the changes up until the last minute now. 
13 rooms x 7 nights (19 th - 26 th July) 1 room x 10 nights (18 th - 28 th July) 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 06 July 2026 16:40
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Good afternoon to you! 
May I check if there is any update on your end? 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Friday, July 3, 2026 6:26 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your time earlier! 
I have checked and confirmed that the buffet dinner in Racines at SGD68++ for 2 persons is available on Sunday as well. So it will be applicable during the event dates. 
With regards to the debrief timing, do let me know and I can check & block the use of Library (beside 1864 Bar) or Club Millesime room for 15 persons. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Friday, July 3, 2026 4:17 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Good afternoon Liling, 
Looking forward to seeing you shortly. 🙂 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 16:17
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Sounds good. I will see you tomorrow at 530pm 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Thursday, July 2, 2026 4:06 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Li Ling, 
Thank you very much. Yes the period of stay will be from 19-25 July. 
Dining in Racines will be sufficient. 
Yes please, let's meet at 530pm tomorrow. I hope that is okay for you. Unfortunately, the client is currently based in Morocco and will not be attending this recce visit. 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 10:47
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your prompt reply! Noted that it will be 6 nights -may I confirm that the period of stay will be from 19 to 25 July 2026? 
We are having a promotional deal in our restaurant now - Racines, non exclusive venue till 31 July 2026 with buffet prices starting from SGD68++ for 2 persons. 
Please see more information below, 
https://sofitel.accor.com/en/hotels/A152/R001.restaurant.html 
If you can let me know the preference of guests dining in Racines or request for private rooms, I can revise the proposal accordingly to the dates. 
I will be available this Friday from 3pm to 4pm or from 5pm onwards (I have a 4pm appointment in between). Will that work for you and your client? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 11:39 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling, Thank you very much for stepping in and assisting me with this request. I appreciate the effort you've put into consolidating the proposal and working on the best possible rates. I have gone through the proposal, and there are just a couple of revisions that I would appreciate your assistance with: The accommodation should be based on a total stay of 6 nights . Could you also share the buffet dinner rates at Racines for our consideration? It would be helpful for us to compare the available dining options before making a decision. I also appreciate the venue recommendations. Both options sound suitable, and I'll review them together with my client before we decide on the preferred meeting setup. Lastly, I would be delighted to come by for a site visit and meet you in person. I think it would be a great opportunity not only to review the facilities for this delegation, but also to explore a stronger long-term partnership between Sofitel Singapore City Centre and Dynasty Travel, particularly for our MICE and corporate group projects in Singapore. Would you happen to be available sometime in the late afternoon or early evening this Friday? I look forward to hearing from you. Best regards, Darren
Dynasty Travel 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 01 July 2026 17:52
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Please allow me to introduce myself and take over this request. 
I have consolidated the details and prepared the proposal for your review. Noted that Kareen had quoted a very competitive pricing prior. Unfortunately our occupancy and availability does not allow us to accord the same proposed rate. I have revised the quotation to my best pricing, valid till 6 July 2026. 
For dinner options, we can either propose in a private meeting room or in our restaurant, Racines (non-exclusive). 🙂 Typically for buffet spread, we do require minimum pax of 30 persons, however I have maintained the same price for 15 persons. 
For meeting options, I would like to propose 2 venues in view on the number of delegates, Option 1: Tembusu --> bigger space that can hold up to 4 round tables. Require minimum spend of SGD3, 000++ per day. Daylight room (currently available) Option 2: Mempat I & II --> boardroom style up to 20 persons, daylight room. Comes with a private foyer area for coffee/snacks and discussion. No top up of minimum spend required. (waitlist on 24 July 2026) 
Will you or your client be keen to come by for a site visit? As I understand that the profile of guests are mostly high-level government and executive delegation. Also, may I check if there is any request for Executive Club or Suite room request? 
Meanwhile please note that no booking has been reserved and is subject to availability. 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 3:40 PM
To: TEO Kareen <Kareen.TEO@sofitel.com>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>; Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Kareen, Bonjour, and thank you for your email. It was a pleasure speaking with you as well, and I appreciate you taking the time to prepare the proposal. We are still working through the project with our client, and there have been some revisions to the requirements. I would appreciate your assistance in providing an updated quotation where applicable. The revised requirements are as follows: Accommodation: 15 Luxury Rooms (Single Occupancy) Meeting Package: 20 July 2026 (Monday, 9:00am – 1:00pm): 20 participants 24 July 2026 (Friday, 1:00pm – 5:00pm): 18 participants Dinner Buffet: Kindly include a quotation for dinner buffet arrangements for all 15 delegates on the following dates: 19 July 21 July 22 July 23 July 24 July 2026 For your context, this delegation comprises senior executives from Morocco's ONCF transport agency, who will be visiting Singapore for a series of meetings with our Ministry of Transport and various transport agencies. As this is a high-level government and executive delegation, we are carefully evaluating several hotel proposals to ensure the best overall fit for the programme. At the moment, we are also reviewing quotations from Grand Hyatt Singapore and The Fullerton Hotel Singapore. We would greatly appreciate it if Sofitel could continue to extend its most competitive rates and value-added offerings for our consideration. We believe Sofitel's location and product are well suited for this delegation, and we look forward to seeing your revised proposal. I'm also happy to arrange a call at your convenience should it be helpful to discuss any of the requirements in greater detail. Thank you once again, and I look forward to hearing from you. Warm regards, Darren 
From: TEO Kareen <Kareen.TEO@sofitel.com>
Sent: 22 June 2026 11:04
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>
Subject: RE: Update on Proposal Request Bonjour Darren 
Greetings from Sofitel Singapore City Centre! 
It was great speaking to you last Friday and I apologize for the delayed response. I am pleased to share the below proposal for your upcoming event in July 2026: 
EVENT DATE & TIME 
20 July 2026, Monday - 09:00 – 13:00hrs 
24 July 2026, Friday - 13:00 – 17:00hrs 
EVENT VENUE 
Tembusu (Level 5) 
(Available, however no room is being reserved) 
Use of Tembusu room requires a minimum spend of S$3,500.00++ per room per day 
ATTENDEES 
22 – 25 participants 
PROPOSED FLOORPLAN 
HALF DAY MEETING PACKAGE (WITH LUNCH) 
The Package price is at S$135.00++ per person per day with a minimum guarantee of 22 guests and includes the following: 
· Use of main meeting room from 9:00am – 1:00pm / 1:00pm – 5:00pm 
· Nespresso coffee & TWG Tea throughout the event 
· One coffee break sessions with 3 snack items each 
· One Seminar Lunch 
· Writing materials (writing pad and pen) 
· Mints for all participants 
· Ice water 
· Complimentary carpark coupons for 10% of the guaranteed number of participants (24 hours from time of entry) 
ACCOMMODATION 
19 x Luxury Room (38sqm / 409sqf)
(Available, No room is being reserved) 
Luxury Rooms offer 49inch Smart TV, Bose Home Entertainment System, High Speed Internet Access, Bathroom with Deep Soaking Bath, Separate Rain Shower and complimentary access to SoFit Fitness; including a pool, cardio theatre and strength-training area. 
Single: 
Price: S$280.00++ (S$335.72), per room per night, inclusive of breakfast for one and WIFI 
The above special room rates are applicable for (8) rooms and above and room rates are non-commissionable. We wish to highlight that no soft bookings have been made and will be subjected to availability upon confirmation. 
Can we also arrange for you to come down for a site visit of both the accommodation and function space? 
Best regards, 
Kareen Teo 
Senior Sales Manager 
T. (+65) 6428 5051 – M. (+65) 9692 2071 
Sofitel Singapore City Centre 
9 Wallich Street 
Singapore 078885 
sofitel.com 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites.

Why: This email is from Sofitel's Director of Sales to Dynasty Travel's MICE team, updating the meeting participant count to 18. The email is part of an ongoing negotiation thread for a corporate MICE event (Moroccan delegation) with attached contract, proforma invoice, and credit card authorization form. It is clearly an update to an existing case, not a new lead. Classification: existing_case_update with high confidence. Worker decision: AI suggests existing-case update; human/router match required before mutation.

Re: Update on Proposal RequestclientExisting case
Liling.LEONG@sofitel.com · 13 Jul 2026

Hi Darren/ Account team Please see the updated figures in the credit card form. Are you able to e-sign on this document? We will also need the front and back copy of the credit card for processing. Look forward to hear from you. Warmest Regar

Show full stored email / quoted history
Hi Darren/ Account team 
Please see the updated figures in the credit card form. Are you able to e-sign on this document? We will also need the front and back copy of the credit card for processing. 
Look forward to hear from you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department <accounts@dynastytravel.com.sg>
Sent: Monday, July 13, 2026 3:42 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>; Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling 
The pdf form that you shared is not easy to fill out and we can't seem to save it. Moreover the digital signature can't accept an uploaded image. We have filled out the form but since it can't be saved, I am sharing a screenshot here. 
If you can accept this, please go ahead and make the charge based on the final figures Darren has shared. Otherwise, could you help us fill out and send us a docusign for signature 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, 13 July 2026 12:51
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Bonjour Darren 
Apologies for the error - please see the updated copy. 
As spoken, we can arrange to send a secured payment link if payment is via Master/VISA card. For AMEX payment, we will need your assistance to fill up the credit card authorization form with the front and back copy of AMEX card for our processing. 
Let me know 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, July 13, 2026 12:18 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
As corresponded, I have adjusted the meeting pax numbers to 19 and 17 persons respectively. 
Attached is the proforma invoice for your processing. 
I am on half day today but remain contactable. 🙂 look forward to hear from you soonest. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Wednesday, July 8, 2026 3:04 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your confirmation! Appreciate your help to review the contract and let me know if there is any changes required. 
With regards to the payment, how will it be made? If bank transfer is preferred, I will send across the proforma invoice. Otherwise, we can also send to you/finance team with the secured payment link (credit card payment). 
Hope to hear from you soonest as we are picking up very fast that period. 
Pending matters on top of the existing contract: - debrief date and timing for 15 persons - Racines Dinner confirmation 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Wednesday, July 8, 2026 11:44 AM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your email. I can accord the same rates based on the updated numbers and length of stay. However I will need confirmation fast as we are on above 90% occ on the week of 18 July 2026 currently. 
May I check how soon the client can confirm on their hotel selection? Will I be able to send a contract over today? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 8, 2026 11:26 AM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Liling, 
Here are the changes to the number of rooms required. I am so sorry for the changes up until the last minute now. 
13 rooms x 7 nights (19 th - 26 th July) 1 room x 10 nights (18 th - 28 th July) 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 06 July 2026 16:40
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Good afternoon to you! 
May I check if there is any update on your end? 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Friday, July 3, 2026 6:26 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your time earlier! 
I have checked and confirmed that the buffet dinner in Racines at SGD68++ for 2 persons is available on Sunday as well. So it will be applicable during the event dates. 
With regards to the debrief timing, do let me know and I can check & block the use of Library (beside 1864 Bar) or Club Millesime room for 15 persons. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Friday, July 3, 2026 4:17 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Good afternoon Liling, 
Looking forward to seeing you shortly. 🙂 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 16:17
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Sounds good. I will see you tomorrow at 530pm 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Thursday, July 2, 2026 4:06 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Li Ling, 
Thank you very much. Yes the period of stay will be from 19-25 July. 
Dining in Racines will be sufficient. 
Yes please, let's meet at 530pm tomorrow. I hope that is okay for you. Unfortunately, the client is currently based in Morocco and will not be attending this recce visit. 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 10:47
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your prompt reply! Noted that it will be 6 nights -may I confirm that the period of stay will be from 19 to 25 July 2026? 
We are having a promotional deal in our restaurant now - Racines, non exclusive venue till 31 July 2026 with buffet prices starting from SGD68++ for 2 persons. 
Please see more information below, 
https://sofitel.accor.com/en/hotels/A152/R001.restaurant.html 
If you can let me know the preference of guests dining in Racines or request for private rooms, I can revise the proposal accordingly to the dates. 
I will be available this Friday from 3pm to 4pm or from 5pm onwards (I have a 4pm appointment in between). Will that work for you and your client? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 11:39 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling, Thank you very much for stepping in and assisting me with this request. I appreciate the effort you've put into consolidating the proposal and working on the best possible rates. I have gone through the proposal, and there are just a couple of revisions that I would appreciate your assistance with: The accommodation should be based on a total stay of 6 nights . Could you also share the buffet dinner rates at Racines for our consideration? It would be helpful for us to compare the available dining options before making a decision. I also appreciate the venue recommendations. Both options sound suitable, and I'll review them together with my client before we decide on the preferred meeting setup. Lastly, I would be delighted to come by for a site visit and meet you in person. I think it would be a great opportunity not only to review the facilities for this delegation, but also to explore a stronger long-term partnership between Sofitel Singapore City Centre and Dynasty Travel, particularly for our MICE and corporate group projects in Singapore. Would you happen to be available sometime in the late afternoon or early evening this Friday? I look forward to hearing from you. Best regards, Darren
Dynasty Travel 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 01 July 2026 17:52
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Please allow me to introduce myself and take over this request. 
I have consolidated the details and prepared the proposal for your review. Noted that Kareen had quoted a very competitive pricing prior. Unfortunately our occupancy and availability does not allow us to accord the same proposed rate. I have revised the quotation to my best pricing, valid till 6 July 2026. 
For dinner options, we can either propose in a private meeting room or in our restaurant, Racines (non-exclusive). 🙂 Typically for buffet spread, we do require minimum pax of 30 persons, however I have maintained the same price for 15 persons. 
For meeting options, I would like to propose 2 venues in view on the number of delegates, Option 1: Tembusu --> bigger space that can hold up to 4 round tables. Require minimum spend of SGD3, 000++ per day. Daylight room (currently available) Option 2: Mempat I & II --> boardroom style up to 20 persons, daylight room. Comes with a private foyer area for coffee/snacks and discussion. No top up of minimum spend required. (waitlist on 24 July 2026) 
Will you or your client be keen to come by for a site visit? As I understand that the profile of guests are mostly high-level government and executive delegation. Also, may I check if there is any request for Executive Club or Suite room request? 
Meanwhile please note that no booking has been reserved and is subject to availability. 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 3:40 PM
To: TEO Kareen <Kareen.TEO@sofitel.com>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>; Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Kareen, Bonjour, and thank you for your email. It was a pleasure speaking with you as well, and I appreciate you taking the time to prepare the proposal. We are still working through the project with our client, and there have been some revisions to the requirements. I would appreciate your assistance in providing an updated quotation where applicable. The revised requirements are as follows: Accommodation: 15 Luxury Rooms (Single Occupancy) Meeting Package: 20 July 2026 (Monday, 9:00am – 1:00pm): 20 participants 24 July 2026 (Friday, 1:00pm – 5:00pm): 18 participants Dinner Buffet: Kindly include a quotation for dinner buffet arrangements for all 15 delegates on the following dates: 19 July 21 July 22 July 23 July 24 July 2026 For your context, this delegation comprises senior executives from Morocco's ONCF transport agency, who will be visiting Singapore for a series of meetings with our Ministry of Transport and various transport agencies. As this is a high-level government and executive delegation, we are carefully evaluating several hotel proposals to ensure the best overall fit for the programme. At the moment, we are also reviewing quotations from Grand Hyatt Singapore and The Fullerton Hotel Singapore. We would greatly appreciate it if Sofitel could continue to extend its most competitive rates and value-added offerings for our consideration. We believe Sofitel's location and product are well suited for this delegation, and we look forward to seeing your revised proposal. I'm also happy to arrange a call at your convenience should it be helpful to discuss any of the requirements in greater detail. Thank you once again, and I look forward to hearing from you. Warm regards, Darren 
From: TEO Kareen <Kareen.TEO@sofitel.com>
Sent: 22 June 2026 11:04
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>
Subject: RE: Update on Proposal Request Bonjour Darren 
Greetings from Sofitel Singapore City Centre! 
It was great speaking to you last Friday and I apologize for the delayed response. I am pleased to share the below proposal for your upcoming event in July 2026: 
EVENT DATE & TIME 
20 July 2026, Monday - 09:00 – 13:00hrs 
24 July 2026, Friday - 13:00 – 17:00hrs 
EVENT VENUE 
Tembusu (Level 5) 
(Available, however no room is being reserved) 
Use of Tembusu room requires a minimum spend of S$3,500.00++ per room per day 
ATTENDEES 
22 – 25 participants 
PROPOSED FLOORPLAN 
HALF DAY MEETING PACKAGE (WITH LUNCH) 
The Package price is at S$135.00++ per person per day with a minimum guarantee of 22 guests and includes the following: 
· Use of main meeting room from 9:00am – 1:00pm / 1:00pm – 5:00pm 
· Nespresso coffee & TWG Tea throughout the event 
· One coffee break sessions with 3 snack items each 
· One Seminar Lunch 
· Writing materials (writing pad and pen) 
· Mints for all participants 
· Ice water 
· Complimentary carpark coupons for 10% of the guaranteed number of participants (24 hours from time of entry) 
ACCOMMODATION 
19 x Luxury Room (38sqm / 409sqf)
(Available, No room is being reserved) 
Luxury Rooms offer 49inch Smart TV, Bose Home Entertainment System, High Speed Internet Access, Bathroom with Deep Soaking Bath, Separate Rain Shower and complimentary access to SoFit Fitness; including a pool, cardio theatre and strength-training area. 
Single: 
Price: S$280.00++ (S$335.72), per room per night, inclusive of breakfast for one and WIFI 
The above special room rates are applicable for (8) rooms and above and room rates are non-commissionable. We wish to highlight that no soft bookings have been made and will be subjected to availability upon confirmation. 
Can we also arrange for you to come down for a site visit of both the accommodation and function space? 
Best regards, 
Kareen Teo 
Senior Sales Manager 
T. (+65) 6428 5051 – M. (+65) 9692 2071 
Sofitel Singapore City Centre 
9 Wallich Street 
Singapore 078885 
sofitel.com 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites.

Why: Email from Sofitel Singapore City Centre (Director of Sales) to Dynasty Travel MICE department regarding payment processing for an existing MICE booking. The thread includes multiple exchanges about a proposal for a high-level government delegation from Morocco (ONCF) visiting Singapore in July 2026. The latest email requests e-signature on a credit card authorization form and front/back copy of the credit card. This is a clear continuation of an existing case, not a new lead. Business line is MICE based on the event type. Worker decision: AI suggests existing-case update; human/router match required before mutation.

Re: Update on Proposal RequestclientExisting case
darrentien@dynastytravel.com.sg · 13 Jul 2026

Dear Accounts team, Please help to acknowledge and sign off the contract and authorisation. Thank you very much. Best regards, Darren Dynasty Travel Get Outlook for iOS ________________________________ From: LEONG Li ling <Liling.LEONG@sofite

Show full stored email / quoted history
Dear Accounts team, 
Please help to acknowledge and sign off the contract and authorisation. Thank you very much. 
Best regards, Darren Dynasty Travel 
Get Outlook for iOS From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, 13 July 2026 15:47:00
To: Accounts Department <accounts@dynastytravel.com.sg>; Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren/ Account team 
Please see the updated figures in the credit card form. Are you able to e-sign on this document? We will also need the front and back copy of the credit card for processing. 
Look forward to hear from you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department <accounts@dynastytravel.com.sg>
Sent: Monday, July 13, 2026 3:42 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>; Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling 
The pdf form that you shared is not easy to fill out and we can't seem to save it. Moreover the digital signature can't accept an uploaded image. We have filled out the form but since it can't be saved, I am sharing a screenshot here. 
If you can accept this, please go ahead and make the charge based on the final figures Darren has shared. Otherwise, could you help us fill out and send us a docusign for signature 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, 13 July 2026 12:51
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Bonjour Darren 
Apologies for the error - please see the updated copy. 
As spoken, we can arrange to send a secured payment link if payment is via Master/VISA card. For AMEX payment, we will need your assistance to fill up the credit card authorization form with the front and back copy of AMEX card for our processing. 
Let me know 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, July 13, 2026 12:18 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
As corresponded, I have adjusted the meeting pax numbers to 19 and 17 persons respectively. 
Attached is the proforma invoice for your processing. 
I am on half day today but remain contactable. 🙂 look forward to hear from you soonest. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Wednesday, July 8, 2026 3:04 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your confirmation! Appreciate your help to review the contract and let me know if there is any changes required. 
With regards to the payment, how will it be made? If bank transfer is preferred, I will send across the proforma invoice. Otherwise, we can also send to you/finance team with the secured payment link (credit card payment). 
Hope to hear from you soonest as we are picking up very fast that period. 
Pending matters on top of the existing contract: - debrief date and timing for 15 persons - Racines Dinner confirmation 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Wednesday, July 8, 2026 11:44 AM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your email. I can accord the same rates based on the updated numbers and length of stay. However I will need confirmation fast as we are on above 90% occ on the week of 18 July 2026 currently. 
May I check how soon the client can confirm on their hotel selection? Will I be able to send a contract over today? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 8, 2026 11:26 AM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Liling, 
Here are the changes to the number of rooms required. I am so sorry for the changes up until the last minute now. 
13 rooms x 7 nights (19 th - 26 th July) 1 room x 10 nights (18 th - 28 th July) 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 06 July 2026 16:40
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Good afternoon to you! 
May I check if there is any update on your end? 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Friday, July 3, 2026 6:26 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your time earlier! 
I have checked and confirmed that the buffet dinner in Racines at SGD68++ for 2 persons is available on Sunday as well. So it will be applicable during the event dates. 
With regards to the debrief timing, do let me know and I can check & block the use of Library (beside 1864 Bar) or Club Millesime room for 15 persons. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Friday, July 3, 2026 4:17 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Good afternoon Liling, 
Looking forward to seeing you shortly. 🙂 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 16:17
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Sounds good. I will see you tomorrow at 530pm 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Thursday, July 2, 2026 4:06 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Li Ling, 
Thank you very much. Yes the period of stay will be from 19-25 July. 
Dining in Racines will be sufficient. 
Yes please, let's meet at 530pm tomorrow. I hope that is okay for you. Unfortunately, the client is currently based in Morocco and will not be attending this recce visit. 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 10:47
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your prompt reply! Noted that it will be 6 nights -may I confirm that the period of stay will be from 19 to 25 July 2026? 
We are having a promotional deal in our restaurant now - Racines, non exclusive venue till 31 July 2026 with buffet prices starting from SGD68++ for 2 persons. 
Please see more information below, 
https://sofitel.accor.com/en/hotels/A152/R001.restaurant.html 
If you can let me know the preference of guests dining in Racines or request for private rooms, I can revise the proposal accordingly to the dates. 
I will be available this Friday from 3pm to 4pm or from 5pm onwards (I have a 4pm appointment in between). Will that work for you and your client? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 11:39 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling, Thank you very much for stepping in and assisting me with this request. I appreciate the effort you've put into consolidating the proposal and working on the best possible rates. I have gone through the proposal, and there are just a couple of revisions that I would appreciate your assistance with: The accommodation should be based on a total stay of 6 nights . Could you also share the buffet dinner rates at Racines for our consideration? It would be helpful for us to compare the available dining options before making a decision. I also appreciate the venue recommendations. Both options sound suitable, and I'll review them together with my client before we decide on the preferred meeting setup. Lastly, I would be delighted to come by for a site visit and meet you in person. I think it would be a great opportunity not only to review the facilities for this delegation, but also to explore a stronger long-term partnership between Sofitel Singapore City Centre and Dynasty Travel, particularly for our MICE and corporate group projects in Singapore. Would you happen to be available sometime in the late afternoon or early evening this Friday? I look forward to hearing from you. Best regards, Darren
Dynasty Travel 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 01 July 2026 17:52
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Please allow me to introduce myself and take over this request. 
I have consolidated the details and prepared the proposal for your review. Noted that Kareen had quoted a very competitive pricing prior. Unfortunately our occupancy and availability does not allow us to accord the same proposed rate. I have revised the quotation to my best pricing, valid till 6 July 2026. 
For dinner options, we can either propose in a private meeting room or in our restaurant, Racines (non-exclusive). 🙂 Typically for buffet spread, we do require minimum pax of 30 persons, however I have maintained the same price for 15 persons. 
For meeting options, I would like to propose 2 venues in view on the number of delegates, Option 1: Tembusu --> bigger space that can hold up to 4 round tables. Require minimum spend of SGD3, 000++ per day. Daylight room (currently available) Option 2: Mempat I & II --> boardroom style up to 20 persons, daylight room. Comes with a private foyer area for coffee/snacks and discussion. No top up of minimum spend required. (waitlist on 24 July 2026) 
Will you or your client be keen to come by for a site visit? As I understand that the profile of guests are mostly high-level government and executive delegation. Also, may I check if there is any request for Executive Club or Suite room request? 
Meanwhile please note that no booking has been reserved and is subject to availability. 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 3:40 PM
To: TEO Kareen <Kareen.TEO@sofitel.com>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>; Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Kareen, Bonjour, and thank you for your email. It was a pleasure speaking with you as well, and I appreciate you taking the time to prepare the proposal. We are still working through the project with our client, and there have been some revisions to the requirements. I would appreciate your assistance in providing an updated quotation where applicable. The revised requirements are as follows: Accommodation: 15 Luxury Rooms (Single Occupancy) Meeting Package: 20 July 2026 (Monday, 9:00am – 1:00pm): 20 participants 24 July 2026 (Friday, 1:00pm – 5:00pm): 18 participants Dinner Buffet: Kindly include a quotation for dinner buffet arrangements for all 15 delegates on the following dates: 19 July 21 July 22 July 23 July 24 July 2026 For your context, this delegation comprises senior executives from Morocco's ONCF transport agency, who will be visiting Singapore for a series of meetings with our Ministry of Transport and various transport agencies. As this is a high-level government and executive delegation, we are carefully evaluating several hotel proposals to ensure the best overall fit for the programme. At the moment, we are also reviewing quotations from Grand Hyatt Singapore and The Fullerton Hotel Singapore. We would greatly appreciate it if Sofitel could continue to extend its most competitive rates and value-added offerings for our consideration. We believe Sofitel's location and product are well suited for this delegation, and we look forward to seeing your revised proposal. I'm also happy to arrange a call at your convenience should it be helpful to discuss any of the requirements in greater detail. Thank you once again, and I look forward to hearing from you. Warm regards, Darren 
From: TEO Kareen <Kareen.TEO@sofitel.com>
Sent: 22 June 2026 11:04
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>
Subject: RE: Update on Proposal Request Bonjour Darren 
Greetings from Sofitel Singapore City Centre! 
It was great speaking to you last Friday and I apologize for the delayed response. I am pleased to share the below proposal for your upcoming event in July 2026: 
EVENT DATE & TIME 
20 July 2026, Monday - 09:00 – 13:00hrs 
24 July 2026, Friday - 13:00 – 17:00hrs 
EVENT VENUE 
Tembusu (Level 5) 
(Available, however no room is being reserved) 
Use of Tembusu room requires a minimum spend of S$3,500.00++ per room per day 
ATTENDEES 
22 – 25 participants 
PROPOSED FLOORPLAN 
HALF DAY MEETING PACKAGE (WITH LUNCH) 
The Package price is at S$135.00++ per person per day with a minimum guarantee of 22 guests and includes the following: 
· Use of main meeting room from 9:00am – 1:00pm / 1:00pm – 5:00pm 
· Nespresso coffee & TWG Tea throughout the event 
· One coffee break sessions with 3 snack items each 
· One Seminar Lunch 
· Writing materials (writing pad and pen) 
· Mints for all participants 
· Ice water 
· Complimentary carpark coupons for 10% of the guaranteed number of participants (24 hours from time of entry) 
ACCOMMODATION 
19 x Luxury Room (38sqm / 409sqf)
(Available, No room is being reserved) 
Luxury Rooms offer 49inch Smart TV, Bose Home Entertainment System, High Speed Internet Access, Bathroom with Deep Soaking Bath, Separate Rain Shower and complimentary access to SoFit Fitness; including a pool, cardio theatre and strength-training area. 
Single: 
Price: S$280.00++ (S$335.72), per room per night, inclusive of breakfast for one and WIFI 
The above special room rates are applicable for (8) rooms and above and room rates are non-commissionable. We wish to highlight that no soft bookings have been made and will be subjected to availability upon confirmation. 
Can we also arrange for you to come down for a site visit of both the accommodation and function space? 
Best regards, 
Kareen Teo 
Senior Sales Manager 
T. (+65) 6428 5051 – M. (+65) 9692 2071 
Sofitel Singapore City Centre 
9 Wallich Street 
Singapore 078885 
sofitel.com 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites.

Why: This email is from an internal Dynasty Travel employee (Darren Tien) to the Accounts department, requesting sign-off on a contract and authorization. The full email thread reveals an ongoing MICE proposal for a government delegation from Morocco at Sofitel Singapore City Centre. It is clearly an update to an existing case, not a new lead. High confidence. Worker decision: AI suggests existing-case update; human/router match required before mutation.

Re: Update on Proposal RequestclientExisting case
accounts@dynastytravel.com.sg · 13 Jul 2026

Dear Li Ling Are you able to send the doc to us for e signature? Regards Patrick ________________________________ From: LEONG Li ling <Liling.LEONG@sofitel.com> Sent: Monday, 13 July 2026 15:47 To: Accounts Department <accounts@dynastytravel.co

Show full stored email / quoted history
Dear Li Ling 
Are you able to send the doc to us for e signature? 
Regards Patrick From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, 13 July 2026 15:47
To: Accounts Department <accounts@dynastytravel.com.sg>; Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren/ Account team 
Please see the updated figures in the credit card form. Are you able to e-sign on this document? We will also need the front and back copy of the credit card for processing. 
Look forward to hear from you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department <accounts@dynastytravel.com.sg>
Sent: Monday, July 13, 2026 3:42 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>; Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling 
The pdf form that you shared is not easy to fill out and we can't seem to save it. Moreover the digital signature can't accept an uploaded image. We have filled out the form but since it can't be saved, I am sharing a screenshot here. 
If you can accept this, please go ahead and make the charge based on the final figures Darren has shared. Otherwise, could you help us fill out and send us a docusign for signature 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, 13 July 2026 12:51
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Bonjour Darren 
Apologies for the error - please see the updated copy. 
As spoken, we can arrange to send a secured payment link if payment is via Master/VISA card. For AMEX payment, we will need your assistance to fill up the credit card authorization form with the front and back copy of AMEX card for our processing. 
Let me know 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, July 13, 2026 12:18 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
As corresponded, I have adjusted the meeting pax numbers to 19 and 17 persons respectively. 
Attached is the proforma invoice for your processing. 
I am on half day today but remain contactable. 🙂 look forward to hear from you soonest. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Wednesday, July 8, 2026 3:04 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your confirmation! Appreciate your help to review the contract and let me know if there is any changes required. 
With regards to the payment, how will it be made? If bank transfer is preferred, I will send across the proforma invoice. Otherwise, we can also send to you/finance team with the secured payment link (credit card payment). 
Hope to hear from you soonest as we are picking up very fast that period. 
Pending matters on top of the existing contract: - debrief date and timing for 15 persons - Racines Dinner confirmation 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Wednesday, July 8, 2026 11:44 AM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your email. I can accord the same rates based on the updated numbers and length of stay. However I will need confirmation fast as we are on above 90% occ on the week of 18 July 2026 currently. 
May I check how soon the client can confirm on their hotel selection? Will I be able to send a contract over today? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 8, 2026 11:26 AM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Liling, 
Here are the changes to the number of rooms required. I am so sorry for the changes up until the last minute now. 
13 rooms x 7 nights (19 th - 26 th July) 1 room x 10 nights (18 th - 28 th July) 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 06 July 2026 16:40
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Good afternoon to you! 
May I check if there is any update on your end? 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Friday, July 3, 2026 6:26 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your time earlier! 
I have checked and confirmed that the buffet dinner in Racines at SGD68++ for 2 persons is available on Sunday as well. So it will be applicable during the event dates. 
With regards to the debrief timing, do let me know and I can check & block the use of Library (beside 1864 Bar) or Club Millesime room for 15 persons. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Friday, July 3, 2026 4:17 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Good afternoon Liling, 
Looking forward to seeing you shortly. 🙂 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 16:17
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Sounds good. I will see you tomorrow at 530pm 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Thursday, July 2, 2026 4:06 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Li Ling, 
Thank you very much. Yes the period of stay will be from 19-25 July. 
Dining in Racines will be sufficient. 
Yes please, let's meet at 530pm tomorrow. I hope that is okay for you. Unfortunately, the client is currently based in Morocco and will not be attending this recce visit. 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 10:47
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your prompt reply! Noted that it will be 6 nights -may I confirm that the period of stay will be from 19 to 25 July 2026? 
We are having a promotional deal in our restaurant now - Racines, non exclusive venue till 31 July 2026 with buffet prices starting from SGD68++ for 2 persons. 
Please see more information below, 
https://sofitel.accor.com/en/hotels/A152/R001.restaurant.html 
If you can let me know the preference of guests dining in Racines or request for private rooms, I can revise the proposal accordingly to the dates. 
I will be available this Friday from 3pm to 4pm or from 5pm onwards (I have a 4pm appointment in between). Will that work for you and your client? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 11:39 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling, Thank you very much for stepping in and assisting me with this request. I appreciate the effort you've put into consolidating the proposal and working on the best possible rates. I have gone through the proposal, and there are just a couple of revisions that I would appreciate your assistance with: The accommodation should be based on a total stay of 6 nights . Could you also share the buffet dinner rates at Racines for our consideration? It would be helpful for us to compare the available dining options before making a decision. I also appreciate the venue recommendations. Both options sound suitable, and I'll review them together with my client before we decide on the preferred meeting setup. Lastly, I would be delighted to come by for a site visit and meet you in person. I think it would be a great opportunity not only to review the facilities for this delegation, but also to explore a stronger long-term partnership between Sofitel Singapore City Centre and Dynasty Travel, particularly for our MICE and corporate group projects in Singapore. Would you happen to be available sometime in the late afternoon or early evening this Friday? I look forward to hearing from you. Best regards, Darren
Dynasty Travel 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 01 July 2026 17:52
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Please allow me to introduce myself and take over this request. 
I have consolidated the details and prepared the proposal for your review. Noted that Kareen had quoted a very competitive pricing prior. Unfortunately our occupancy and availability does not allow us to accord the same proposed rate. I have revised the quotation to my best pricing, valid till 6 July 2026. 
For dinner options, we can either propose in a private meeting room or in our restaurant, Racines (non-exclusive). 🙂 Typically for buffet spread, we do require minimum pax of 30 persons, however I have maintained the same price for 15 persons. 
For meeting options, I would like to propose 2 venues in view on the number of delegates, Option 1: Tembusu --> bigger space that can hold up to 4 round tables. Require minimum spend of SGD3, 000++ per day. Daylight room (currently available) Option 2: Mempat I & II --> boardroom style up to 20 persons, daylight room. Comes with a private foyer area for coffee/snacks and discussion. No top up of minimum spend required. (waitlist on 24 July 2026) 
Will you or your client be keen to come by for a site visit? As I understand that the profile of guests are mostly high-level government and executive delegation. Also, may I check if there is any request for Executive Club or Suite room request? 
Meanwhile please note that no booking has been reserved and is subject to availability. 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 3:40 PM
To: TEO Kareen <Kareen.TEO@sofitel.com>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>; Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Kareen, Bonjour, and thank you for your email. It was a pleasure speaking with you as well, and I appreciate you taking the time to prepare the proposal. We are still working through the project with our client, and there have been some revisions to the requirements. I would appreciate your assistance in providing an updated quotation where applicable. The revised requirements are as follows: Accommodation: 15 Luxury Rooms (Single Occupancy) Meeting Package: 20 July 2026 (Monday, 9:00am – 1:00pm): 20 participants 24 July 2026 (Friday, 1:00pm – 5:00pm): 18 participants Dinner Buffet: Kindly include a quotation for dinner buffet arrangements for all 15 delegates on the following dates: 19 July 21 July 22 July 23 July 24 July 2026 For your context, this delegation comprises senior executives from Morocco's ONCF transport agency, who will be visiting Singapore for a series of meetings with our Ministry of Transport and various transport agencies. As this is a high-level government and executive delegation, we are carefully evaluating several hotel proposals to ensure the best overall fit for the programme. At the moment, we are also reviewing quotations from Grand Hyatt Singapore and The Fullerton Hotel Singapore. We would greatly appreciate it if Sofitel could continue to extend its most competitive rates and value-added offerings for our consideration. We believe Sofitel's location and product are well suited for this delegation, and we look forward to seeing your revised proposal. I'm also happy to arrange a call at your convenience should it be helpful to discuss any of the requirements in greater detail. Thank you once again, and I look forward to hearing from you. Warm regards, Darren 
From: TEO Kareen <Kareen.TEO@sofitel.com>
Sent: 22 June 2026 11:04
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>
Subject: RE: Update on Proposal Request Bonjour Darren 
Greetings from Sofitel Singapore City Centre! 
It was great speaking to you last Friday and I apologize for the delayed response. I am pleased to share the below proposal for your upcoming event in July 2026: 
EVENT DATE & TIME 
20 July 2026, Monday - 09:00 – 13:00hrs 
24 July 2026, Friday - 13:00 – 17:00hrs 
EVENT VENUE 
Tembusu (Level 5) 
(Available, however no room is being reserved) 
Use of Tembusu room requires a minimum spend of S$3,500.00++ per room per day 
ATTENDEES 
22 – 25 participants 
PROPOSED FLOORPLAN 
HALF DAY MEETING PACKAGE (WITH LUNCH) 
The Package price is at S$135.00++ per person per day with a minimum guarantee of 22 guests and includes the following: 
· Use of main meeting room from 9:00am – 1:00pm / 1:00pm – 5:00pm 
· Nespresso coffee & TWG Tea throughout the event 
· One coffee break sessions with 3 snack items each 
· One Seminar Lunch 
· Writing materials (writing pad and pen) 
· Mints for all participants 
· Ice water 
· Complimentary carpark coupons for 10% of the guaranteed number of participants (24 hours from time of entry) 
ACCOMMODATION 
19 x Luxury Room (38sqm / 409sqf)
(Available, No room is being reserved) 
Luxury Rooms offer 49inch Smart TV, Bose Home Entertainment System, High Speed Internet Access, Bathroom with Deep Soaking Bath, Separate Rain Shower and complimentary access to SoFit Fitness; including a pool, cardio theatre and strength-training area. 
Single: 
Price: S$280.00++ (S$335.72), per room per night, inclusive of breakfast for one and WIFI 
The above special room rates are applicable for (8) rooms and above and room rates are non-commissionable. We wish to highlight that no soft bookings have been made and will be subjected to availability upon confirmation. 
Can we also arrange for you to come down for a site visit of both the accommodation and function space? 
Best regards, 
Kareen Teo 
Senior Sales Manager 
T. (+65) 6428 5051 – M. (+65) 9692 2071 
Sofitel Singapore City Centre 
9 Wallich Street 
Singapore 078885 
sofitel.com 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites.

Why: This email is from Dynasty Travel's accounts department to a hotel supplier (Sofitel) regarding e-signature on a credit card authorization form for a MICE group booking. The entire chain is a negotiation between Dynasty Travel (MICE Dept) and Sofitel for a delegation from Morocco. This is not a new lead; it is an update on an existing case. Classification: existing_case_update. Business line: MICE. LeadType: mice_incentive. Worker decision: AI suggests existing-case update; human/router match required before mutation.

Re: Update on Proposal RequestclientExisting case
Liling.LEONG@sofitel.com · 13 Jul 2026

Hi Patrick Please see attached and let me know if you can e-sign on the copies. Warmest Regards, Leong Li Ling Director of Sales T : +65 6428 5053 Sofitel Singapore City Centre 9 Wallich Street, Singapore 078885 www.sofitel.com

Show full stored email / quoted history
Hi Patrick 
Please see attached and let me know if you can e-sign on the copies. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department <accounts@dynastytravel.com.sg>
Sent: Monday, July 13, 2026 4:00 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>; Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling 
Are you able to send the doc to us for e signature? 
Regards Patrick From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, 13 July 2026 15:47
To: Accounts Department <accounts@dynastytravel.com.sg>; Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren/ Account team 
Please see the updated figures in the credit card form. Are you able to e-sign on this document? We will also need the front and back copy of the credit card for processing. 
Look forward to hear from you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department <accounts@dynastytravel.com.sg>
Sent: Monday, July 13, 2026 3:42 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>; Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling 
The pdf form that you shared is not easy to fill out and we can't seem to save it. Moreover the digital signature can't accept an uploaded image. We have filled out the form but since it can't be saved, I am sharing a screenshot here. 
If you can accept this, please go ahead and make the charge based on the final figures Darren has shared. Otherwise, could you help us fill out and send us a docusign for signature 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, 13 July 2026 12:51
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Bonjour Darren 
Apologies for the error - please see the updated copy. 
As spoken, we can arrange to send a secured payment link if payment is via Master/VISA card. For AMEX payment, we will need your assistance to fill up the credit card authorization form with the front and back copy of AMEX card for our processing. 
Let me know 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, July 13, 2026 12:18 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
As corresponded, I have adjusted the meeting pax numbers to 19 and 17 persons respectively. 
Attached is the proforma invoice for your processing. 
I am on half day today but remain contactable. 🙂 look forward to hear from you soonest. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Wednesday, July 8, 2026 3:04 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your confirmation! Appreciate your help to review the contract and let me know if there is any changes required. 
With regards to the payment, how will it be made? If bank transfer is preferred, I will send across the proforma invoice. Otherwise, we can also send to you/finance team with the secured payment link (credit card payment). 
Hope to hear from you soonest as we are picking up very fast that period. 
Pending matters on top of the existing contract: - debrief date and timing for 15 persons - Racines Dinner confirmation 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Wednesday, July 8, 2026 11:44 AM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your email. I can accord the same rates based on the updated numbers and length of stay. However I will need confirmation fast as we are on above 90% occ on the week of 18 July 2026 currently. 
May I check how soon the client can confirm on their hotel selection? Will I be able to send a contract over today? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 8, 2026 11:26 AM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Liling, 
Here are the changes to the number of rooms required. I am so sorry for the changes up until the last minute now. 
13 rooms x 7 nights (19 th - 26 th July) 1 room x 10 nights (18 th - 28 th July) 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 06 July 2026 16:40
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Good afternoon to you! 
May I check if there is any update on your end? 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Friday, July 3, 2026 6:26 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your time earlier! 
I have checked and confirmed that the buffet dinner in Racines at SGD68++ for 2 persons is available on Sunday as well. So it will be applicable during the event dates. 
With regards to the debrief timing, do let me know and I can check & block the use of Library (beside 1864 Bar) or Club Millesime room for 15 persons. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Friday, July 3, 2026 4:17 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Good afternoon Liling, 
Looking forward to seeing you shortly. 🙂 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 16:17
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Sounds good. I will see you tomorrow at 530pm 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Thursday, July 2, 2026 4:06 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Li Ling, 
Thank you very much. Yes the period of stay will be from 19-25 July. 
Dining in Racines will be sufficient. 
Yes please, let's meet at 530pm tomorrow. I hope that is okay for you. Unfortunately, the client is currently based in Morocco and will not be attending this recce visit. 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 10:47
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your prompt reply! Noted that it will be 6 nights -may I confirm that the period of stay will be from 19 to 25 July 2026? 
We are having a promotional deal in our restaurant now - Racines, non exclusive venue till 31 July 2026 with buffet prices starting from SGD68++ for 2 persons. 
Please see more information below, 
https://sofitel.accor.com/en/hotels/A152/R001.restaurant.html 
If you can let me know the preference of guests dining in Racines or request for private rooms, I can revise the proposal accordingly to the dates. 
I will be available this Friday from 3pm to 4pm or from 5pm onwards (I have a 4pm appointment in between). Will that work for you and your client? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 11:39 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling, Thank you very much for stepping in and assisting me with this request. I appreciate the effort you've put into consolidating the proposal and working on the best possible rates. I have gone through the proposal, and there are just a couple of revisions that I would appreciate your assistance with: The accommodation should be based on a total stay of 6 nights . Could you also share the buffet dinner rates at Racines for our consideration? It would be helpful for us to compare the available dining options before making a decision. I also appreciate the venue recommendations. Both options sound suitable, and I'll review them together with my client before we decide on the preferred meeting setup. Lastly, I would be delighted to come by for a site visit and meet you in person. I think it would be a great opportunity not only to review the facilities for this delegation, but also to explore a stronger long-term partnership between Sofitel Singapore City Centre and Dynasty Travel, particularly for our MICE and corporate group projects in Singapore. Would you happen to be available sometime in the late afternoon or early evening this Friday? I look forward to hearing from you. Best regards, Darren
Dynasty Travel 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 01 July 2026 17:52
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Please allow me to introduce myself and take over this request. 
I have consolidated the details and prepared the proposal for your review. Noted that Kareen had quoted a very competitive pricing prior. Unfortunately our occupancy and availability does not allow us to accord the same proposed rate. I have revised the quotation to my best pricing, valid till 6 July 2026. 
For dinner options, we can either propose in a private meeting room or in our restaurant, Racines (non-exclusive). 🙂 Typically for buffet spread, we do require minimum pax of 30 persons, however I have maintained the same price for 15 persons. 
For meeting options, I would like to propose 2 venues in view on the number of delegates, Option 1: Tembusu --> bigger space that can hold up to 4 round tables. Require minimum spend of SGD3, 000++ per day. Daylight room (currently available) Option 2: Mempat I & II --> boardroom style up to 20 persons, daylight room. Comes with a private foyer area for coffee/snacks and discussion. No top up of minimum spend required. (waitlist on 24 July 2026) 
Will you or your client be keen to come by for a site visit? As I understand that the profile of guests are mostly high-level government and executive delegation. Also, may I check if there is any request for Executive Club or Suite room request? 
Meanwhile please note that no booking has been reserved and is subject to availability. 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 3:40 PM
To: TEO Kareen <Kareen.TEO@sofitel.com>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>; Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Kareen, Bonjour, and thank you for your email. It was a pleasure speaking with you as well, and I appreciate you taking the time to prepare the proposal. We are still working through the project with our client, and there have been some revisions to the requirements. I would appreciate your assistance in providing an updated quotation where applicable. The revised requirements are as follows: Accommodation: 15 Luxury Rooms (Single Occupancy) Meeting Package: 20 July 2026 (Monday, 9:00am – 1:00pm): 20 participants 24 July 2026 (Friday, 1:00pm – 5:00pm): 18 participants Dinner Buffet: Kindly include a quotation for dinner buffet arrangements for all 15 delegates on the following dates: 19 July 21 July 22 July 23 July 24 July 2026 For your context, this delegation comprises senior executives from Morocco's ONCF transport agency, who will be visiting Singapore for a series of meetings with our Ministry of Transport and various transport agencies. As this is a high-level government and executive delegation, we are carefully evaluating several hotel proposals to ensure the best overall fit for the programme. At the moment, we are also reviewing quotations from Grand Hyatt Singapore and The Fullerton Hotel Singapore. We would greatly appreciate it if Sofitel could continue to extend its most competitive rates and value-added offerings for our consideration. We believe Sofitel's location and product are well suited for this delegation, and we look forward to seeing your revised proposal. I'm also happy to arrange a call at your convenience should it be helpful to discuss any of the requirements in greater detail. Thank you once again, and I look forward to hearing from you. Warm regards, Darren 
From: TEO Kareen <Kareen.TEO@sofitel.com>
Sent: 22 June 2026 11:04
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>
Subject: RE: Update on Proposal Request Bonjour Darren 
Greetings from Sofitel Singapore City Centre! 
It was great speaking to you last Friday and I apologize for the delayed response. I am pleased to share the below proposal for your upcoming event in July 2026: 
EVENT DATE & TIME 
20 July 2026, Monday - 09:00 – 13:00hrs 
24 July 2026, Friday - 13:00 – 17:00hrs 
EVENT VENUE 
Tembusu (Level 5) 
(Available, however no room is being reserved) 
Use of Tembusu room requires a minimum spend of S$3,500.00++ per room per day 
ATTENDEES 
22 – 25 participants 
PROPOSED FLOORPLAN 
HALF DAY MEETING PACKAGE (WITH LUNCH) 
The Package price is at S$135.00++ per person per day with a minimum guarantee of 22 guests and includes the following: 
· Use of main meeting room from 9:00am – 1:00pm / 1:00pm – 5:00pm 
· Nespresso coffee & TWG Tea throughout the event 
· One coffee break sessions with 3 snack items each 
· One Seminar Lunch 
· Writing materials (writing pad and pen) 
· Mints for all participants 
· Ice water 
· Complimentary carpark coupons for 10% of the guaranteed number of participants (24 hours from time of entry) 
ACCOMMODATION 
19 x Luxury Room (38sqm / 409sqf)
(Available, No room is being reserved) 
Luxury Rooms offer 49inch Smart TV, Bose Home Entertainment System, High Speed Internet Access, Bathroom with Deep Soaking Bath, Separate Rain Shower and complimentary access to SoFit Fitness; including a pool, cardio theatre and strength-training area. 
Single: 
Price: S$280.00++ (S$335.72), per room per night, inclusive of breakfast for one and WIFI 
The above special room rates are applicable for (8) rooms and above and room rates are non-commissionable. We wish to highlight that no soft bookings have been made and will be subjected to availability upon confirmation. 
Can we also arrange for you to come down for a site visit of both the accommodation and function space? 
Best regards, 
Kareen Teo 
Senior Sales Manager 
T. (+65) 6428 5051 – M. (+65) 9692 2071 
Sofitel Singapore City Centre 
9 Wallich Street 
Singapore 078885 
sofitel.com 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites.

Why: This email is a continuation of an existing thread for a confirmed MICE booking (Moroccan government delegation). The sender (Sofitel sales director) is sending contract and invoice for e-signature and payment. It is not a new client lead. Classification: existing_case_update. Business line MICE is strongly supported. The attachments confirm the booking details. Trip facts extracted from contract and invoice. Recommended next action is to attach to the existing case rather than treat as a new lead. Worker decision: AI suggests existing-case update; human/router match required before mutation.

Re: Update on Proposal RequestclientExisting case
looihm@dynastytravel.com.sg · 13 Jul 2026

Hi Darren, Sorry to trouble you, but could you please attach the client's invoice to this email thread? Thanks, HM ________________________________ From: LEONG Li ling <Liling.LEONG@sofitel.com> Sent: Monday, July 13, 2026 4:12 PM To: Accounts De

Show full stored email / quoted history
Hi Darren, Sorry to trouble you, but could you please attach the client's invoice to this email thread? Thanks, HM 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, July 13, 2026 4:12 PM
To: Accounts Department <accounts@dynastytravel.com.sg>; Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request 
Hi Patrick 
Please see attached and let me know if you can e-sign on the copies. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department <accounts@dynastytravel.com.sg>
Sent: Monday, July 13, 2026 4:00 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>; Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling 
Are you able to send the doc to us for e signature? 
Regards Patrick From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, 13 July 2026 15:47
To: Accounts Department <accounts@dynastytravel.com.sg>; Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren/ Account team 
Please see the updated figures in the credit card form. Are you able to e-sign on this document? We will also need the front and back copy of the credit card for processing. 
Look forward to hear from you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department <accounts@dynastytravel.com.sg>
Sent: Monday, July 13, 2026 3:42 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>; Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling 
The pdf form that you shared is not easy to fill out and we can't seem to save it. Moreover the digital signature can't accept an uploaded image. We have filled out the form but since it can't be saved, I am sharing a screenshot here. 
If you can accept this, please go ahead and make the charge based on the final figures Darren has shared. Otherwise, could you help us fill out and send us a docusign for signature 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, 13 July 2026 12:51
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Bonjour Darren 
Apologies for the error - please see the updated copy. 
As spoken, we can arrange to send a secured payment link if payment is via Master/VISA card. For AMEX payment, we will need your assistance to fill up the credit card authorization form with the front and back copy of AMEX card for our processing. 
Let me know 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, July 13, 2026 12:18 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
As corresponded, I have adjusted the meeting pax numbers to 19 and 17 persons respectively. 
Attached is the proforma invoice for your processing. 
I am on half day today but remain contactable. 🙂 look forward to hear from you soonest. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Wednesday, July 8, 2026 3:04 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your confirmation! Appreciate your help to review the contract and let me know if there is any changes required. 
With regards to the payment, how will it be made? If bank transfer is preferred, I will send across the proforma invoice. Otherwise, we can also send to you/finance team with the secured payment link (credit card payment). 
Hope to hear from you soonest as we are picking up very fast that period. 
Pending matters on top of the existing contract: - debrief date and timing for 15 persons - Racines Dinner confirmation 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Wednesday, July 8, 2026 11:44 AM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your email. I can accord the same rates based on the updated numbers and length of stay. However I will need confirmation fast as we are on above 90% occ on the week of 18 July 2026 currently. 
May I check how soon the client can confirm on their hotel selection? Will I be able to send a contract over today? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 8, 2026 11:26 AM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Liling, 
Here are the changes to the number of rooms required. I am so sorry for the changes up until the last minute now. 
13 rooms x 7 nights (19 th - 26 th July) 1 room x 10 nights (18 th - 28 th July) 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 06 July 2026 16:40
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Good afternoon to you! 
May I check if there is any update on your end? 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Friday, July 3, 2026 6:26 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your time earlier! 
I have checked and confirmed that the buffet dinner in Racines at SGD68++ for 2 persons is available on Sunday as well. So it will be applicable during the event dates. 
With regards to the debrief timing, do let me know and I can check & block the use of Library (beside 1864 Bar) or Club Millesime room for 15 persons. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Friday, July 3, 2026 4:17 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Good afternoon Liling, 
Looking forward to seeing you shortly. 🙂 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 16:17
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Sounds good. I will see you tomorrow at 530pm 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Thursday, July 2, 2026 4:06 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Li Ling, 
Thank you very much. Yes the period of stay will be from 19-25 July. 
Dining in Racines will be sufficient. 
Yes please, let's meet at 530pm tomorrow. I hope that is okay for you. Unfortunately, the client is currently based in Morocco and will not be attending this recce visit. 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 10:47
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your prompt reply! Noted that it will be 6 nights -may I confirm that the period of stay will be from 19 to 25 July 2026? 
We are having a promotional deal in our restaurant now - Racines, non exclusive venue till 31 July 2026 with buffet prices starting from SGD68++ for 2 persons. 
Please see more information below, 
https://sofitel.accor.com/en/hotels/A152/R001.restaurant.html 
If you can let me know the preference of guests dining in Racines or request for private rooms, I can revise the proposal accordingly to the dates. 
I will be available this Friday from 3pm to 4pm or from 5pm onwards (I have a 4pm appointment in between). Will that work for you and your client? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 11:39 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling, Thank you very much for stepping in and assisting me with this request. I appreciate the effort you've put into consolidating the proposal and working on the best possible rates. I have gone through the proposal, and there are just a couple of revisions that I would appreciate your assistance with: The accommodation should be based on a total stay of 6 nights . Could you also share the buffet dinner rates at Racines for our consideration? It would be helpful for us to compare the available dining options before making a decision. I also appreciate the venue recommendations. Both options sound suitable, and I'll review them together with my client before we decide on the preferred meeting setup. Lastly, I would be delighted to come by for a site visit and meet you in person. I think it would be a great opportunity not only to review the facilities for this delegation, but also to explore a stronger long-term partnership between Sofitel Singapore City Centre and Dynasty Travel, particularly for our MICE and corporate group projects in Singapore. Would you happen to be available sometime in the late afternoon or early evening this Friday? I look forward to hearing from you. Best regards, Darren
Dynasty Travel 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 01 July 2026 17:52
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Please allow me to introduce myself and take over this request. 
I have consolidated the details and prepared the proposal for your review. Noted that Kareen had quoted a very competitive pricing prior. Unfortunately our occupancy and availability does not allow us to accord the same proposed rate. I have revised the quotation to my best pricing, valid till 6 July 2026. 
For dinner options, we can either propose in a private meeting room or in our restaurant, Racines (non-exclusive). 🙂 Typically for buffet spread, we do require minimum pax of 30 persons, however I have maintained the same price for 15 persons. 
For meeting options, I would like to propose 2 venues in view on the number of delegates, Option 1: Tembusu --> bigger space that can hold up to 4 round tables. Require minimum spend of SGD3, 000++ per day. Daylight room (currently available) Option 2: Mempat I & II --> boardroom style up to 20 persons, daylight room. Comes with a private foyer area for coffee/snacks and discussion. No top up of minimum spend required. (waitlist on 24 July 2026) 
Will you or your client be keen to come by for a site visit? As I understand that the profile of guests are mostly high-level government and executive delegation. Also, may I check if there is any request for Executive Club or Suite room request? 
Meanwhile please note that no booking has been reserved and is subject to availability. 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 3:40 PM
To: TEO Kareen <Kareen.TEO@sofitel.com>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>; Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Kareen, Bonjour, and thank you for your email. It was a pleasure speaking with you as well, and I appreciate you taking the time to prepare the proposal. We are still working through the project with our client, and there have been some revisions to the requirements. I would appreciate your assistance in providing an updated quotation where applicable. The revised requirements are as follows: Accommodation: 15 Luxury Rooms (Single Occupancy) Meeting Package: 20 July 2026 (Monday, 9:00am – 1:00pm): 20 participants 24 July 2026 (Friday, 1:00pm – 5:00pm): 18 participants Dinner Buffet: Kindly include a quotation for dinner buffet arrangements for all 15 delegates on the following dates: 19 July 21 July 22 July 23 July 24 July 2026 For your context, this delegation comprises senior executives from Morocco's ONCF transport agency, who will be visiting Singapore for a series of meetings with our Ministry of Transport and various transport agencies. As this is a high-level government and executive delegation, we are carefully evaluating several hotel proposals to ensure the best overall fit for the programme. At the moment, we are also reviewing quotations from Grand Hyatt Singapore and The Fullerton Hotel Singapore. We would greatly appreciate it if Sofitel could continue to extend its most competitive rates and value-added offerings for our consideration. We believe Sofitel's location and product are well suited for this delegation, and we look forward to seeing your revised proposal. I'm also happy to arrange a call at your convenience should it be helpful to discuss any of the requirements in greater detail. Thank you once again, and I look forward to hearing from you. Warm regards, Darren 
From: TEO Kareen <Kareen.TEO@sofitel.com>
Sent: 22 June 2026 11:04
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>
Subject: RE: Update on Proposal Request Bonjour Darren 
Greetings from Sofitel Singapore City Centre! 
It was great speaking to you last Friday and I apologize for the delayed response. I am pleased to share the below proposal for your upcoming event in July 2026: 
EVENT DATE & TIME 
20 July 2026, Monday - 09:00 – 13:00hrs 
24 July 2026, Friday - 13:00 – 17:00hrs 
EVENT VENUE 
Tembusu (Level 5) 
(Available, however no room is being reserved) 
Use of Tembusu room requires a minimum spend of S$3,500.00++ per room per day 
ATTENDEES 
22 – 25 participants 
PROPOSED FLOORPLAN 
HALF DAY MEETING PACKAGE (WITH LUNCH) 
The Package price is at S$135.00++ per person per day with a minimum guarantee of 22 guests and includes the following: 
· Use of main meeting room from 9:00am – 1:00pm / 1:00pm – 5:00pm 
· Nespresso coffee & TWG Tea throughout the event 
· One coffee break sessions with 3 snack items each 
· One Seminar Lunch 
· Writing materials (writing pad and pen) 
· Mints for all participants 
· Ice water 
· Complimentary carpark coupons for 10% of the guaranteed number of participants (24 hours from time of entry) 
ACCOMMODATION 
19 x Luxury Room (38sqm / 409sqf)
(Available, No room is being reserved) 
Luxury Rooms offer 49inch Smart TV, Bose Home Entertainment System, High Speed Internet Access, Bathroom with Deep Soaking Bath, Separate Rain Shower and complimentary access to SoFit Fitness; including a pool, cardio theatre and strength-training area. 
Single: 
Price: S$280.00++ (S$335.72), per room per night, inclusive of breakfast for one and WIFI 
The above special room rates are applicable for (8) rooms and above and room rates are non-commissionable. We wish to highlight that no soft bookings have been made and will be subjected to availability upon confirmation. 
Can we also arrange for you to come down for a site visit of both the accommodation and function space? 
Best regards, 
Kareen Teo 
Senior Sales Manager 
T. (+65) 6428 5051 – M. (+65) 9692 2071 
Sofitel Singapore City Centre 
9 Wallich Street 
Singapore 078885 
sofitel.com 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites.

Why: This email is an internal request from HM to attach the client's invoice to an existing email thread regarding a MICE proposal for a Moroccan delegation. The thread involves ongoing coordination with Sofitel. It is not a new lead; it is an update to an existing case. Worker decision: AI suggests existing-case update; human/router match required before mutation.

Re: Update on Proposal RequestclientExisting case
darrentien@dynastytravel.com.sg · 13 Jul 2026

Hi HM, Here you go Best , Darren ________________________________ From: HeNg MinG <looihm@dynastytravel.com.sg> Sent: 13 July 2026 16:55 To: Darren Tien <darrentien@dynastytravel.com.sg> Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg

Show full stored email / quoted history
Hi HM, 
Here you go 
Best , Darren From: HeNg MinG <looihm@dynastytravel.com.sg>
Sent: 13 July 2026 16:55
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>; Accounts Department <accounts@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren, Sorry to trouble you, but could you please attach the client's invoice to this email thread? Thanks, HM 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, July 13, 2026 4:12 PM
To: Accounts Department <accounts@dynastytravel.com.sg>; Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request 
Hi Patrick 
Please see attached and let me know if you can e-sign on the copies. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department <accounts@dynastytravel.com.sg>
Sent: Monday, July 13, 2026 4:00 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>; Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling 
Are you able to send the doc to us for e signature? 
Regards Patrick From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, 13 July 2026 15:47
To: Accounts Department <accounts@dynastytravel.com.sg>; Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren/ Account team 
Please see the updated figures in the credit card form. Are you able to e-sign on this document? We will also need the front and back copy of the credit card for processing. 
Look forward to hear from you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department <accounts@dynastytravel.com.sg>
Sent: Monday, July 13, 2026 3:42 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>; Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling 
The pdf form that you shared is not easy to fill out and we can't seem to save it. Moreover the digital signature can't accept an uploaded image. We have filled out the form but since it can't be saved, I am sharing a screenshot here. 
If you can accept this, please go ahead and make the charge based on the final figures Darren has shared. Otherwise, could you help us fill out and send us a docusign for signature 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, 13 July 2026 12:51
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Bonjour Darren 
Apologies for the error - please see the updated copy. 
As spoken, we can arrange to send a secured payment link if payment is via Master/VISA card. For AMEX payment, we will need your assistance to fill up the credit card authorization form with the front and back copy of AMEX card for our processing. 
Let me know 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, July 13, 2026 12:18 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
As corresponded, I have adjusted the meeting pax numbers to 19 and 17 persons respectively. 
Attached is the proforma invoice for your processing. 
I am on half day today but remain contactable. 🙂 look forward to hear from you soonest. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Wednesday, July 8, 2026 3:04 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your confirmation! Appreciate your help to review the contract and let me know if there is any changes required. 
With regards to the payment, how will it be made? If bank transfer is preferred, I will send across the proforma invoice. Otherwise, we can also send to you/finance team with the secured payment link (credit card payment). 
Hope to hear from you soonest as we are picking up very fast that period. 
Pending matters on top of the existing contract: - debrief date and timing for 15 persons - Racines Dinner confirmation 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Wednesday, July 8, 2026 11:44 AM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your email. I can accord the same rates based on the updated numbers and length of stay. However I will need confirmation fast as we are on above 90% occ on the week of 18 July 2026 currently. 
May I check how soon the client can confirm on their hotel selection? Will I be able to send a contract over today? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 8, 2026 11:26 AM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Liling, 
Here are the changes to the number of rooms required. I am so sorry for the changes up until the last minute now. 
13 rooms x 7 nights (19 th - 26 th July) 1 room x 10 nights (18 th - 28 th July) 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 06 July 2026 16:40
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Good afternoon to you! 
May I check if there is any update on your end? 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Friday, July 3, 2026 6:26 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your time earlier! 
I have checked and confirmed that the buffet dinner in Racines at SGD68++ for 2 persons is available on Sunday as well. So it will be applicable during the event dates. 
With regards to the debrief timing, do let me know and I can check & block the use of Library (beside 1864 Bar) or Club Millesime room for 15 persons. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Friday, July 3, 2026 4:17 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Good afternoon Liling, 
Looking forward to seeing you shortly. 🙂 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 16:17
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Sounds good. I will see you tomorrow at 530pm 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Thursday, July 2, 2026 4:06 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Li Ling, 
Thank you very much. Yes the period of stay will be from 19-25 July. 
Dining in Racines will be sufficient. 
Yes please, let's meet at 530pm tomorrow. I hope that is okay for you. Unfortunately, the client is currently based in Morocco and will not be attending this recce visit. 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 10:47
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your prompt reply! Noted that it will be 6 nights -may I confirm that the period of stay will be from 19 to 25 July 2026? 
We are having a promotional deal in our restaurant now - Racines, non exclusive venue till 31 July 2026 with buffet prices starting from SGD68++ for 2 persons. 
Please see more information below, 
https://sofitel.accor.com/en/hotels/A152/R001.restaurant.html 
If you can let me know the preference of guests dining in Racines or request for private rooms, I can revise the proposal accordingly to the dates. 
I will be available this Friday from 3pm to 4pm or from 5pm onwards (I have a 4pm appointment in between). Will that work for you and your client? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 11:39 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling, Thank you very much for stepping in and assisting me with this request. I appreciate the effort you've put into consolidating the proposal and working on the best possible rates. I have gone through the proposal, and there are just a couple of revisions that I would appreciate your assistance with: The accommodation should be based on a total stay of 6 nights . Could you also share the buffet dinner rates at Racines for our consideration? It would be helpful for us to compare the available dining options before making a decision. I also appreciate the venue recommendations. Both options sound suitable, and I'll review them together with my client before we decide on the preferred meeting setup. Lastly, I would be delighted to come by for a site visit and meet you in person. I think it would be a great opportunity not only to review the facilities for this delegation, but also to explore a stronger long-term partnership between Sofitel Singapore City Centre and Dynasty Travel, particularly for our MICE and corporate group projects in Singapore. Would you happen to be available sometime in the late afternoon or early evening this Friday? I look forward to hearing from you. Best regards, Darren
Dynasty Travel 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 01 July 2026 17:52
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Please allow me to introduce myself and take over this request. 
I have consolidated the details and prepared the proposal for your review. Noted that Kareen had quoted a very competitive pricing prior. Unfortunately our occupancy and availability does not allow us to accord the same proposed rate. I have revised the quotation to my best pricing, valid till 6 July 2026. 
For dinner options, we can either propose in a private meeting room or in our restaurant, Racines (non-exclusive). 🙂 Typically for buffet spread, we do require minimum pax of 30 persons, however I have maintained the same price for 15 persons. 
For meeting options, I would like to propose 2 venues in view on the number of delegates, Option 1: Tembusu --> bigger space that can hold up to 4 round tables. Require minimum spend of SGD3, 000++ per day. Daylight room (currently available) Option 2: Mempat I & II --> boardroom style up to 20 persons, daylight room. Comes with a private foyer area for coffee/snacks and discussion. No top up of minimum spend required. (waitlist on 24 July 2026) 
Will you or your client be keen to come by for a site visit? As I understand that the profile of guests are mostly high-level government and executive delegation. Also, may I check if there is any request for Executive Club or Suite room request? 
Meanwhile please note that no booking has been reserved and is subject to availability. 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 3:40 PM
To: TEO Kareen <Kareen.TEO@sofitel.com>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>; Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Kareen, Bonjour, and thank you for your email. It was a pleasure speaking with you as well, and I appreciate you taking the time to prepare the proposal. We are still working through the project with our client, and there have been some revisions to the requirements. I would appreciate your assistance in providing an updated quotation where applicable. The revised requirements are as follows: Accommodation: 15 Luxury Rooms (Single Occupancy) Meeting Package: 20 July 2026 (Monday, 9:00am – 1:00pm): 20 participants 24 July 2026 (Friday, 1:00pm – 5:00pm): 18 participants Dinner Buffet: Kindly include a quotation for dinner buffet arrangements for all 15 delegates on the following dates: 19 July 21 July 22 July 23 July 24 July 2026 For your context, this delegation comprises senior executives from Morocco's ONCF transport agency, who will be visiting Singapore for a series of meetings with our Ministry of Transport and various transport agencies. As this is a high-level government and executive delegation, we are carefully evaluating several hotel proposals to ensure the best overall fit for the programme. At the moment, we are also reviewing quotations from Grand Hyatt Singapore and The Fullerton Hotel Singapore. We would greatly appreciate it if Sofitel could continue to extend its most competitive rates and value-added offerings for our consideration. We believe Sofitel's location and product are well suited for this delegation, and we look forward to seeing your revised proposal. I'm also happy to arrange a call at your convenience should it be helpful to discuss any of the requirements in greater detail. Thank you once again, and I look forward to hearing from you. Warm regards, Darren 
From: TEO Kareen <Kareen.TEO@sofitel.com>
Sent: 22 June 2026 11:04
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>
Subject: RE: Update on Proposal Request Bonjour Darren 
Greetings from Sofitel Singapore City Centre! 
It was great speaking to you last Friday and I apologize for the delayed response. I am pleased to share the below proposal for your upcoming event in July 2026: 
EVENT DATE & TIME 
20 July 2026, Monday - 09:00 – 13:00hrs 
24 July 2026, Friday - 13:00 – 17:00hrs 
EVENT VENUE 
Tembusu (Level 5) 
(Available, however no room is being reserved) 
Use of Tembusu room requires a minimum spend of S$3,500.00++ per room per day 
ATTENDEES 
22 – 25 participants 
PROPOSED FLOORPLAN 
HALF DAY MEETING PACKAGE (WITH LUNCH) 
The Package price is at S$135.00++ per person per day with a minimum guarantee of 22 guests and includes the following: 
· Use of main meeting room from 9:00am – 1:00pm / 1:00pm – 5:00pm 
· Nespresso coffee & TWG Tea throughout the event 
· One coffee break sessions with 3 snack items each 
· One Seminar Lunch 
· Writing materials (writing pad and pen) 
· Mints for all participants 
· Ice water 
· Complimentary carpark coupons for 10% of the guaranteed number of participants (24 hours from time of entry) 
ACCOMMODATION 
19 x Luxury Room (38sqm / 409sqf)
(Available, No room is being reserved) 
Luxury Rooms offer 49inch Smart TV, Bose Home Entertainment System, High Speed Internet Access, Bathroom with Deep Soaking Bath, Separate Rain Shower and complimentary access to SoFit Fitness; including a pool, cardio theatre and strength-training area. 
Single: 
Price: S$280.00++ (S$335.72), per room per night, inclusive of breakfast for one and WIFI 
The above special room rates are applicable for (8) rooms and above and room rates are non-commissionable. We wish to highlight that no soft bookings have been made and will be subjected to availability upon confirmation. 
Can we also arrange for you to come down for a site visit of both the accommodation and function space? 
Best regards, 
Kareen Teo 
Senior Sales Manager 
T. (+65) 6428 5051 – M. (+65) 9692 2071 
Sofitel Singapore City Centre 
9 Wallich Street 
Singapore 078885 
sofitel.com 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites.

Why: Internal email from Darren Tien to HM requesting attachment of a client invoice. The full thread is an ongoing MICE proposal negotiation with Sofitel Singapore City Centre for a Moroccan government delegation. This is not a new client lead; it is an update to an existing case. The attached invoice (PSDT-DT-260718-MT-FP-0010) is for a different client (Global Institute For Tomorrow) and is being attached per HM's request. Classification: existing_case_update. Business line: MICE. Next action: attach to existing case. Worker decision: AI suggests existing-case update; human/router match required before mutation.

Re: Update on Proposal RequestclientExisting case
Liling.LEONG@sofitel.com · 13 Jul 2026

Hi Patrick May I follow up with you the signed contract and credit card form soonest as you can, for me to secure the room block? Look forward to hear from you soonest! Warmest Regards, Leong Li Ling Director of Sales T : +65 642

Show full stored email / quoted history
Hi Patrick 
May I follow up with you the signed contract and credit card form soonest as you can, for me to secure the room block? 
Look forward to hear from you soonest! 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, July 13, 2026 4:12 PM
To: Accounts Department <accounts@dynastytravel.com.sg>; Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Patrick 
Please see attached and let me know if you can e-sign on the copies. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department <accounts@dynastytravel.com.sg>
Sent: Monday, July 13, 2026 4:00 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>; Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling 
Are you able to send the doc to us for e signature? 
Regards Patrick From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, 13 July 2026 15:47
To: Accounts Department <accounts@dynastytravel.com.sg>; Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren/ Account team 
Please see the updated figures in the credit card form. Are you able to e-sign on this document? We will also need the front and back copy of the credit card for processing. 
Look forward to hear from you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department <accounts@dynastytravel.com.sg>
Sent: Monday, July 13, 2026 3:42 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>; Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling 
The pdf form that you shared is not easy to fill out and we can't seem to save it. Moreover the digital signature can't accept an uploaded image. We have filled out the form but since it can't be saved, I am sharing a screenshot here. 
If you can accept this, please go ahead and make the charge based on the final figures Darren has shared. Otherwise, could you help us fill out and send us a docusign for signature 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, 13 July 2026 12:51
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Bonjour Darren 
Apologies for the error - please see the updated copy. 
As spoken, we can arrange to send a secured payment link if payment is via Master/VISA card. For AMEX payment, we will need your assistance to fill up the credit card authorization form with the front and back copy of AMEX card for our processing. 
Let me know 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, July 13, 2026 12:18 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
As corresponded, I have adjusted the meeting pax numbers to 19 and 17 persons respectively. 
Attached is the proforma invoice for your processing. 
I am on half day today but remain contactable. 🙂 look forward to hear from you soonest. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Wednesday, July 8, 2026 3:04 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your confirmation! Appreciate your help to review the contract and let me know if there is any changes required. 
With regards to the payment, how will it be made? If bank transfer is preferred, I will send across the proforma invoice. Otherwise, we can also send to you/finance team with the secured payment link (credit card payment). 
Hope to hear from you soonest as we are picking up very fast that period. 
Pending matters on top of the existing contract: - debrief date and timing for 15 persons - Racines Dinner confirmation 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Wednesday, July 8, 2026 11:44 AM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your email. I can accord the same rates based on the updated numbers and length of stay. However I will need confirmation fast as we are on above 90% occ on the week of 18 July 2026 currently. 
May I check how soon the client can confirm on their hotel selection? Will I be able to send a contract over today? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 8, 2026 11:26 AM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Liling, 
Here are the changes to the number of rooms required. I am so sorry for the changes up until the last minute now. 
13 rooms x 7 nights (19 th - 26 th July) 1 room x 10 nights (18 th - 28 th July) 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 06 July 2026 16:40
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Good afternoon to you! 
May I check if there is any update on your end? 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Friday, July 3, 2026 6:26 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your time earlier! 
I have checked and confirmed that the buffet dinner in Racines at SGD68++ for 2 persons is available on Sunday as well. So it will be applicable during the event dates. 
With regards to the debrief timing, do let me know and I can check & block the use of Library (beside 1864 Bar) or Club Millesime room for 15 persons. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Friday, July 3, 2026 4:17 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Good afternoon Liling, 
Looking forward to seeing you shortly. 🙂 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 16:17
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Sounds good. I will see you tomorrow at 530pm 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Thursday, July 2, 2026 4:06 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Li Ling, 
Thank you very much. Yes the period of stay will be from 19-25 July. 
Dining in Racines will be sufficient. 
Yes please, let's meet at 530pm tomorrow. I hope that is okay for you. Unfortunately, the client is currently based in Morocco and will not be attending this recce visit. 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 10:47
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your prompt reply! Noted that it will be 6 nights -may I confirm that the period of stay will be from 19 to 25 July 2026? 
We are having a promotional deal in our restaurant now - Racines, non exclusive venue till 31 July 2026 with buffet prices starting from SGD68++ for 2 persons. 
Please see more information below, 
https://sofitel.accor.com/en/hotels/A152/R001.restaurant.html 
If you can let me know the preference of guests dining in Racines or request for private rooms, I can revise the proposal accordingly to the dates. 
I will be available this Friday from 3pm to 4pm or from 5pm onwards (I have a 4pm appointment in between). Will that work for you and your client? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 11:39 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling, Thank you very much for stepping in and assisting me with this request. I appreciate the effort you've put into consolidating the proposal and working on the best possible rates. I have gone through the proposal, and there are just a couple of revisions that I would appreciate your assistance with: The accommodation should be based on a total stay of 6 nights . Could you also share the buffet dinner rates at Racines for our consideration? It would be helpful for us to compare the available dining options before making a decision. I also appreciate the venue recommendations. Both options sound suitable, and I'll review them together with my client before we decide on the preferred meeting setup. Lastly, I would be delighted to come by for a site visit and meet you in person. I think it would be a great opportunity not only to review the facilities for this delegation, but also to explore a stronger long-term partnership between Sofitel Singapore City Centre and Dynasty Travel, particularly for our MICE and corporate group projects in Singapore. Would you happen to be available sometime in the late afternoon or early evening this Friday? I look forward to hearing from you. Best regards, Darren
Dynasty Travel 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 01 July 2026 17:52
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Please allow me to introduce myself and take over this request. 
I have consolidated the details and prepared the proposal for your review. Noted that Kareen had quoted a very competitive pricing prior. Unfortunately our occupancy and availability does not allow us to accord the same proposed rate. I have revised the quotation to my best pricing, valid till 6 July 2026. 
For dinner options, we can either propose in a private meeting room or in our restaurant, Racines (non-exclusive). 🙂 Typically for buffet spread, we do require minimum pax of 30 persons, however I have maintained the same price for 15 persons. 
For meeting options, I would like to propose 2 venues in view on the number of delegates, Option 1: Tembusu --> bigger space that can hold up to 4 round tables. Require minimum spend of SGD3, 000++ per day. Daylight room (currently available) Option 2: Mempat I & II --> boardroom style up to 20 persons, daylight room. Comes with a private foyer area for coffee/snacks and discussion. No top up of minimum spend required. (waitlist on 24 July 2026) 
Will you or your client be keen to come by for a site visit? As I understand that the profile of guests are mostly high-level government and executive delegation. Also, may I check if there is any request for Executive Club or Suite room request? 
Meanwhile please note that no booking has been reserved and is subject to availability. 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 3:40 PM
To: TEO Kareen <Kareen.TEO@sofitel.com>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>; Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Kareen, Bonjour, and thank you for your email. It was a pleasure speaking with you as well, and I appreciate you taking the time to prepare the proposal. We are still working through the project with our client, and there have been some revisions to the requirements. I would appreciate your assistance in providing an updated quotation where applicable. The revised requirements are as follows: Accommodation: 15 Luxury Rooms (Single Occupancy) Meeting Package: 20 July 2026 (Monday, 9:00am – 1:00pm): 20 participants 24 July 2026 (Friday, 1:00pm – 5:00pm): 18 participants Dinner Buffet: Kindly include a quotation for dinner buffet arrangements for all 15 delegates on the following dates: 19 July 21 July 22 July 23 July 24 July 2026 For your context, this delegation comprises senior executives from Morocco's ONCF transport agency, who will be visiting Singapore for a series of meetings with our Ministry of Transport and various transport agencies. As this is a high-level government and executive delegation, we are carefully evaluating several hotel proposals to ensure the best overall fit for the programme. At the moment, we are also reviewing quotations from Grand Hyatt Singapore and The Fullerton Hotel Singapore. We would greatly appreciate it if Sofitel could continue to extend its most competitive rates and value-added offerings for our consideration. We believe Sofitel's location and product are well suited for this delegation, and we look forward to seeing your revised proposal. I'm also happy to arrange a call at your convenience should it be helpful to discuss any of the requirements in greater detail. Thank you once again, and I look forward to hearing from you. Warm regards, Darren 
From: TEO Kareen <Kareen.TEO@sofitel.com>
Sent: 22 June 2026 11:04
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>
Subject: RE: Update on Proposal Request Bonjour Darren 
Greetings from Sofitel Singapore City Centre! 
It was great speaking to you last Friday and I apologize for the delayed response. I am pleased to share the below proposal for your upcoming event in July 2026: 
EVENT DATE & TIME 
20 July 2026, Monday - 09:00 – 13:00hrs 
24 July 2026, Friday - 13:00 – 17:00hrs 
EVENT VENUE 
Tembusu (Level 5) 
(Available, however no room is being reserved) 
Use of Tembusu room requires a minimum spend of S$3,500.00++ per room per day 
ATTENDEES 
22 – 25 participants 
PROPOSED FLOORPLAN 
HALF DAY MEETING PACKAGE (WITH LUNCH) 
The Package price is at S$135.00++ per person per day with a minimum guarantee of 22 guests and includes the following: 
· Use of main meeting room from 9:00am – 1:00pm / 1:00pm – 5:00pm 
· Nespresso coffee & TWG Tea throughout the event 
· One coffee break sessions with 3 snack items each 
· One Seminar Lunch 
· Writing materials (writing pad and pen) 
· Mints for all participants 
· Ice water 
· Complimentary carpark coupons for 10% of the guaranteed number of participants (24 hours from time of entry) 
ACCOMMODATION 
19 x Luxury Room (38sqm / 409sqf)
(Available, No room is being reserved) 
Luxury Rooms offer 49inch Smart TV, Bose Home Entertainment System, High Speed Internet Access, Bathroom with Deep Soaking Bath, Separate Rain Shower and complimentary access to SoFit Fitness; including a pool, cardio theatre and strength-training area. 
Single: 
Price: S$280.00++ (S$335.72), per room per night, inclusive of breakfast for one and WIFI 
The above special room rates are applicable for (8) rooms and above and room rates are non-commissionable. We wish to highlight that no soft bookings have been made and will be subjected to availability upon confirmation. 
Can we also arrange for you to come down for a site visit of both the accommodation and function space? 
Best regards, 
Kareen Teo 
Senior Sales Manager 
T. (+65) 6428 5051 – M. (+65) 9692 2071 
Sofitel Singapore City Centre 
9 Wallich Street 
Singapore 078885 
sofitel.com 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites.

Why: This email is a follow-up from a Sofitel sales director to Dynasty Travel's MICE team regarding an existing proposal for a MICE group delegation from Morocco. The sender is a hotel supplier, not a client, and the message is part of an ongoing negotiation for room blocks and contracts. The classification is existing_case_update, as it directly continues the thread. The business line is MICE based on the corporate group nature. Trip facts are extracted from the thread: destination Singapore, travel dates July 19-26, 2026, 15 adult delegates. The recommended next action is to attach to the existing case and continue processing the contract and payment. Worker decision: AI suggests existing-case update; human/router match required before mutation.

Re: Update on Proposal RequestclientExisting case
accounts@dynastytravel.com.sg · 13 Jul 2026

The contract has been signed. Please refer to the attached copy for your records. Thanks HM ________________________________ From: LEONG Li ling <Liling.LEONG@sofitel.com> Sent: Monday, July 13, 2026 5:56 PM To: Accounts Department <accounts@d

Show full stored email / quoted history
The contract has been signed. Please refer to the attached copy for your records. 
Thanks HM 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, July 13, 2026 5:56 PM
To: Accounts Department <accounts@dynastytravel.com.sg>; Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request 
Hi Patrick 
May I follow up with you the signed contract and credit card form soonest as you can, for me to secure the room block? 
Look forward to hear from you soonest! 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, July 13, 2026 4:12 PM
To: Accounts Department <accounts@dynastytravel.com.sg>; Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Patrick 
Please see attached and let me know if you can e-sign on the copies. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department <accounts@dynastytravel.com.sg>
Sent: Monday, July 13, 2026 4:00 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>; Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling 
Are you able to send the doc to us for e signature? 
Regards Patrick From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, 13 July 2026 15:47
To: Accounts Department <accounts@dynastytravel.com.sg>; Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren/ Account team 
Please see the updated figures in the credit card form. Are you able to e-sign on this document? We will also need the front and back copy of the credit card for processing. 
Look forward to hear from you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department <accounts@dynastytravel.com.sg>
Sent: Monday, July 13, 2026 3:42 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>; Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling 
The pdf form that you shared is not easy to fill out and we can't seem to save it. Moreover the digital signature can't accept an uploaded image. We have filled out the form but since it can't be saved, I am sharing a screenshot here. 
If you can accept this, please go ahead and make the charge based on the final figures Darren has shared. Otherwise, could you help us fill out and send us a docusign for signature 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, 13 July 2026 12:51
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Bonjour Darren 
Apologies for the error - please see the updated copy. 
As spoken, we can arrange to send a secured payment link if payment is via Master/VISA card. For AMEX payment, we will need your assistance to fill up the credit card authorization form with the front and back copy of AMEX card for our processing. 
Let me know 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, July 13, 2026 12:18 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
As corresponded, I have adjusted the meeting pax numbers to 19 and 17 persons respectively. 
Attached is the proforma invoice for your processing. 
I am on half day today but remain contactable. 🙂 look forward to hear from you soonest. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Wednesday, July 8, 2026 3:04 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your confirmation! Appreciate your help to review the contract and let me know if there is any changes required. 
With regards to the payment, how will it be made? If bank transfer is preferred, I will send across the proforma invoice. Otherwise, we can also send to you/finance team with the secured payment link (credit card payment). 
Hope to hear from you soonest as we are picking up very fast that period. 
Pending matters on top of the existing contract: - debrief date and timing for 15 persons - Racines Dinner confirmation 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Wednesday, July 8, 2026 11:44 AM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your email. I can accord the same rates based on the updated numbers and length of stay. However I will need confirmation fast as we are on above 90% occ on the week of 18 July 2026 currently. 
May I check how soon the client can confirm on their hotel selection? Will I be able to send a contract over today? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 8, 2026 11:26 AM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Liling, 
Here are the changes to the number of rooms required. I am so sorry for the changes up until the last minute now. 
13 rooms x 7 nights (19 th - 26 th July) 1 room x 10 nights (18 th - 28 th July) 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 06 July 2026 16:40
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Good afternoon to you! 
May I check if there is any update on your end? 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Friday, July 3, 2026 6:26 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your time earlier! 
I have checked and confirmed that the buffet dinner in Racines at SGD68++ for 2 persons is available on Sunday as well. So it will be applicable during the event dates. 
With regards to the debrief timing, do let me know and I can check & block the use of Library (beside 1864 Bar) or Club Millesime room for 15 persons. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Friday, July 3, 2026 4:17 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Good afternoon Liling, 
Looking forward to seeing you shortly. 🙂 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 16:17
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Sounds good. I will see you tomorrow at 530pm 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Thursday, July 2, 2026 4:06 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Li Ling, 
Thank you very much. Yes the period of stay will be from 19-25 July. 
Dining in Racines will be sufficient. 
Yes please, let's meet at 530pm tomorrow. I hope that is okay for you. Unfortunately, the client is currently based in Morocco and will not be attending this recce visit. 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 10:47
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your prompt reply! Noted that it will be 6 nights -may I confirm that the period of stay will be from 19 to 25 July 2026? 
We are having a promotional deal in our restaurant now - Racines, non exclusive venue till 31 July 2026 with buffet prices starting from SGD68++ for 2 persons. 
Please see more information below, 
https://sofitel.accor.com/en/hotels/A152/R001.restaurant.html 
If you can let me know the preference of guests dining in Racines or request for private rooms, I can revise the proposal accordingly to the dates. 
I will be available this Friday from 3pm to 4pm or from 5pm onwards (I have a 4pm appointment in between). Will that work for you and your client? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 11:39 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling, Thank you very much for stepping in and assisting me with this request. I appreciate the effort you've put into consolidating the proposal and working on the best possible rates. I have gone through the proposal, and there are just a couple of revisions that I would appreciate your assistance with: The accommodation should be based on a total stay of 6 nights . Could you also share the buffet dinner rates at Racines for our consideration? It would be helpful for us to compare the available dining options before making a decision. I also appreciate the venue recommendations. Both options sound suitable, and I'll review them together with my client before we decide on the preferred meeting setup. Lastly, I would be delighted to come by for a site visit and meet you in person. I think it would be a great opportunity not only to review the facilities for this delegation, but also to explore a stronger long-term partnership between Sofitel Singapore City Centre and Dynasty Travel, particularly for our MICE and corporate group projects in Singapore. Would you happen to be available sometime in the late afternoon or early evening this Friday? I look forward to hearing from you. Best regards, Darren
Dynasty Travel 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 01 July 2026 17:52
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Please allow me to introduce myself and take over this request. 
I have consolidated the details and prepared the proposal for your review. Noted that Kareen had quoted a very competitive pricing prior. Unfortunately our occupancy and availability does not allow us to accord the same proposed rate. I have revised the quotation to my best pricing, valid till 6 July 2026. 
For dinner options, we can either propose in a private meeting room or in our restaurant, Racines (non-exclusive). 🙂 Typically for buffet spread, we do require minimum pax of 30 persons, however I have maintained the same price for 15 persons. 
For meeting options, I would like to propose 2 venues in view on the number of delegates, Option 1: Tembusu --> bigger space that can hold up to 4 round tables. Require minimum spend of SGD3, 000++ per day. Daylight room (currently available) Option 2: Mempat I & II --> boardroom style up to 20 persons, daylight room. Comes with a private foyer area for coffee/snacks and discussion. No top up of minimum spend required. (waitlist on 24 July 2026) 
Will you or your client be keen to come by for a site visit? As I understand that the profile of guests are mostly high-level government and executive delegation. Also, may I check if there is any request for Executive Club or Suite room request? 
Meanwhile please note that no booking has been reserved and is subject to availability. 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 3:40 PM
To: TEO Kareen <Kareen.TEO@sofitel.com>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>; Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Kareen, Bonjour, and thank you for your email. It was a pleasure speaking with you as well, and I appreciate you taking the time to prepare the proposal. We are still working through the project with our client, and there have been some revisions to the requirements. I would appreciate your assistance in providing an updated quotation where applicable. The revised requirements are as follows: Accommodation: 15 Luxury Rooms (Single Occupancy) Meeting Package: 20 July 2026 (Monday, 9:00am – 1:00pm): 20 participants 24 July 2026 (Friday, 1:00pm – 5:00pm): 18 participants Dinner Buffet: Kindly include a quotation for dinner buffet arrangements for all 15 delegates on the following dates: 19 July 21 July 22 July 23 July 24 July 2026 For your context, this delegation comprises senior executives from Morocco's ONCF transport agency, who will be visiting Singapore for a series of meetings with our Ministry of Transport and various transport agencies. As this is a high-level government and executive delegation, we are carefully evaluating several hotel proposals to ensure the best overall fit for the programme. At the moment, we are also reviewing quotations from Grand Hyatt Singapore and The Fullerton Hotel Singapore. We would greatly appreciate it if Sofitel could continue to extend its most competitive rates and value-added offerings for our consideration. We believe Sofitel's location and product are well suited for this delegation, and we look forward to seeing your revised proposal. I'm also happy to arrange a call at your convenience should it be helpful to discuss any of the requirements in greater detail. Thank you once again, and I look forward to hearing from you. Warm regards, Darren 
From: TEO Kareen <Kareen.TEO@sofitel.com>
Sent: 22 June 2026 11:04
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>
Subject: RE: Update on Proposal Request Bonjour Darren 
Greetings from Sofitel Singapore City Centre! 
It was great speaking to you last Friday and I apologize for the delayed response. I am pleased to share the below proposal for your upcoming event in July 2026: 
EVENT DATE & TIME 
20 July 2026, Monday - 09:00 – 13:00hrs 
24 July 2026, Friday - 13:00 – 17:00hrs 
EVENT VENUE 
Tembusu (Level 5) 
(Available, however no room is being reserved) 
Use of Tembusu room requires a minimum spend of S$3,500.00++ per room per day 
ATTENDEES 
22 – 25 participants 
PROPOSED FLOORPLAN 
HALF DAY MEETING PACKAGE (WITH LUNCH) 
The Package price is at S$135.00++ per person per day with a minimum guarantee of 22 guests and includes the following: 
· Use of main meeting room from 9:00am – 1:00pm / 1:00pm – 5:00pm 
· Nespresso coffee & TWG Tea throughout the event 
· One coffee break sessions with 3 snack items each 
· One Seminar Lunch 
· Writing materials (writing pad and pen) 
· Mints for all participants 
· Ice water 
· Complimentary carpark coupons for 10% of the guaranteed number of participants (24 hours from time of entry) 
ACCOMMODATION 
19 x Luxury Room (38sqm / 409sqf)
(Available, No room is being reserved) 
Luxury Rooms offer 49inch Smart TV, Bose Home Entertainment System, High Speed Internet Access, Bathroom with Deep Soaking Bath, Separate Rain Shower and complimentary access to SoFit Fitness; including a pool, cardio theatre and strength-training area. 
Single: 
Price: S$280.00++ (S$335.72), per room per night, inclusive of breakfast for one and WIFI 
The above special room rates are applicable for (8) rooms and above and room rates are non-commissionable. We wish to highlight that no soft bookings have been made and will be subjected to availability upon confirmation. 
Can we also arrange for you to come down for a site visit of both the accommodation and function space? 
Best regards, 
Kareen Teo 
Senior Sales Manager 
T. (+65) 6428 5051 – M. (+65) 9692 2071 
Sofitel Singapore City Centre 
9 Wallich Street 
Singapore 078885 
sofitel.com 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites.

Why: Internal email from accounts department confirming that the Sofitel contract has been signed. The full email thread shows this is a continuation of the existing MICE event booking for the Dynasty Travel client delegation from Morocco. Not a new lead. Worker decision: AI suggests existing-case update; human/router match required before mutation.

Re: Update on Proposal RequestclientExisting case
Liling.LEONG@sofitel.com · 13 Jul 2026

Thank you HM. May I also follow up with the copy of the front and back credit card for verification? Attached is the rooming list template - will appreciate if you can advise the guest names for processing. Warmest Regards, Leong Li Ling

Show full stored email / quoted history
Thank you HM. 
May I also follow up with the copy of the front and back credit card for verification? 
Attached is the rooming list template - will appreciate if you can advise the guest names for processing. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department <accounts@dynastytravel.com.sg>
Sent: Monday, July 13, 2026 6:04 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>; Accounts Department <accounts@dynastytravel.com.sg>; Darren Tien <darrentien@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request 
The contract has been signed. Please refer to the attached copy for your records. 
Thanks HM 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, July 13, 2026 5:56 PM
To: Accounts Department <accounts@dynastytravel.com.sg>; Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request 
Hi Patrick 
May I follow up with you the signed contract and credit card form soonest as you can, for me to secure the room block? 
Look forward to hear from you soonest! 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, July 13, 2026 4:12 PM
To: Accounts Department <accounts@dynastytravel.com.sg>; Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Patrick 
Please see attached and let me know if you can e-sign on the copies. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department <accounts@dynastytravel.com.sg>
Sent: Monday, July 13, 2026 4:00 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>; Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling 
Are you able to send the doc to us for e signature? 
Regards Patrick From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, 13 July 2026 15:47
To: Accounts Department <accounts@dynastytravel.com.sg>; Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren/ Account team 
Please see the updated figures in the credit card form. Are you able to e-sign on this document? We will also need the front and back copy of the credit card for processing. 
Look forward to hear from you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department <accounts@dynastytravel.com.sg>
Sent: Monday, July 13, 2026 3:42 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>; Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling 
The pdf form that you shared is not easy to fill out and we can't seem to save it. Moreover the digital signature can't accept an uploaded image. We have filled out the form but since it can't be saved, I am sharing a screenshot here. 
If you can accept this, please go ahead and make the charge based on the final figures Darren has shared. Otherwise, could you help us fill out and send us a docusign for signature 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, 13 July 2026 12:51
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Bonjour Darren 
Apologies for the error - please see the updated copy. 
As spoken, we can arrange to send a secured payment link if payment is via Master/VISA card. For AMEX payment, we will need your assistance to fill up the credit card authorization form with the front and back copy of AMEX card for our processing. 
Let me know 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, July 13, 2026 12:18 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
As corresponded, I have adjusted the meeting pax numbers to 19 and 17 persons respectively. 
Attached is the proforma invoice for your processing. 
I am on half day today but remain contactable. 🙂 look forward to hear from you soonest. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Wednesday, July 8, 2026 3:04 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your confirmation! Appreciate your help to review the contract and let me know if there is any changes required. 
With regards to the payment, how will it be made? If bank transfer is preferred, I will send across the proforma invoice. Otherwise, we can also send to you/finance team with the secured payment link (credit card payment). 
Hope to hear from you soonest as we are picking up very fast that period. 
Pending matters on top of the existing contract: - debrief date and timing for 15 persons - Racines Dinner confirmation 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Wednesday, July 8, 2026 11:44 AM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your email. I can accord the same rates based on the updated numbers and length of stay. However I will need confirmation fast as we are on above 90% occ on the week of 18 July 2026 currently. 
May I check how soon the client can confirm on their hotel selection? Will I be able to send a contract over today? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 8, 2026 11:26 AM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Liling, 
Here are the changes to the number of rooms required. I am so sorry for the changes up until the last minute now. 
13 rooms x 7 nights (19 th - 26 th July) 1 room x 10 nights (18 th - 28 th July) 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 06 July 2026 16:40
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Good afternoon to you! 
May I check if there is any update on your end? 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Friday, July 3, 2026 6:26 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your time earlier! 
I have checked and confirmed that the buffet dinner in Racines at SGD68++ for 2 persons is available on Sunday as well. So it will be applicable during the event dates. 
With regards to the debrief timing, do let me know and I can check & block the use of Library (beside 1864 Bar) or Club Millesime room for 15 persons. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Friday, July 3, 2026 4:17 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Good afternoon Liling, 
Looking forward to seeing you shortly. 🙂 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 16:17
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Sounds good. I will see you tomorrow at 530pm 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Thursday, July 2, 2026 4:06 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Li Ling, 
Thank you very much. Yes the period of stay will be from 19-25 July. 
Dining in Racines will be sufficient. 
Yes please, let's meet at 530pm tomorrow. I hope that is okay for you. Unfortunately, the client is currently based in Morocco and will not be attending this recce visit. 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 10:47
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your prompt reply! Noted that it will be 6 nights -may I confirm that the period of stay will be from 19 to 25 July 2026? 
We are having a promotional deal in our restaurant now - Racines, non exclusive venue till 31 July 2026 with buffet prices starting from SGD68++ for 2 persons. 
Please see more information below, 
https://sofitel.accor.com/en/hotels/A152/R001.restaurant.html 
If you can let me know the preference of guests dining in Racines or request for private rooms, I can revise the proposal accordingly to the dates. 
I will be available this Friday from 3pm to 4pm or from 5pm onwards (I have a 4pm appointment in between). Will that work for you and your client? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 11:39 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling, Thank you very much for stepping in and assisting me with this request. I appreciate the effort you've put into consolidating the proposal and working on the best possible rates. I have gone through the proposal, and there are just a couple of revisions that I would appreciate your assistance with: The accommodation should be based on a total stay of 6 nights . Could you also share the buffet dinner rates at Racines for our consideration? It would be helpful for us to compare the available dining options before making a decision. I also appreciate the venue recommendations. Both options sound suitable, and I'll review them together with my client before we decide on the preferred meeting setup. Lastly, I would be delighted to come by for a site visit and meet you in person. I think it would be a great opportunity not only to review the facilities for this delegation, but also to explore a stronger long-term partnership between Sofitel Singapore City Centre and Dynasty Travel, particularly for our MICE and corporate group projects in Singapore. Would you happen to be available sometime in the late afternoon or early evening this Friday? I look forward to hearing from you. Best regards, Darren
Dynasty Travel 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 01 July 2026 17:52
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Please allow me to introduce myself and take over this request. 
I have consolidated the details and prepared the proposal for your review. Noted that Kareen had quoted a very competitive pricing prior. Unfortunately our occupancy and availability does not allow us to accord the same proposed rate. I have revised the quotation to my best pricing, valid till 6 July 2026. 
For dinner options, we can either propose in a private meeting room or in our restaurant, Racines (non-exclusive). 🙂 Typically for buffet spread, we do require minimum pax of 30 persons, however I have maintained the same price for 15 persons. 
For meeting options, I would like to propose 2 venues in view on the number of delegates, Option 1: Tembusu --> bigger space that can hold up to 4 round tables. Require minimum spend of SGD3, 000++ per day. Daylight room (currently available) Option 2: Mempat I & II --> boardroom style up to 20 persons, daylight room. Comes with a private foyer area for coffee/snacks and discussion. No top up of minimum spend required. (waitlist on 24 July 2026) 
Will you or your client be keen to come by for a site visit? As I understand that the profile of guests are mostly high-level government and executive delegation. Also, may I check if there is any request for Executive Club or Suite room request? 
Meanwhile please note that no booking has been reserved and is subject to availability. 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 3:40 PM
To: TEO Kareen <Kareen.TEO@sofitel.com>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>; Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Kareen, Bonjour, and thank you for your email. It was a pleasure speaking with you as well, and I appreciate you taking the time to prepare the proposal. We are still working through the project with our client, and there have been some revisions to the requirements. I would appreciate your assistance in providing an updated quotation where applicable. The revised requirements are as follows: Accommodation: 15 Luxury Rooms (Single Occupancy) Meeting Package: 20 July 2026 (Monday, 9:00am – 1:00pm): 20 participants 24 July 2026 (Friday, 1:00pm – 5:00pm): 18 participants Dinner Buffet: Kindly include a quotation for dinner buffet arrangements for all 15 delegates on the following dates: 19 July 21 July 22 July 23 July 24 July 2026 For your context, this delegation comprises senior executives from Morocco's ONCF transport agency, who will be visiting Singapore for a series of meetings with our Ministry of Transport and various transport agencies. As this is a high-level government and executive delegation, we are carefully evaluating several hotel proposals to ensure the best overall fit for the programme. At the moment, we are also reviewing quotations from Grand Hyatt Singapore and The Fullerton Hotel Singapore. We would greatly appreciate it if Sofitel could continue to extend its most competitive rates and value-added offerings for our consideration. We believe Sofitel's location and product are well suited for this delegation, and we look forward to seeing your revised proposal. I'm also happy to arrange a call at your convenience should it be helpful to discuss any of the requirements in greater detail. Thank you once again, and I look forward to hearing from you. Warm regards, Darren 
From: TEO Kareen <Kareen.TEO@sofitel.com>
Sent: 22 June 2026 11:04
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>
Subject: RE: Update on Proposal Request Bonjour Darren 
Greetings from Sofitel Singapore City Centre! 
It was great speaking to you last Friday and I apologize for the delayed response. I am pleased to share the below proposal for your upcoming event in July 2026: 
EVENT DATE & TIME 
20 July 2026, Monday - 09:00 – 13:00hrs 
24 July 2026, Friday - 13:00 – 17:00hrs 
EVENT VENUE 
Tembusu (Level 5) 
(Available, however no room is being reserved) 
Use of Tembusu room requires a minimum spend of S$3,500.00++ per room per day 
ATTENDEES 
22 – 25 participants 
PROPOSED FLOORPLAN 
HALF DAY MEETING PACKAGE (WITH LUNCH) 
The Package price is at S$135.00++ per person per day with a minimum guarantee of 22 guests and includes the following: 
· Use of main meeting room from 9:00am – 1:00pm / 1:00pm – 5:00pm 
· Nespresso coffee & TWG Tea throughout the event 
· One coffee break sessions with 3 snack items each 
· One Seminar Lunch 
· Writing materials (writing pad and pen) 
· Mints for all participants 
· Ice water 
· Complimentary carpark coupons for 10% of the guaranteed number of participants (24 hours from time of entry) 
ACCOMMODATION 
19 x Luxury Room (38sqm / 409sqf)
(Available, No room is being reserved) 
Luxury Rooms offer 49inch Smart TV, Bose Home Entertainment System, High Speed Internet Access, Bathroom with Deep Soaking Bath, Separate Rain Shower and complimentary access to SoFit Fitness; including a pool, cardio theatre and strength-training area. 
Single: 
Price: S$280.00++ (S$335.72), per room per night, inclusive of breakfast for one and WIFI 
The above special room rates are applicable for (8) rooms and above and room rates are non-commissionable. We wish to highlight that no soft bookings have been made and will be subjected to availability upon confirmation. 
Can we also arrange for you to come down for a site visit of both the accommodation and function space? 
Best regards, 
Kareen Teo 
Senior Sales Manager 
T. (+65) 6428 5051 – M. (+65) 9692 2071 
Sofitel Singapore City Centre 
9 Wallich Street 
Singapore 078885 
sofitel.com 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites.

Why: This email is from Sofitel Singapore City Centre's Director of Sales following up on an existing MICE proposal request. The sender requests a copy of the credit card and a completed rooming list. It is clearly part of the ongoing email thread about the ONCF delegation event. Classification: existing_case_update. Worker decision: AI suggests existing-case update; human/router match required before mutation.

Re: Update on Proposal RequestclientExisting case
Liling.LEONG@sofitel.com · 14 Jul 2026

Hi Darren Good morning! I would like to introduce my colleague, Fern, who will be coordinating the meeting and dinner arrangements for your upcoming group. I will continue to take care of your accommodation arrangements, so rest assured that I will

Show full stored email / quoted history
Hi Darren 
Good morning! 
I would like to introduce my colleague, Fern, who will be coordinating the meeting and dinner arrangements for your upcoming group. I will continue to take care of your accommodation arrangements, so rest assured that I will remain your point of contact for that portion. 🙂 Fern will be in touch with you regarding the lunch and coffee break selections. In the meantime, we would appreciate your assistance with the following: - Rooming list for first arrival on 18 th July 2026 - Debrief date and timing for 15 persons (To be advised so we can help block accordingly) - Dinner confirmation in Racines for 15 persons (19, 21, 22, 23 and 24 July 2026) 
We look forward to hear from you! 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, July 13, 2026 6:12 PM
To: Accounts Department <accounts@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>; Darren Tien <darrentien@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Thank you HM. 
May I also follow up with the copy of the front and back credit card for verification? 
Attached is the rooming list template - will appreciate if you can advise the guest names for processing. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department <accounts@dynastytravel.com.sg>
Sent: Monday, July 13, 2026 6:04 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>; Accounts Department <accounts@dynastytravel.com.sg>; Darren Tien <darrentien@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request 
The contract has been signed. Please refer to the attached copy for your records. 
Thanks HM 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, July 13, 2026 5:56 PM
To: Accounts Department <accounts@dynastytravel.com.sg>; Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request 
Hi Patrick 
May I follow up with you the signed contract and credit card form soonest as you can, for me to secure the room block? 
Look forward to hear from you soonest! 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, July 13, 2026 4:12 PM
To: Accounts Department <accounts@dynastytravel.com.sg>; Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Patrick 
Please see attached and let me know if you can e-sign on the copies. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department <accounts@dynastytravel.com.sg>
Sent: Monday, July 13, 2026 4:00 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>; Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling 
Are you able to send the doc to us for e signature? 
Regards Patrick From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, 13 July 2026 15:47
To: Accounts Department <accounts@dynastytravel.com.sg>; Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren/ Account team 
Please see the updated figures in the credit card form. Are you able to e-sign on this document? We will also need the front and back copy of the credit card for processing. 
Look forward to hear from you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department <accounts@dynastytravel.com.sg>
Sent: Monday, July 13, 2026 3:42 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>; Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling 
The pdf form that you shared is not easy to fill out and we can't seem to save it. Moreover the digital signature can't accept an uploaded image. We have filled out the form but since it can't be saved, I am sharing a screenshot here. 
If you can accept this, please go ahead and make the charge based on the final figures Darren has shared. Otherwise, could you help us fill out and send us a docusign for signature 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, 13 July 2026 12:51
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Bonjour Darren 
Apologies for the error - please see the updated copy. 
As spoken, we can arrange to send a secured payment link if payment is via Master/VISA card. For AMEX payment, we will need your assistance to fill up the credit card authorization form with the front and back copy of AMEX card for our processing. 
Let me know 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Monday, July 13, 2026 12:18 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
As corresponded, I have adjusted the meeting pax numbers to 19 and 17 persons respectively. 
Attached is the proforma invoice for your processing. 
I am on half day today but remain contactable. 🙂 look forward to hear from you soonest. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Wednesday, July 8, 2026 3:04 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your confirmation! Appreciate your help to review the contract and let me know if there is any changes required. 
With regards to the payment, how will it be made? If bank transfer is preferred, I will send across the proforma invoice. Otherwise, we can also send to you/finance team with the secured payment link (credit card payment). 
Hope to hear from you soonest as we are picking up very fast that period. 
Pending matters on top of the existing contract: - debrief date and timing for 15 persons - Racines Dinner confirmation 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Wednesday, July 8, 2026 11:44 AM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your email. I can accord the same rates based on the updated numbers and length of stay. However I will need confirmation fast as we are on above 90% occ on the week of 18 July 2026 currently. 
May I check how soon the client can confirm on their hotel selection? Will I be able to send a contract over today? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 8, 2026 11:26 AM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Liling, 
Here are the changes to the number of rooms required. I am so sorry for the changes up until the last minute now. 
13 rooms x 7 nights (19 th - 26 th July) 1 room x 10 nights (18 th - 28 th July) 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 06 July 2026 16:40
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Good afternoon to you! 
May I check if there is any update on your end? 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: Friday, July 3, 2026 6:26 PM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your time earlier! 
I have checked and confirmed that the buffet dinner in Racines at SGD68++ for 2 persons is available on Sunday as well. So it will be applicable during the event dates. 
With regards to the debrief timing, do let me know and I can check & block the use of Library (beside 1864 Bar) or Club Millesime room for 15 persons. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Friday, July 3, 2026 4:17 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Good afternoon Liling, 
Looking forward to seeing you shortly. 🙂 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 16:17
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Sounds good. I will see you tomorrow at 530pm 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Thursday, July 2, 2026 4:06 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Li Ling, 
Thank you very much. Yes the period of stay will be from 19-25 July. 
Dining in Racines will be sufficient. 
Yes please, let's meet at 530pm tomorrow. I hope that is okay for you. Unfortunately, the client is currently based in Morocco and will not be attending this recce visit. 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 02 July 2026 10:47
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Thank you for your prompt reply! Noted that it will be 6 nights -may I confirm that the period of stay will be from 19 to 25 July 2026? 
We are having a promotional deal in our restaurant now - Racines, non exclusive venue till 31 July 2026 with buffet prices starting from SGD68++ for 2 persons. 
Please see more information below, 
https://sofitel.accor.com/en/hotels/A152/R001.restaurant.html 
If you can let me know the preference of guests dining in Racines or request for private rooms, I can revise the proposal accordingly to the dates. 
I will be available this Friday from 3pm to 4pm or from 5pm onwards (I have a 4pm appointment in between). Will that work for you and your client? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 11:39 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Li Ling, Thank you very much for stepping in and assisting me with this request. I appreciate the effort you've put into consolidating the proposal and working on the best possible rates. I have gone through the proposal, and there are just a couple of revisions that I would appreciate your assistance with: The accommodation should be based on a total stay of 6 nights . Could you also share the buffet dinner rates at Racines for our consideration? It would be helpful for us to compare the available dining options before making a decision. I also appreciate the venue recommendations. Both options sound suitable, and I'll review them together with my client before we decide on the preferred meeting setup. Lastly, I would be delighted to come by for a site visit and meet you in person. I think it would be a great opportunity not only to review the facilities for this delegation, but also to explore a stronger long-term partnership between Sofitel Singapore City Centre and Dynasty Travel, particularly for our MICE and corporate group projects in Singapore. Would you happen to be available sometime in the late afternoon or early evening this Friday? I look forward to hearing from you. Best regards, Darren
Dynasty Travel 
From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 01 July 2026 17:52
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Darren 
Please allow me to introduce myself and take over this request. 
I have consolidated the details and prepared the proposal for your review. Noted that Kareen had quoted a very competitive pricing prior. Unfortunately our occupancy and availability does not allow us to accord the same proposed rate. I have revised the quotation to my best pricing, valid till 6 July 2026. 
For dinner options, we can either propose in a private meeting room or in our restaurant, Racines (non-exclusive). 🙂 Typically for buffet spread, we do require minimum pax of 30 persons, however I have maintained the same price for 15 persons. 
For meeting options, I would like to propose 2 venues in view on the number of delegates, Option 1: Tembusu --> bigger space that can hold up to 4 round tables. Require minimum spend of SGD3, 000++ per day. Daylight room (currently available) Option 2: Mempat I & II --> boardroom style up to 20 persons, daylight room. Comes with a private foyer area for coffee/snacks and discussion. No top up of minimum spend required. (waitlist on 24 July 2026) 
Will you or your client be keen to come by for a site visit? As I understand that the profile of guests are mostly high-level government and executive delegation. Also, may I check if there is any request for Executive Club or Suite room request? 
Meanwhile please note that no booking has been reserved and is subject to availability. 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 1, 2026 3:40 PM
To: TEO Kareen <Kareen.TEO@sofitel.com>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>; Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Dear Kareen, Bonjour, and thank you for your email. It was a pleasure speaking with you as well, and I appreciate you taking the time to prepare the proposal. We are still working through the project with our client, and there have been some revisions to the requirements. I would appreciate your assistance in providing an updated quotation where applicable. The revised requirements are as follows: Accommodation: 15 Luxury Rooms (Single Occupancy) Meeting Package: 20 July 2026 (Monday, 9:00am – 1:00pm): 20 participants 24 July 2026 (Friday, 1:00pm – 5:00pm): 18 participants Dinner Buffet: Kindly include a quotation for dinner buffet arrangements for all 15 delegates on the following dates: 19 July 21 July 22 July 23 July 24 July 2026 For your context, this delegation comprises senior executives from Morocco's ONCF transport agency, who will be visiting Singapore for a series of meetings with our Ministry of Transport and various transport agencies. As this is a high-level government and executive delegation, we are carefully evaluating several hotel proposals to ensure the best overall fit for the programme. At the moment, we are also reviewing quotations from Grand Hyatt Singapore and The Fullerton Hotel Singapore. We would greatly appreciate it if Sofitel could continue to extend its most competitive rates and value-added offerings for our consideration. We believe Sofitel's location and product are well suited for this delegation, and we look forward to seeing your revised proposal. I'm also happy to arrange a call at your convenience should it be helpful to discuss any of the requirements in greater detail. Thank you once again, and I look forward to hearing from you. Warm regards, Darren 
From: TEO Kareen <Kareen.TEO@sofitel.com>
Sent: 22 June 2026 11:04
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: LEONG Li ling <Liling.LEONG@sofitel.com>
Subject: RE: Update on Proposal Request Bonjour Darren 
Greetings from Sofitel Singapore City Centre! 
It was great speaking to you last Friday and I apologize for the delayed response. I am pleased to share the below proposal for your upcoming event in July 2026: 
EVENT DATE & TIME 
20 July 2026, Monday - 09:00 – 13:00hrs 
24 July 2026, Friday - 13:00 – 17:00hrs 
EVENT VENUE 
Tembusu (Level 5) 
(Available, however no room is being reserved) 
Use of Tembusu room requires a minimum spend of S$3,500.00++ per room per day 
ATTENDEES 
22 – 25 participants 
PROPOSED FLOORPLAN 
HALF DAY MEETING PACKAGE (WITH LUNCH) 
The Package price is at S$135.00++ per person per day with a minimum guarantee of 22 guests and includes the following: 
· Use of main meeting room from 9:00am – 1:00pm / 1:00pm – 5:00pm 
· Nespresso coffee & TWG Tea throughout the event 
· One coffee break sessions with 3 snack items each 
· One Seminar Lunch 
· Writing materials (writing pad and pen) 
· Mints for all participants 
· Ice water 
· Complimentary carpark coupons for 10% of the guaranteed number of participants (24 hours from time of entry) 
ACCOMMODATION 
19 x Luxury Room (38sqm / 409sqf)
(Available, No room is being reserved) 
Luxury Rooms offer 49inch Smart TV, Bose Home Entertainment System, High Speed Internet Access, Bathroom with Deep Soaking Bath, Separate Rain Shower and complimentary access to SoFit Fitness; including a pool, cardio theatre and strength-training area. 
Single: 
Price: S$280.00++ (S$335.72), per room per night, inclusive of breakfast for one and WIFI 
The above special room rates are applicable for (8) rooms and above and room rates are non-commissionable. We wish to highlight that no soft bookings have been made and will be subjected to availability upon confirmation. 
Can we also arrange for you to come down for a site visit of both the accommodation and function space? 
Best regards, 
Kareen Teo 
Senior Sales Manager 
T. (+65) 6428 5051 – M. (+65) 9692 2071 
Sofitel Singapore City Centre 
9 Wallich Street 
Singapore 078885 
sofitel.com 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites.

Why: This email thread is a continuation of an existing MICE booking/proposal discussion between Dynasty Travel and Sofitel Singapore City Centre. The sender is a hotel director of sales coordinating logistics for a confirmed group (ONCF delegation). Subject line 'Re: Update on Proposal Request' and content about rooming lists, dinner confirmations, and debrief timing clearly indicate an existing case update, not a new lead. Worker decision: AI suggests existing-case update; human/router match required before mutation.

RE: Update on Proposal RequestclientExisting case
Fern.KOH@sofitel.com · 14 Jul 2026

Dear Darren Thank you for confirming your group with us. Due to tight timeline, please find your event summary as follows and do update us the information in Blue. For 20th July, this is more urgent and if you could confirm and send us all the info

Show full stored email / quoted history
Dear Darren 
Thank you for confirming your group with us. 
Due to tight timeline, please find your event summary as follows and do update us the information in Blue. 
For 20 th July, this is more urgent and if you could confirm and send us all the information by today will be ideal so that we will be in time for necessary arrangements. 
Event Date 
20 th July 2026, Monday 
24 July 2026, Friday 
Event Venue 
Mempat Room, Level 5 
Mempat Room, Level 5 
Event Name 
<Event name> 
<Event name> 
Event Time 
To re-confirm event time 
8.30am – 9.00am (Registration) 
9.00am – 12.00pm (Meeting) 
12.00pm – 1.00pm (Working Lunch) 
To re-confirm event time 
11.30am – 12.00pm (Registration) 
12.00pm – 1.00pm (Working Lunch) 
1.00pm – 5.00pm (Meeting) 
Set Up 
Boardroom seating for 15 pax (to re-confirm) 
01 Projector & Screen 
Writing materials, Mints and Ice water 
WIFI access (with Tentcard in the middle) 
1 Flip chart (if required?) 
Boardroom seating for 15 pax (to re-confirm) 
01 Projector & Screen 
Writing materials, Mints and Ice water 
WIFI access (with Tentcard in the middle) 
1 Flip chart (if required?) 
Carpark Coupons 
10% Complimentary 
2 Pieces of 24 hours 
10% Complimentary 
2 Pieces of 24 hours 
Snack menu 
Snack menu (Fixed – due to tight timeline) 
· Mini Quiche Lorraine with Turkey Ham 
· Crispy Spring Roll with Sweet Spicy Sauce 
· Focaccia Bread Filled with Spicy Tuna Salad 
Snack menu – to select from attached Coffee break Snack menu by 16 July 
· <Item 1> 
· <Item 2> 
· <Item 3> 
Lunch Menu 
Working Lunch Buffet (Fixed – due to tight timeline) 
Appetizer: 
· Feta Cheese / Pickled Beetroot / Mandarin Orange / Balsamic Reduction 
· Waldorf salad / Smoked Chicken / Celery / Granny Smith Apple 
Soup 
Braised Sweet Corn with Silken Tofu Soup 
Main Course 
· Braised Mix Vegetables / Black Fungus / Shitake Mushrooms 
· Nyonya Style Curry Chicken / Okra / Eggplant 
· Baked Seabass Fish / French Beans / Fermented Bean Sauce 
· Nyonya Style Blue Peas Rice / Pandan Leaf 
Dessert 
· Lychee Popping Pearls Mango Pudding 
· Assorted Mini Choux Puff 
Working Lunch Buffet to select from attached Buffet menu by 16 July 
Appetizer: 
· <Item 1> 
· <Item 2> 
Soup 
· <Item 1> 
Main Course 
· <Vegetable> 
· <Proteins> 
· <Proteins> 
· <Rice / Noodle> 
Dessert 
· <Item 1> 
· <Item 2> 
Floorplan 
Many Thanks 
Fern Koh 
Director of Catering 
Sofitel Singapore City Centre 
+65 6428 5050 / +65 9021 2498 
Fern.koh@sofitel.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com> 
Sent: Tuesday, July 14, 2026 8:59 AM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>; KOH Fern <Fern.KOH@sofitel.com>; Accounts Department <accounts@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request 
Hi Darren 
Good morning! 
I would like to introduce my colleague, Fern, who will be coordinating the meeting and dinner arrangements for your upcoming group. I will continue to take care of your accommodation arrangements, so rest assured that I will remain your point of contact for that portion. &#128578; 
Fern will be in touch with you regarding the lunch and coffee break selections. 
In the meantime, we would appreciate your assistance with the following: 
- Rooming list for first arrival on 18 th July 2026 
- Debrief date and timing for 15 persons (To be advised so we can help block accordingly) 
- Dinner confirmation in Racines for 15 persons (19, 21, 22, 23 and 24 July 2026) 
We look forward to hear from you! 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, July 13, 2026 6:12 PM
To: Accounts Department < accounts@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Thank you HM. 
May I also follow up with the copy of the front and back credit card for verification? 
Attached is the rooming list template - will appreciate if you can advise the guest names for processing. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department < accounts@dynastytravel.com.sg >
Sent: Monday, July 13, 2026 6:04 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; Accounts Department < accounts@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
The contract has been signed. Please refer to the attached copy for your records. 
Thanks 
HM 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, July 13, 2026 5:56 PM
To: Accounts Department < accounts@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Patrick 
May I follow up with you the signed contract and credit card form soonest as you can, for me to secure the room block? 
Look forward to hear from you soonest! 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, July 13, 2026 4:12 PM
To: Accounts Department < accounts@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Patrick 
Please see attached and let me know if you can e-sign on the copies. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department < accounts@dynastytravel.com.sg >
Sent: Monday, July 13, 2026 4:00 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Dear Li Ling 
Are you able to send the doc to us for e signature? 
Regards 
Patrick 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, 13 July 2026 15:47
To: Accounts Department < accounts@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren/ Account team 
Please see the updated figures in the credit card form. Are you able to e-sign on this document? We will also need the front and back copy of the credit card for processing. 
Look forward to hear from you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department < accounts@dynastytravel.com.sg >
Sent: Monday, July 13, 2026 3:42 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Dear Li Ling 
The pdf form that you shared is not easy to fill out and we can't seem to save it. Moreover the digital signature can't accept an uploaded image. We have filled out the form but since it can't be saved, I am sharing a screenshot here. 
If you can accept this, please go ahead and make the charge based on the final figures Darren has shared. Otherwise, could you help us fill out and send us a docusign for signature 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, 13 July 2026 12:51
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Bonjour Darren 
Apologies for the error - please see the updated copy. 
As spoken, we can arrange to send a secured payment link if payment is via Master/VISA card. For AMEX payment, we will need your assistance to fill up the credit card authorization form with the front and back copy of AMEX card for our processing. 
Let me know &#128578; 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, July 13, 2026 12:18 PM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
As corresponded, I have adjusted the meeting pax numbers to 19 and 17 persons respectively. 
Attached is the proforma invoice for your processing. 
I am on half day today but remain contactable. &#128578; look forward to hear from you soonest. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Wednesday, July 8, 2026 3:04 PM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Thank you for your confirmation! Appreciate your help to review the contract and let me know if there is any changes required. 
With regards to the payment, how will it be made? If bank transfer is preferred, I will send across the proforma invoice. Otherwise, we can also send to you/finance team with the secured payment link (credit card payment). 
Hope to hear from you soonest as we are picking up very fast that period. 
Pending matters on top of the existing contract: 
- debrief date and timing for 15 persons 
- Racines Dinner confirmation 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Wednesday, July 8, 2026 11:44 AM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Thank you for your email. I can accord the same rates based on the updated numbers and length of stay. However I will need confirmation fast as we are on above 90% occ on the week of 18 July 2026 currently. 
May I check how soon the client can confirm on their hotel selection? Will I be able to send a contract over today? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Wednesday, July 8, 2026 11:26 AM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Liling, 
Here are the changes to the number of rooms required. I am so sorry for the changes up until the last minute now. 
13 rooms x 7 nights (19 th - 26 th July) 
1 room x 10 nights (18 th - 28 th July) 
Best Regards, 
Darren 
Dynasty Travel 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: 06 July 2026 16:40
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Good afternoon to you! 
May I check if there is any update on your end? &#128578; 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Friday, July 3, 2026 6:26 PM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Thank you for your time earlier! 
I have checked and confirmed that the buffet dinner in Racines at SGD68++ for 2 persons is available on Sunday as well. So it will be applicable during the event dates. 
With regards to the debrief timing, do let me know and I can check & block the use of Library (beside 1864 Bar) or Club Millesime room for 15 persons. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Friday, July 3, 2026 4:17 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Good afternoon Liling, 
Looking forward to seeing you shortly. &#128578; 
Best Regards, 
Darren 
Dynasty Travel 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: 02 July 2026 16:17
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Sounds good. I will see you tomorrow at 530pm &#128578; 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Thursday, July 2, 2026 4:06 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Li Ling, 
Thank you very much. Yes the period of stay will be from 19-25 July. 
Dining in Racines will be sufficient. 
Yes please, let's meet at 530pm tomorrow. I hope that is okay for you. Unfortunately, the client is currently based in Morocco and will not be attending this recce visit. 
Best Regards, 
Darren 
Dynasty Travel 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: 02 July 2026 10:47
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Thank you for your prompt reply! Noted that it will be 6 nights -may I confirm that the period of stay will be from 19 to 25 July 2026? 
We are having a promotional deal in our restaurant now - Racines, non exclusive venue till 31 July 2026 with buffet prices starting from SGD68++ for 2 persons. 
Please see more information below, 
https://sofitel.accor.com/en/hotels/A152/R001.restaurant.html 
If you can let me know the preference of guests dining in Racines or request for private rooms, I can revise the proposal accordingly to the dates. 
I will be available this Friday from 3pm to 4pm or from 5pm onwards (I have a 4pm appointment in between). Will that work for you and your client? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Wednesday, July 1, 2026 11:39 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Dear Li Ling, 
Thank you very much for stepping in and assisting me with this request. I appreciate the effort you've put into consolidating the proposal and working on the best possible rates. 
I have gone through the proposal, and there are just a couple of revisions that I would appreciate your assistance with: 
The accommodation should be based on a total stay of 6 nights . Could you also share the buffet dinner rates at Racines for our consideration? It would be helpful for us to compare the available dining options before making a decision. I also appreciate the venue recommendations. Both options sound suitable, and I'll review them together with my client before we decide on the preferred meeting setup. 
Lastly, I would be delighted to come by for a site visit and meet you in person. I think it would be a great opportunity not only to review the facilities for this delegation, but also to explore a stronger long-term partnership between Sofitel Singapore City Centre and Dynasty Travel, particularly for our MICE and corporate group projects in Singapore. 
Would you happen to be available sometime in the late afternoon or early evening this Friday? 
I look forward to hearing from you. 
Best regards, 
Darren
Dynasty Travel 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: 01 July 2026 17:52
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Please allow me to introduce myself and take over this request. 
I have consolidated the details and prepared the proposal for your review. Noted that Kareen had quoted a very competitive pricing prior. Unfortunately our occupancy and availability does not allow us to accord the same proposed rate. I have revised the quotation to my best pricing, valid till 6 July 2026. 
For dinner options, we can either propose in a private meeting room or in our restaurant, Racines (non-exclusive). &#128578; Typically for buffet spread, we do require minimum pax of 30 persons, however I have maintained the same price for 15 persons. 
For meeting options, I would like to propose 2 venues in view on the number of delegates, 
Option 1: Tembusu --> bigger space that can hold up to 4 round tables. Require minimum spend of SGD3, 000++ per day. Daylight room (currently available) 
Option 2: Mempat I & II --> boardroom style up to 20 persons, daylight room. Comes with a private foyer area for coffee/snacks and discussion. No top up of minimum spend required. (waitlist on 24 July 2026) 
Will you or your client be keen to come by for a site visit? As I understand that the profile of guests are mostly high-level government and executive delegation. Also, may I check if there is any request for Executive Club or Suite room request? 
Meanwhile please note that no booking has been reserved and is subject to availability. 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Wednesday, July 1, 2026 3:40 PM
To: TEO Kareen < Kareen.TEO@sofitel.com >
Cc: LEONG Li ling < Liling.LEONG@sofitel.com >; Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Dear Kareen, 
Bonjour, and thank you for your email. It was a pleasure speaking with you as well, and I appreciate you taking the time to prepare the proposal. 
We are still working through the project with our client, and there have been some revisions to the requirements. I would appreciate your assistance in providing an updated quotation where applicable. 
The revised requirements are as follows: 
Accommodation: 15 Luxury Rooms (Single Occupancy) Meeting Package: 20 July 2026 (Monday, 9:00am – 1:00pm): 20 participants 24 July 2026 (Friday, 1:00pm – 5:00pm): 18 participants Dinner Buffet: Kindly include a quotation for dinner buffet arrangements for all 15 delegates on the following dates: 19 July 21 July 22 July 23 July 24 July 2026 For your context, this delegation comprises senior executives from Morocco's ONCF transport agency, who will be visiting Singapore for a series of meetings with our Ministry of Transport and various transport agencies. As this is a high-level government and executive delegation, we are carefully evaluating several hotel proposals to ensure the best overall fit for the programme. 
At the moment, we are also reviewing quotations from Grand Hyatt Singapore and The Fullerton Hotel Singapore. We would greatly appreciate it if Sofitel could continue to extend its most competitive rates and value-added offerings for our consideration. We believe Sofitel's location and product are well suited for this delegation, and we look forward to seeing your revised proposal. 
I'm also happy to arrange a call at your convenience should it be helpful to discuss any of the requirements in greater detail. 
Thank you once again, and I look forward to hearing from you. 
Warm regards, 
Darren 
From: TEO Kareen < Kareen.TEO@sofitel.com >
Sent: 22 June 2026 11:04
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: LEONG Li ling < Liling.LEONG@sofitel.com >
Subject: RE: Update on Proposal Request 
Bonjour Darren 
Greetings from Sofitel Singapore City Centre! 
It was great speaking to you last Friday and I apologize for the delayed response. I am pleased to share the below proposal for your upcoming event in July 2026: 
EVENT DATE & TIME 
20 July 2026, Monday - 09:00 – 13:00hrs 
24 July 2026, Friday - 13:00 – 17:00hrs 
EVENT VENUE 
Tembusu (Level 5) 
(Available, however no room is being reserved) 
Use of Tembusu room requires a minimum spend of S$3,500.00++ per room per day 
ATTENDEES 
22 – 25 participants 
PROPOSED FLOORPLAN 
HALF DAY MEETING PACKAGE (WITH LUNCH) 
The Package price is at S$135.00++ per person per day with a minimum guarantee of 22 guests and includes the following: 
· Use of main meeting room from 9:00am – 1:00pm / 1:00pm – 5:00pm 
· Nespresso coffee & TWG Tea throughout the event 
· One coffee break sessions with 3 snack items each 
· One Seminar Lunch 
· Writing materials (writing pad and pen) 
· Mints for all participants 
· Ice water 
· Complimentary carpark coupons for 10% of the guaranteed number of participants (24 hours from time of entry) 
ACCOMMODATION 
19 x Luxury Room (38sqm / 409sqf)
(Available, No room is being reserved) 
Luxury Rooms offer 49inch Smart TV, Bose Home Entertainment System, High Speed Internet Access, Bathroom with Deep Soaking Bath, Separate Rain Shower and complimentary access to SoFit Fitness; including a pool, cardio theatre and strength-training area. 
Single: 
Price: S$280.00++ (S$335.72), per room per night, inclusive of breakfast for one and WIFI 
The above special room rates are applicable for (8) rooms and above and room rates are non-commissionable. We wish to highlight that no soft bookings have been made and will be subjected to availability upon confirmation. 
Can we also arrange for you to come down for a site visit of both the accommodation and function space? 
Best regards, 
Kareen Teo 
Senior Sales Manager 
T. (+65) 6428 5051 – M. (+65) 9692 2071 
Sofitel Singapore City Centre 
9 Wallich Street 
Singapore 078885 
sofitel.com 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites.

Why: This email from Sofitel (Fern Koh) to Dynasty MICE team is a follow-up on an existing group booking for a Moroccan government delegation. The thread shows ongoing coordination of meeting rooms, menus, and logistics. It is clearly an update to an existing case, not a new lead. Worker decision: AI suggests existing-case update; human/router match required before mutation.

Re: Update on Proposal RequestclientExisting case
Liling.LEONG@sofitel.com · 14 Jul 2026

Bonjour Darren Thank you for your call earlier and noted on the revision. Happy to amend as corresponded below, - Reduced 1 room from 19 to 26 July 2026 (SGD2, 240++) - Revision of confirmed meeting pax (SGD270++) * 20th July: 17 persons *

Show full stored email / quoted history
Bonjour Darren 
Thank you for your call earlier and noted on the revision. Happy to amend as corresponded below, 
- Reduced 1 room from 19 to 26 July 2026 (SGD2, 240++) - Revision of confirmed meeting pax (SGD270++) 20 th July: 17 persons 24 th July: 16 persons 
Balance: SGD2, 510++ (SGD3, 009.49nett) to be used to offset dinner in Racines 
As corresponded, appreciate your help to chase for the rooming list and also review on the email sent by my colleague Fern below for our logistics preparation. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: KOH Fern <Fern.KOH@sofitel.com>
Sent: Tuesday, July 14, 2026 11:12 AM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>; Accounts Department <accounts@dynastytravel.com.sg>; LEONG Li ling <Liling.LEONG@sofitel.com>
Subject: RE: Update on Proposal Request Dear Darren 
Thank you for confirming your group with us. 
Due to tight timeline, please find your event summary as follows and do update us the information in Blue. 
For 20 th July, this is more urgent and if you could confirm and send us all the information by today will be ideal so that we will be in time for necessary arrangements. 
Event Date 
20 th July 2026, Monday 
24 July 2026, Friday 
Event Venue 
Mempat Room, Level 5 
Mempat Room, Level 5 
Event Name 
<Event name> 
<Event name> 
Event Time 
To re-confirm event time 
8.30am – 9.00am (Registration) 
9.00am – 12.00pm (Meeting) 
12.00pm – 1.00pm (Working Lunch) 
To re-confirm event time 
11.30am – 12.00pm (Registration) 
12.00pm – 1.00pm (Working Lunch) 
1.00pm – 5.00pm (Meeting) 
Set Up 
Boardroom seating for 15 pax (to re-confirm) 
01 Projector & Screen 
Writing materials, Mints and Ice water 
WIFI access (with Tentcard in the middle) 
1 Flip chart (if required?) 
Boardroom seating for 15 pax (to re-confirm) 
01 Projector & Screen 
Writing materials, Mints and Ice water 
WIFI access (with Tentcard in the middle) 
1 Flip chart (if required?) 
Carpark Coupons 
10% Complimentary 
2 Pieces of 24 hours 
10% Complimentary 
2 Pieces of 24 hours 
Snack menu 
Snack menu (Fixed – due to tight timeline) 
· Mini Quiche Lorraine with Turkey Ham 
· Crispy Spring Roll with Sweet Spicy Sauce 
· Focaccia Bread Filled with Spicy Tuna Salad 
Snack menu – to select from attached Coffee break Snack menu by 16 July 
· <Item 1> 
· <Item 2> 
· <Item 3> 
Lunch Menu 
Working Lunch Buffet (Fixed – due to tight timeline) 
Appetizer: 
· Feta Cheese / Pickled Beetroot / Mandarin Orange / Balsamic Reduction 
· Waldorf salad / Smoked Chicken / Celery / Granny Smith Apple 
Soup 
Braised Sweet Corn with Silken Tofu Soup 
Main Course 
· Braised Mix Vegetables / Black Fungus / Shitake Mushrooms 
· Nyonya Style Curry Chicken / Okra / Eggplant 
· Baked Seabass Fish / French Beans / Fermented Bean Sauce 
· Nyonya Style Blue Peas Rice / Pandan Leaf 
Dessert 
· Lychee Popping Pearls Mango Pudding 
· Assorted Mini Choux Puff 
Working Lunch Buffet to select from attached Buffet menu by 16 July 
Appetizer: 
· <Item 1> 
· <Item 2> 
Soup 
· <Item 1> 
Main Course 
· <Vegetable> 
· <Proteins> 
· <Proteins> 
· <Rice / Noodle> 
Dessert 
· <Item 1> 
· <Item 2> 
Floorplan 
Many Thanks 
Fern Koh 
Director of Catering 
Sofitel Singapore City Centre 
+65 6428 5050 / +65 9021 2498 
Fern.koh@sofitel.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com> 
Sent: Tuesday, July 14, 2026 8:59 AM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>; KOH Fern <Fern.KOH@sofitel.com>; Accounts Department <accounts@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request 
Hi Darren 
Good morning! 
I would like to introduce my colleague, Fern, who will be coordinating the meeting and dinner arrangements for your upcoming group. I will continue to take care of your accommodation arrangements, so rest assured that I will remain your point of contact for that portion. &#128578; 
Fern will be in touch with you regarding the lunch and coffee break selections. 
In the meantime, we would appreciate your assistance with the following: 
- Rooming list for first arrival on 18 th July 2026 
- Debrief date and timing for 15 persons (To be advised so we can help block accordingly) 
- Dinner confirmation in Racines for 15 persons (19, 21, 22, 23 and 24 July 2026) 
We look forward to hear from you! 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, July 13, 2026 6:12 PM
To: Accounts Department < accounts@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Thank you HM. 
May I also follow up with the copy of the front and back credit card for verification? 
Attached is the rooming list template - will appreciate if you can advise the guest names for processing. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department < accounts@dynastytravel.com.sg >
Sent: Monday, July 13, 2026 6:04 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; Accounts Department < accounts@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
The contract has been signed. Please refer to the attached copy for your records. 
Thanks 
HM 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, July 13, 2026 5:56 PM
To: Accounts Department < accounts@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Patrick 
May I follow up with you the signed contract and credit card form soonest as you can, for me to secure the room block? 
Look forward to hear from you soonest! 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, July 13, 2026 4:12 PM
To: Accounts Department < accounts@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Patrick 
Please see attached and let me know if you can e-sign on the copies. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department < accounts@dynastytravel.com.sg >
Sent: Monday, July 13, 2026 4:00 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Dear Li Ling 
Are you able to send the doc to us for e signature? 
Regards 
Patrick 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, 13 July 2026 15:47
To: Accounts Department < accounts@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren/ Account team 
Please see the updated figures in the credit card form. Are you able to e-sign on this document? We will also need the front and back copy of the credit card for processing. 
Look forward to hear from you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department < accounts@dynastytravel.com.sg >
Sent: Monday, July 13, 2026 3:42 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Dear Li Ling 
The pdf form that you shared is not easy to fill out and we can't seem to save it. Moreover the digital signature can't accept an uploaded image. We have filled out the form but since it can't be saved, I am sharing a screenshot here. 
If you can accept this, please go ahead and make the charge based on the final figures Darren has shared. Otherwise, could you help us fill out and send us a docusign for signature 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, 13 July 2026 12:51
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Bonjour Darren 
Apologies for the error - please see the updated copy. 
As spoken, we can arrange to send a secured payment link if payment is via Master/VISA card. For AMEX payment, we will need your assistance to fill up the credit card authorization form with the front and back copy of AMEX card for our processing. 
Let me know &#128578; 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, July 13, 2026 12:18 PM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
As corresponded, I have adjusted the meeting pax numbers to 19 and 17 persons respectively. 
Attached is the proforma invoice for your processing. 
I am on half day today but remain contactable. &#128578; look forward to hear from you soonest. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Wednesday, July 8, 2026 3:04 PM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Thank you for your confirmation! Appreciate your help to review the contract and let me know if there is any changes required. 
With regards to the payment, how will it be made? If bank transfer is preferred, I will send across the proforma invoice. Otherwise, we can also send to you/finance team with the secured payment link (credit card payment). 
Hope to hear from you soonest as we are picking up very fast that period. 
Pending matters on top of the existing contract: 
- debrief date and timing for 15 persons 
- Racines Dinner confirmation 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Wednesday, July 8, 2026 11:44 AM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Thank you for your email. I can accord the same rates based on the updated numbers and length of stay. However I will need confirmation fast as we are on above 90% occ on the week of 18 July 2026 currently. 
May I check how soon the client can confirm on their hotel selection? Will I be able to send a contract over today? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Wednesday, July 8, 2026 11:26 AM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Liling, 
Here are the changes to the number of rooms required. I am so sorry for the changes up until the last minute now. 
13 rooms x 7 nights (19 th - 26 th July) 
1 room x 10 nights (18 th - 28 th July) 
Best Regards, 
Darren 
Dynasty Travel 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: 06 July 2026 16:40
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Good afternoon to you! 
May I check if there is any update on your end? &#128578; 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Friday, July 3, 2026 6:26 PM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Thank you for your time earlier! 
I have checked and confirmed that the buffet dinner in Racines at SGD68++ for 2 persons is available on Sunday as well. So it will be applicable during the event dates. 
With regards to the debrief timing, do let me know and I can check & block the use of Library (beside 1864 Bar) or Club Millesime room for 15 persons. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Friday, July 3, 2026 4:17 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Good afternoon Liling, 
Looking forward to seeing you shortly. &#128578; 
Best Regards, 
Darren 
Dynasty Travel 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: 02 July 2026 16:17
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Sounds good. I will see you tomorrow at 530pm &#128578; 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Thursday, July 2, 2026 4:06 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Li Ling, 
Thank you very much. Yes the period of stay will be from 19-25 July. 
Dining in Racines will be sufficient. 
Yes please, let's meet at 530pm tomorrow. I hope that is okay for you. Unfortunately, the client is currently based in Morocco and will not be attending this recce visit. 
Best Regards, 
Darren 
Dynasty Travel 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: 02 July 2026 10:47
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Thank you for your prompt reply! Noted that it will be 6 nights -may I confirm that the period of stay will be from 19 to 25 July 2026? 
We are having a promotional deal in our restaurant now - Racines, non exclusive venue till 31 July 2026 with buffet prices starting from SGD68++ for 2 persons. 
Please see more information below, 
https://sofitel.accor.com/en/hotels/A152/R001.restaurant.html 
If you can let me know the preference of guests dining in Racines or request for private rooms, I can revise the proposal accordingly to the dates. 
I will be available this Friday from 3pm to 4pm or from 5pm onwards (I have a 4pm appointment in between). Will that work for you and your client? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Wednesday, July 1, 2026 11:39 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Dear Li Ling, 
Thank you very much for stepping in and assisting me with this request. I appreciate the effort you've put into consolidating the proposal and working on the best possible rates. 
I have gone through the proposal, and there are just a couple of revisions that I would appreciate your assistance with: 
The accommodation should be based on a total stay of 6 nights . Could you also share the buffet dinner rates at Racines for our consideration? It would be helpful for us to compare the available dining options before making a decision. I also appreciate the venue recommendations. Both options sound suitable, and I'll review them together with my client before we decide on the preferred meeting setup. 
Lastly, I would be delighted to come by for a site visit and meet you in person. I think it would be a great opportunity not only to review the facilities for this delegation, but also to explore a stronger long-term partnership between Sofitel Singapore City Centre and Dynasty Travel, particularly for our MICE and corporate group projects in Singapore. 
Would you happen to be available sometime in the late afternoon or early evening this Friday? 
I look forward to hearing from you. 
Best regards, 
Darren
Dynasty Travel 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: 01 July 2026 17:52
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Please allow me to introduce myself and take over this request. 
I have consolidated the details and prepared the proposal for your review. Noted that Kareen had quoted a very competitive pricing prior. Unfortunately our occupancy and availability does not allow us to accord the same proposed rate. I have revised the quotation to my best pricing, valid till 6 July 2026. 
For dinner options, we can either propose in a private meeting room or in our restaurant, Racines (non-exclusive). &#128578; Typically for buffet spread, we do require minimum pax of 30 persons, however I have maintained the same price for 15 persons. 
For meeting options, I would like to propose 2 venues in view on the number of delegates, 
Option 1: Tembusu --> bigger space that can hold up to 4 round tables. Require minimum spend of SGD3, 000++ per day. Daylight room (currently available) 
Option 2: Mempat I & II --> boardroom style up to 20 persons, daylight room. Comes with a private foyer area for coffee/snacks and discussion. No top up of minimum spend required. (waitlist on 24 July 2026) 
Will you or your client be keen to come by for a site visit? As I understand that the profile of guests are mostly high-level government and executive delegation. Also, may I check if there is any request for Executive Club or Suite room request? 
Meanwhile please note that no booking has been reserved and is subject to availability. 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Wednesday, July 1, 2026 3:40 PM
To: TEO Kareen < Kareen.TEO@sofitel.com >
Cc: LEONG Li ling < Liling.LEONG@sofitel.com >; Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Dear Kareen, 
Bonjour, and thank you for your email. It was a pleasure speaking with you as well, and I appreciate you taking the time to prepare the proposal. 
We are still working through the project with our client, and there have been some revisions to the requirements. I would appreciate your assistance in providing an updated quotation where applicable. 
The revised requirements are as follows: 
Accommodation: 15 Luxury Rooms (Single Occupancy) Meeting Package: 20 July 2026 (Monday, 9:00am – 1:00pm): 20 participants 24 July 2026 (Friday, 1:00pm – 5:00pm): 18 participants Dinner Buffet: Kindly include a quotation for dinner buffet arrangements for all 15 delegates on the following dates: 19 July 21 July 22 July 23 July 24 July 2026 For your context, this delegation comprises senior executives from Morocco's ONCF transport agency, who will be visiting Singapore for a series of meetings with our Ministry of Transport and various transport agencies. As this is a high-level government and executive delegation, we are carefully evaluating several hotel proposals to ensure the best overall fit for the programme. 
At the moment, we are also reviewing quotations from Grand Hyatt Singapore and The Fullerton Hotel Singapore. We would greatly appreciate it if Sofitel could continue to extend its most competitive rates and value-added offerings for our consideration. We believe Sofitel's location and product are well suited for this delegation, and we look forward to seeing your revised proposal. 
I'm also happy to arrange a call at your convenience should it be helpful to discuss any of the requirements in greater detail. 
Thank you once again, and I look forward to hearing from you. 
Warm regards, 
Darren 
From: TEO Kareen < Kareen.TEO@sofitel.com >
Sent: 22 June 2026 11:04
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: LEONG Li ling < Liling.LEONG@sofitel.com >
Subject: RE: Update on Proposal Request 
Bonjour Darren 
Greetings from Sofitel Singapore City Centre! 
It was great speaking to you last Friday and I apologize for the delayed response. I am pleased to share the below proposal for your upcoming event in July 2026: 
EVENT DATE & TIME 
20 July 2026, Monday - 09:00 – 13:00hrs 
24 July 2026, Friday - 13:00 – 17:00hrs 
EVENT VENUE 
Tembusu (Level 5) 
(Available, however no room is being reserved) 
Use of Tembusu room requires a minimum spend of S$3,500.00++ per room per day 
ATTENDEES 
22 – 25 participants 
PROPOSED FLOORPLAN 
HALF DAY MEETING PACKAGE (WITH LUNCH) 
The Package price is at S$135.00++ per person per day with a minimum guarantee of 22 guests and includes the following: 
· Use of main meeting room from 9:00am – 1:00pm / 1:00pm – 5:00pm 
· Nespresso coffee & TWG Tea throughout the event 
· One coffee break sessions with 3 snack items each 
· One Seminar Lunch 
· Writing materials (writing pad and pen) 
· Mints for all participants 
· Ice water 
· Complimentary carpark coupons for 10% of the guaranteed number of participants (24 hours from time of entry) 
ACCOMMODATION 
19 x Luxury Room (38sqm / 409sqf)
(Available, No room is being reserved) 
Luxury Rooms offer 49inch Smart TV, Bose Home Entertainment System, High Speed Internet Access, Bathroom with Deep Soaking Bath, Separate Rain Shower and complimentary access to SoFit Fitness; including a pool, cardio theatre and strength-training area. 
Single: 
Price: S$280.00++ (S$335.72), per room per night, inclusive of breakfast for one and WIFI 
The above special room rates are applicable for (8) rooms and above and room rates are non-commissionable. We wish to highlight that no soft bookings have been made and will be subjected to availability upon confirmation. 
Can we also arrange for you to come down for a site visit of both the accommodation and function space? 
Best regards, 
Kareen Teo 
Senior Sales Manager 
T. (+65) 6428 5051 – M. (+65) 9692 2071 
Sofitel Singapore City Centre 
9 Wallich Street 
Singapore 078885 
sofitel.com 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites.

Why: This email is a follow-up from Sofitel's Director of Sales to Dynasty Travel's MICE department, discussing revisions to an existing proposal for a group booking. The thread history shows prior contract signing, payment details, and meeting logistics. It is not a new lead; it is an update on an existing case. The classification is existing_case_update with high confidence. Worker decision: AI suggests existing-case update; human/router match required before mutation.

Re: Update on Proposal RequestclientExisting case
darrentien@dynastytravel.com.sg · 15 Jul 2026

Hi Li ling, Please find as attached the participant list of this upcoming cohort. Meryem is the lady that will be arriving earlier. Thank you very much. Best Regards, Darren Dynasty Travel ________________________________ From: LEONG Li li

Show full stored email / quoted history
Hi Li ling, 
Please find as attached the participant list of this upcoming cohort. 
Meryem is the lady that will be arriving earlier. 
Thank you very much. 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 14 July 2026 14:18
To: KOH Fern <Fern.KOH@sofitel.com>; Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>; Accounts Department <accounts@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Bonjour Darren 
Thank you for your call earlier and noted on the revision. Happy to amend as corresponded below, 
- Reduced 1 room from 19 to 26 July 2026 (SGD2, 240++) - Revision of confirmed meeting pax (SGD270++) 20 th July: 17 persons 24 th July: 16 persons 
Balance: SGD2, 510++ (SGD3, 009.49nett) to be used to offset dinner in Racines 
As corresponded, appreciate your help to chase for the rooming list and also review on the email sent by my colleague Fern below for our logistics preparation. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: KOH Fern <Fern.KOH@sofitel.com>
Sent: Tuesday, July 14, 2026 11:12 AM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>; Accounts Department <accounts@dynastytravel.com.sg>; LEONG Li ling <Liling.LEONG@sofitel.com>
Subject: RE: Update on Proposal Request Dear Darren 
Thank you for confirming your group with us. 
Due to tight timeline, please find your event summary as follows and do update us the information in Blue. 
For 20 th July, this is more urgent and if you could confirm and send us all the information by today will be ideal so that we will be in time for necessary arrangements. 
Event Date 
20 th July 2026, Monday 
24 July 2026, Friday 
Event Venue 
Mempat Room, Level 5 
Mempat Room, Level 5 
Event Name 
<Event name> 
<Event name> 
Event Time 
To re-confirm event time 
8.30am – 9.00am (Registration) 
9.00am – 12.00pm (Meeting) 
12.00pm – 1.00pm (Working Lunch) 
To re-confirm event time 
11.30am – 12.00pm (Registration) 
12.00pm – 1.00pm (Working Lunch) 
1.00pm – 5.00pm (Meeting) 
Set Up 
Boardroom seating for 15 pax (to re-confirm) 
01 Projector & Screen 
Writing materials, Mints and Ice water 
WIFI access (with Tentcard in the middle) 
1 Flip chart (if required?) 
Boardroom seating for 15 pax (to re-confirm) 
01 Projector & Screen 
Writing materials, Mints and Ice water 
WIFI access (with Tentcard in the middle) 
1 Flip chart (if required?) 
Carpark Coupons 
10% Complimentary 
2 Pieces of 24 hours 
10% Complimentary 
2 Pieces of 24 hours 
Snack menu 
Snack menu (Fixed – due to tight timeline) 
· Mini Quiche Lorraine with Turkey Ham 
· Crispy Spring Roll with Sweet Spicy Sauce 
· Focaccia Bread Filled with Spicy Tuna Salad 
Snack menu – to select from attached Coffee break Snack menu by 16 July 
· <Item 1> 
· <Item 2> 
· <Item 3> 
Lunch Menu 
Working Lunch Buffet (Fixed – due to tight timeline) 
Appetizer: 
· Feta Cheese / Pickled Beetroot / Mandarin Orange / Balsamic Reduction 
· Waldorf salad / Smoked Chicken / Celery / Granny Smith Apple 
Soup 
Braised Sweet Corn with Silken Tofu Soup 
Main Course 
· Braised Mix Vegetables / Black Fungus / Shitake Mushrooms 
· Nyonya Style Curry Chicken / Okra / Eggplant 
· Baked Seabass Fish / French Beans / Fermented Bean Sauce 
· Nyonya Style Blue Peas Rice / Pandan Leaf 
Dessert 
· Lychee Popping Pearls Mango Pudding 
· Assorted Mini Choux Puff 
Working Lunch Buffet to select from attached Buffet menu by 16 July 
Appetizer: 
· <Item 1> 
· <Item 2> 
Soup 
· <Item 1> 
Main Course 
· <Vegetable> 
· <Proteins> 
· <Proteins> 
· <Rice / Noodle> 
Dessert 
· <Item 1> 
· <Item 2> 
Floorplan 
Many Thanks 
Fern Koh 
Director of Catering 
Sofitel Singapore City Centre 
+65 6428 5050 / +65 9021 2498 
Fern.koh@sofitel.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com> 
Sent: Tuesday, July 14, 2026 8:59 AM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>; KOH Fern <Fern.KOH@sofitel.com>; Accounts Department <accounts@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request 
Hi Darren 
Good morning! 
I would like to introduce my colleague, Fern, who will be coordinating the meeting and dinner arrangements for your upcoming group. I will continue to take care of your accommodation arrangements, so rest assured that I will remain your point of contact for that portion. &#128578; 
Fern will be in touch with you regarding the lunch and coffee break selections. 
In the meantime, we would appreciate your assistance with the following: 
- Rooming list for first arrival on 18 th July 2026 
- Debrief date and timing for 15 persons (To be advised so we can help block accordingly) 
- Dinner confirmation in Racines for 15 persons (19, 21, 22, 23 and 24 July 2026) 
We look forward to hear from you! 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, July 13, 2026 6:12 PM
To: Accounts Department < accounts@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Thank you HM. 
May I also follow up with the copy of the front and back credit card for verification? 
Attached is the rooming list template - will appreciate if you can advise the guest names for processing. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department < accounts@dynastytravel.com.sg >
Sent: Monday, July 13, 2026 6:04 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; Accounts Department < accounts@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
The contract has been signed. Please refer to the attached copy for your records. 
Thanks 
HM 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, July 13, 2026 5:56 PM
To: Accounts Department < accounts@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Patrick 
May I follow up with you the signed contract and credit card form soonest as you can, for me to secure the room block? 
Look forward to hear from you soonest! 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, July 13, 2026 4:12 PM
To: Accounts Department < accounts@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Patrick 
Please see attached and let me know if you can e-sign on the copies. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department < accounts@dynastytravel.com.sg >
Sent: Monday, July 13, 2026 4:00 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Dear Li Ling 
Are you able to send the doc to us for e signature? 
Regards 
Patrick 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, 13 July 2026 15:47
To: Accounts Department < accounts@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren/ Account team 
Please see the updated figures in the credit card form. Are you able to e-sign on this document? We will also need the front and back copy of the credit card for processing. 
Look forward to hear from you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department < accounts@dynastytravel.com.sg >
Sent: Monday, July 13, 2026 3:42 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Dear Li Ling 
The pdf form that you shared is not easy to fill out and we can't seem to save it. Moreover the digital signature can't accept an uploaded image. We have filled out the form but since it can't be saved, I am sharing a screenshot here. 
If you can accept this, please go ahead and make the charge based on the final figures Darren has shared. Otherwise, could you help us fill out and send us a docusign for signature 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, 13 July 2026 12:51
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Bonjour Darren 
Apologies for the error - please see the updated copy. 
As spoken, we can arrange to send a secured payment link if payment is via Master/VISA card. For AMEX payment, we will need your assistance to fill up the credit card authorization form with the front and back copy of AMEX card for our processing. 
Let me know &#128578; 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, July 13, 2026 12:18 PM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
As corresponded, I have adjusted the meeting pax numbers to 19 and 17 persons respectively. 
Attached is the proforma invoice for your processing. 
I am on half day today but remain contactable. &#128578; look forward to hear from you soonest. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Wednesday, July 8, 2026 3:04 PM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Thank you for your confirmation! Appreciate your help to review the contract and let me know if there is any changes required. 
With regards to the payment, how will it be made? If bank transfer is preferred, I will send across the proforma invoice. Otherwise, we can also send to you/finance team with the secured payment link (credit card payment). 
Hope to hear from you soonest as we are picking up very fast that period. 
Pending matters on top of the existing contract: 
- debrief date and timing for 15 persons 
- Racines Dinner confirmation 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Wednesday, July 8, 2026 11:44 AM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Thank you for your email. I can accord the same rates based on the updated numbers and length of stay. However I will need confirmation fast as we are on above 90% occ on the week of 18 July 2026 currently. 
May I check how soon the client can confirm on their hotel selection? Will I be able to send a contract over today? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Wednesday, July 8, 2026 11:26 AM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Liling, 
Here are the changes to the number of rooms required. I am so sorry for the changes up until the last minute now. 
13 rooms x 7 nights (19 th - 26 th July) 
1 room x 10 nights (18 th - 28 th July) 
Best Regards, 
Darren 
Dynasty Travel 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: 06 July 2026 16:40
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Good afternoon to you! 
May I check if there is any update on your end? &#128578; 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Friday, July 3, 2026 6:26 PM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Thank you for your time earlier! 
I have checked and confirmed that the buffet dinner in Racines at SGD68++ for 2 persons is available on Sunday as well. So it will be applicable during the event dates. 
With regards to the debrief timing, do let me know and I can check & block the use of Library (beside 1864 Bar) or Club Millesime room for 15 persons. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Friday, July 3, 2026 4:17 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Good afternoon Liling, 
Looking forward to seeing you shortly. &#128578; 
Best Regards, 
Darren 
Dynasty Travel 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: 02 July 2026 16:17
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Sounds good. I will see you tomorrow at 530pm &#128578; 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Thursday, July 2, 2026 4:06 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Li Ling, 
Thank you very much. Yes the period of stay will be from 19-25 July. 
Dining in Racines will be sufficient. 
Yes please, let's meet at 530pm tomorrow. I hope that is okay for you. Unfortunately, the client is currently based in Morocco and will not be attending this recce visit. 
Best Regards, 
Darren 
Dynasty Travel 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: 02 July 2026 10:47
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Thank you for your prompt reply! Noted that it will be 6 nights -may I confirm that the period of stay will be from 19 to 25 July 2026? 
We are having a promotional deal in our restaurant now - Racines, non exclusive venue till 31 July 2026 with buffet prices starting from SGD68++ for 2 persons. 
Please see more information below, 
https://sofitel.accor.com/en/hotels/A152/R001.restaurant.html 
If you can let me know the preference of guests dining in Racines or request for private rooms, I can revise the proposal accordingly to the dates. 
I will be available this Friday from 3pm to 4pm or from 5pm onwards (I have a 4pm appointment in between). Will that work for you and your client? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Wednesday, July 1, 2026 11:39 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Dear Li Ling, 
Thank you very much for stepping in and assisting me with this request. I appreciate the effort you've put into consolidating the proposal and working on the best possible rates. 
I have gone through the proposal, and there are just a couple of revisions that I would appreciate your assistance with: 
The accommodation should be based on a total stay of 6 nights . Could you also share the buffet dinner rates at Racines for our consideration? It would be helpful for us to compare the available dining options before making a decision. I also appreciate the venue recommendations. Both options sound suitable, and I'll review them together with my client before we decide on the preferred meeting setup. 
Lastly, I would be delighted to come by for a site visit and meet you in person. I think it would be a great opportunity not only to review the facilities for this delegation, but also to explore a stronger long-term partnership between Sofitel Singapore City Centre and Dynasty Travel, particularly for our MICE and corporate group projects in Singapore. 
Would you happen to be available sometime in the late afternoon or early evening this Friday? 
I look forward to hearing from you. 
Best regards, 
Darren
Dynasty Travel 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: 01 July 2026 17:52
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Please allow me to introduce myself and take over this request. 
I have consolidated the details and prepared the proposal for your review. Noted that Kareen had quoted a very competitive pricing prior. Unfortunately our occupancy and availability does not allow us to accord the same proposed rate. I have revised the quotation to my best pricing, valid till 6 July 2026. 
For dinner options, we can either propose in a private meeting room or in our restaurant, Racines (non-exclusive). &#128578; Typically for buffet spread, we do require minimum pax of 30 persons, however I have maintained the same price for 15 persons. 
For meeting options, I would like to propose 2 venues in view on the number of delegates, 
Option 1: Tembusu --> bigger space that can hold up to 4 round tables. Require minimum spend of SGD3, 000++ per day. Daylight room (currently available) 
Option 2: Mempat I & II --> boardroom style up to 20 persons, daylight room. Comes with a private foyer area for coffee/snacks and discussion. No top up of minimum spend required. (waitlist on 24 July 2026) 
Will you or your client be keen to come by for a site visit? As I understand that the profile of guests are mostly high-level government and executive delegation. Also, may I check if there is any request for Executive Club or Suite room request? 
Meanwhile please note that no booking has been reserved and is subject to availability. 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Wednesday, July 1, 2026 3:40 PM
To: TEO Kareen < Kareen.TEO@sofitel.com >
Cc: LEONG Li ling < Liling.LEONG@sofitel.com >; Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Dear Kareen, 
Bonjour, and thank you for your email. It was a pleasure speaking with you as well, and I appreciate you taking the time to prepare the proposal. 
We are still working through the project with our client, and there have been some revisions to the requirements. I would appreciate your assistance in providing an updated quotation where applicable. 
The revised requirements are as follows: 
Accommodation: 15 Luxury Rooms (Single Occupancy) Meeting Package: 20 July 2026 (Monday, 9:00am – 1:00pm): 20 participants 24 July 2026 (Friday, 1:00pm – 5:00pm): 18 participants Dinner Buffet: Kindly include a quotation for dinner buffet arrangements for all 15 delegates on the following dates: 19 July 21 July 22 July 23 July 24 July 2026 For your context, this delegation comprises senior executives from Morocco's ONCF transport agency, who will be visiting Singapore for a series of meetings with our Ministry of Transport and various transport agencies. As this is a high-level government and executive delegation, we are carefully evaluating several hotel proposals to ensure the best overall fit for the programme. 
At the moment, we are also reviewing quotations from Grand Hyatt Singapore and The Fullerton Hotel Singapore. We would greatly appreciate it if Sofitel could continue to extend its most competitive rates and value-added offerings for our consideration. We believe Sofitel's location and product are well suited for this delegation, and we look forward to seeing your revised proposal. 
I'm also happy to arrange a call at your convenience should it be helpful to discuss any of the requirements in greater detail. 
Thank you once again, and I look forward to hearing from you. 
Warm regards, 
Darren 
From: TEO Kareen < Kareen.TEO@sofitel.com >
Sent: 22 June 2026 11:04
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: LEONG Li ling < Liling.LEONG@sofitel.com >
Subject: RE: Update on Proposal Request 
Bonjour Darren 
Greetings from Sofitel Singapore City Centre! 
It was great speaking to you last Friday and I apologize for the delayed response. I am pleased to share the below proposal for your upcoming event in July 2026: 
EVENT DATE & TIME 
20 July 2026, Monday - 09:00 – 13:00hrs 
24 July 2026, Friday - 13:00 – 17:00hrs 
EVENT VENUE 
Tembusu (Level 5) 
(Available, however no room is being reserved) 
Use of Tembusu room requires a minimum spend of S$3,500.00++ per room per day 
ATTENDEES 
22 – 25 participants 
PROPOSED FLOORPLAN 
HALF DAY MEETING PACKAGE (WITH LUNCH) 
The Package price is at S$135.00++ per person per day with a minimum guarantee of 22 guests and includes the following: 
· Use of main meeting room from 9:00am – 1:00pm / 1:00pm – 5:00pm 
· Nespresso coffee & TWG Tea throughout the event 
· One coffee break sessions with 3 snack items each 
· One Seminar Lunch 
· Writing materials (writing pad and pen) 
· Mints for all participants 
· Ice water 
· Complimentary carpark coupons for 10% of the guaranteed number of participants (24 hours from time of entry) 
ACCOMMODATION 
19 x Luxury Room (38sqm / 409sqf)
(Available, No room is being reserved) 
Luxury Rooms offer 49inch Smart TV, Bose Home Entertainment System, High Speed Internet Access, Bathroom with Deep Soaking Bath, Separate Rain Shower and complimentary access to SoFit Fitness; including a pool, cardio theatre and strength-training area. 
Single: 
Price: S$280.00++ (S$335.72), per room per night, inclusive of breakfast for one and WIFI 
The above special room rates are applicable for (8) rooms and above and room rates are non-commissionable. We wish to highlight that no soft bookings have been made and will be subjected to availability upon confirmation. 
Can we also arrange for you to come down for a site visit of both the accommodation and function space? 
Best regards, 
Kareen Teo 
Senior Sales Manager 
T. (+65) 6428 5051 – M. (+65) 9692 2071 
Sofitel Singapore City Centre 
9 Wallich Street 
Singapore 078885 
sofitel.com 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites.

Why: The email is an internal forwarding of a participant list for an ongoing MICE group (ONCF cohort) from a Dynasty Travel employee to the MICE department. The full email chain shows extensive existing coordination with Sofitel Singapore City Centre for accommodation, meeting rooms, and dinners in July 2026. This is clearly an update to an existing case, not a new lead. Classification: existing_case_update. Business line: MICE. Worker decision: AI suggests existing-case update; human/router match required before mutation.

Re: Update on Proposal RequestclientExisting case
Liling.LEONG@sofitel.com · 15 Jul 2026

Hi Darren Please find the updated rooming list with the individual confirmation numbers. Appreciate your help to check the period of stay and let me know if this is in good order. Regards Li Ling ________________________________ From: Darren

Show full stored email / quoted history
Hi Darren 
Please find the updated rooming list with the individual confirmation numbers. 
Appreciate your help to check the period of stay and let me know if this is in good order. 
Regards 
Li Ling 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Wednesday, July 15, 2026 5:28 PM
To: LEONG Li ling <Liling.LEONG@sofitel.com>; KOH Fern <Fern.KOH@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>; Accounts Department <accounts@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Hi Li ling, 
Please find as attached the participant list of this upcoming cohort. 
Meryem is the lady that will be arriving earlier. 
Thank you very much. 
Best Regards, Darren Dynasty Travel From: LEONG Li ling <Liling.LEONG@sofitel.com>
Sent: 14 July 2026 14:18
To: KOH Fern <Fern.KOH@sofitel.com>; Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>; Accounts Department <accounts@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request Bonjour Darren 
Thank you for your call earlier and noted on the revision. Happy to amend as corresponded below, 
- Reduced 1 room from 19 to 26 July 2026 (SGD2, 240++) - Revision of confirmed meeting pax (SGD270++) 20 th July: 17 persons 24 th July: 16 persons 
Balance: SGD2, 510++ (SGD3, 009.49nett) to be used to offset dinner in Racines 
As corresponded, appreciate your help to chase for the rooming list and also review on the email sent by my colleague Fern below for our logistics preparation. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: KOH Fern <Fern.KOH@sofitel.com>
Sent: Tuesday, July 14, 2026 11:12 AM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>; Accounts Department <accounts@dynastytravel.com.sg>; LEONG Li ling <Liling.LEONG@sofitel.com>
Subject: RE: Update on Proposal Request Dear Darren 
Thank you for confirming your group with us. 
Due to tight timeline, please find your event summary as follows and do update us the information in Blue. 
For 20 th July, this is more urgent and if you could confirm and send us all the information by today will be ideal so that we will be in time for necessary arrangements. 
Event Date 
20 th July 2026, Monday 
24 July 2026, Friday 
Event Venue 
Mempat Room, Level 5 
Mempat Room, Level 5 
Event Name 
<Event name> 
<Event name> 
Event Time 
To re-confirm event time 
8.30am – 9.00am (Registration) 
9.00am – 12.00pm (Meeting) 
12.00pm – 1.00pm (Working Lunch) 
To re-confirm event time 
11.30am – 12.00pm (Registration) 
12.00pm – 1.00pm (Working Lunch) 
1.00pm – 5.00pm (Meeting) 
Set Up 
Boardroom seating for 15 pax (to re-confirm) 
01 Projector & Screen 
Writing materials, Mints and Ice water 
WIFI access (with Tentcard in the middle) 
1 Flip chart (if required?) 
Boardroom seating for 15 pax (to re-confirm) 
01 Projector & Screen 
Writing materials, Mints and Ice water 
WIFI access (with Tentcard in the middle) 
1 Flip chart (if required?) 
Carpark Coupons 
10% Complimentary 
2 Pieces of 24 hours 
10% Complimentary 
2 Pieces of 24 hours 
Snack menu 
Snack menu (Fixed – due to tight timeline) 
· Mini Quiche Lorraine with Turkey Ham 
· Crispy Spring Roll with Sweet Spicy Sauce 
· Focaccia Bread Filled with Spicy Tuna Salad 
Snack menu – to select from attached Coffee break Snack menu by 16 July 
· <Item 1> 
· <Item 2> 
· <Item 3> 
Lunch Menu 
Working Lunch Buffet (Fixed – due to tight timeline) 
Appetizer: 
· Feta Cheese / Pickled Beetroot / Mandarin Orange / Balsamic Reduction 
· Waldorf salad / Smoked Chicken / Celery / Granny Smith Apple 
Soup 
Braised Sweet Corn with Silken Tofu Soup 
Main Course 
· Braised Mix Vegetables / Black Fungus / Shitake Mushrooms 
· Nyonya Style Curry Chicken / Okra / Eggplant 
· Baked Seabass Fish / French Beans / Fermented Bean Sauce 
· Nyonya Style Blue Peas Rice / Pandan Leaf 
Dessert 
· Lychee Popping Pearls Mango Pudding 
· Assorted Mini Choux Puff 
Working Lunch Buffet to select from attached Buffet menu by 16 July 
Appetizer: 
· <Item 1> 
· <Item 2> 
Soup 
· <Item 1> 
Main Course 
· <Vegetable> 
· <Proteins> 
· <Proteins> 
· <Rice / Noodle> 
Dessert 
· <Item 1> 
· <Item 2> 
Floorplan 
Many Thanks 
Fern Koh 
Director of Catering 
Sofitel Singapore City Centre 
+65 6428 5050 / +65 9021 2498 
Fern.koh@sofitel.com 
From: LEONG Li ling <Liling.LEONG@sofitel.com> 
Sent: Tuesday, July 14, 2026 8:59 AM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>; KOH Fern <Fern.KOH@sofitel.com>; Accounts Department <accounts@dynastytravel.com.sg>
Subject: Re: Update on Proposal Request 
Hi Darren 
Good morning! 
I would like to introduce my colleague, Fern, who will be coordinating the meeting and dinner arrangements for your upcoming group. I will continue to take care of your accommodation arrangements, so rest assured that I will remain your point of contact for that portion. 🙂 
Fern will be in touch with you regarding the lunch and coffee break selections. 
In the meantime, we would appreciate your assistance with the following: 
- Rooming list for first arrival on 18 th July 2026 
- Debrief date and timing for 15 persons (To be advised so we can help block accordingly) 
- Dinner confirmation in Racines for 15 persons (19, 21, 22, 23 and 24 July 2026) 
We look forward to hear from you! 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, July 13, 2026 6:12 PM
To: Accounts Department < accounts@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Thank you HM. 
May I also follow up with the copy of the front and back credit card for verification? 
Attached is the rooming list template - will appreciate if you can advise the guest names for processing. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department < accounts@dynastytravel.com.sg >
Sent: Monday, July 13, 2026 6:04 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; Accounts Department < accounts@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
The contract has been signed. Please refer to the attached copy for your records. 
Thanks 
HM 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, July 13, 2026 5:56 PM
To: Accounts Department < accounts@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Patrick 
May I follow up with you the signed contract and credit card form soonest as you can, for me to secure the room block? 
Look forward to hear from you soonest! 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, July 13, 2026 4:12 PM
To: Accounts Department < accounts@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Patrick 
Please see attached and let me know if you can e-sign on the copies. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department < accounts@dynastytravel.com.sg >
Sent: Monday, July 13, 2026 4:00 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Dear Li Ling 
Are you able to send the doc to us for e signature? 
Regards 
Patrick 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, 13 July 2026 15:47
To: Accounts Department < accounts@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren/ Account team 
Please see the updated figures in the credit card form. Are you able to e-sign on this document? We will also need the front and back copy of the credit card for processing. 
Look forward to hear from you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department < accounts@dynastytravel.com.sg >
Sent: Monday, July 13, 2026 3:42 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Dear Li Ling 
The pdf form that you shared is not easy to fill out and we can't seem to save it. Moreover the digital signature can't accept an uploaded image. We have filled out the form but since it can't be saved, I am sharing a screenshot here. 
If you can accept this, please go ahead and make the charge based on the final figures Darren has shared. Otherwise, could you help us fill out and send us a docusign for signature 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, 13 July 2026 12:51
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Bonjour Darren 
Apologies for the error - please see the updated copy. 
As spoken, we can arrange to send a secured payment link if payment is via Master/VISA card. For AMEX payment, we will need your assistance to fill up the credit card authorization form with the front and back copy of AMEX card for our processing. 
Let me know 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, July 13, 2026 12:18 PM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
As corresponded, I have adjusted the meeting pax numbers to 19 and 17 persons respectively. 
Attached is the proforma invoice for your processing. 
I am on half day today but remain contactable. 🙂 look forward to hear from you soonest. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Wednesday, July 8, 2026 3:04 PM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Thank you for your confirmation! Appreciate your help to review the contract and let me know if there is any changes required. 
With regards to the payment, how will it be made? If bank transfer is preferred, I will send across the proforma invoice. Otherwise, we can also send to you/finance team with the secured payment link (credit card payment). 
Hope to hear from you soonest as we are picking up very fast that period. 
Pending matters on top of the existing contract: 
- debrief date and timing for 15 persons 
- Racines Dinner confirmation 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Wednesday, July 8, 2026 11:44 AM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Thank you for your email. I can accord the same rates based on the updated numbers and length of stay. However I will need confirmation fast as we are on above 90% occ on the week of 18 July 2026 currently. 
May I check how soon the client can confirm on their hotel selection? Will I be able to send a contract over today? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Wednesday, July 8, 2026 11:26 AM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Liling, 
Here are the changes to the number of rooms required. I am so sorry for the changes up until the last minute now. 
13 rooms x 7 nights (19 th - 26 th July) 
1 room x 10 nights (18 th - 28 th July) 
Best Regards, 
Darren 
Dynasty Travel 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: 06 July 2026 16:40
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Good afternoon to you! 
May I check if there is any update on your end? 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Friday, July 3, 2026 6:26 PM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Thank you for your time earlier! 
I have checked and confirmed that the buffet dinner in Racines at SGD68++ for 2 persons is available on Sunday as well. So it will be applicable during the event dates. 
With regards to the debrief timing, do let me know and I can check & block the use of Library (beside 1864 Bar) or Club Millesime room for 15 persons. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Friday, July 3, 2026 4:17 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Good afternoon Liling, 
Looking forward to seeing you shortly. 🙂 
Best Regards, 
Darren 
Dynasty Travel 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: 02 July 2026 16:17
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Sounds good. I will see you tomorrow at 530pm 🙂 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Thursday, July 2, 2026 4:06 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Li Ling, 
Thank you very much. Yes the period of stay will be from 19-25 July. 
Dining in Racines will be sufficient. 
Yes please, let's meet at 530pm tomorrow. I hope that is okay for you. Unfortunately, the client is currently based in Morocco and will not be attending this recce visit. 
Best Regards, 
Darren 
Dynasty Travel 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: 02 July 2026 10:47
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Thank you for your prompt reply! Noted that it will be 6 nights -may I confirm that the period of stay will be from 19 to 25 July 2026? 
We are having a promotional deal in our restaurant now - Racines, non exclusive venue till 31 July 2026 with buffet prices starting from SGD68++ for 2 persons. 
Please see more information below, 
https://sofitel.accor.com/en/hotels/A152/R001.restaurant.html 
If you can let me know the preference of guests dining in Racines or request for private rooms, I can revise the proposal accordingly to the dates. 
I will be available this Friday from 3pm to 4pm or from 5pm onwards (I have a 4pm appointment in between). Will that work for you and your client? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Wednesday, July 1, 2026 11:39 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Dear Li Ling, 
Thank you very much for stepping in and assisting me with this request. I appreciate the effort you've put into consolidating the proposal and working on the best possible rates. 
I have gone through the proposal, and there are just a couple of revisions that I would appreciate your assistance with: 
The accommodation should be based on a total stay of 6 nights . Could you also share the buffet dinner rates at Racines for our consideration? It would be helpful for us to compare the available dining options before making a decision. I also appreciate the venue recommendations. Both options sound suitable, and I'll review them together with my client before we decide on the preferred meeting setup. 
Lastly, I would be delighted to come by for a site visit and meet you in person. I think it would be a great opportunity not only to review the facilities for this delegation, but also to explore a stronger long-term partnership between Sofitel Singapore City Centre and Dynasty Travel, particularly for our MICE and corporate group projects in Singapore. 
Would you happen to be available sometime in the late afternoon or early evening this Friday? 
I look forward to hearing from you. 
Best regards, 
Darren
Dynasty Travel 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: 01 July 2026 17:52
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Please allow me to introduce myself and take over this request. 
I have consolidated the details and prepared the proposal for your review. Noted that Kareen had quoted a very competitive pricing prior. Unfortunately our occupancy and availability does not allow us to accord the same proposed rate. I have revised the quotation to my best pricing, valid till 6 July 2026. 
For dinner options, we can either propose in a private meeting room or in our restaurant, Racines (non-exclusive). 🙂 Typically for buffet spread, we do require minimum pax of 30 persons, however I have maintained the same price for 15 persons. 
For meeting options, I would like to propose 2 venues in view on the number of delegates, 
Option 1: Tembusu --> bigger space that can hold up to 4 round tables. Require minimum spend of SGD3, 000++ per day. Daylight room (currently available) 
Option 2: Mempat I & II --> boardroom style up to 20 persons, daylight room. Comes with a private foyer area for coffee/snacks and discussion. No top up of minimum spend required. (waitlist on 24 July 2026) 
Will you or your client be keen to come by for a site visit? As I understand that the profile of guests are mostly high-level government and executive delegation. Also, may I check if there is any request for Executive Club or Suite room request? 
Meanwhile please note that no booking has been reserved and is subject to availability. 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Wednesday, July 1, 2026 3:40 PM
To: TEO Kareen < Kareen.TEO@sofitel.com >
Cc: LEONG Li ling < Liling.LEONG@sofitel.com >; Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Dear Kareen, 
Bonjour, and thank you for your email. It was a pleasure speaking with you as well, and I appreciate you taking the time to prepare the proposal. 
We are still working through the project with our client, and there have been some revisions to the requirements. I would appreciate your assistance in providing an updated quotation where applicable. 
The revised requirements are as follows: 
Accommodation: 15 Luxury Rooms (Single Occupancy) Meeting Package: 20 July 2026 (Monday, 9:00am – 1:00pm): 20 participants 24 July 2026 (Friday, 1:00pm – 5:00pm): 18 participants Dinner Buffet: Kindly include a quotation for dinner buffet arrangements for all 15 delegates on the following dates: 19 July 21 July 22 July 23 July 24 July 2026 For your context, this delegation comprises senior executives from Morocco's ONCF transport agency, who will be visiting Singapore for a series of meetings with our Ministry of Transport and various transport agencies. As this is a high-level government and executive delegation, we are carefully evaluating several hotel proposals to ensure the best overall fit for the programme. 
At the moment, we are also reviewing quotations from Grand Hyatt Singapore and The Fullerton Hotel Singapore. We would greatly appreciate it if Sofitel could continue to extend its most competitive rates and value-added offerings for our consideration. We believe Sofitel's location and product are well suited for this delegation, and we look forward to seeing your revised proposal. 
I'm also happy to arrange a call at your convenience should it be helpful to discuss any of the requirements in greater detail. 
Thank you once again, and I look forward to hearing from you. 
Warm regards, 
Darren 
From: TEO Kareen < Kareen.TEO@sofitel.com >
Sent: 22 June 2026 11:04
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: LEONG Li ling < Liling.LEONG@sofitel.com >
Subject: RE: Update on Proposal Request 
Bonjour Darren 
Greetings from Sofitel Singapore City Centre! 
It was great speaking to you last Friday and I apologize for the delayed response. I am pleased to share the below proposal for your upcoming event in July 2026: 
EVENT DATE & TIME 
20 July 2026, Monday - 09:00 – 13:00hrs 
24 July 2026, Friday - 13:00 – 17:00hrs 
EVENT VENUE 
Tembusu (Level 5) 
(Available, however no room is being reserved) 
Use of Tembusu room requires a minimum spend of S$3,500.00++ per room per day 
ATTENDEES 
22 – 25 participants 
PROPOSED FLOORPLAN 
HALF DAY MEETING PACKAGE (WITH LUNCH) 
The Package price is at S$135.00++ per person per day with a minimum guarantee of 22 guests and includes the following: 
· Use of main meeting room from 9:00am – 1:00pm / 1:00pm – 5:00pm 
· Nespresso coffee & TWG Tea throughout the event 
· One coffee break sessions with 3 snack items each 
· One Seminar Lunch 
· Writing materials (writing pad and pen) 
· Mints for all participants 
· Ice water 
· Complimentary carpark coupons for 10% of the guaranteed number of participants (24 hours from time of entry) 
ACCOMMODATION 
19 x Luxury Room (38sqm / 409sqf)
(Available, No room is being reserved) 
Luxury Rooms offer 49inch Smart TV, Bose Home Entertainment System, High Speed Internet Access, Bathroom with Deep Soaking Bath, Separate Rain Shower and complimentary access to SoFit Fitness; including a pool, cardio theatre and strength-training area. 
Single: 
Price: S$280.00++ (S$335.72), per room per night, inclusive of breakfast for one and WIFI 
The above special room rates are applicable for (8) rooms and above and room rates are non-commissionable. We wish to highlight that no soft bookings have been made and will be subjected to availability upon confirmation. 
Can we also arrange for you to come down for a site visit of both the accommodation and function space? 
Best regards, 
Kareen Teo 
Senior Sales Manager 
T. (+65) 6428 5051 – M. (+65) 9692 2071 
Sofitel Singapore City Centre 
9 Wallich Street 
Singapore 078885 
sofitel.com 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites.

Why: This email is an update from the hotel (Sofitel Singapore City Centre) providing an updated rooming list with individual confirmation numbers for an existing MICE booking. The full conversation thread shows ongoing coordination for a group of senior ONCF executives from Morocco, including accommodation, meeting packages, and dinners. This is not a new lead but an operational update to an existing case, so it should be attached to the existing case record. Worker decision: AI suggests existing-case update; human/router match required before mutation.

RE: Update on Proposal RequestclientExisting case
Fern.KOH@sofitel.com · 16 Jul 2026

Dear Darren Please find the menu for 24 July as follows. Let us know if all ok to proceed? Event Date 24 July 2026, Friday Event Venue Mempat Room, Level 5 Event Name ONCF Learning Expedition Event Time 11.30am – 12.00pm (Registration) 12

Show full stored email / quoted history
Dear Darren 
Please find the menu for 24 July as follows. 
Let us know if all ok to proceed? 
Event Date 
24 July 2026, Friday 
Event Venue 
Mempat Room, Level 5 
Event Name 
ONCF Learning Expedition 
Event Time 
11.30am – 12.00pm (Registration) 
12.00pm – 1.00pm (Working Lunch) 
1.00pm – 5.00pm (Meeting) 
Set Up 
Boardroom seating for 16 pax 
01 Projector & Screen 
Writing materials, Mints and Ice water 
WIFI access (with Tentcard in the middle) 
1 Flip chart 
Carpark Coupons 
10% Complimentary 
2 Pieces of 24 hours 
Snack menu 
Snack menu 
· Creamy Mini Chicken Pie 
· Pyramid Potatoes Samosas 
· Caramelized Hazelnuts Mini Chocolate Tarts 
Lunch Menu 
Working Lunch Buffet 
APPETIZER 
CHILLED PRAWN / POMELO SALAD / SPICY THAI MAYO 
KUEH PIE TEE
MAIN COURSE 
NYONYA ASSAM CURRY SNAPPER
ANGUS BEEF CHEEK RENDANG
DEEP FRIED CEREAL KING PRAWN 
ROASTED RATATOUILLE VEGETABLES
JASMINE WHITE RICE
DESSERT 
RASPBERRY MERINGUE CHOUX PUFF
APPLE CRUMBLE WITH MAPLE SAUCE
Floorplan 
Many Thanks 
Fern Koh 
Director of Catering 
Sofitel Singapore City Centre 
+65 6428 5050 / +65 9021 2498 
Fern.koh@sofitel.com 
From: KOH Fern 
Sent: Tuesday, July 14, 2026 11:12 AM
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>; Accounts Department <accounts@dynastytravel.com.sg>; LEONG Li ling <Liling.LEONG@sofitel.com>
Subject: RE: Update on Proposal Request
Importance: High 
Dear Darren 
Thank you for confirming your group with us. 
Due to tight timeline, please find your event summary as follows and do update us the information in Blue. 
For 20 th July, this is more urgent and if you could confirm and send us all the information by today will be ideal so that we will be in time for necessary arrangements. 
Event Date 
20 th July 2026, Monday 
24 July 2026, Friday 
Event Venue 
Mempat Room, Level 5 
Mempat Room, Level 5 
Event Name 
<Event name> 
<Event name> 
Event Time 
To re-confirm event time 
8.30am – 9.00am (Registration) 
9.00am – 12.00pm (Meeting) 
12.00pm – 1.00pm (Working Lunch) 
To re-confirm event time 
11.30am – 12.00pm (Registration) 
12.00pm – 1.00pm (Working Lunch) 
1.00pm – 5.00pm (Meeting) 
Set Up 
Boardroom seating for 15 pax (to re-confirm) 
01 Projector & Screen 
Writing materials, Mints and Ice water 
WIFI access (with Tentcard in the middle) 
1 Flip chart (if required?) 
Boardroom seating for 15 pax (to re-confirm) 
01 Projector & Screen 
Writing materials, Mints and Ice water 
WIFI access (with Tentcard in the middle) 
1 Flip chart (if required?) 
Carpark Coupons 
10% Complimentary 
2 Pieces of 24 hours 
10% Complimentary 
2 Pieces of 24 hours 
Snack menu 
Snack menu (Fixed – due to tight timeline) 
· Mini Quiche Lorraine with Turkey Ham 
· Crispy Spring Roll with Sweet Spicy Sauce 
· Focaccia Bread Filled with Spicy Tuna Salad 
Snack menu – to select from attached Coffee break Snack menu by 16 July 
· <Item 1> 
· <Item 2> 
· <Item 3> 
Lunch Menu 
Working Lunch Buffet (Fixed – due to tight timeline) 
Appetizer: 
· Feta Cheese / Pickled Beetroot / Mandarin Orange / Balsamic Reduction 
· Waldorf salad / Smoked Chicken / Celery / Granny Smith Apple 
Soup 
Braised Sweet Corn with Silken Tofu Soup 
Main Course 
· Braised Mix Vegetables / Black Fungus / Shitake Mushrooms 
· Nyonya Style Curry Chicken / Okra / Eggplant 
· Baked Seabass Fish / French Beans / Fermented Bean Sauce 
· Nyonya Style Blue Peas Rice / Pandan Leaf 
Dessert 
· Lychee Popping Pearls Mango Pudding 
· Assorted Mini Choux Puff 
Working Lunch Buffet to select from attached Buffet menu by 16 July 
Appetizer: 
· <Item 1> 
· <Item 2> 
Soup 
· <Item 1> 
Main Course 
· <Vegetable> 
· <Proteins> 
· <Proteins> 
· <Rice / Noodle> 
Dessert 
· <Item 1> 
· <Item 2> 
Floorplan 
Many Thanks 
Fern Koh 
Director of Catering 
Sofitel Singapore City Centre 
+65 6428 5050 / +65 9021 2498 
Fern.koh@sofitel.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com > 
Sent: Tuesday, July 14, 2026 8:59 AM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; KOH Fern < Fern.KOH@sofitel.com >; Accounts Department < accounts@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Good morning! 
I would like to introduce my colleague, Fern, who will be coordinating the meeting and dinner arrangements for your upcoming group. I will continue to take care of your accommodation arrangements, so rest assured that I will remain your point of contact for that portion. &#128578; 
Fern will be in touch with you regarding the lunch and coffee break selections. 
In the meantime, we would appreciate your assistance with the following: 
- Rooming list for first arrival on 18 th July 2026 
- Debrief date and timing for 15 persons (To be advised so we can help block accordingly) 
- Dinner confirmation in Racines for 15 persons (19, 21, 22, 23 and 24 July 2026) 
We look forward to hear from you! 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, July 13, 2026 6:12 PM
To: Accounts Department < accounts@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Thank you HM. 
May I also follow up with the copy of the front and back credit card for verification? 
Attached is the rooming list template - will appreciate if you can advise the guest names for processing. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department < accounts@dynastytravel.com.sg >
Sent: Monday, July 13, 2026 6:04 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; Accounts Department < accounts@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
The contract has been signed. Please refer to the attached copy for your records. 
Thanks 
HM 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, July 13, 2026 5:56 PM
To: Accounts Department < accounts@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Patrick 
May I follow up with you the signed contract and credit card form soonest as you can, for me to secure the room block? 
Look forward to hear from you soonest! 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, July 13, 2026 4:12 PM
To: Accounts Department < accounts@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Patrick 
Please see attached and let me know if you can e-sign on the copies. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department < accounts@dynastytravel.com.sg >
Sent: Monday, July 13, 2026 4:00 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Dear Li Ling 
Are you able to send the doc to us for e signature? 
Regards 
Patrick 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, 13 July 2026 15:47
To: Accounts Department < accounts@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren/ Account team 
Please see the updated figures in the credit card form. Are you able to e-sign on this document? We will also need the front and back copy of the credit card for processing. 
Look forward to hear from you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department < accounts@dynastytravel.com.sg >
Sent: Monday, July 13, 2026 3:42 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Dear Li Ling 
The pdf form that you shared is not easy to fill out and we can't seem to save it. Moreover the digital signature can't accept an uploaded image. We have filled out the form but since it can't be saved, I am sharing a screenshot here. 
If you can accept this, please go ahead and make the charge based on the final figures Darren has shared. Otherwise, could you help us fill out and send us a docusign for signature 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, 13 July 2026 12:51
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Bonjour Darren 
Apologies for the error - please see the updated copy. 
As spoken, we can arrange to send a secured payment link if payment is via Master/VISA card. For AMEX payment, we will need your assistance to fill up the credit card authorization form with the front and back copy of AMEX card for our processing. 
Let me know &#128578; 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, July 13, 2026 12:18 PM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
As corresponded, I have adjusted the meeting pax numbers to 19 and 17 persons respectively. 
Attached is the proforma invoice for your processing. 
I am on half day today but remain contactable. &#128578; look forward to hear from you soonest. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Wednesday, July 8, 2026 3:04 PM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Thank you for your confirmation! Appreciate your help to review the contract and let me know if there is any changes required. 
With regards to the payment, how will it be made? If bank transfer is preferred, I will send across the proforma invoice. Otherwise, we can also send to you/finance team with the secured payment link (credit card payment). 
Hope to hear from you soonest as we are picking up very fast that period. 
Pending matters on top of the existing contract: 
- debrief date and timing for 15 persons 
- Racines Dinner confirmation 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Wednesday, July 8, 2026 11:44 AM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Thank you for your email. I can accord the same rates based on the updated numbers and length of stay. However I will need confirmation fast as we are on above 90% occ on the week of 18 July 2026 currently. 
May I check how soon the client can confirm on their hotel selection? Will I be able to send a contract over today? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Wednesday, July 8, 2026 11:26 AM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Liling, 
Here are the changes to the number of rooms required. I am so sorry for the changes up until the last minute now. 
13 rooms x 7 nights (19 th - 26 th July) 
1 room x 10 nights (18 th - 28 th July) 
Best Regards, 
Darren 
Dynasty Travel 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: 06 July 2026 16:40
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Good afternoon to you! 
May I check if there is any update on your end? &#128578; 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Friday, July 3, 2026 6:26 PM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Thank you for your time earlier! 
I have checked and confirmed that the buffet dinner in Racines at SGD68++ for 2 persons is available on Sunday as well. So it will be applicable during the event dates. 
With regards to the debrief timing, do let me know and I can check & block the use of Library (beside 1864 Bar) or Club Millesime room for 15 persons. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Friday, July 3, 2026 4:17 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Good afternoon Liling, 
Looking forward to seeing you shortly. &#128578; 
Best Regards, 
Darren 
Dynasty Travel 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: 02 July 2026 16:17
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Sounds good. I will see you tomorrow at 530pm &#128578; 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Thursday, July 2, 2026 4:06 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Li Ling, 
Thank you very much. Yes the period of stay will be from 19-25 July. 
Dining in Racines will be sufficient. 
Yes please, let's meet at 530pm tomorrow. I hope that is okay for you. Unfortunately, the client is currently based in Morocco and will not be attending this recce visit. 
Best Regards, 
Darren 
Dynasty Travel 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: 02 July 2026 10:47
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Thank you for your prompt reply! Noted that it will be 6 nights -may I confirm that the period of stay will be from 19 to 25 July 2026? 
We are having a promotional deal in our restaurant now - Racines, non exclusive venue till 31 July 2026 with buffet prices starting from SGD68++ for 2 persons. 
Please see more information below, 
https://sofitel.accor.com/en/hotels/A152/R001.restaurant.html 
If you can let me know the preference of guests dining in Racines or request for private rooms, I can revise the proposal accordingly to the dates. 
I will be available this Friday from 3pm to 4pm or from 5pm onwards (I have a 4pm appointment in between). Will that work for you and your client? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Wednesday, July 1, 2026 11:39 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Dear Li Ling, 
Thank you very much for stepping in and assisting me with this request. I appreciate the effort you've put into consolidating the proposal and working on the best possible rates. 
I have gone through the proposal, and there are just a couple of revisions that I would appreciate your assistance with: 
The accommodation should be based on a total stay of 6 nights . Could you also share the buffet dinner rates at Racines for our consideration? It would be helpful for us to compare the available dining options before making a decision. I also appreciate the venue recommendations. Both options sound suitable, and I'll review them together with my client before we decide on the preferred meeting setup. 
Lastly, I would be delighted to come by for a site visit and meet you in person. I think it would be a great opportunity not only to review the facilities for this delegation, but also to explore a stronger long-term partnership between Sofitel Singapore City Centre and Dynasty Travel, particularly for our MICE and corporate group projects in Singapore. 
Would you happen to be available sometime in the late afternoon or early evening this Friday? 
I look forward to hearing from you. 
Best regards, 
Darren
Dynasty Travel 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: 01 July 2026 17:52
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Please allow me to introduce myself and take over this request. 
I have consolidated the details and prepared the proposal for your review. Noted that Kareen had quoted a very competitive pricing prior. Unfortunately our occupancy and availability does not allow us to accord the same proposed rate. I have revised the quotation to my best pricing, valid till 6 July 2026. 
For dinner options, we can either propose in a private meeting room or in our restaurant, Racines (non-exclusive). &#128578; Typically for buffet spread, we do require minimum pax of 30 persons, however I have maintained the same price for 15 persons. 
For meeting options, I would like to propose 2 venues in view on the number of delegates, 
Option 1: Tembusu --> bigger space that can hold up to 4 round tables. Require minimum spend of SGD3, 000++ per day. Daylight room (currently available) 
Option 2: Mempat I & II --> boardroom style up to 20 persons, daylight room. Comes with a private foyer area for coffee/snacks and discussion. No top up of minimum spend required. (waitlist on 24 July 2026) 
Will you or your client be keen to come by for a site visit? As I understand that the profile of guests are mostly high-level government and executive delegation. Also, may I check if there is any request for Executive Club or Suite room request? 
Meanwhile please note that no booking has been reserved and is subject to availability. 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Wednesday, July 1, 2026 3:40 PM
To: TEO Kareen < Kareen.TEO@sofitel.com >
Cc: LEONG Li ling < Liling.LEONG@sofitel.com >; Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Dear Kareen, 
Bonjour, and thank you for your email. It was a pleasure speaking with you as well, and I appreciate you taking the time to prepare the proposal. 
We are still working through the project with our client, and there have been some revisions to the requirements. I would appreciate your assistance in providing an updated quotation where applicable. 
The revised requirements are as follows: 
Accommodation: 15 Luxury Rooms (Single Occupancy) Meeting Package: 20 July 2026 (Monday, 9:00am – 1:00pm): 20 participants 24 July 2026 (Friday, 1:00pm – 5:00pm): 18 participants Dinner Buffet: Kindly include a quotation for dinner buffet arrangements for all 15 delegates on the following dates: 19 July 21 July 22 July 23 July 24 July 2026 For your context, this delegation comprises senior executives from Morocco's ONCF transport agency, who will be visiting Singapore for a series of meetings with our Ministry of Transport and various transport agencies. As this is a high-level government and executive delegation, we are carefully evaluating several hotel proposals to ensure the best overall fit for the programme. 
At the moment, we are also reviewing quotations from Grand Hyatt Singapore and The Fullerton Hotel Singapore. We would greatly appreciate it if Sofitel could continue to extend its most competitive rates and value-added offerings for our consideration. We believe Sofitel's location and product are well suited for this delegation, and we look forward to seeing your revised proposal. 
I'm also happy to arrange a call at your convenience should it be helpful to discuss any of the requirements in greater detail. 
Thank you once again, and I look forward to hearing from you. 
Warm regards, 
Darren 
From: TEO Kareen < Kareen.TEO@sofitel.com >
Sent: 22 June 2026 11:04
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: LEONG Li ling < Liling.LEONG@sofitel.com >
Subject: RE: Update on Proposal Request 
Bonjour Darren 
Greetings from Sofitel Singapore City Centre! 
It was great speaking to you last Friday and I apologize for the delayed response. I am pleased to share the below proposal for your upcoming event in July 2026: 
EVENT DATE & TIME 
20 July 2026, Monday - 09:00 – 13:00hrs 
24 July 2026, Friday - 13:00 – 17:00hrs 
EVENT VENUE 
Tembusu (Level 5) 
(Available, however no room is being reserved) 
Use of Tembusu room requires a minimum spend of S$3,500.00++ per room per day 
ATTENDEES 
22 – 25 participants 
PROPOSED FLOORPLAN 
HALF DAY MEETING PACKAGE (WITH LUNCH) 
The Package price is at S$135.00++ per person per day with a minimum guarantee of 22 guests and includes the following: 
· Use of main meeting room from 9:00am – 1:00pm / 1:00pm – 5:00pm 
· Nespresso coffee & TWG Tea throughout the event 
· One coffee break sessions with 3 snack items each 
· One Seminar Lunch 
· Writing materials (writing pad and pen) 
· Mints for all participants 
· Ice water 
· Complimentary carpark coupons for 10% of the guaranteed number of participants (24 hours from time of entry) 
ACCOMMODATION 
19 x Luxury Room (38sqm / 409sqf)
(Available, No room is being reserved) 
Luxury Rooms offer 49inch Smart TV, Bose Home Entertainment System, High Speed Internet Access, Bathroom with Deep Soaking Bath, Separate Rain Shower and complimentary access to SoFit Fitness; including a pool, cardio theatre and strength-training area. 
Single: 
Price: S$280.00++ (S$335.72), per room per night, inclusive of breakfast for one and WIFI 
The above special room rates are applicable for (8) rooms and above and room rates are non-commissionable. We wish to highlight that no soft bookings have been made and will be subjected to availability upon confirmation. 
Can we also arrange for you to come down for a site visit of both the accommodation and function space? 
Best regards, 
Kareen Teo 
Senior Sales Manager 
T. (+65) 6428 5051 – M. (+65) 9692 2071 
Sofitel Singapore City Centre 
9 Wallich Street 
Singapore 078885 
sofitel.com 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites.

Why: This email is a follow-up from Sofitel's catering director providing menu and setup details for the ONCF Learning Expedition MICE event on 24 July 2026. The email thread shows an ongoing booking between Dynasty Travel MICE and Sofitel. The sender is a hotel supplier, not a new client. The message is operational coordination, not a new lead. Classification: existing_case_update. Recommended next action: attach to existing case. Worker decision: AI suggests existing-case update; human/router match required before mutation.

RE: Update on Proposal RequestclientExisting case
Fern.KOH@sofitel.com · 17 Jul 2026

Dear Darren Hope everything is ok from your end as we tried to contact you but not available. We are pending the below information and do let us know the details by today 5.00pm. BRIEFING ROOM: The Library OR Club Meeting room We have yet to rece

Show full stored email / quoted history
Dear Darren 
Hope everything is ok from your end as we tried to contact you but not available. 
We are pending the below information and do let us know the details by today 5.00pm . 
BRIEFING ROOM: 
The Library OR Club Meeting room 
We have yet to receive your details and requirement of the briefing. 
Do note no rooms are being reserved at the moment and will be subject to availability after today . 
DINNER: 
19, 21, 22, 24 July 2026 
Dinner in Racines Restaurant for 15 persons 
We have yet to receive your confirmation on the dinner and do note no reservations have been made. 
As our restaurant reservations are picking up and seats will be based on availability after today . 
MEETING: 
We will proceed to arrange the below accordingly after today. 
Event Date 
24 July 2026, Friday 
Event Venue 
Mempat Room, Level 5 
Event Name 
ONCF Learning Expedition 
Event Time 
11.30am – 12.00pm (Registration) 
12.00pm – 1.00pm (Working Lunch) 
1.00pm – 5.00pm (Meeting) 
Set Up 
Boardroom seating for 16 pax 
01 Projector & Screen 
Writing materials, Mints and Ice water 
WIFI access (with Tentcard in the middle) 
1 Flip chart 
Carpark Coupons 
10% Complimentary 
2 Pieces of 24 hours 
Snack menu 
Snack menu 
· Creamy Mini Chicken Pie 
· Pyramid Potatoes Samosas 
· Caramelized Hazelnuts Mini Chocolate Tarts 
Lunch Menu 
Working Lunch Buffet 
APPETIZER 
CHILLED PRAWN / POMELO SALAD / SPICY THAI MAYO 
KUEH PIE TEE
MAIN COURSE 
NYONYA ASSAM CURRY SNAPPER
ANGUS BEEF CHEEK RENDANG
DEEP FRIED CEREAL KING PRAWN 
ROASTED RATATOUILLE VEGETABLES
JASMINE WHITE RICE
DESSERT 
RASPBERRY MERINGUE CHOUX PUFF
APPLE CRUMBLE WITH MAPLE SAUCE
Floorplan 
Many Thanks 
Fern Koh 
Director of Catering 
Sofitel Singapore City Centre 
+65 6428 5050 / +65 9021 2498 
Fern.koh@sofitel.com 
From: KOH Fern 
Sent: Thursday, July 16, 2026 5:36 PM
To: 'Darren Tien' <darrentien@dynastytravel.com.sg>
Cc: 'Dynasty Travel, MICE Dept' <mice@dynastytravel.com.sg>; 'Accounts Department' <accounts@dynastytravel.com.sg>; LEONG Li ling <Liling.LEONG@sofitel.com>
Subject: RE: Update on Proposal Request
Importance: High 
Dear Darren 
Please find the menu for 24 July as follows. 
Let us know if all ok to proceed? 
Event Date 
24 July 2026, Friday 
Event Venue 
Mempat Room, Level 5 
Event Name 
ONCF Learning Expedition 
Event Time 
11.30am – 12.00pm (Registration) 
12.00pm – 1.00pm (Working Lunch) 
1.00pm – 5.00pm (Meeting) 
Set Up 
Boardroom seating for 16 pax 
01 Projector & Screen 
Writing materials, Mints and Ice water 
WIFI access (with Tentcard in the middle) 
1 Flip chart 
Carpark Coupons 
10% Complimentary 
2 Pieces of 24 hours 
Snack menu 
Snack menu 
· Creamy Mini Chicken Pie 
· Pyramid Potatoes Samosas 
· Caramelized Hazelnuts Mini Chocolate Tarts 
Lunch Menu 
Working Lunch Buffet 
APPETIZER 
CHILLED PRAWN / POMELO SALAD / SPICY THAI MAYO 
KUEH PIE TEE
MAIN COURSE 
NYONYA ASSAM CURRY SNAPPER
ANGUS BEEF CHEEK RENDANG
DEEP FRIED CEREAL KING PRAWN 
ROASTED RATATOUILLE VEGETABLES
JASMINE WHITE RICE
DESSERT 
RASPBERRY MERINGUE CHOUX PUFF
APPLE CRUMBLE WITH MAPLE SAUCE
Floorplan 
Many Thanks 
Fern Koh 
Director of Catering 
Sofitel Singapore City Centre 
+65 6428 5050 / +65 9021 2498 
Fern.koh@sofitel.com 
From: KOH Fern 
Sent: Tuesday, July 14, 2026 11:12 AM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; Accounts Department < accounts@dynastytravel.com.sg >; LEONG Li ling < Liling.LEONG@sofitel.com >
Subject: RE: Update on Proposal Request
Importance: High 
Dear Darren 
Thank you for confirming your group with us. 
Due to tight timeline, please find your event summary as follows and do update us the information in Blue. 
For 20 th July, this is more urgent and if you could confirm and send us all the information by today will be ideal so that we will be in time for necessary arrangements. 
Event Date 
20 th July 2026, Monday 
24 July 2026, Friday 
Event Venue 
Mempat Room, Level 5 
Mempat Room, Level 5 
Event Name 
<Event name> 
<Event name> 
Event Time 
To re-confirm event time 
8.30am – 9.00am (Registration) 
9.00am – 12.00pm (Meeting) 
12.00pm – 1.00pm (Working Lunch) 
To re-confirm event time 
11.30am – 12.00pm (Registration) 
12.00pm – 1.00pm (Working Lunch) 
1.00pm – 5.00pm (Meeting) 
Set Up 
Boardroom seating for 15 pax (to re-confirm) 
01 Projector & Screen 
Writing materials, Mints and Ice water 
WIFI access (with Tentcard in the middle) 
1 Flip chart (if required?) 
Boardroom seating for 15 pax (to re-confirm) 
01 Projector & Screen 
Writing materials, Mints and Ice water 
WIFI access (with Tentcard in the middle) 
1 Flip chart (if required?) 
Carpark Coupons 
10% Complimentary 
2 Pieces of 24 hours 
10% Complimentary 
2 Pieces of 24 hours 
Snack menu 
Snack menu (Fixed – due to tight timeline) 
· Mini Quiche Lorraine with Turkey Ham 
· Crispy Spring Roll with Sweet Spicy Sauce 
· Focaccia Bread Filled with Spicy Tuna Salad 
Snack menu – to select from attached Coffee break Snack menu by 16 July 
· <Item 1> 
· <Item 2> 
· <Item 3> 
Lunch Menu 
Working Lunch Buffet (Fixed – due to tight timeline) 
Appetizer: 
· Feta Cheese / Pickled Beetroot / Mandarin Orange / Balsamic Reduction 
· Waldorf salad / Smoked Chicken / Celery / Granny Smith Apple 
Soup 
Braised Sweet Corn with Silken Tofu Soup 
Main Course 
· Braised Mix Vegetables / Black Fungus / Shitake Mushrooms 
· Nyonya Style Curry Chicken / Okra / Eggplant 
· Baked Seabass Fish / French Beans / Fermented Bean Sauce 
· Nyonya Style Blue Peas Rice / Pandan Leaf 
Dessert 
· Lychee Popping Pearls Mango Pudding 
· Assorted Mini Choux Puff 
Working Lunch Buffet to select from attached Buffet menu by 16 July 
Appetizer: 
· <Item 1> 
· <Item 2> 
Soup 
· <Item 1> 
Main Course 
· <Vegetable> 
· <Proteins> 
· <Proteins> 
· <Rice / Noodle> 
Dessert 
· <Item 1> 
· <Item 2> 
Floorplan 
Many Thanks 
Fern Koh 
Director of Catering 
Sofitel Singapore City Centre 
+65 6428 5050 / +65 9021 2498 
Fern.koh@sofitel.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com > 
Sent: Tuesday, July 14, 2026 8:59 AM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; KOH Fern < Fern.KOH@sofitel.com >; Accounts Department < accounts@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Good morning! 
I would like to introduce my colleague, Fern, who will be coordinating the meeting and dinner arrangements for your upcoming group. I will continue to take care of your accommodation arrangements, so rest assured that I will remain your point of contact for that portion. &#128578; 
Fern will be in touch with you regarding the lunch and coffee break selections. 
In the meantime, we would appreciate your assistance with the following: 
- Rooming list for first arrival on 18 th July 2026 
- Debrief date and timing for 15 persons (To be advised so we can help block accordingly) 
- Dinner confirmation in Racines for 15 persons (19, 21, 22, 23 and 24 July 2026) 
We look forward to hear from you! 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, July 13, 2026 6:12 PM
To: Accounts Department < accounts@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Thank you HM. 
May I also follow up with the copy of the front and back credit card for verification? 
Attached is the rooming list template - will appreciate if you can advise the guest names for processing. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department < accounts@dynastytravel.com.sg >
Sent: Monday, July 13, 2026 6:04 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; Accounts Department < accounts@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
The contract has been signed. Please refer to the attached copy for your records. 
Thanks 
HM 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, July 13, 2026 5:56 PM
To: Accounts Department < accounts@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Patrick 
May I follow up with you the signed contract and credit card form soonest as you can, for me to secure the room block? 
Look forward to hear from you soonest! 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, July 13, 2026 4:12 PM
To: Accounts Department < accounts@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Patrick 
Please see attached and let me know if you can e-sign on the copies. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department < accounts@dynastytravel.com.sg >
Sent: Monday, July 13, 2026 4:00 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Dear Li Ling 
Are you able to send the doc to us for e signature? 
Regards 
Patrick 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, 13 July 2026 15:47
To: Accounts Department < accounts@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren/ Account team 
Please see the updated figures in the credit card form. Are you able to e-sign on this document? We will also need the front and back copy of the credit card for processing. 
Look forward to hear from you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department < accounts@dynastytravel.com.sg >
Sent: Monday, July 13, 2026 3:42 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Dear Li Ling 
The pdf form that you shared is not easy to fill out and we can't seem to save it. Moreover the digital signature can't accept an uploaded image. We have filled out the form but since it can't be saved, I am sharing a screenshot here. 
If you can accept this, please go ahead and make the charge based on the final figures Darren has shared. Otherwise, could you help us fill out and send us a docusign for signature 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, 13 July 2026 12:51
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Bonjour Darren 
Apologies for the error - please see the updated copy. 
As spoken, we can arrange to send a secured payment link if payment is via Master/VISA card. For AMEX payment, we will need your assistance to fill up the credit card authorization form with the front and back copy of AMEX card for our processing. 
Let me know &#128578; 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, July 13, 2026 12:18 PM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
As corresponded, I have adjusted the meeting pax numbers to 19 and 17 persons respectively. 
Attached is the proforma invoice for your processing. 
I am on half day today but remain contactable. &#128578; look forward to hear from you soonest. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Wednesday, July 8, 2026 3:04 PM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Thank you for your confirmation! Appreciate your help to review the contract and let me know if there is any changes required. 
With regards to the payment, how will it be made? If bank transfer is preferred, I will send across the proforma invoice. Otherwise, we can also send to you/finance team with the secured payment link (credit card payment). 
Hope to hear from you soonest as we are picking up very fast that period. 
Pending matters on top of the existing contract: 
- debrief date and timing for 15 persons 
- Racines Dinner confirmation 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Wednesday, July 8, 2026 11:44 AM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Thank you for your email. I can accord the same rates based on the updated numbers and length of stay. However I will need confirmation fast as we are on above 90% occ on the week of 18 July 2026 currently. 
May I check how soon the client can confirm on their hotel selection? Will I be able to send a contract over today? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Wednesday, July 8, 2026 11:26 AM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Liling, 
Here are the changes to the number of rooms required. I am so sorry for the changes up until the last minute now. 
13 rooms x 7 nights (19 th - 26 th July) 
1 room x 10 nights (18 th - 28 th July) 
Best Regards, 
Darren 
Dynasty Travel 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: 06 July 2026 16:40
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Good afternoon to you! 
May I check if there is any update on your end? &#128578; 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Friday, July 3, 2026 6:26 PM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Thank you for your time earlier! 
I have checked and confirmed that the buffet dinner in Racines at SGD68++ for 2 persons is available on Sunday as well. So it will be applicable during the event dates. 
With regards to the debrief timing, do let me know and I can check & block the use of Library (beside 1864 Bar) or Club Millesime room for 15 persons. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Friday, July 3, 2026 4:17 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Good afternoon Liling, 
Looking forward to seeing you shortly. &#128578; 
Best Regards, 
Darren 
Dynasty Travel 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: 02 July 2026 16:17
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Sounds good. I will see you tomorrow at 530pm &#128578; 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Thursday, July 2, 2026 4:06 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Li Ling, 
Thank you very much. Yes the period of stay will be from 19-25 July. 
Dining in Racines will be sufficient. 
Yes please, let's meet at 530pm tomorrow. I hope that is okay for you. Unfortunately, the client is currently based in Morocco and will not be attending this recce visit. 
Best Regards, 
Darren 
Dynasty Travel 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: 02 July 2026 10:47
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Thank you for your prompt reply! Noted that it will be 6 nights -may I confirm that the period of stay will be from 19 to 25 July 2026? 
We are having a promotional deal in our restaurant now - Racines, non exclusive venue till 31 July 2026 with buffet prices starting from SGD68++ for 2 persons. 
Please see more information below, 
https://sofitel.accor.com/en/hotels/A152/R001.restaurant.html 
If you can let me know the preference of guests dining in Racines or request for private rooms, I can revise the proposal accordingly to the dates. 
I will be available this Friday from 3pm to 4pm or from 5pm onwards (I have a 4pm appointment in between). Will that work for you and your client? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Wednesday, July 1, 2026 11:39 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Dear Li Ling, 
Thank you very much for stepping in and assisting me with this request. I appreciate the effort you've put into consolidating the proposal and working on the best possible rates. 
I have gone through the proposal, and there are just a couple of revisions that I would appreciate your assistance with: 
The accommodation should be based on a total stay of 6 nights . Could you also share the buffet dinner rates at Racines for our consideration? It would be helpful for us to compare the available dining options before making a decision. I also appreciate the venue recommendations. Both options sound suitable, and I'll review them together with my client before we decide on the preferred meeting setup. 
Lastly, I would be delighted to come by for a site visit and meet you in person. I think it would be a great opportunity not only to review the facilities for this delegation, but also to explore a stronger long-term partnership between Sofitel Singapore City Centre and Dynasty Travel, particularly for our MICE and corporate group projects in Singapore. 
Would you happen to be available sometime in the late afternoon or early evening this Friday? 
I look forward to hearing from you. 
Best regards, 
Darren
Dynasty Travel 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: 01 July 2026 17:52
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Please allow me to introduce myself and take over this request. 
I have consolidated the details and prepared the proposal for your review. Noted that Kareen had quoted a very competitive pricing prior. Unfortunately our occupancy and availability does not allow us to accord the same proposed rate. I have revised the quotation to my best pricing, valid till 6 July 2026. 
For dinner options, we can either propose in a private meeting room or in our restaurant, Racines (non-exclusive). &#128578; Typically for buffet spread, we do require minimum pax of 30 persons, however I have maintained the same price for 15 persons. 
For meeting options, I would like to propose 2 venues in view on the number of delegates, 
Option 1: Tembusu --> bigger space that can hold up to 4 round tables. Require minimum spend of SGD3, 000++ per day. Daylight room (currently available) 
Option 2: Mempat I & II --> boardroom style up to 20 persons, daylight room. Comes with a private foyer area for coffee/snacks and discussion. No top up of minimum spend required. (waitlist on 24 July 2026) 
Will you or your client be keen to come by for a site visit? As I understand that the profile of guests are mostly high-level government and executive delegation. Also, may I check if there is any request for Executive Club or Suite room request? 
Meanwhile please note that no booking has been reserved and is subject to availability. 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Wednesday, July 1, 2026 3:40 PM
To: TEO Kareen < Kareen.TEO@sofitel.com >
Cc: LEONG Li ling < Liling.LEONG@sofitel.com >; Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Dear Kareen, 
Bonjour, and thank you for your email. It was a pleasure speaking with you as well, and I appreciate you taking the time to prepare the proposal. 
We are still working through the project with our client, and there have been some revisions to the requirements. I would appreciate your assistance in providing an updated quotation where applicable. 
The revised requirements are as follows: 
Accommodation: 15 Luxury Rooms (Single Occupancy) Meeting Package: 20 July 2026 (Monday, 9:00am – 1:00pm): 20 participants 24 July 2026 (Friday, 1:00pm – 5:00pm): 18 participants Dinner Buffet: Kindly include a quotation for dinner buffet arrangements for all 15 delegates on the following dates: 19 July 21 July 22 July 23 July 24 July 2026 For your context, this delegation comprises senior executives from Morocco's ONCF transport agency, who will be visiting Singapore for a series of meetings with our Ministry of Transport and various transport agencies. As this is a high-level government and executive delegation, we are carefully evaluating several hotel proposals to ensure the best overall fit for the programme. 
At the moment, we are also reviewing quotations from Grand Hyatt Singapore and The Fullerton Hotel Singapore. We would greatly appreciate it if Sofitel could continue to extend its most competitive rates and value-added offerings for our consideration. We believe Sofitel's location and product are well suited for this delegation, and we look forward to seeing your revised proposal. 
I'm also happy to arrange a call at your convenience should it be helpful to discuss any of the requirements in greater detail. 
Thank you once again, and I look forward to hearing from you. 
Warm regards, 
Darren 
From: TEO Kareen < Kareen.TEO@sofitel.com >
Sent: 22 June 2026 11:04
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: LEONG Li ling < Liling.LEONG@sofitel.com >
Subject: RE: Update on Proposal Request 
Bonjour Darren 
Greetings from Sofitel Singapore City Centre! 
It was great speaking to you last Friday and I apologize for the delayed response. I am pleased to share the below proposal for your upcoming event in July 2026: 
EVENT DATE & TIME 
20 July 2026, Monday - 09:00 – 13:00hrs 
24 July 2026, Friday - 13:00 – 17:00hrs 
EVENT VENUE 
Tembusu (Level 5) 
(Available, however no room is being reserved) 
Use of Tembusu room requires a minimum spend of S$3,500.00++ per room per day 
ATTENDEES 
22 – 25 participants 
PROPOSED FLOORPLAN 
HALF DAY MEETING PACKAGE (WITH LUNCH) 
The Package price is at S$135.00++ per person per day with a minimum guarantee of 22 guests and includes the following: 
· Use of main meeting room from 9:00am – 1:00pm / 1:00pm – 5:00pm 
· Nespresso coffee & TWG Tea throughout the event 
· One coffee break sessions with 3 snack items each 
· One Seminar Lunch 
· Writing materials (writing pad and pen) 
· Mints for all participants 
· Ice water 
· Complimentary carpark coupons for 10% of the guaranteed number of participants (24 hours from time of entry) 
ACCOMMODATION 
19 x Luxury Room (38sqm / 409sqf)
(Available, No room is being reserved) 
Luxury Rooms offer 49inch Smart TV, Bose Home Entertainment System, High Speed Internet Access, Bathroom with Deep Soaking Bath, Separate Rain Shower and complimentary access to SoFit Fitness; including a pool, cardio theatre and strength-training area. 
Single: 
Price: S$280.00++ (S$335.72), per room per night, inclusive of breakfast for one and WIFI 
The above special room rates are applicable for (8) rooms and above and room rates are non-commissionable. We wish to highlight that no soft bookings have been made and will be subjected to availability upon confirmation. 
Can we also arrange for you to come down for a site visit of both the accommodation and function space? 
Best regards, 
Kareen Teo 
Senior Sales Manager 
T. (+65) 6428 5051 – M. (+65) 9692 2071 
Sofitel Singapore City Centre 
9 Wallich Street 
Singapore 078885 
sofitel.com 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites.

Why: Email from Sofitel Singapore City Centre (Fern Koh) to Dynasty Travel MICE department, continuing coordination on an existing MICE group booking (ONCF Learning Expedition). The thread involves meeting rooms, dinner arrangements, and accommodation. This is not a new lead; it is an update to an existing case. Business line is MICE. Classified as existing_case_update. Worker decision: AI suggests existing-case update; human/router match required before mutation.

Re: Update on Proposal RequestclientExisting case
darrentien@dynastytravel.com.sg · 17 Jul 2026

Hi Fern, Thank you very much for checking in. There has been so many changes to this group. Let me provide you with an update later in the afternoon. Best Regards, Darren Dynasty Travel ________________________________ From: KOH Fern <Fern.KO

Show full stored email / quoted history
Hi Fern, Thank you very much for checking in. 
There has been so many changes to this group. Let me provide you with an update later in the afternoon. 
Best Regards, Darren Dynasty Travel From: KOH Fern <Fern.KOH@sofitel.com>
Sent: 17 July 2026 10:24
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>; Accounts Department <accounts@dynastytravel.com.sg>; LEONG Li ling <Liling.LEONG@sofitel.com>
Subject: RE: Update on Proposal Request Dear Darren 
Hope everything is ok from your end as we tried to contact you but not available. 
We are pending the below information and do let us know the details by today 5.00pm . 
BRIEFING ROOM: 
The Library OR Club Meeting room 
We have yet to receive your details and requirement of the briefing. 
Do note no rooms are being reserved at the moment and will be subject to availability after today . 
DINNER: 
19, 21, 22, 24 July 2026 
Dinner in Racines Restaurant for 15 persons 
We have yet to receive your confirmation on the dinner and do note no reservations have been made. 
As our restaurant reservations are picking up and seats will be based on availability after today . 
MEETING: 
We will proceed to arrange the below accordingly after today. 
Event Date 
24 July 2026, Friday 
Event Venue 
Mempat Room, Level 5 
Event Name 
ONCF Learning Expedition 
Event Time 
11.30am – 12.00pm (Registration) 
12.00pm – 1.00pm (Working Lunch) 
1.00pm – 5.00pm (Meeting) 
Set Up 
Boardroom seating for 16 pax 
01 Projector & Screen 
Writing materials, Mints and Ice water 
WIFI access (with Tentcard in the middle) 
1 Flip chart 
Carpark Coupons 
10% Complimentary 
2 Pieces of 24 hours 
Snack menu 
Snack menu 
· Creamy Mini Chicken Pie 
· Pyramid Potatoes Samosas 
· Caramelized Hazelnuts Mini Chocolate Tarts 
Lunch Menu 
Working Lunch Buffet 
APPETIZER 
CHILLED PRAWN / POMELO SALAD / SPICY THAI MAYO 
KUEH PIE TEE
MAIN COURSE 
NYONYA ASSAM CURRY SNAPPER
ANGUS BEEF CHEEK RENDANG
DEEP FRIED CEREAL KING PRAWN 
ROASTED RATATOUILLE VEGETABLES
JASMINE WHITE RICE
DESSERT 
RASPBERRY MERINGUE CHOUX PUFF
APPLE CRUMBLE WITH MAPLE SAUCE
Floorplan 
Many Thanks 
Fern Koh 
Director of Catering 
Sofitel Singapore City Centre 
+65 6428 5050 / +65 9021 2498 
Fern.koh@sofitel.com 
From: KOH Fern 
Sent: Thursday, July 16, 2026 5:36 PM
To: 'Darren Tien' <darrentien@dynastytravel.com.sg>
Cc: 'Dynasty Travel, MICE Dept' <mice@dynastytravel.com.sg>; 'Accounts Department' <accounts@dynastytravel.com.sg>; LEONG Li ling <Liling.LEONG@sofitel.com>
Subject: RE: Update on Proposal Request
Importance: High 
Dear Darren 
Please find the menu for 24 July as follows. 
Let us know if all ok to proceed? 
Event Date 
24 July 2026, Friday 
Event Venue 
Mempat Room, Level 5 
Event Name 
ONCF Learning Expedition 
Event Time 
11.30am – 12.00pm (Registration) 
12.00pm – 1.00pm (Working Lunch) 
1.00pm – 5.00pm (Meeting) 
Set Up 
Boardroom seating for 16 pax 
01 Projector & Screen 
Writing materials, Mints and Ice water 
WIFI access (with Tentcard in the middle) 
1 Flip chart 
Carpark Coupons 
10% Complimentary 
2 Pieces of 24 hours 
Snack menu 
Snack menu 
· Creamy Mini Chicken Pie 
· Pyramid Potatoes Samosas 
· Caramelized Hazelnuts Mini Chocolate Tarts 
Lunch Menu 
Working Lunch Buffet 
APPETIZER 
CHILLED PRAWN / POMELO SALAD / SPICY THAI MAYO 
KUEH PIE TEE
MAIN COURSE 
NYONYA ASSAM CURRY SNAPPER
ANGUS BEEF CHEEK RENDANG
DEEP FRIED CEREAL KING PRAWN 
ROASTED RATATOUILLE VEGETABLES
JASMINE WHITE RICE
DESSERT 
RASPBERRY MERINGUE CHOUX PUFF
APPLE CRUMBLE WITH MAPLE SAUCE
Floorplan 
Many Thanks 
Fern Koh 
Director of Catering 
Sofitel Singapore City Centre 
+65 6428 5050 / +65 9021 2498 
Fern.koh@sofitel.com 
From: KOH Fern 
Sent: Tuesday, July 14, 2026 11:12 AM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; Accounts Department < accounts@dynastytravel.com.sg >; LEONG Li ling < Liling.LEONG@sofitel.com >
Subject: RE: Update on Proposal Request
Importance: High 
Dear Darren 
Thank you for confirming your group with us. 
Due to tight timeline, please find your event summary as follows and do update us the information in Blue. 
For 20 th July, this is more urgent and if you could confirm and send us all the information by today will be ideal so that we will be in time for necessary arrangements. 
Event Date 
20 th July 2026, Monday 
24 July 2026, Friday 
Event Venue 
Mempat Room, Level 5 
Mempat Room, Level 5 
Event Name 
<Event name> 
<Event name> 
Event Time 
To re-confirm event time 
8.30am – 9.00am (Registration) 
9.00am – 12.00pm (Meeting) 
12.00pm – 1.00pm (Working Lunch) 
To re-confirm event time 
11.30am – 12.00pm (Registration) 
12.00pm – 1.00pm (Working Lunch) 
1.00pm – 5.00pm (Meeting) 
Set Up 
Boardroom seating for 15 pax (to re-confirm) 
01 Projector & Screen 
Writing materials, Mints and Ice water 
WIFI access (with Tentcard in the middle) 
1 Flip chart (if required?) 
Boardroom seating for 15 pax (to re-confirm) 
01 Projector & Screen 
Writing materials, Mints and Ice water 
WIFI access (with Tentcard in the middle) 
1 Flip chart (if required?) 
Carpark Coupons 
10% Complimentary 
2 Pieces of 24 hours 
10% Complimentary 
2 Pieces of 24 hours 
Snack menu 
Snack menu (Fixed – due to tight timeline) 
· Mini Quiche Lorraine with Turkey Ham 
· Crispy Spring Roll with Sweet Spicy Sauce 
· Focaccia Bread Filled with Spicy Tuna Salad 
Snack menu – to select from attached Coffee break Snack menu by 16 July 
· <Item 1> 
· <Item 2> 
· <Item 3> 
Lunch Menu 
Working Lunch Buffet (Fixed – due to tight timeline) 
Appetizer: 
· Feta Cheese / Pickled Beetroot / Mandarin Orange / Balsamic Reduction 
· Waldorf salad / Smoked Chicken / Celery / Granny Smith Apple 
Soup 
Braised Sweet Corn with Silken Tofu Soup 
Main Course 
· Braised Mix Vegetables / Black Fungus / Shitake Mushrooms 
· Nyonya Style Curry Chicken / Okra / Eggplant 
· Baked Seabass Fish / French Beans / Fermented Bean Sauce 
· Nyonya Style Blue Peas Rice / Pandan Leaf 
Dessert 
· Lychee Popping Pearls Mango Pudding 
· Assorted Mini Choux Puff 
Working Lunch Buffet to select from attached Buffet menu by 16 July 
Appetizer: 
· <Item 1> 
· <Item 2> 
Soup 
· <Item 1> 
Main Course 
· <Vegetable> 
· <Proteins> 
· <Proteins> 
· <Rice / Noodle> 
Dessert 
· <Item 1> 
· <Item 2> 
Floorplan 
Many Thanks 
Fern Koh 
Director of Catering 
Sofitel Singapore City Centre 
+65 6428 5050 / +65 9021 2498 
Fern.koh@sofitel.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com > 
Sent: Tuesday, July 14, 2026 8:59 AM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; KOH Fern < Fern.KOH@sofitel.com >; Accounts Department < accounts@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Good morning! 
I would like to introduce my colleague, Fern, who will be coordinating the meeting and dinner arrangements for your upcoming group. I will continue to take care of your accommodation arrangements, so rest assured that I will remain your point of contact for that portion. &#128578; 
Fern will be in touch with you regarding the lunch and coffee break selections. 
In the meantime, we would appreciate your assistance with the following: 
- Rooming list for first arrival on 18 th July 2026 
- Debrief date and timing for 15 persons (To be advised so we can help block accordingly) 
- Dinner confirmation in Racines for 15 persons (19, 21, 22, 23 and 24 July 2026) 
We look forward to hear from you! 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, July 13, 2026 6:12 PM
To: Accounts Department < accounts@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Thank you HM. 
May I also follow up with the copy of the front and back credit card for verification? 
Attached is the rooming list template - will appreciate if you can advise the guest names for processing. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department < accounts@dynastytravel.com.sg >
Sent: Monday, July 13, 2026 6:04 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; Accounts Department < accounts@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
The contract has been signed. Please refer to the attached copy for your records. 
Thanks 
HM 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, July 13, 2026 5:56 PM
To: Accounts Department < accounts@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Patrick 
May I follow up with you the signed contract and credit card form soonest as you can, for me to secure the room block? 
Look forward to hear from you soonest! 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, July 13, 2026 4:12 PM
To: Accounts Department < accounts@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Patrick 
Please see attached and let me know if you can e-sign on the copies. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department < accounts@dynastytravel.com.sg >
Sent: Monday, July 13, 2026 4:00 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Dear Li Ling 
Are you able to send the doc to us for e signature? 
Regards 
Patrick 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, 13 July 2026 15:47
To: Accounts Department < accounts@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren/ Account team 
Please see the updated figures in the credit card form. Are you able to e-sign on this document? We will also need the front and back copy of the credit card for processing. 
Look forward to hear from you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department < accounts@dynastytravel.com.sg >
Sent: Monday, July 13, 2026 3:42 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Dear Li Ling 
The pdf form that you shared is not easy to fill out and we can't seem to save it. Moreover the digital signature can't accept an uploaded image. We have filled out the form but since it can't be saved, I am sharing a screenshot here. 
If you can accept this, please go ahead and make the charge based on the final figures Darren has shared. Otherwise, could you help us fill out and send us a docusign for signature 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, 13 July 2026 12:51
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Bonjour Darren 
Apologies for the error - please see the updated copy. 
As spoken, we can arrange to send a secured payment link if payment is via Master/VISA card. For AMEX payment, we will need your assistance to fill up the credit card authorization form with the front and back copy of AMEX card for our processing. 
Let me know &#128578; 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, July 13, 2026 12:18 PM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
As corresponded, I have adjusted the meeting pax numbers to 19 and 17 persons respectively. 
Attached is the proforma invoice for your processing. 
I am on half day today but remain contactable. &#128578; look forward to hear from you soonest. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Wednesday, July 8, 2026 3:04 PM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Thank you for your confirmation! Appreciate your help to review the contract and let me know if there is any changes required. 
With regards to the payment, how will it be made? If bank transfer is preferred, I will send across the proforma invoice. Otherwise, we can also send to you/finance team with the secured payment link (credit card payment). 
Hope to hear from you soonest as we are picking up very fast that period. 
Pending matters on top of the existing contract: 
- debrief date and timing for 15 persons 
- Racines Dinner confirmation 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Wednesday, July 8, 2026 11:44 AM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Thank you for your email. I can accord the same rates based on the updated numbers and length of stay. However I will need confirmation fast as we are on above 90% occ on the week of 18 July 2026 currently. 
May I check how soon the client can confirm on their hotel selection? Will I be able to send a contract over today? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Wednesday, July 8, 2026 11:26 AM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Liling, 
Here are the changes to the number of rooms required. I am so sorry for the changes up until the last minute now. 
13 rooms x 7 nights (19 th - 26 th July) 
1 room x 10 nights (18 th - 28 th July) 
Best Regards, 
Darren 
Dynasty Travel 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: 06 July 2026 16:40
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Good afternoon to you! 
May I check if there is any update on your end? &#128578; 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Friday, July 3, 2026 6:26 PM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Thank you for your time earlier! 
I have checked and confirmed that the buffet dinner in Racines at SGD68++ for 2 persons is available on Sunday as well. So it will be applicable during the event dates. 
With regards to the debrief timing, do let me know and I can check & block the use of Library (beside 1864 Bar) or Club Millesime room for 15 persons. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Friday, July 3, 2026 4:17 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Good afternoon Liling, 
Looking forward to seeing you shortly. &#128578; 
Best Regards, 
Darren 
Dynasty Travel 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: 02 July 2026 16:17
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Sounds good. I will see you tomorrow at 530pm &#128578; 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Thursday, July 2, 2026 4:06 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Li Ling, 
Thank you very much. Yes the period of stay will be from 19-25 July. 
Dining in Racines will be sufficient. 
Yes please, let's meet at 530pm tomorrow. I hope that is okay for you. Unfortunately, the client is currently based in Morocco and will not be attending this recce visit. 
Best Regards, 
Darren 
Dynasty Travel 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: 02 July 2026 10:47
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Thank you for your prompt reply! Noted that it will be 6 nights -may I confirm that the period of stay will be from 19 to 25 July 2026? 
We are having a promotional deal in our restaurant now - Racines, non exclusive venue till 31 July 2026 with buffet prices starting from SGD68++ for 2 persons. 
Please see more information below, 
https://sofitel.accor.com/en/hotels/A152/R001.restaurant.html 
If you can let me know the preference of guests dining in Racines or request for private rooms, I can revise the proposal accordingly to the dates. 
I will be available this Friday from 3pm to 4pm or from 5pm onwards (I have a 4pm appointment in between). Will that work for you and your client? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Wednesday, July 1, 2026 11:39 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Dear Li Ling, 
Thank you very much for stepping in and assisting me with this request. I appreciate the effort you've put into consolidating the proposal and working on the best possible rates. 
I have gone through the proposal, and there are just a couple of revisions that I would appreciate your assistance with: 
The accommodation should be based on a total stay of 6 nights . Could you also share the buffet dinner rates at Racines for our consideration? It would be helpful for us to compare the available dining options before making a decision. I also appreciate the venue recommendations. Both options sound suitable, and I'll review them together with my client before we decide on the preferred meeting setup. 
Lastly, I would be delighted to come by for a site visit and meet you in person. I think it would be a great opportunity not only to review the facilities for this delegation, but also to explore a stronger long-term partnership between Sofitel Singapore City Centre and Dynasty Travel, particularly for our MICE and corporate group projects in Singapore. 
Would you happen to be available sometime in the late afternoon or early evening this Friday? 
I look forward to hearing from you. 
Best regards, 
Darren
Dynasty Travel 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: 01 July 2026 17:52
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Please allow me to introduce myself and take over this request. 
I have consolidated the details and prepared the proposal for your review. Noted that Kareen had quoted a very competitive pricing prior. Unfortunately our occupancy and availability does not allow us to accord the same proposed rate. I have revised the quotation to my best pricing, valid till 6 July 2026. 
For dinner options, we can either propose in a private meeting room or in our restaurant, Racines (non-exclusive). &#128578; Typically for buffet spread, we do require minimum pax of 30 persons, however I have maintained the same price for 15 persons. 
For meeting options, I would like to propose 2 venues in view on the number of delegates, 
Option 1: Tembusu --> bigger space that can hold up to 4 round tables. Require minimum spend of SGD3, 000++ per day. Daylight room (currently available) 
Option 2: Mempat I & II --> boardroom style up to 20 persons, daylight room. Comes with a private foyer area for coffee/snacks and discussion. No top up of minimum spend required. (waitlist on 24 July 2026) 
Will you or your client be keen to come by for a site visit? As I understand that the profile of guests are mostly high-level government and executive delegation. Also, may I check if there is any request for Executive Club or Suite room request? 
Meanwhile please note that no booking has been reserved and is subject to availability. 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Wednesday, July 1, 2026 3:40 PM
To: TEO Kareen < Kareen.TEO@sofitel.com >
Cc: LEONG Li ling < Liling.LEONG@sofitel.com >; Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Dear Kareen, 
Bonjour, and thank you for your email. It was a pleasure speaking with you as well, and I appreciate you taking the time to prepare the proposal. 
We are still working through the project with our client, and there have been some revisions to the requirements. I would appreciate your assistance in providing an updated quotation where applicable. 
The revised requirements are as follows: 
Accommodation: 15 Luxury Rooms (Single Occupancy) Meeting Package: 20 July 2026 (Monday, 9:00am – 1:00pm): 20 participants 24 July 2026 (Friday, 1:00pm – 5:00pm): 18 participants Dinner Buffet: Kindly include a quotation for dinner buffet arrangements for all 15 delegates on the following dates: 19 July 21 July 22 July 23 July 24 July 2026 For your context, this delegation comprises senior executives from Morocco's ONCF transport agency, who will be visiting Singapore for a series of meetings with our Ministry of Transport and various transport agencies. As this is a high-level government and executive delegation, we are carefully evaluating several hotel proposals to ensure the best overall fit for the programme. 
At the moment, we are also reviewing quotations from Grand Hyatt Singapore and The Fullerton Hotel Singapore. We would greatly appreciate it if Sofitel could continue to extend its most competitive rates and value-added offerings for our consideration. We believe Sofitel's location and product are well suited for this delegation, and we look forward to seeing your revised proposal. 
I'm also happy to arrange a call at your convenience should it be helpful to discuss any of the requirements in greater detail. 
Thank you once again, and I look forward to hearing from you. 
Warm regards, 
Darren 
From: TEO Kareen < Kareen.TEO@sofitel.com >
Sent: 22 June 2026 11:04
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: LEONG Li ling < Liling.LEONG@sofitel.com >
Subject: RE: Update on Proposal Request 
Bonjour Darren 
Greetings from Sofitel Singapore City Centre! 
It was great speaking to you last Friday and I apologize for the delayed response. I am pleased to share the below proposal for your upcoming event in July 2026: 
EVENT DATE & TIME 
20 July 2026, Monday - 09:00 – 13:00hrs 
24 July 2026, Friday - 13:00 – 17:00hrs 
EVENT VENUE 
Tembusu (Level 5) 
(Available, however no room is being reserved) 
Use of Tembusu room requires a minimum spend of S$3,500.00++ per room per day 
ATTENDEES 
22 – 25 participants 
PROPOSED FLOORPLAN 
HALF DAY MEETING PACKAGE (WITH LUNCH) 
The Package price is at S$135.00++ per person per day with a minimum guarantee of 22 guests and includes the following: 
· Use of main meeting room from 9:00am – 1:00pm / 1:00pm – 5:00pm 
· Nespresso coffee & TWG Tea throughout the event 
· One coffee break sessions with 3 snack items each 
· One Seminar Lunch 
· Writing materials (writing pad and pen) 
· Mints for all participants 
· Ice water 
· Complimentary carpark coupons for 10% of the guaranteed number of participants (24 hours from time of entry) 
ACCOMMODATION 
19 x Luxury Room (38sqm / 409sqf)
(Available, No room is being reserved) 
Luxury Rooms offer 49inch Smart TV, Bose Home Entertainment System, High Speed Internet Access, Bathroom with Deep Soaking Bath, Separate Rain Shower and complimentary access to SoFit Fitness; including a pool, cardio theatre and strength-training area. 
Single: 
Price: S$280.00++ (S$335.72), per room per night, inclusive of breakfast for one and WIFI 
The above special room rates are applicable for (8) rooms and above and room rates are non-commissionable. We wish to highlight that no soft bookings have been made and will be subjected to availability upon confirmation. 
Can we also arrange for you to come down for a site visit of both the accommodation and function space? 
Best regards, 
Kareen Teo 
Senior Sales Manager 
T. (+65) 6428 5051 – M. (+65) 9692 2071 
Sofitel Singapore City Centre 
9 Wallich Street 
Singapore 078885 
sofitel.com 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites.

Why: This email is a reply from a Dynasty Travel MICE coordinator to the hotel contact, updating on a group booking. It is clearly part of an existing case (ONCF Learning Expedition group), not a new lead. Classified as existing_case_update with MICE business line. Worker decision: AI suggests existing-case update; human/router match required before mutation.

Re: Update on Proposal RequestclientExisting case
Liling.LEONG@sofitel.com · 17 Jul 2026

Hi Darren As corresponded, I noted on the changes below, * Room cancellation for Ramzi Mustapha due to VISA from 19 to 26 July 2026 * Meeting package reduction for 1 person on 20 and 24 July 2026 respectively * Dinner confirmation for 1

Show full stored email / quoted history
Hi Darren 
As corresponded, I noted on the changes below, 
Room cancellation for Ramzi Mustapha due to VISA from 19 to 26 July 2026 Meeting package reduction for 1 person on 20 and 24 July 2026 respectively Dinner confirmation for 12 persons in Racines on 19th, 21st, 22 nd and 23 rd based on the ala buffet dinner (1 for 1), 90 minutes dining time // kindly update on time of arrival Dinner package to Dynasty Travel, all other drinks on guest's account Flight arrival timing: 1 room on 18th, QR944, ETA 2115hours & 11 rooms on 19 th QR948 ETA 1545hours 
Balance remaining to utilize for dinner and also to be held for next event: SGD5, 020++ (SGD6, 018.98nett) 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien <darrentien@dynastytravel.com.sg>
Sent: Friday, July 17, 2026 10:34 AM
To: KOH Fern <Fern.KOH@sofitel.com>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>; Accounts Department <accounts@dynastytravel.com.sg>; LEONG Li ling <Liling.LEONG@sofitel.com>
Subject: Re: Update on Proposal Request Hi Fern, Thank you very much for checking in. 
There has been so many changes to this group. Let me provide you with an update later in the afternoon. 
Best Regards, Darren Dynasty Travel From: KOH Fern <Fern.KOH@sofitel.com>
Sent: 17 July 2026 10:24
To: Darren Tien <darrentien@dynastytravel.com.sg>
Cc: Dynasty Travel, MICE Dept <mice@dynastytravel.com.sg>; Accounts Department <accounts@dynastytravel.com.sg>; LEONG Li ling <Liling.LEONG@sofitel.com>
Subject: RE: Update on Proposal Request Dear Darren 
Hope everything is ok from your end as we tried to contact you but not available. 
We are pending the below information and do let us know the details by today 5.00pm . 
BRIEFING ROOM: 
The Library OR Club Meeting room 
We have yet to receive your details and requirement of the briefing. 
Do note no rooms are being reserved at the moment and will be subject to availability after today . 
DINNER: 
19, 21, 22, 24 July 2026 
Dinner in Racines Restaurant for 15 persons 
We have yet to receive your confirmation on the dinner and do note no reservations have been made. 
As our restaurant reservations are picking up and seats will be based on availability after today . 
MEETING: 
We will proceed to arrange the below accordingly after today. 
Event Date 
24 July 2026, Friday 
Event Venue 
Mempat Room, Level 5 
Event Name 
ONCF Learning Expedition 
Event Time 
11.30am – 12.00pm (Registration) 
12.00pm – 1.00pm (Working Lunch) 
1.00pm – 5.00pm (Meeting) 
Set Up 
Boardroom seating for 16 pax 
01 Projector & Screen 
Writing materials, Mints and Ice water 
WIFI access (with Tentcard in the middle) 
1 Flip chart 
Carpark Coupons 
10% Complimentary 
2 Pieces of 24 hours 
Snack menu 
Snack menu 
· Creamy Mini Chicken Pie 
· Pyramid Potatoes Samosas 
· Caramelized Hazelnuts Mini Chocolate Tarts 
Lunch Menu 
Working Lunch Buffet 
APPETIZER 
CHILLED PRAWN / POMELO SALAD / SPICY THAI MAYO 
KUEH PIE TEE
MAIN COURSE 
NYONYA ASSAM CURRY SNAPPER
ANGUS BEEF CHEEK RENDANG
DEEP FRIED CEREAL KING PRAWN 
ROASTED RATATOUILLE VEGETABLES
JASMINE WHITE RICE
DESSERT 
RASPBERRY MERINGUE CHOUX PUFF
APPLE CRUMBLE WITH MAPLE SAUCE
Floorplan 
Many Thanks 
Fern Koh 
Director of Catering 
Sofitel Singapore City Centre 
+65 6428 5050 / +65 9021 2498 
Fern.koh@sofitel.com 
From: KOH Fern 
Sent: Thursday, July 16, 2026 5:36 PM
To: 'Darren Tien' <darrentien@dynastytravel.com.sg>
Cc: 'Dynasty Travel, MICE Dept' <mice@dynastytravel.com.sg>; 'Accounts Department' <accounts@dynastytravel.com.sg>; LEONG Li ling <Liling.LEONG@sofitel.com>
Subject: RE: Update on Proposal Request
Importance: High 
Dear Darren 
Please find the menu for 24 July as follows. 
Let us know if all ok to proceed? 
Event Date 
24 July 2026, Friday 
Event Venue 
Mempat Room, Level 5 
Event Name 
ONCF Learning Expedition 
Event Time 
11.30am – 12.00pm (Registration) 
12.00pm – 1.00pm (Working Lunch) 
1.00pm – 5.00pm (Meeting) 
Set Up 
Boardroom seating for 16 pax 
01 Projector & Screen 
Writing materials, Mints and Ice water 
WIFI access (with Tentcard in the middle) 
1 Flip chart 
Carpark Coupons 
10% Complimentary 
2 Pieces of 24 hours 
Snack menu 
Snack menu 
· Creamy Mini Chicken Pie 
· Pyramid Potatoes Samosas 
· Caramelized Hazelnuts Mini Chocolate Tarts 
Lunch Menu 
Working Lunch Buffet 
APPETIZER 
CHILLED PRAWN / POMELO SALAD / SPICY THAI MAYO 
KUEH PIE TEE
MAIN COURSE 
NYONYA ASSAM CURRY SNAPPER
ANGUS BEEF CHEEK RENDANG
DEEP FRIED CEREAL KING PRAWN 
ROASTED RATATOUILLE VEGETABLES
JASMINE WHITE RICE
DESSERT 
RASPBERRY MERINGUE CHOUX PUFF
APPLE CRUMBLE WITH MAPLE SAUCE
Floorplan 
Many Thanks 
Fern Koh 
Director of Catering 
Sofitel Singapore City Centre 
+65 6428 5050 / +65 9021 2498 
Fern.koh@sofitel.com 
From: KOH Fern 
Sent: Tuesday, July 14, 2026 11:12 AM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; Accounts Department < accounts@dynastytravel.com.sg >; LEONG Li ling < Liling.LEONG@sofitel.com >
Subject: RE: Update on Proposal Request
Importance: High 
Dear Darren 
Thank you for confirming your group with us. 
Due to tight timeline, please find your event summary as follows and do update us the information in Blue. 
For 20 th July, this is more urgent and if you could confirm and send us all the information by today will be ideal so that we will be in time for necessary arrangements. 
Event Date 
20 th July 2026, Monday 
24 July 2026, Friday 
Event Venue 
Mempat Room, Level 5 
Mempat Room, Level 5 
Event Name 
<Event name> 
<Event name> 
Event Time 
To re-confirm event time 
8.30am – 9.00am (Registration) 
9.00am – 12.00pm (Meeting) 
12.00pm – 1.00pm (Working Lunch) 
To re-confirm event time 
11.30am – 12.00pm (Registration) 
12.00pm – 1.00pm (Working Lunch) 
1.00pm – 5.00pm (Meeting) 
Set Up 
Boardroom seating for 15 pax (to re-confirm) 
01 Projector & Screen 
Writing materials, Mints and Ice water 
WIFI access (with Tentcard in the middle) 
1 Flip chart (if required?) 
Boardroom seating for 15 pax (to re-confirm) 
01 Projector & Screen 
Writing materials, Mints and Ice water 
WIFI access (with Tentcard in the middle) 
1 Flip chart (if required?) 
Carpark Coupons 
10% Complimentary 
2 Pieces of 24 hours 
10% Complimentary 
2 Pieces of 24 hours 
Snack menu 
Snack menu (Fixed – due to tight timeline) 
· Mini Quiche Lorraine with Turkey Ham 
· Crispy Spring Roll with Sweet Spicy Sauce 
· Focaccia Bread Filled with Spicy Tuna Salad 
Snack menu – to select from attached Coffee break Snack menu by 16 July 
· <Item 1> 
· <Item 2> 
· <Item 3> 
Lunch Menu 
Working Lunch Buffet (Fixed – due to tight timeline) 
Appetizer: 
· Feta Cheese / Pickled Beetroot / Mandarin Orange / Balsamic Reduction 
· Waldorf salad / Smoked Chicken / Celery / Granny Smith Apple 
Soup 
Braised Sweet Corn with Silken Tofu Soup 
Main Course 
· Braised Mix Vegetables / Black Fungus / Shitake Mushrooms 
· Nyonya Style Curry Chicken / Okra / Eggplant 
· Baked Seabass Fish / French Beans / Fermented Bean Sauce 
· Nyonya Style Blue Peas Rice / Pandan Leaf 
Dessert 
· Lychee Popping Pearls Mango Pudding 
· Assorted Mini Choux Puff 
Working Lunch Buffet to select from attached Buffet menu by 16 July 
Appetizer: 
· <Item 1> 
· <Item 2> 
Soup 
· <Item 1> 
Main Course 
· <Vegetable> 
· <Proteins> 
· <Proteins> 
· <Rice / Noodle> 
Dessert 
· <Item 1> 
· <Item 2> 
Floorplan 
Many Thanks 
Fern Koh 
Director of Catering 
Sofitel Singapore City Centre 
+65 6428 5050 / +65 9021 2498 
Fern.koh@sofitel.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com > 
Sent: Tuesday, July 14, 2026 8:59 AM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; KOH Fern < Fern.KOH@sofitel.com >; Accounts Department < accounts@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Good morning! 
I would like to introduce my colleague, Fern, who will be coordinating the meeting and dinner arrangements for your upcoming group. I will continue to take care of your accommodation arrangements, so rest assured that I will remain your point of contact for that portion. &#128578; 
Fern will be in touch with you regarding the lunch and coffee break selections. 
In the meantime, we would appreciate your assistance with the following: 
- Rooming list for first arrival on 18 th July 2026 
- Debrief date and timing for 15 persons (To be advised so we can help block accordingly) 
- Dinner confirmation in Racines for 15 persons (19, 21, 22, 23 and 24 July 2026) 
We look forward to hear from you! 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, July 13, 2026 6:12 PM
To: Accounts Department < accounts@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Thank you HM. 
May I also follow up with the copy of the front and back credit card for verification? 
Attached is the rooming list template - will appreciate if you can advise the guest names for processing. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department < accounts@dynastytravel.com.sg >
Sent: Monday, July 13, 2026 6:04 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >; Accounts Department < accounts@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
The contract has been signed. Please refer to the attached copy for your records. 
Thanks 
HM 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, July 13, 2026 5:56 PM
To: Accounts Department < accounts@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Patrick 
May I follow up with you the signed contract and credit card form soonest as you can, for me to secure the room block? 
Look forward to hear from you soonest! 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, July 13, 2026 4:12 PM
To: Accounts Department < accounts@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Patrick 
Please see attached and let me know if you can e-sign on the copies. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department < accounts@dynastytravel.com.sg >
Sent: Monday, July 13, 2026 4:00 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Dear Li Ling 
Are you able to send the doc to us for e signature? 
Regards 
Patrick 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, 13 July 2026 15:47
To: Accounts Department < accounts@dynastytravel.com.sg >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren/ Account team 
Please see the updated figures in the credit card form. Are you able to e-sign on this document? We will also need the front and back copy of the credit card for processing. 
Look forward to hear from you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Accounts Department < accounts@dynastytravel.com.sg >
Sent: Monday, July 13, 2026 3:42 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >; Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Dear Li Ling 
The pdf form that you shared is not easy to fill out and we can't seem to save it. Moreover the digital signature can't accept an uploaded image. We have filled out the form but since it can't be saved, I am sharing a screenshot here. 
If you can accept this, please go ahead and make the charge based on the final figures Darren has shared. Otherwise, could you help us fill out and send us a docusign for signature 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, 13 July 2026 12:51
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Bonjour Darren 
Apologies for the error - please see the updated copy. 
As spoken, we can arrange to send a secured payment link if payment is via Master/VISA card. For AMEX payment, we will need your assistance to fill up the credit card authorization form with the front and back copy of AMEX card for our processing. 
Let me know &#128578; 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Monday, July 13, 2026 12:18 PM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
As corresponded, I have adjusted the meeting pax numbers to 19 and 17 persons respectively. 
Attached is the proforma invoice for your processing. 
I am on half day today but remain contactable. &#128578; look forward to hear from you soonest. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Wednesday, July 8, 2026 3:04 PM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Thank you for your confirmation! Appreciate your help to review the contract and let me know if there is any changes required. 
With regards to the payment, how will it be made? If bank transfer is preferred, I will send across the proforma invoice. Otherwise, we can also send to you/finance team with the secured payment link (credit card payment). 
Hope to hear from you soonest as we are picking up very fast that period. 
Pending matters on top of the existing contract: 
- debrief date and timing for 15 persons 
- Racines Dinner confirmation 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Wednesday, July 8, 2026 11:44 AM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Thank you for your email. I can accord the same rates based on the updated numbers and length of stay. However I will need confirmation fast as we are on above 90% occ on the week of 18 July 2026 currently. 
May I check how soon the client can confirm on their hotel selection? Will I be able to send a contract over today? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Wednesday, July 8, 2026 11:26 AM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Liling, 
Here are the changes to the number of rooms required. I am so sorry for the changes up until the last minute now. 
13 rooms x 7 nights (19 th - 26 th July) 
1 room x 10 nights (18 th - 28 th July) 
Best Regards, 
Darren 
Dynasty Travel 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: 06 July 2026 16:40
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Good afternoon to you! 
May I check if there is any update on your end? &#128578; 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: Friday, July 3, 2026 6:26 PM
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Thank you for your time earlier! 
I have checked and confirmed that the buffet dinner in Racines at SGD68++ for 2 persons is available on Sunday as well. So it will be applicable during the event dates. 
With regards to the debrief timing, do let me know and I can check & block the use of Library (beside 1864 Bar) or Club Millesime room for 15 persons. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Friday, July 3, 2026 4:17 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Good afternoon Liling, 
Looking forward to seeing you shortly. &#128578; 
Best Regards, 
Darren 
Dynasty Travel 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: 02 July 2026 16:17
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Sounds good. I will see you tomorrow at 530pm &#128578; 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Thursday, July 2, 2026 4:06 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Li Ling, 
Thank you very much. Yes the period of stay will be from 19-25 July. 
Dining in Racines will be sufficient. 
Yes please, let's meet at 530pm tomorrow. I hope that is okay for you. Unfortunately, the client is currently based in Morocco and will not be attending this recce visit. 
Best Regards, 
Darren 
Dynasty Travel 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: 02 July 2026 10:47
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Thank you for your prompt reply! Noted that it will be 6 nights -may I confirm that the period of stay will be from 19 to 25 July 2026? 
We are having a promotional deal in our restaurant now - Racines, non exclusive venue till 31 July 2026 with buffet prices starting from SGD68++ for 2 persons. 
Please see more information below, 
https://sofitel.accor.com/en/hotels/A152/R001.restaurant.html 
If you can let me know the preference of guests dining in Racines or request for private rooms, I can revise the proposal accordingly to the dates. 
I will be available this Friday from 3pm to 4pm or from 5pm onwards (I have a 4pm appointment in between). Will that work for you and your client? 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Wednesday, July 1, 2026 11:39 PM
To: LEONG Li ling < Liling.LEONG@sofitel.com >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Dear Li Ling, 
Thank you very much for stepping in and assisting me with this request. I appreciate the effort you've put into consolidating the proposal and working on the best possible rates. 
I have gone through the proposal, and there are just a couple of revisions that I would appreciate your assistance with: 
The accommodation should be based on a total stay of 6 nights . Could you also share the buffet dinner rates at Racines for our consideration? It would be helpful for us to compare the available dining options before making a decision. I also appreciate the venue recommendations. Both options sound suitable, and I'll review them together with my client before we decide on the preferred meeting setup. 
Lastly, I would be delighted to come by for a site visit and meet you in person. I think it would be a great opportunity not only to review the facilities for this delegation, but also to explore a stronger long-term partnership between Sofitel Singapore City Centre and Dynasty Travel, particularly for our MICE and corporate group projects in Singapore. 
Would you happen to be available sometime in the late afternoon or early evening this Friday? 
I look forward to hearing from you. 
Best regards, 
Darren
Dynasty Travel 
From: LEONG Li ling < Liling.LEONG@sofitel.com >
Sent: 01 July 2026 17:52
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Hi Darren 
Please allow me to introduce myself and take over this request. 
I have consolidated the details and prepared the proposal for your review. Noted that Kareen had quoted a very competitive pricing prior. Unfortunately our occupancy and availability does not allow us to accord the same proposed rate. I have revised the quotation to my best pricing, valid till 6 July 2026. 
For dinner options, we can either propose in a private meeting room or in our restaurant, Racines (non-exclusive). &#128578; Typically for buffet spread, we do require minimum pax of 30 persons, however I have maintained the same price for 15 persons. 
For meeting options, I would like to propose 2 venues in view on the number of delegates, 
Option 1: Tembusu --> bigger space that can hold up to 4 round tables. Require minimum spend of SGD3, 000++ per day. Daylight room (currently available) 
Option 2: Mempat I & II --> boardroom style up to 20 persons, daylight room. Comes with a private foyer area for coffee/snacks and discussion. No top up of minimum spend required. (waitlist on 24 July 2026) 
Will you or your client be keen to come by for a site visit? As I understand that the profile of guests are mostly high-level government and executive delegation. Also, may I check if there is any request for Executive Club or Suite room request? 
Meanwhile please note that no booking has been reserved and is subject to availability. 
Thank you. 
Warmest Regards, 
Leong Li Ling 
Director of Sales 
T : +65 6428 5053 
Sofitel Singapore City Centre 
9 Wallich Street, Singapore 078885 
www.sofitel.com - www.accorhotels.com 
From: Darren Tien < darrentien@dynastytravel.com.sg >
Sent: Wednesday, July 1, 2026 3:40 PM
To: TEO Kareen < Kareen.TEO@sofitel.com >
Cc: LEONG Li ling < Liling.LEONG@sofitel.com >; Dynasty Travel, MICE Dept < mice@dynastytravel.com.sg >
Subject: Re: Update on Proposal Request 
Dear Kareen, 
Bonjour, and thank you for your email. It was a pleasure speaking with you as well, and I appreciate you taking the time to prepare the proposal. 
We are still working through the project with our client, and there have been some revisions to the requirements. I would appreciate your assistance in providing an updated quotation where applicable. 
The revised requirements are as follows: 
Accommodation: 15 Luxury Rooms (Single Occupancy) Meeting Package: 20 July 2026 (Monday, 9:00am – 1:00pm): 20 participants 24 July 2026 (Friday, 1:00pm – 5:00pm): 18 participants Dinner Buffet: Kindly include a quotation for dinner buffet arrangements for all 15 delegates on the following dates: 19 July 21 July 22 July 23 July 24 July 2026 For your context, this delegation comprises senior executives from Morocco's ONCF transport agency, who will be visiting Singapore for a series of meetings with our Ministry of Transport and various transport agencies. As this is a high-level government and executive delegation, we are carefully evaluating several hotel proposals to ensure the best overall fit for the programme. 
At the moment, we are also reviewing quotations from Grand Hyatt Singapore and The Fullerton Hotel Singapore. We would greatly appreciate it if Sofitel could continue to extend its most competitive rates and value-added offerings for our consideration. We believe Sofitel's location and product are well suited for this delegation, and we look forward to seeing your revised proposal. 
I'm also happy to arrange a call at your convenience should it be helpful to discuss any of the requirements in greater detail. 
Thank you once again, and I look forward to hearing from you. 
Warm regards, 
Darren 
From: TEO Kareen < Kareen.TEO@sofitel.com >
Sent: 22 June 2026 11:04
To: Darren Tien < darrentien@dynastytravel.com.sg >
Cc: LEONG Li ling < Liling.LEONG@sofitel.com >
Subject: RE: Update on Proposal Request 
Bonjour Darren 
Greetings from Sofitel Singapore City Centre! 
It was great speaking to you last Friday and I apologize for the delayed response. I am pleased to share the below proposal for your upcoming event in July 2026: 
EVENT DATE & TIME 
20 July 2026, Monday - 09:00 – 13:00hrs 
24 July 2026, Friday - 13:00 – 17:00hrs 
EVENT VENUE 
Tembusu (Level 5) 
(Available, however no room is being reserved) 
Use of Tembusu room requires a minimum spend of S$3,500.00++ per room per day 
ATTENDEES 
22 – 25 participants 
PROPOSED FLOORPLAN 
HALF DAY MEETING PACKAGE (WITH LUNCH) 
The Package price is at S$135.00++ per person per day with a minimum guarantee of 22 guests and includes the following: 
· Use of main meeting room from 9:00am – 1:00pm / 1:00pm – 5:00pm 
· Nespresso coffee & TWG Tea throughout the event 
· One coffee break sessions with 3 snack items each 
· One Seminar Lunch 
· Writing materials (writing pad and pen) 
· Mints for all participants 
· Ice water 
· Complimentary carpark coupons for 10% of the guaranteed number of participants (24 hours from time of entry) 
ACCOMMODATION 
19 x Luxury Room (38sqm / 409sqf)
(Available, No room is being reserved) 
Luxury Rooms offer 49inch Smart TV, Bose Home Entertainment System, High Speed Internet Access, Bathroom with Deep Soaking Bath, Separate Rain Shower and complimentary access to SoFit Fitness; including a pool, cardio theatre and strength-training area. 
Single: 
Price: S$280.00++ (S$335.72), per room per night, inclusive of breakfast for one and WIFI 
The above special room rates are applicable for (8) rooms and above and room rates are non-commissionable. We wish to highlight that no soft bookings have been made and will be subjected to availability upon confirmation. 
Can we also arrange for you to come down for a site visit of both the accommodation and function space? 
Best regards, 
Kareen Teo 
Senior Sales Manager 
T. (+65) 6428 5051 – M. (+65) 9692 2071 
Sofitel Singapore City Centre 
9 Wallich Street 
Singapore 078885 
sofitel.com 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. 
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites. 
This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited.
Ce message electronique ainsi que tous les fichiers joints et les informations contenus dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses. Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites.

Why: This email is part of an ongoing thread between Sofitel Singapore City Centre and Dynasty Travel regarding the ONCF Learning Expedition MICE group. The sender is the hotel's Director of Sales providing updates on room cancellations, meeting package reductions, and dinner confirmations. It is clearly an update to an existing case, not a new lead, and should be attached to the corresponding case. Worker decision: AI suggests existing-case update; human/router match required before mutation.

Audit trail

No human decisions recorded yet.